I live an hour away from this location, but I've visited here twice in the last year to purchase…read moretires. Their prices cannot be beat! On my first visit (in 2014) I purchased two new tires that I was very happy with. I returned recently (August of 2015) for two more tires. I was able to book an appointment online, with an exact price quote on tires and installation. When I arrived at the store, my Service Advisor, Derick, was extremely helpful and answered many questions I had. He offered suggestions without pressuring me to purchase anything I did not need (or want). His service was fantastic. I left very satisfied, and now I have a full set of new tires on my car. If you're in the need for tires, I highly recommend you visit Just Tires!

Great experience! Picked up new wheels from Tire Rack right up the street and had Just Tires…read moreinstall them. Staff was great at accommodating the special circumstances (non OEM sized tire and aftermarket wheels). Tires were perfectly mounted, balanced and new TPMS sensors programmed correctly. Care was also taken not to scuff up the new wheels during install which was highly appreciated! Prices were reasonable considering the amount of labor that went into the job performed. Will gladly do business with again!

Yep, yep, yep Is the start of Greg's day,…read moreBy lunch he's saying bring it back & we will make it right! Now you want to take your car to a mechanic that you have to bring your car back multiple times to have them fix what they fixed? Your paying for the work, this shop isn't a trade school where they don't charge you! DONT BE COND BY A CON! They charge & do what they want and if they don't wear you down with you keep bring car back to have them HOPEFULLY FIX IT CORRECTLY THIS TIME, Greg then just refuses to address the problem! Meineke & Midas Same company different names Called corporate & per corporate franchises is hold to no standards nor does corporate private shops either. Remember Names are names, the day where a name meant something is no longer and it's about the almighty dollar and how they can get the most out of your pocket!

Excellent service both up front and from the technicians. Had a tire issue that was solved very…read morequickly and with a good attitude. Very much worth the time and value. Would recommend and would come back again.

DJ saved my life! My job! My business!! He's really an angel life saver!…read more I was traveling for a work trip in Newcastle, DE, where my GMC Yukon XL decided it would never close the trunk gate! It's stuck opened and I can't go back to northern VA with it opened. I called so many shops at 9 a.m. , and none of them would accept to take me ! They were all busy , nobody had the parts, and nobody accepted my exceptional solution to remove the part and close it manually till I go back to VA and order the part! ... wait! Except for DJ !! Super honest, nice guy who understood my horrible situation , showed sympathy, and accepted to help me! Also, he charged me a very, very reasonable fee while he could've taken advantage of me, especially since I told him how everyone else denied me service ! DJ is a hero ! Honest hero! Not just a mechanic! Congrats to New Castle,DE, for having him!

Our car belt broke while on the way down to Florida and decided to stop here. They were extremely…read morehelpful, kind, and honest. They were busy but prioritized getting our car done same day since we were just passing through. Would go here for all our car needs if we lived here!

Nelson is so helpful and knowledgeable. He always answers his phone. He is honest and his fees are…read morealways reasonable. I will not take my cars anywhere else!

I've been a loyal Ford customer for five years with my Ford Fusion Hybrid and have been working…read morewith Carman Ford for the past year and a half. Unfortunately, I can no longer trust them for anything beyond basic services like oil changes. In October, I brought my car in for a concerning sound coming from the dashboard. Since they were too busy to perform a full diagnostic, the technician only did a minor check. Fast forward one month, my car overheated while driving on the highway. I took it back to Carman Ford, and they claimed to have run a full diagnostic. They told me I needed to replace the thermostat cap and possibly the water pump, with a repair cost of $1,100. Two days after picking my car up, the check engine light came back on. I had to return it to the dealership, and this time they told me I needed a full engine replacement for $10,000, citing a common Ford manufacturing issue. So, the $1,100 I spent on the initial repair was completely pointless, as the car wasn't fixed at all. I towed my vehicle to a mechanic with over 30 years of experience who completed the repair and stated the $1,100 spent with Carman Ford was pointless as the entire engine had to be removed regardless (which included the piece they "fixed") I'm extremely disappointed with the lack of professionalism and competence. I will not be returning to Carman Ford for any major repairs and highly recommend seeking service elsewhere if you value your time and money.

Upon hearing a noise while braking after the brakes were fixed, they expedited for me an earlier…read moreappointment and diagnosed my car without charge. That perhaps just might be what they're supposed to do, but I felt that they were thorough and showed genuine care and concern. Another key reason for my rating is due to our shuttle driver, Russ. He is not only a pleasant and engaging person but he seems very socially keen as he was able to interact with several different people just like he had things in common with all of them. Haha I wonder if I want my car to have an issue just so I can drop it off and shoot the breeze with Russ as he takes me to and from work. In all seriousness aside from perhaps high prices, which at least to me didn't seem out of the ordinary for a dealership, I feel their service and professionalism has been very good. I know others based on the reviews have not had that experience and certainly not undermining them. I'm just happy that at least for me my experience with this dealership has been a pleasant one.