Their itemized bill seemed fair and reasonable and they were quick to service my car. So far so…read moregood.

After I confirmed with you in your store what I wanted to do with my car maintenance, you still…read moresaid it is about $200. Additional, when I returned home to check the receipt, I was charged labor fee $102. The whole maintenance work lasted 1.5 hours, and you clearly told me your labor fee is $45/hour. Now you tell me why you charged me $102 for 1.5 hours? I am going back to your store to get my money back! The most important thing for business is honesty! Otherwise nobody will be back!

a review of "absolute auto body" (933 tupper street, coquitlam) AND WHAT IT REALLY TAKES TO GET A…read moreDECENT JOB... COPY and PASTE in another window: C:\Users\Keith\Pictures\revised 1.jfif it would be hard to find more BS than i've encountered with these people... i wanted a complete body and paint job done on my 1996 Acura Integra. the body was in reletively good condition and there was no visible rust. but on closer inspection, there was a little rust under the top windshield molding, a couple spots of surface rust in the rear wheel wells, a little rust where the rear spoiler attaches to the trunk lid and some surface rust in the spare tire compartment that was cleaned off using a wire brush and then primer paint applied. this was not a typical ICBC 'replace the fender and steal the cash' job. in the end i paid absolute auto body $10,500. (6 grand cash up front and this did not include re-finishing my wheel rims which were sent out to another contractor; Nu Brite Industries, 9535 190th street, surrey; $1500.00). even doing the rims which meant the car was up on jacks for 10 days, this project should easily have been done in six weeks. absolute auto body dragged it out for 3.5 months. i still can't understand why. they WERE NOT that busy with their ICBC jobs. i often checked in to see the shops mostly empty and guys sitting around. meanwhile, they would work on my car for a day or two and then it would be sitting for another week or two. and there were other shoddy issues like putting the windshield and and "old" top molding back in place when i had sourced out and bought new moldings and cracking a strip of the once perfect dashboard between the defroster vents and windshield when i insisted on the new molding and they had to take out the windshield again. in the end, i just wanted to pay them and get my car back. moe, the manager suggested a ceramic finish. i said "yes, do it" and agreed to an additional $400 which i admit sounded more than reasonable and too good to be true (IT WAS!). it's been several months now since i reclaimed my car. TODAY, I JUST HAD IT INSPECTED BY A PROFESSIONAL CERAMIC COATING APPLICATOR (Majestic Auto Spa, 858 westwood street, coquitlam; behind the car wash). first, Amir told me that the entire car was covered in excessive overspray and that would have to be cleaned off. he showed/demonstrated this to me in a way that made it quite obvious and my "new" paint job did not even come close to perfection beside a new car. he also explained that there was absolutely no ceramic coating on the car. again, when side by side with a car with a new ceramic finish, the differences were quite obvious. NOW, I'VE PAID MORE GOOD MONEY (2 grand) TO HAVE THE OVERSPRAY CLEANED OFF AND A REAL AND PROFESSIONAL CERAMIC FINISH APPLIED. after viewing the additional pics of a properly finished job, it should become obvious why i wouldn't recomend absolute auto body (think honesty, integrity and customer service) to paint a dog house. signed a silly old man and his toy ps... when my car had been stuck in absolute auto body's shop for 2+ months and i asked the better business bureau for some help, they were no help at all. also: i can't/won't respond to anyone who might comment on this post. the other day, i recieved a response and, the moment i clicked on that response i suddenly had a virus and my computer froze. i am assuming that response was from somebody conected with absolute auto body. copy and paste: C:\Users\Keith\Pictures\car 9.jfif copy and paste: C:\Users\Keith\Pictures\car1.jfif copy and paste: C:\Users\Keith\Pictures\my old man toy.jpg copy and paste: C:\Users\Keith\Pictures\20221124_150320.jpg copy and paste: C:\Users\Keith\Pictures\20221125_085346.jpg copy and paste: C:\Users\Keith\OneDrive\Pictures\20230202_144708.jpg

I made the best decision taking my car here! Not only did I receive professional service, my car…read morewas so well taken care of! Not one detail was over looked. I highly recommend them.

I've been here 4 or 5 times over the years for various work. The major one was for a rear-end…read morecollision (fairly major) and while I received a loner during the repair, I was surprised at how quickly the damage got fixed. Less than a week (5 days I think). Amazing! The rest of the visits were for minor work such tire changes but was always met with a good rate or even a no charge on a coupe of visits including the last one a few days ago! Love that! Shows care and good service...which these days is worth its weight in gold. Highly recommend!

Accident, but when I called they are 2 months behind and could only take me in end of September…read more. also since it was a massive repair they hesitate to do it.

The new owners are amazing. They did such a good job on my car from the paint job to the detail in…read moreside and out. The service was above and beyond, it's great to know that they care about their customers and workmanship. I will be using them again.

They told us every single week that the car will be done next week. 4 months of dealing with their…read moreb.s we get the car in non working order. they are trying to blame us for something they completely missed (Gas gauge wasnt going up) . Car got hit on the gas tank. Instead of being honest about it and saying sorry we made a mistake they double down on their b.s and tried to get us to call icbc and make another claim. cause they didnt want to get in trouble on from icbc for missing something. Long story short we have to fight them for them to do the right thing. 2 months go by and finally we get the car back. looks like its been sitting outside for months, they didnt clean it. Also Gas cap doesnt open, of course they missed that, interior trim parts are missing, but they said that it was never there to begin with. again had to argue with this people again and then after arguing they decided to order the part. Also we were so frustrated with this shop that we just took the car home knowing full well they didnt do a good job. is not worth the stress. If you Need a free parking spot for 6 months plus sure go to them, if not i highly recommend u not driving anywhere near this shop Also legally speaking they tried to get us to sign a document that wasnt filled up, and obviously got major attitude from the people working there for refusing their asnwer was " we will obviously fill it up later" ... lol as if i would trust anything coming from this shop

After the $100s of dollars and multiple times using their service, the mgt says thehy will not help…read moreme out with an issue and the mgt refuses to talk to me about it. Talk about piss poor service.

Love these guys. Wanted to book a mobile used car inspection and found these guys in Yelp…read more Booking was so easy and mechanics was super helpful and competent. He told me everything about the car I needed to know and made me feel comfortable with my purchase.

I was looking for a body shop to repair front end damage on my 2021 Mazda 3. Eric at AutoMind…read moreBurnaby was recommended to me by the parts people at Destination Mazda since I had some troubles with the last place I went to for a windshield replacement. AutoMind was highly spoken about so I went in with confidence that I would be taken care of! Eric accommodated me to come in as soon as he could find a spot which happened to be a couple days after my accident (keep in mind this was just after the devastating floods in the valley). He was very professional and was straight to the point. He advised me it could be a couple weeks before they could get me in because I had requested OEM parts due to what my extra insurance covered me for. A week later I got a call from Eric advising me that he had all the parts in except for the bumper cover which was being shipped direct from Japan. He said they didn't know how long it would take to arrive due to the shipping constraints happening around the world. He kept me updated all through the weeks and months. Finally all my parts arrived in February and they booked me in for a couple days later! I brought my car in on a Tuesday and the same day another manager James called me to let me know that a couple items were broken that they couldn't see on the initial estimate. Just my luck the parts were also backordered! He told me it would probably be a week before they got the parts and I was ok with it. Surprisingly a couple days later I got the call to say everything was in except for my windshield washer reservoir which they would bring me back in another day to get done. Well on the following Monday I got the call saying everything arrived and my car was ready for pick up! I was excited because I was out a car for a couple months because of the snow and I was worried it would cause further damage. The car was returned to me better than new! I was amazed on how perfect the hood turned out since it had a small crease due to the impact. The paint was spot on and it didn't look like anything was damaged at all! If you are looking for a professional auto body repair shop AutoMind should be on your list. Even with the shipping constraints Eric and James made sure I was constantly up to date with timelines. They made an unfortunate situation pleasant!

good repair job, speedy process. had some issues, management able to address it with good…read morecommunication and answered all my concerns.

I had my front bumper replaced and other repair work done on my van after it had been backed into…read moreby someone while in a parking lot. Within months the paint began to peel off of multiple areas of the replaced panel. When I brought it in for reassessment I was told that the issue was the result of what product ICBC would let them use and maybe how I was using the vehicle (?) and that there wasn't anything they could do about it. After pointing out that at the end of the day they had provided a defective repair they promised they would follow up. Never did. Would strongly recommend against using them.

This place is awesome. Thank you to the manager Zane for going above and beyond! There was a big…read moremix up with my insurance when my car was rear ended and instead of me having to deal with it he made calls to sort it all out. The receptionist is always super friendly. My car came to me looking brand new all clean inside and outside! Would recommend for sure.

Granted I've been friends of family for years, but I drive a 10yr old Mercedes Benz and I know with…read moreproper care my investment will last another 10 years easily. That is why the service I expect and get is equivalent to that of any Mercedes dealership. Cars today are more complex and require a significant investment in diagnostic equipment. The Garage has all of this, therefore I receive a full diagnosis and inspection, even if the main event is the annual oil change. And so I drive off on a road trip, fully confident the car will perform optimally and If youcarry me safely to destinations. Another thing I like is being able to drop the car off in the morning and pick it up at the end of the day. In the interim, the skytrain and transit gets me to where I am going. If you consider your car an investment, then The Garage is a good option. The peace of mind I get is worth the time my car spends in their care.

I came to this place because my friend's dad works at an auto body shop nearby and recommended it…read more $170 to take 5 minutes and plug a machine into my car's computer and read a code? ARE YOU KIDDING ME? It was only after I paid that I came to realize how ridiculous this cost is, and luckily it was before I had anything fixed by these guys. I called 5+ other mechanics in the city who all laughed at this cost. The most any of them would charge to run this diagnostic was $50. I took my car to another mechanic who charged $600 for the same job that The Garage quoted me $1100 for...and guess what? They ran the diagnostic for FREE before advising that any work be done. I watched him do this in about 2 minutes. I'm not sure if they sized me up and thought that they could over charge because I'm a woman and I don't know a lot about cars, but I'm sure anyone who knows ANYTHING about cars would laugh in their faces if told it would cost $170 to run the diagnostic that takes 2 minutes. Needless to say, my friend's dad won't be recommending this place anymore. It's funny that places like this think that they're getting more money by ripping people off, but don't realize how much business they're forfeiting by gaining this bad reputation.