Metropolitan High Performance Windows replaced all windows and a sliding glass patio door at my home with new Anlin windows and a sliding glass door. The products are excellent as was the work completed by Paul Richart and his staff. I highly recommend Metropolitan high Performance Windows. read more

This is an A+ company, on time, on budget, they deserve more then a 5-stare review. From the time they arrived to the time they were done, they always keep the work area clean, after they left my home was spotless. I would recommend them to any one looking for new patio door or windows read more

I recently worked with Metropolitan windows to replace 10 original windows in our home, and 1 patio door. I decided to work with them because they are an authorized reseller and installer of several manufacturers (i.e., Milgard, Andersen) and I worked with Paul Richart, the owner, who seemed knowledgeable and was responsive. The good stopped there, and I would highly recommend going elsewhere. Our windows came in first. In typical retrofit installs, it's a pretty quick and non-intrusive process. With Metropolitan, it took them 3 days to install 10 windows and they absolutely DESTROYED my stucco and window interior. They also left a huge mess, with damaged stucco, concrete, and plaster all around my house, without any care. They did come back out another 3 times, after I involved Andersen, to fix the exterior but their workmanship is horrible and we couldn't trust them to do the interior. Initially, they claimed the issue was Andersen's and that they were sent the wrong window sizes, but it later came out that they measured wrong and just tried to get them to fit with brute force!! I am still dealing with leaks due to the horrible installation, and spent thousands extra to resolve all the damage caused on the interior. Then our door came in. Unbeknownst to us, the door arrived damaged. Instead of inspecting the door prior, they removed our patio door and installed the new one, putting us in a position where we were somewhat forced to accept it. There were missing parts as well, and they left the door partially installed with some areas open to the exterior elements. We had an Andersen repair service for our windows and had him look at the door, only to be told they had not seen a worse installation in 18 years -- no sealant, supported by damaged plywood. Our saga to resolve these issues continues. Do yourself a favor and go elsewhere. read more

I had Metropolitan replace my windows and sliding doors 14 years ago. The springs that hold the windows up in two of my double hung windows broke. The manufacturer did not honor the "lifetime" guarantee. Metropolitan found replacement springs and installed them on my windows at no cost. You will not find a more honorable company than Metropolitan. I could not recommend them more. They were professional and did quality work. And they made sure that commitments were kept. I highly recommend this company. read more

My windows were installed about 20 years ago and 1 window needed a repair. It took some time to get correct part due to the age of my window. Perry and Kathy were so kind and professional. Kathy kept me informed of the time frame, and Perry did the repair. Very reputable and professional! read more

My windows look great and I'm so happy I did this! The installers were very nice and it didn't take long at all to install all my windows.

I used Metropolitan High Performance Windows for 8 Windows and 2 sliders. I can't say enough about how much they worked with us on the price for our Andersen windows. Everyone compliments us on how beautiful they are. We also had wood trim around a few of the windows that were dry rotted. Metropolitan replaced the wood at no additional cost. I highly recommend them. They are communicative, very reliable, and professional. You can't go wrong with Metropolitan High Performance Windows!! read more

After 5 other quotes, we chose Metropolitan! We were in need of replacing 2 sliding doors (from 1977): one approx at 7' wide x 8' tall and another 9' wide x 8' tall. These aren't exactly standard sizes so we wanted to make sure that a company can retrofit doors correctly and at a reasonable price. Our initial IN-HOME QUOTE was done by Tom. He was thorough and patient and answered all my questions, even after we met by following up via email and text! Most of all he was honest and not pushy at all. (Mind you this was our 6th quote so I kinda a had a feeling what to expect.) After meeting with him and verbally committing, I met with Paul to do the FINAL MEASUREMENTS. Paul was great too because he made the experience seamless and assuring that the Anlin doors we chose will look great and a good choice! Once the contract was signed, we then dealt with Cathi who was nice and easy to communicate with in scheduling, confirming and follow up of our appointment! INSTALL DAY was a couple months later after the in-home quote and signing the contract which to me was an acceptable time (because ya know nowadays with supply issues and all). (Another note - One of the reasons we chose Anlin was because we knew they're here in California, somewhat local!) It's been a week since Perry and Mike installed our doors and we couldn't be happier! They were punctual, courteous, professional and cleaned up on INSTALL DAY. They hauled away our 2 big old single pane glass doors and cleaned up the debris as much as possible. They installed the new casing of the doors beautifully and made the doors fit so well. In regards to the doors, we have noticed a HUGE difference from our 1977 doors! Before we had curtains for not only privacy, but to block the HEAT that comes in burning HOT on the west side of the house at the end of the day. Now, the heat is totally blocked and we have ample natural light. THANK YOU Metropolitan High Performance Windows! Once we're ready to upgrade our windows, we know who to call! read more

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I love my new windows!! Everyone that I have met and talked to is so nice and professional. I had a wonderful experience! I highly recommended this company! Thank you for helping me and making my home so pretty with your new windows. read more

Had a new fiberglass door installed to replace an old wooden back door. The new door is solid white with double pane window and is much more secure then the old one. Also no draft in the kitchen anymore and it looks great. This was an investment (not cheap) however the entire frame and door jam and threshold was replaced along with the door. I'm pleased with my new door! read more

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The experience with getting a quote via Metropolitan windows was very smooth and easy. I had sent Paul a set of measurements and had inadvertently had one mistake in the measurements too, which he was astute enough to catch right away. Also they use Anlin windows which are very high quality. read more

Look no further. It's cheaper than you think to do new windows! I can't say enough about how great Metropolitan windows was. Paul came out the following morning after I contacted them, to do a measure, and show me the product. I didn't even get another quote, which is not my normal practice. He was kind, informative, and competitive. About 2 weeks later Cathi contacted me for an appointment and their team came out and installed 4 new windows for us in about 3 hours. His team was kind, clean and efficient. I am so happy with the result. Truly transformed our home. Will refer to anyone in the market! read more

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Have to give a huge shout out to this 5 Star installation team: George, Frank, Mark, Ernie and Giovanni!! These guys did an amazing job, delivery, installation, finishing and cleanup. Professional, great work ethic and have fun doing their work. The Anlin - Catalina windows look beautiful. I had them put in a modular and make it look Amazing. Knowledgeable team that travel to the far East of kern county, not many do that. The company definitely puts their customers satisfaction a priority. Appreciate the teamwork of Paul, Randy and Cathi at Metropolitan, this customer is extremely satisfied! read more

Perry and Mike just did a job for us and we couldn't be happier!! The windows look great and they installed so quickly and efficiently!! The service we received from them and everyone else was incredible!! read more

So far we have had such a smooth experience with metropolitan windows! We just had our windows installed and we are waiting for our doors to be installed into weeks. Our salesperson, Paul, was very easy to work with and made the selection process very easy. The scheduler, Cathi, followed up on my request for an ETA and split up the installation so we could get the windows put in sooner. She made it easy to communicate with her via text message and provided several date options for installation. Our installers, Perry and Mike, were the nicest most respectful servicemen you will ever encounter. They were fast efficient and knew what they were doing. Before finding this company I had talked to a few other widely known companies but I did not feel comfortable with the level of service or communication I received. I would I will definitely recommend Metropolitan Windows to anyone! read more

What a great choice I made going with Metropolitan High Performance Windows! Paul was very honest and flexible, providing me with a good quote that made getting the black windows I wanted finally possible. Milgard took a while to manufacture and deliver the windows, which Paul warned me about; however, when the time came his guys, Perry & MIke, who actually installed them, along with my new patio door, were incredible. They were professional experts who were able to problem solve and get the job done! -Chris read more

Couldn't be happier with Metropolitan Windows. They arrived on time for their estimate, pricing was competitive, and didn't waste any time. Once the windows came in I was contacted for scheduling. There was very good contact regarding scheduling as their team was going to be late for the install, and I was informed along the way. The install team did a fantastic job, no issues, efficient, and most importantly, installed correctly. I wouldn't hesitate to recommend them at all. read more

Paul, the owner, was honest and gave us his best quote right from the beginning, without any haggling needed on my side. (Another competitor company told me that the pricing provided on the day of visit was good only on that day, salesman tactic in trying to get me to sign contract) I went with Anlin Catalina, fantastic product, and best pricing came from Paul. Had Anlin Del Mar in the past, Catalina was just as good, at a much lower price point. Perry and his crew of installers were fast, considerate, wore masks, and resourceful. They arrived on time and finished slightly earlier than anticipated. They cleaned up after themselves, no mess was left behind. Financing was great, able to qualify for a 7 year loan, they are part of the REEL program. Not all companies are. Contact person of the bank that financed the loan was great also, smooth process. Metropolitan is also an approved vendor of Anlin, which is important. I called another company that took over 3 weeks to get a quote, which could not give a quote at the end, which I realized is because that company was not an approved vendor, and needed to source product from another supplier, which they had trouble getting. Approved vendors can be found on Anlin's website. I would hire them again for another project. read more

I am only rating the initial experience I had with this company as we did not choose them for our window purchase. I'm not mentioning names on purpose as this is not an angry review, but hopefully a constructive review. The salesperson did a very thorough presentation and even brought samples of the Anlin windows which was appreciated as most companies did not do this. So far, so good. He said that Anlin was having a special, but when he wrote down the estimate, it was very high (higher than I expected without a discount). I was supposed to get an official quote by email, but it didn't arrive. After almost a week, I sent him an email letting him know that I didn't receive his quote. He then forwarded me the original quote showing that he had sent the first quote to an incorrect email address. The quote was the same high price and I asked if he could provide a discount. He agreed to a small discount and said he would update the quote quickly. I never received an updated quote. I can only assume that it went to the wrong email account again. Fortunately, I received a second Anlin quote that was significantly lower (over two thousand less) and we decided to go with that company. I had also received other non-Anlin quotes with a huge range in prices, but felt like Anlin was the best quality, so we did pay a bit higher for better windows. If you are looking for Anlin windows, I highly suggest getting at least two or three quotes from different types of companies (not just window companies). We ended up going with a construction company listed on Anlin's website. Maybe the non-window companies are able to offer lower pricing as they do not have the high marketing/advertising costs that most window companies have. I will write a review on the company we chose after the installation is complete. I hope this is helpful to both Metropolitan and other window shoppers out there! read more

thank you paul! by far the best, honest, most efficient window broker ever! i highly i mean highly recommend them. paul is an excellent and very upfront no bs type of broker. no talk just do! my family and i are extremely happy with the 15 windows we purchased. paul assembled his impeccable team! perry, matt, and frank these are the guys you want to install your windows! fast, proficient, and exceptional at their craft! i can go on and on but im just going to leave it here! they are the guys! no bs all work! they are very personable and respectful of our space and our dogs!!! thank you guys!!!! we really app everything!!! last but not least cathi!!!! amazing follow up and communication!!!! we are so so so happy with everything! read more

From start to finish, this was an exceptional company to work with. From the owner, Paul, to Cathi in the office, to the installation team, everything was handled professionally, with courtesy, and on schedule. The company offered me a variety of brand choices with price and warranty options, and I could not be happier with the results. Phone calls were returned quickly and they were on time for every appointment. I am happy to recommend Metropolitan to friends, family and neighbors. read more

Gary installed 5 low e double pane windows on my office. The windows are tighter and don't let the air in from the outside as easily so my office stays cleaner. Also I'm saving on energy bills. I'm proud of how they look at my office. read more

We were pleased with our new sliding glass door even after being told that the product they were using was very cheap and would not hold up long term... it was the right price for us and would be fine so we thought for what we needed. We had no complaints until the screen started falling off about a month after we had the slider and screen installed, then the wheel of the screen came off. I called many times to get help with the issue and no one called me back. I finally called in and told Gary that I was a new customer and needed a quote on 22 windows... He called me back immediately, go figure. We were told we would have someone come out to look at the screen but there was mistake on the time and I was not on site when the installer came to look at the problem (this was months after my original call regarding the issue). The installer said he was recommending after my description of the problem that I get a new screen. I never heard back from the company. I called and called. Finally someone called me back after I told them we were coming in to the office in person and how furious we were. They said they would order the screen and call me the following day it has now been a week later and they have not tried to get in touch. I have called many times now and no one will call me back. I just got done calling and after receiving their voicemail hung up and tried again the company started picking up the calls and hanging up on me. I am beyond furious... this company has no respect for their customers, they are only out to make money. They will not follow through on any of their promises. I STRONGLY recommend not using this company. We plan on bringing a complaint to the better business bureau immediately. Beware!!! read more

I agree with other Yelpers that they are good on the sales end, but if you have any sort of problem, this business fails miserably. I placed and order for 7 Magic Windows with Gary. The problem came with the installation. One window was installed crooked, another was supposed to be privacy glass and it was clear, and my big living room window frame was bent. Why they did not check the windows before leaving to see one was crooked and the other was the wrong glass I do not know. Sloppy service. Gary sent his guys to fix the crooked window and replace the wrong glass, fine....but the problem came with living room window. I went back and forth with Gary, sending photos of the warped frame, but he never bothered to come out to look himself. He sent a guy from Magic to look at it, who confirmed it was crooked. Gary took no responsibility for his guys. I firmly believe they either bent the bottom of the frame when installing it or it was sent that way ....but regardless of how the frame got bent, Gary denied any wrongdoing and acted like he could not care less that I was unsatisfied. He ignored my calls, and took his time replying to my emails. The last I heard from Gary was on Feb 2, when he emailed me that the new window was ordered. Sounds great, right? Well, fast forward to today, 3 months later.....I never heard back from Gary. No new window, No apologies, no trying to make things right. UPDATE: Surprise surprise... the day after I posted this review originally I magically got an email from Gary asking when he could install the new window. No explanation, no apologies for the delay. If it takes a Yelp review to get some sort of response, and you still don't make any sort of apology, that is really bad business. read more

Gary was wonderful to work with. We have a giant patio door, he said that actually getting an OXXO format would be slightly less expensive than one sliding door. We live in a condo and there is absolutely no place for a dog door. We needed to get a dog door through the window and a lot of other companies were unable to accommodate this request, but Gary was able to do this for us! I am so happy with the final result! It was a great experience and I would definitely referrer and work with Gary in the future. read more

Wow! 9-20-2014 Randy Hayes and his crew just installed new windows and a sliding glass door for us, you will not find more professional and friendly people than these 3. Hard-working and friendly, but most of all respectful of our home. Well done..... Jon read more

I have had Gary and his team work on our place of business. Clean work done timely Definitely would recommend read more

I had made an appointment with Gary to find out what type of windows I need, and how much it would cost to install the windows at my rental property in Huntington Beach. Gary answered every question and concern I had, he was extremely helpful with suggestions on which windows to install. And he gave me a more than fair price for a 10 window install, I thought it was going to cost a lot more. So with the extra money I had, I decided to have Metropolitan replace my old aluminum patio doors also. The workers who installed the windows and patio doors did a really good job, the windows and patio door look and work great! ...Thanks read more

I was very impressed by the customer service that I received. I was helped by a Salesman named Scott. The estimate that I also received what about $1,100 less then the other quotes that I got. The simonton window were what I was looking for and they are just beautiful Looking windows and Scott was very knowledgable and gave me a lot of good information on it. I would recommend Scott and this company to my friends and family or anyone looking for nice windows. read more

I'm not sure what is going on with this business! I have never had an issue getting someone to call me back as well as come out for a repair. But I have been calling and emailing for weeks with no response. I even drove to the address listed and they aren't there. If anyone at the company reads these I would appreciate a response. This is very poor business. You can't even get a person when you call. read more

The process was surprisingly smooth and hassle free. I started getting quotes for windows about 9 months ago, but decided to postpone. I did some research and found Metropolitan Window on yelp and angieslist and decided to request a quote. Gary was very attentive, answering all of my emails and texts in a timely and efficient manner. His presentation was clear and straight forward. Pricing was competitive and I was thrilled to purchase windows made right here in California. The installers were professional and very neat. I honestly have never had such a pleasant experience with contractors. I would definitely recommend. read more

It took some time as it was a special order but it looks nice and the guy did an excellent job . I don't have to paint or re-stucco. Very happy customer. read more

Gary and his crew were very pleasant to work with. The head of his crew was a real nice guy with a lot of experience installing windows. He did a tremendous job! I would and have recommended this company many times! read more

Best experience for window replacement after getting a few different quotes I went with Metropolitan High performance they were the lowest I had a great experience I will have more windows to replace and they will be the company to do it read more

FANTASTIC!! Quality product, customer service and final product. I'll recommend this company and Gary x1000!! I'll be using them again!!

Back in December 2014 I had Metropolitan install 14 Windows in my home. I couldn't be more happy! The windows look and work great. Thank you guys read more

I called close to six different window places to get quotes, etc. Some of them never responded back, some of them required a lot of baby sitting to get a quote or response and most of them were just crazy expensive. However, none of that applied to Metropolitan windows. I got a quote for six windows but ended up just going for three of them. When the owner showed up - I felt he was extremely honest. The quote he gave me was the price I paid out the door. The work was quick, clean and the windows seem to be a great quality. I would definitely recommend giving this business a chance to earn your business. read more

Gary and staff replaced my window in my office. They were clean, professional and arranged to do the work on a Saturday so my employees would not be inconvenienced. I recommend this company highly and I will use them again when I remodel my home. read more

This review is long over due! We had all the windows in my mom's house replaced last year. Gary came over and patiently answered a thousand questions, showed me all the options, and then patiently waited while I got 3 more quotes AND asked additional questions. He beat everyone's price, product, warranty, and service. He also provided all the legal documents regarding licensing and insurance. The install went perfectly with his two installers. We looked over every window/door and the install was flawless. Our house looks so much nicer and the temperature inside has improved dramatically (it use to be a furnace in the summer). The Windows and sliders have improved my 82 year old Moms life significantly. I could have saved lots of time and energy contracting him from the beginning. My family would highly recommend this company! read more

It's been a pleasure working with Gary. he is responsive, easy to work with, and more importantly he is honest. I highly recommend that you talk to him last. He will give you his very down to earth and expertise opinion on all the quotes so you can make an informed decision. read more