I had a great experience thanks to Russell. He was very friendly, patient, and knowledgeable. He…read moretook the time to listen to my preferences and made thoughtful suggestions. He never made me feel rushed and helped me find exactly what I was looking for. His friendly and professional attitude made the entire experience enjoyable and stress free. What really stood out was how patient and positive they were, making sure I felt confident and happy with my choices. It's rare to get such outstanding customer service. I would definitely recommend shopping here and hope to be helped by Russell again.

To be honest, the sellers. They are good employees and work hard but consider to add a bit of smile…read moreon face. That will look even cooler and snazzzier.

I've been shopping at the Stone Island store in Los Angeles since 2018, so it's been almost eight…read moreyears now. Over that time, I've become a loyal customer, and I can honestly say the service has always been outstanding. The staff are consistently friendly and welcoming. They'll offer you water, help you find the right pieces, and never make you feel pressured to buy anything. Even if you're just browsing or stopping by to see the new collection, they give you the same great level of attention and respect. I really hope the store continues to maintain this level of service and its unique style because it's exactly what keeps customers coming back and attracts new ones as well. Thank you, and see you next time!

Joe at Stone Island is the absolute best! From the moment my partner and I walked in, he was…read morewelcoming, helpful, and showed us a wide array of clothes that allowed us to make the most aligned decision for our wardrobe tastes! We love high end fashion but we also love connecting with people and being treated like human beings -- Joe is a true example of exceptional customer service! We have been blessed to get some of the prettiest pieces that seemed so out of reach but Joe found a way to get the pieces and the correct sizes, making my birthday this year the best yet! Always being checked in on and getting the inside scoop of the next drops of premium pieces is top notch service! This store is one of our favorites in LA from the clothes to the staff -- thank you Joe and Stone Island! All the gratitude, Bryce & Chaim

I only picked up tennis about 2 months ago and as I learn, I realized two things - Half the fun is…read moreshowing up looking like you're about to win Wimbledon and the other half is having a good racket, which this store has both, clothes and equipment. Sure, the clothes won't teach you Serena's backhand, but you will look and feel good. The details in some of the pieces they had were trophy worthy. Team there was helpful, personable, and overall good sports - see what I did there? Pricey sure, but remember you are paying for quality and a brand that has been trusted for decades. Serena would never lie to us!

I am so obsessed! They just opened their store in BH last month and it is beyond a girl's dream!…read moreThe outfits are so cute, from skirts to sweaters to tennis bags to socks, the quality and style just makes you want to play tennis. The staff was extremely helpful and kind. I loved how the team styled Wilson into their wardrobe. I think like most athletic brands, you are paying a premium, but in par with other brands in the area like Alo. Pro tip: There is convenient free 2 - hour parking located nearby at the City of Beverly Hills parking structure. 242 N. Beverly Dr

If you'd like to go shopping with your man, this is a place to buy him gifts. Bf loved his…read morewindbreaker. They have very comfortable, cool sportswear, and it feels warm but at the same time the fabric breathes. The girl who works here was not excited about engaging but it was almost 6 PM.

If you have a man in your life that needs or wants to get some great looking, well made athletic…read moreclothes, this is THE store. The store is beautiful and inviting. The 2 sales associates were adorable and great. Helped my husband find exact running shirt and shorts. The prices were very reasonable. I'm going back to do some holiday shopping for my husband and son.

No returns on shoes because of Covid? Unacceptable…read more Then when I email customer service it took almost a month to get a response so then it was too late to dispute with my card as the shipping time had already taken soooo long as it was.. Never support this place, go spend your money places that actually respect clients money & attempt to make things right. After saying there was nothing they could do they stopped slreaponding to my emails, this is mularkey

Great clothing, cool vibe....BUT unfortunately Tony, horribly aggressive and a bit condesending…read morewhen coming to solve "customer service" issue. Ordered a 300.00 sweatshirt, waited for delivery....never shows up and blames UPS/myself for issue and has a very uncomfortable conversation with me over the phone....sorry, Bro that it was 5 minutes before you leave on a Friday, but GUEST service is key in todays' economy and guarantee no further business from me or my pals....sorry to the owner that allows his/her reputation to be tarnished. Good luck! Not my vibe....

My experience with the store's policy was honestly frustrating. I'd definitely recommend asking…read moreplenty of questions before buying anything because the return policy can be pretty dicey. Aside from that, Emily was absolutely amazing and by far the best part of the entire experience. She was professional, helpful, and made the visit much better. As for the rest of the staff... they came across as a bunch of wannabe clowns.

Kith is one of my favorite brands and I stop in here every time I'm in the area. The store is…read morenicely arranged, with a lot of staff who are always very attentive in asking if customers need help. I love the concept of also having a treats store right inside. This time, they had frozen hot chocolate which was really good!

The West Hollywood Supreme store is located on the historic lot where Tower Records once stood on…read morethe Sunset Strip. If anyone had been to the Fairfax location before, they will find that the valet parking they have for West Hollywood is a game changer. No more stressing for parking. No more trying to decipher the parking signs or feeding the meters. The valet attendants are cool too... If they say the lot is full, its full... keep it moving. The store itself is spacious, bright and clean. Artwork by Mark Gonzales is always awesome to see in person. Gonz por vida... The way to get in is orderly. There are often still lines but that is to be expected because Supreme's popularity has not waned. Employees at the shop have always been and continue to be friendly and super helpful. I will always appreciate that. The weekly drops are still a draw for the tees, fleece and cut & sew items. And we all know each week has accessories whose collaborations and cobranding seem to be possible only by Supreme. Big fan of the new location. Tower Records forever. Spent many evening cruises down the strip and ended up in those aisles looking at LPs, cassettes & CDs. Cant forget all the posters.... Supreme at this address is the future and it's in good hands. Salute... Shout out to the fellas.

Came here a week ago to grab a few things! I haven't been to this location before, I previously…read moreused to go to the one on fairfax . The location is in a cool spot . They have a large variety of shirts hoodies and jackets also some shoes that I saw. I purchased some shorts some t shirts and socks I will be back

First purchase with Dior today. I was excited to look around and Bradley was more than willing to…read moremake my experience 5 stars. He made me feel very welcome and I was impressed with his excellent customer service.

Last month I went in to get an outfit together and one kind sales woman i thought was helping me…read moreended up avoiding me after she didn't know what a sport coat was. She kept recommending other things by guessing. I was trying to describe it to help her help me but she may have shied away instead of asking for help or having someone else help me. We found one but after that there was nothing from her so I just left. All the other associates seemed busy but I should have asked them looking back. This lack of product knowledge and service makes shopping at the store less worth it. I instead brought my money to Giorgio Armani and was helped by someone who took initiative and recommended several products that helped me get a fit together. Not Dior.