Food was good but every part about the service was terrible. Two people got their food quickly but third person ordered a pizza Took over an hour for the pizza, rest of us were done eating before it was brought to table Couldn't get boxes, refills or even our check When I complained, waiter just said, yeah I'm not surprised as if it wasn't his fault. Also we never actually saw a check, he just verbally gave us a total which seemed too high Third time eating here and I won't go back read more

Some of the best Italian food in the area. Pasta dishes are awesome. Sicilian pizza is the best around. Cannolis are awesome. Staff is friendly. I can't say enough about this awesome place!! read more

Mama Di Roma - Sicilian Pizza - Pizza Near Me - Fairmont, West Virginia

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First off the food is AMAZING!! On New Year's Eve my mom ordered a take out order that was only 70 dollars to feed like 4-8 people!! The service is average. It is decorated well too. read more

Enjoyed everything we tried at Mama di Roma's: Burrata Caprese, Bruschetta, Italian Wedding Soup, the Italian Salad with the House dressing, and the Garlic knots. Generous portions, freshly made which we shared for lunch. Bright, cheerful dining room and exceptional service from David. We'll be back. read more

We came in just before closing, and were treated like royalty. The service was extraordinary, and the food, always incredibly delicious! So impressed! We highly recommend! read more

Excellent service/friendly owner/and great food! Will for sure be going back! Amazing place and food! read more

Mama Di Roma - Sicilian pizza - Pizza Near Me - Fairmont, West Virginia

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I was at Mama Di Roma last night, for my girlfriend's birthday dinner. The food was good, but the service I received was not. I could tell the waitress was having a very stressful evening, so I didn't want to cause a scene or take it out on her. This is especially true since the restaurant seemed to be very understaffed for a Friday evening. I believe there were three people waiting on the entire restaurant, with customers sitting far apart from each other. It also seemed like at least one, maybe two of the waitresses were new and needed better training. It took 30 minutes for two of our party to be asked what they wanted to drink. It probably took over an hour to place our orders. When the waitress was removing the salads, she spilled dark brown balsamic vinegar salad dressing on my pants and on my expensive boots. I probably spent 15 minutes of my dinner time trying to remove the dressing from my clothes. When I got back to the table, I noticed that there was more dressing still dripping from the table that I hadn't gotten completely cleaned up before going to the back to try to clean myself up. This caused yet another trip to the back to clean myself up. While I was cleaning myself up, I heard a loud argument between the waitress and who I believe may have been the owner. I don't know how the argument started or the full scope of it but hearing that made me feel uncomfortable and feel bad for the waitress. At one point, I heard the male employee yell, "Get the hell out of here and don't come back!" I'm not assigning blame to who was at fault for that as I did not witness the beginning, but it was a very awkward experience. When some of the food arrived, there was a lot of confusion over what the food was, and who ordered what. There was also confusion on whose bill was whose. Two of the bills were incorrectly combined. The waitress knew she did a bad job, last night. She was apologetic and said she hoped we'd come back and that she would do a better job next time. She also got me a rag to clean up with. I do wish the restaurant would have done a little more though. I don't want to see anything bad happen to her, because she was friendly and apologetic. I understand people have off days, and that is the first time I've seen that happen at Mama Di Roma. Surprisingly, I do think I was able to get the dressing removed from my pants and boots, so there was no permanent damage. However, the entirety of the situation warranted at the very least the manager or owner coming to our table to address the situation. Having the meal comped or at the very least a discount, a free drink, a free dessert, etc. would have gone a long way to make the situation right - especially when I spent so much time cleaning up the mess that was made on me. The lack of proper staffing and training was apparent in the body language of the customers at other tables in the restaurant, as well. Mama Di Roma is my favorite Italian restaurant around here and I typically get great food and service. However, last night, after spending close to $100 for my girlfriend's birthday dinner, I was not satisfied with the experience. I was even more dissatisfied that nothing was even attempted to make things right. I called the restaurant to discuss the situation and spoke to the owner. I didn't want to leave a review before doing so. The was friendly and said they were not prepared for the large crowd last night. I brought up the issue of the dressing being spilled on me, and he said he remembered. He asked if the food was alright, and I said it was very good. It would have been nice if something had been offered for the poor experience, but it was not, and I was not going to ask for it. Really, the gesture of trying to make things right is more important to me than the monetary value of it, and there was really nothing done to make things right. I would give this place five stars for the food, three stars for the value, and one star for the service. I will give this place another chance, and if things are better next time, I will update my review to reflect that. My suggestion would be that when there are problems, the manager or owner should personally address the table and make a small gesture to try to make things right. As expensive as things are now, I wouldn't expect to have a $100 meal comped, but 20% off or a free drink/dessert would have been a small gesture to show that they cared, as would have a visit from the manager/owner. read more

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Food is very good! Love their pizza and pasta. I usually just get take out. Easy to park.

Amazing! So many recommended, so glad we went! Best Italian food hands down! Do not pass through without stopping here. Will be back when we pass through again. Should be on Diner, dives and drivethru's with Guy! read more

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Great service and very good eats here Nice place to have lunch with my granddaughter and quiet enough to have a nice conversation as well read more

Unfortunately reheated fare but still ok. Service was prompt but no offers on more bread or bev refills. I say an overall Meh and a forgettable joint, sorry. read more

Decent food, but the chicken was overcooked making it less desirable than most Italian food. Would be good if you have kids and want to fill bellies on a budget. unimpressive interior, needs updated. read more

Bad attitude waitresses. Was charged $3.00 for extra onion on salad. Pathetic! Used to be much better. Place is clean though. Not going back! read more

Everyone here is wonderful and it is a great atmosphere but best of all, the food is delicious!

This is a great local buisness that I highly recommend trying. There Italian food is great. Make sure you eat the garlic bread.

See pic review,, great solid setting of a piece of Italiana ! Its crew is as soulful as the the food. The Mellow Marinated lamb along with fresh veggies stirred up in a nice serving of garlic and when wouldn't i drive 30 miles more more out of the way? Never, not me. Our Spaghetti was hot plated and ready to spin with great flavor as well. read more

Mama Di Roma - Lamb Chops, Marinated, fresh veggies with spaghetti side (missing). - Pizza Near Me - Fairmont, West Virginia

Excellent food. I would strongly recommend! Excellent food. I would strongly recommend! Best Italian food ever! read more

Went back for the pizza. It didn't disappoint!! The crust was so chewy and flavorful. Perfect amount of sauce and cheese. It's like I died and went to New York! read more

Mama Di Roma - Pepperoni Pizza - Pizza Near Me - Fairmont, West Virginia

They refuse the dressing you don't finish off of your plate and put it back in the main bucket to be served, so if u have ate the house dressing you have ate hundreds of other peoples back wash. I used to work there but I quit tonight, at my shift yesterday he asked me how to delete things​ off of his phone so his wife wouldn't see that he cheated on her while she was pregnant and still is. VERY STRANGE PERVERTED THING TO ASK YOUR EMPLOYEE. I personally know his wife so that made things worse. But the reason I quit is because he is verbally abusive, he has screamed and cussed me across the restaurant in front of other people. Grabbed me by my wrist, jerked things out of my hand. And when I quit to cover up his own ass he called me a drug addict. Which he was referring to my nicotine addiction I vape haha. Don't give him a dime he is disrespectful and will cut u off from talking if u take too long to order. I've had 4 tables tell me to quit because he is disrespectful and rude to employees in front of customers just read the other reviews read more

I heard about this place from the guy that cuts my hair. I stopped in and ordered a pizza to go and it didn't disappoint. Service was excellent and pizza was authentic. The menu is vast and I will be trying other dishes in the future for sure. read more

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Today I was craving pizza and decided to order from Mama Di Roma , downtown Fairmont. Ive ordered there several time and although its definitely pricey, I found the food to be worth it. I have a family of 6 so it costs me quite a pretty penny to eat there. I called to place my order. A women answered the phone and I told her I'd like to place an order for pick up. She asked what I wanted so I slowly and clearly began my order I could tell English was not her first language so I didn't want to rush I ordered the following: Steak Sub deluxe w/works but no cheese, no tomato, no mushroom Steak and Cheese sub w/works no peppers Steak and Cheese sub w/ works no mushroom Sausage parmigiana sub  w/ lite sauce, add mushroom Kids meal- stuffed shells Large Pepperoni Pizza When I got to the Sausage sub I asked what comes on the sub. At this point I heard a male voice VERY rudely shout, "How many more things you want, how many, how many!" I thought, surely hes  talking to someone else. I continued with placing my order. The women on the phone said ok to be sure she wanted to repeat everything back to me. She started at the top. She had the first 3 subs wrong. I waited till she was done speaking and politely said you have the subs wrong I would like.... At that moment the rude male voice came on the line and shouted at me,"what you want on it? Just tell me what you want. " Appalled by his rudeness, I once again started to repeat my order. I want a steak Sub Deluxe w/work but no cheese, no tomato, no mushroom Yet AGAIN he shouted over me several times , what you want on it! Do you know this SOB then shouted" I asked what you want on it why do you have to be so damn complicated." At this point I literally said I don't want anything and you just lost a customer F$%& YOU! I was so upset. I order what we wanted right off of their menu, reading it to them exact to try and help with clarity. I have NEVER had anyone be so rude while taking a food order by phone!  To order for my family is usually $70-$80 of my hard earned money. Im in complete shock that this jerk of man treated me like this! I will be posting this on yelp, Facebook, and in all sorts of local groups. Its never ok to treat people that way, especially your customers! Being upset as I was, my sons girlfriend called them back, the man answered the phone so she asked to speak to a manager. The man said the manager is not around. Then the lady got back on the phone and stated she was the manager. My sons girlfriend said the why was I just told the manger wasn't around? She proceeded to say they don't have a manager. My sons girlfriend then stated she wanted to speak with the owner about the terrible service I received. They replied with, "Go ahead! Go ahead!" After that they would not let her speak and would not give her anyone to speak with about the issue. APPALLING! RUDE! PEOPLE! I will NEVER give them another dime! Im sure this is not an isolated incident. Despite the great reviews Ive heard several people comment about the rudeness. I had a friend order a dish that comes with broccoli in it one time. Apparently they were out of broccoli but asked if would be ok with spinach. My friend said yes. Well he liked it better that way so the next time he order that dish he requested spinach the told him they wouldn't do it. No substitutions. They told him he has to have it the way it is. He explained that they were the ones who suggested it when they were out of broccoli and he like it so if they would please just give him spinach, They said NO! You shouldn't own/run a restaurant if you cant have any respect for your customers! read more

Mama Di Roma - Menu I ordered from that I got from the Restaurant Facebook page - Pizza Near Me - Fairmont, West Virginia

The service was exceptional! We had a party of 12 and our waiter took great care and time with us. He was kind and patient. The food was delicious. We have never had a bad meal or pizza here. We highly recommend Mama Di Roma read more

Absolutely delicious.! Service is always great. Food is always amazing. The pizza is to die for. Genuine authentic Italian food.

Food and service, including polite staff with food and beverage for all ages plus we have been in the area for multiple days and have throughly enjoyed our visit each time read more

Great find! Best Italian food we've had for a long time. Very warm and inviting atmosphere, sit where ever your comfortable. Waitress very friendly, service was quick Very clean. read more

Mama Di Roma - Pizza Near Me - Fairmont, West Virginia

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Very good pizza and Italian dishes, large menu, everyone needs to try the eggplant stackers, everything we had was great, defiantly going to be a weekly stop. read more

Food and service was outstanding. Authentic Italian food. No place in the area comes close. read more

Mama Di Roma - Bruschetta tasted even better than it looks. Food was delicious and service outstanding. - Pizza Near Me - Fairmont, West Virginia

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Authentic Italian in Fairmont. We order take out from here a lot and it always leaves us happy! Pasta, salads, pizza. Everything has been delicious. Quick and friendly service. read more

This restaurant is welcoming and friendly. Wait staff are prompt and attentive. The food arrives promptly and is excellent. The dishes I've had are truly authentic Italian. Always a great meal and experience. read more

Passing through Fairmont and decided to stop for dinner. Looked on Yelp and this place had good reviews. It did not disappoint. The location is convenient, the service (Javier was our waiter) was prompt, courteous and attentive...mind you, it wasn't busy at 4 in the afternoon on a Saturday...but these days service seems to be a thing of the past. Javier was great. We decided on a salad and a simple white pizza to see if the place could deliver on quality. I'm a Sicilian from New York, and I know pizza. It was truly delicious! The crust was superb, right to the last bite. There was plenty of mozzarella and ricotta, and just the right amount of garlic and basil. The salads were made as requested (I don't do raw onion or peppers) and there was plenty of feta on my partners greek salad to share with me on my house salad. Garlic rolls were a nice touch. We will definitely be back whenever we can get up to Fairmont. Thank you! read more

I've been here twice now. The first time the staff were not necessarily friendly but they got me my food without issue. The food was outstanding and for what I ordered (half tray of chicken parm), the price was great. The second time I ordered however, the service left a lot to be desired. I would go as far as to say the staff, to include who I assume is the owner, were incredibly rude. On top of that, they couldn't have screwed up my order any worse and it was wildly expensive. Zero effort was made to correct the order either. I was treated as if I'm the one who cooked the wrong food in the wrong quantity. You would think that a newer business would put extra effort into their customer service as a means of building a clientele base, but the idea is lost on this establishment. I'm giving two stars because the food is good, but if you appreciate good service, look elsewhere. They're not the only Italian food game in town. read more

First time. Very NY authentic family taste. This is not your canned sauce flavor. Very full menu. Finish off with the best canoli I've had in a while. Will return soon. read more

I had heard good things about this restaurant both in terms of delicious food and large servings. Sadly, I was disappointed by both when I ordered the $17 gluten-free ravioli. The serving size for this entree was comparable to a child's serving...small plate with a single layer of ravioli. About half of the ravioli were not quite cooked long enough as the crimped edges were tough and chewy. The entrees that the rest of my table received were much larger. I do not recommend this restaurant for those seeking a gluten-free dinner. read more

We were very excited to have a new restaurant right here in Fairmont. Location is super convenient with lots of on street parking available. Had a group of eight people so we all tried a wide variety of dishes. Everyone was VERY happy with their meal with the exception of my husband who was not overly impressed with the spaghetti. But another in our group had it and liked it very well. There was a seafood pasta dish that was fabulous and I had a layered eggplant Parmesan dish that I will definitely go back for! And the rolls...holy cow!! So buttery and garlicky! Over the top good! read more

Service sucked. Not following COVID-19 guidance. Ordered 4 meals one not delivered on time, ordered bread didn't get it, soup sucked, dessert frozen and store bought. Slow. Slow. Slow. Overall, sucked. read more