The absolutely the best service and oil in New London county. We have been customers for over 30…read moreyears and we have never had a problem. Emergency services are excellent

Heard a noise coming from brakes. Stopped in to make an appointment but with the upcoming holiday,…read moretheir service calendar was booked. Very early the next morning, I received a call that scheduled appointments had not shown up so they had an opening. I hurriedly got dressed and dropped off the car - so happy to do so. Mel called shortly after, informing me of exactly what was wrong with the brakes and the cost to repair. I appreciated the heads up but told them to go ahead with the repair. Several hours later the car was ready! So, so appreciate the professionalism of the service people, especially Mel! Thank you for quick service!

We ran out of oil, and when no other company would come same day to deliver more, even with an…read moreinfant, First Fuel was there by early afternoon. Considering we've never lived in a home with oil heat before, they even took me through the step by step process, and gave me a recommendation for another company (Equally as awesome) to come and re-prime our furnace. We were warm and toasty again by the evening. Their customer service operators on the phone were extremely pleasant, even when I was freaking out, and their prices are in line with the industry standards. Thanks again!

Had my heating fuel delivered on time ,very fast , great customer service , even without electrical…read morepower they managed to do their job , thank you much

I actually went to get my car detailed...inside and out. Outstanding job! I was very pleased.read more

Do not go to this place for any work on your car. I went to change my oil, and they told me I…read moreneeded to replace the plug in the oil pan because it was leaking. My regular mechanic has never mentioned any issue with it before. I agreed to let them do the work, and they ended up installing the wrong plug, which damaged my oil pan. Now I have to spend $800 to replace it. They clearly do not know what they are doing

This was my first time here. The customer service was excellent- the gentleman at the front desk…read morewas friendly and worked hard to meet the needs of the customers. I had an 11:00 appointment for service and I was out shortly after 12:00- surprisingly fast. I also liked that they did not try to upsell by telling me I needed all of these additional services that were not necessary. I appreciate that honesty. I'll definitely be back!

Most straight forward no BS automotive repair place in the area! Excellent service at competitive…read moreprices.

Great value and quality car wash . I just wish they would bring back the unlimited car wash option.read more

Good bang for your buck, had my rental looking clean in no time for the service I asked for. I just…read morewish there were more car cleaning places that included interior vacuuming as well but for the price of $8,12/20 it's good. Nice staff. Tip them!

I moved to area recently and have used this shop twice now, one minor and one major repair so far…read more The shop and staff are very organized and deliver as quoted. Also, their pricing is very fair. I would recommend them.

I had a muffler hiccup by way of a detached pipe to the front flange on my way home to Cape Cod…read morelate on a Monday afternoon. I looked on yelp for the nearest highly rated garage and A1 came up first. With 150 miles to go to get home, I needed at least a temporary repair in order to get to my mechanic where I live. I pulled in to A1 without an appointment and a really noisy car. They got my car patched up in less than half an hour and for less than $100. I made it home with no problem and I'm still shaking my head over my good fortune to find this honest business out of the blue far from home. Highest recommendation.

I've purchased two sets of Nokian Tires for my Jeep and Subaru - awesome tires in the snow/rain/dry…read moreroad conditions. The guys here are first rate - no bs add-ons like every other tire shop. After the big snowstorm, my car was vibrating/shaking when I hit speeds of 35+. Stopped in to ask them if they could help - they told me the cause was ice/snow trapped in the wheel well and to simply get a car wash. If only all car issues were remedied by a car wash! Their honesty and dedication to customer satisfaction is unparalleled. If you're not buying your tires here, you are missing out!

Had a tire that kept going low. Took the car to The Tire Store and was in and out in less than 30…read moreminutes. They found a nail in the tire. Plugged and fixed. The best thing...No Charge!!!

VERY NEGATIVE EXPERIENCE…read more I walked in told John the vehicle I was interested in. The first item he wanted was my registration to my car I was trading in. Then he gives me the keys to the car I planned on buying and said you can look at it but you cant drive it! They stated the trade was low because of the interior. The interior had a missing leather piece from the gear box. My seats were fine and they stated all of my interior was in poor condition. John didn't even let me drive the car I was interested in. He was more concerned with gathering my personal information. I should have stopped him and walked out but I didn't. John only concentrated on the negative and not being positive about the car buying process. The employees at the showroom not very friendly, no one said Good Morning. Lastly, while leaving trying to make a cup of coffee - Keurig - and it wasn't working. There was another customer helping me, still wasn't working. The receptionist just staring out the window. I just could not wait to leave that place and annoyed at myself for not just walking out. Buyer beware!

We likes this place so much so that we bought another car from them almost exactly one month after…read morewe bought our truck. We were in a market for another Mini Cooper Countryman ALL4 to replace and old one. Been to a few other dealers only to find out they are scammers. In the end, we called Seth and Gary at the barn and told them exactly what we were looking for. Then within a day, they located the car we want. They showed us the pictures and Carfax. Sold! We verbally confirmed our order over the phone. The car was transported from Michigan to Connecticut in 5 days. Came down there to test drive it one weekend. Confirmed that we indeed wanted it. We picked up the car the following weekend. All of this with no hassles and with transparent pricing. When it is time to buy another low milage, quality used car, we know where to come.