We were looking to replace two existing windows as part of our remodeling project. We had two other…read morewindow companies come out, but we decided to go with Andes Windows. From the beginning, Gerson was very professional and kind. He answered all my questions and showed me photos of previous projects. The windows looked like great quality, and the price was very fair. The windows were ready and installed in exactly two weeks. On installation day, they arrived on time, worked quickly, and cleaned up everything afterward. One window was for the restroom (frosted glass) and the other was for the master bedroom. I would definitely recommend them to anyone looking for a reliable company with fair pricing and good quality windows.

I hate to give this a low review, but this company comes out and recommends vinyl French doors…read more Everyone knows it needs to be fiberglass or steel in mountain country, but I find out from my wife that he recommends vinyl doors because that's all they sell in regards to French doors. Then he recommends that the doors open outward at the main entry, which that usually is not how it works number one number two in snow country we would never be able to get out in a good storm. When my wife brings up the fact that we won't be able to get out, he suggests we should build some patio covers. Fortunately, we have done a lot of research and the other door companies who came out validated our research, so sadly, we will be going with another company.

First class from start to finish! True professionals all the way around! Thankyou David and Abraham!read more

Pretty much everything. We had 9 original (1955) crank out steel frame windows and 7 1970's…read morealuminum frame windows and a 5' x 7' aluminum patio sliding glass door (1970's) replaced. Did the demo and install in one day. Once we signed the contract the installers ( they actually make the windows ) came out to remeasure on a Sunday and did the installation the following Saturday. Great group of folks to work with.

Replaced all 22 windows in our home with Ameristar Windows. Heat and noise reduced significantly,…read moreespecially when jets from March Air Reserve Base fly over our home. Walked into Ameristar Riverside where windows are manufactured, spoke with Martha, production manager, before estimate. Got a brief tour of facility Looked at window samples. Martha answered lots of questions, took photos and picked up information. Impression: Extreme satisfaction. Larry provided detailed explanations with precise estimate and answered all questions in timely fashion. Installation crew led by Francisco were excellent with flawless precision. Work was clean. Crew was professional, courteous and accommodating. New windows are like getting a new pair of eyeglasses and having 20/20 vision again. The outside views are clean and sharp again. Highly recommend Ameristar Windows when considering window replacement. Rating: 5-plus stars/AAA***** Love our windows! Mahalo, Ameristar Windows!!! Randy

Several of the windows in my home face due south. Although they were double pane, they had almost…read morezero insulation remaining after 25 years of massive sun. The temperature in the south facing bedroom on a hot 90 degree plus day would always be nine degrees hotter than the rest of the house. I decided to replace not only the four windows in the south facing bedroom, but six other windows that can be viewed in the same field of vision from the street, to keep the aesthetics consistent. The replacement windows I selected are double pane argon gas filled to help keep the heat out during the summer season. I put out a bid on Yelp and narrowed the field down to two companies, Note I did not select the least expensive bid, but actually selected the most expensive bid. My reasoning was a solid five star Yelp rating, BBB A+++ rating and the knowledge and excellent follow up provided by the salesperson, David White. Other factors in my decision were silver coating on the glass to reduce the intense green hue that most argon gas filled windows exhibit and exterior window casings that are solid without decorative ribs that would collect dirt. I was provided with a detailed explanation of the process and same day estimate. The process from start to finish took five weeks. This would have been as little as two weeks if I did not have an arch top window. Curved windows take longer to build, at least for Ameristar. It took me a while to prepare the two rooms, so I was not in a big hurry. The installation was done yesterday. The crew was on time, polite, and from my view, was extremely careful and exhibited excellent attention to detail. The 10 windows were installed in one day. The crew cleaned up their mess very well and everything went according to plan. I am completely satisfied with the entire process. The windows are very elegant looking, not so green and make the house look better. I trust that the temperature in the south facing bedroom will level out with the rest of the house with the argon gas in the windows. Five stars all the way. Well done.

They did a great job installing my glass. The process was quick and easy, the glass looks great,…read moreand the pricing was reasonable. I'm giving four stars only because communication could have been better. After I paid my deposit, I didn't get clear updates on timing, which left me wondering when everything would be scheduled. They did follow up later, but clearer communication would have made the process smoother. Overall, I'm happy with the work and would still recommend them.

We've used this glass company a few times now, and they've always been fantastic. One of our kids…read moreaccidentally broke a garage door window playing volleyball, so I sent in some pictures. They responded right away with an estimate and came out the same day to fix it. The repair looks perfect, and the whole process was quick and easy. You can tell they really care about their customers and take pride in their work. It's great to have a reliable local company you can count on highly recommend!

Long overdue! But this company exceeds my expectations when it comes to customer service. Many…read moreyears have passed since they have installed new windows to our home, and they still continue to help us by answering our questions and providing follow-up service and minor repairs. I highly recommend this business to anyone :)

(This review includes a response to the business owner's reply)…read more I had a deeply disappointing experience with Paul's Windows, and I want to share it so that other homeowners know what to expect before working with this company. I reached out for a small bedroom window replacement and had one key requirement: that the new window, once installed, provide a minimum clear opening height of 13 inches. The sales associate, Art, confirmed via text that the manufacturer (Crystal Pacific) said it would: 13.1875", in fact. That was fine by me. But when I asked for that specification to be confirmed in the contract, in writing, Art refused. Let me be clear: I wasn't asking for a personal warranty on the product. I simply wanted confirmation that the installed window, as ordered and managed by Paul's Windows, would meet the functional requirement I had clearly communicated. Art repeatedly deflected, referring to "what the manufacturer said," but was unwilling to take responsibility for the result. When I asked for accountability, he became dismissive and eventually walked away from the job. I contacted Paul directly, hoping for a more professional response. Instead, I received a generic brush-off and a claim that the window wouldn't meet the specs, which contradicts what their own sales associate had already confirmed. Worse, Paul didn't acknowledge or engage with any of the valid concerns I raised around basic customer service, transparency, or professional responsibility. Ultimately, I wasn't asking for anything unreasonable. I was hiring a company to manage a job and deliver a specific result. If something went wrong, say, the manufacturer provided a window that didn't meet the spec, it would be on the contractor to resolve it, not on me to go chase down the supplier. That's what any responsible company would do. But Paul's Windows made it clear they don't see it that way. If you're okay with vague communication, contractors who won't stand behind their own work, and potentially being left to deal with problems on your own, maybe this company is fine. But if you want clarity, professionalism, and accountability in writing, then look elsewhere. § Paul's response below is a classic damage control move -- polite on the surface, but full of deflection and quiet rewriting of events. To clarify: the window in question would have met the required 13" clear opening. That wasn't in dispute. Art, their sales associate, confirmed that in writing and was fully prepared to proceed with the job -- until I asked for a simple written accountability. That's the moment everything fell apart. Paul's follow-up misrepresents the timeline and sidesteps the core issue -- not whether the window would fit, but whether the company was willing to stand behind the result they were being paid to deliver.

Shout out to Fred's Glass & Mirror, and especially repair tech Javier. For starters, I'm no expert…read moreon old wood windows-all I know is one day I opened the window and the glass popped out of the frame and b4 you know it our bedroom window glass shattered! I'm incredibly grateful for this team. The tech scheduled to repair the window was polite, knowledgeable and early! Javier knew exactly what needed repair and what didn't, he made sure to spot for hidden rot, and paid close attention to every detail of placing the glass. He cleaned the corners, tightened joints, and handled the glass cutting carefully --no stress, no cracks. He was knowledgeable of the old construction of my windows and was skilled with the glazing. He repaired the window from the outside and was in and out in under an hour. The whole process was easy peasy. I was worried I'd be heading into the new year with a broken window--STOKED these guys were able to fit me in.

Excellent service. Called the night before and Carlos was out the next day. 45 minutes later the…read morewindow was repaired. Price charges was exactly the price quoted. Carlos was friendly, professional and helpfull. Great doing business with them.

We had the best experience with Hometime windows. Everyone was extremely professional and answered…read moreall our questions. From start to finish the project turned out perfect Our installers Frank, Joe, Carlos, and A.J. Did a fantastic job. They were extremely clean efficient and well organized. Not to mention the crew had a positive attitude and and professional nature. My overall experience with this company is a five star plus! My new windows are beautiful. This crew was exceptionally clean and efficient.

I'm loving my new door and windows especially the doggie door…read more Eddy and Fidel did a nice job and cleaned up after even had to help me move a heavy piece of furniture