We ran out of oil, and when no other company would come same day to deliver more, even with an…read moreinfant, First Fuel was there by early afternoon. Considering we've never lived in a home with oil heat before, they even took me through the step by step process, and gave me a recommendation for another company (Equally as awesome) to come and re-prime our furnace. We were warm and toasty again by the evening. Their customer service operators on the phone were extremely pleasant, even when I was freaking out, and their prices are in line with the industry standards. Thanks again!

Had my heating fuel delivered on time ,very fast , great customer service , even without electrical…read morepower they managed to do their job , thank you much

VERY NEGATIVE EXPERIENCE…read more I walked in told John the vehicle I was interested in. The first item he wanted was my registration to my car I was trading in. Then he gives me the keys to the car I planned on buying and said you can look at it but you cant drive it! They stated the trade was low because of the interior. The interior had a missing leather piece from the gear box. My seats were fine and they stated all of my interior was in poor condition. John didn't even let me drive the car I was interested in. He was more concerned with gathering my personal information. I should have stopped him and walked out but I didn't. John only concentrated on the negative and not being positive about the car buying process. The employees at the showroom not very friendly, no one said Good Morning. Lastly, while leaving trying to make a cup of coffee - Keurig - and it wasn't working. There was another customer helping me, still wasn't working. The receptionist just staring out the window. I just could not wait to leave that place and annoyed at myself for not just walking out. Buyer beware!

We likes this place so much so that we bought another car from them almost exactly one month after…read morewe bought our truck. We were in a market for another Mini Cooper Countryman ALL4 to replace and old one. Been to a few other dealers only to find out they are scammers. In the end, we called Seth and Gary at the barn and told them exactly what we were looking for. Then within a day, they located the car we want. They showed us the pictures and Carfax. Sold! We verbally confirmed our order over the phone. The car was transported from Michigan to Connecticut in 5 days. Came down there to test drive it one weekend. Confirmed that we indeed wanted it. We picked up the car the following weekend. All of this with no hassles and with transparent pricing. When it is time to buy another low milage, quality used car, we know where to come.

I stopped into Palumbo's last week looking for some help with finding an AirTag I thought was put…read morein my car. Jerrell was kind enough to help me that same day a few hours later with no questions asked. I had never stepped foot in their establishment prior. He put my car on the lift to look for a device, he was not able to find anything but told me to come back anytime if I had any additional information. This type of kindness really went a long way for me. I won't hesitate to bring my car there for service because of the way he went out of his way for me and didn't have to. He didn't charge me a dime! I highly recommend Palumbo's if you are looking for a business that genuinely cares. Can't say enough great things about them!

Not the best experience here. I inquired about service on my diesel truck. The woman at the…read moreservice desk was rude and didn't like the fact that my mechanic friend and I had an idea of what the issue could possibly be. I understand they have to do their own diagnosis, but they could've been much nicer with how they handled what we thought it was. I felt very uncomfortable and didn't like how I was treated. I asked to speak to the mechanic and they wouldn't speak to me.

I've been bringing my car to Guy's for regular car maintenance and repair for years and have always…read morehad a good experience. They aren't a place that is going to try to sell you on something you don't need, and are honest and up front with you about the cost of the repair. A couple months ago I was having problems with my battery. They told me to stop buy and took a look at it for free (ended up being a small issue that I was able to fix myself). I also have been able to leave my car overnight for an oil change without any issues. My only gripe would be the waiting area could use an upgrade, but other than that I could not recommend Guy's enough.

The absolutely the best service and oil in New London county. We have been customers for over 30…read moreyears and we have never had a problem. Emergency services are excellent

My cars battery died. Called my roadside assistance & Mals was dispatched. They never showed up…read morenever answered mine or Geico's calls. Left me & my daughter on the side from 12am-2pm. Horrible service 0/10 would not recommend NO Stars

Luis was fantastic! He really went the extra mile to help me get my car unstuck. I'm definitely…read moregoing to recommend AAA to everyone. When Luis first called, he asked some great questions to figure out what was going on with my car. The world needs more people like Luis.

I have been trusting my vehicles to the care of Superior Auto and its mechanics for around 20…read moreyears. Tom Vicino and staff have always been able to diagnose any issue and keep my cars in great running condition. After having a deer vs. car incident, Superior's auto body crew brought my 2011 Ford Fusion back to its original beauty. Thank you, Tom, for years of great service for my vehicles. Gloria McQueeney, Westbrook, CT

Great business! Very accommodating to my issues. Excellent communication throughout the entire…read moreservice! 5 stars all day long

We were leaving for a trip in 2 days and my husband's check engine lite came on Friday nite. He…read moredrove over early Saturday am. No other customers around. 2 people at the counter were less than friendly, and said it would be 10 days for an appointment to check it. Guilford NAPA did it immediately for free, and the VW dealer was able to reprogram the codes quickly on Monday and we were on our way. This place used to be different. They also no longer respond locally for AAA roadside service, which is a shame as they were very good.

Friendly service, prices better than dealership and fair treatment. Clean comfortable waiting room…read more Did some major repairs for me when the Acura dealer was less than forthcoming.

Second oil change in a week (2 cars.) I appreciate the free…read morehand Carwash with a synthetic oil change.

I had to return a rental car after a long road trip, so I needed the car to look close to brand new…read morein under an hour. They did a good job on the exterior & interior, but I was especially appreciative of their attention to detail on the interior (more than a few sesame bagels were consumed on the trip, I would have never been able to extract all those seeds without professional assistance).