So I really didn't want to write this review, but Recent trickle effects from my move on the first week of March have come to play and my frustration has reached its limits. At first everything was great. MM were recommended to me so I figured I'd give them a try. First issue that day, they were running very late, I ended up having to move anything I could fit in my own truck due to the fact that my new roommates had a sleep schedule and I needed to make up for lost time. And so I left just the furniture for the movers (should be easy right?) So after the fact that I had to put in my own work due to their tardiness. I finally got a last minute call that they were already at my house... I was driving from north philly to west philly back and forth with a friend and used both our cars to move all my shit and than had to go ALLLL the way back to meet the movers with barely a 15 minute heads up. Finally we get to my new home.. first issue, they couldn't fit my box spring up my stairs (which was odd and they refused to bend it for me so that it could fit. They told me that was an option in the past but they stopped doing that for customers.) and so I was stuck with no box spring to go on my bed frame and so I couldn't sleep in my bed that night. And had to throw out my box spring (which they also wouldn't bring to a dumpster for me)... So.. 2 days later I finally went and purchased a bed base at IKEA like they suggested to me. I came home to build it and me and my roomate noticed they didn't put my bed together correctly and it was shaky and wobbly. I called MAMBO to let them know and they gave me the run around and told me someone would call me the following day and come back. No one called me back. No one came to fix my bed. And that finally 3 weeks ago my bed frame officially broke in half. I don't know why I waited so long to write something, other than the fact I realized my bed is not fixable. Too heavy to carry down stairs. And I can't afford a new one let alone to hire people to assemble the bed, and even so, I have to get my current bed out of here which I can not do on my own for I have back problems (which I told the movers from the cut) I had a bad feeling when toward the end the were just rolling their eyes at me regarding asking about my options since they couldn't fit my box spring up the stairs. Definitely rude as hell. And I tried to sympathize... Granted I was the last ride of the night. They were late to get to me. And it started to down pour... but they should have said something if they weren't focused enough to deal with everything correctly. All that said the following is a picture of my broken bed... Last time I used OLD CITY MOVERS. THEY WERE AMAZING! USE THEM! I wanted to support another company. And well... there it is folks. So if you think of using these guys. Keep all this in mind. I know many people had great experiences with them. But I'll never use them again.. 2 stars are for... well they were fairly priced. And used 3 people. But I wish my experience was better.. or at least my bed wasn't broken.. Oh yeah. My bed is expensive af. DEFINITELY don't use if you have furniture you care about. This was my great grandmother's.... read more

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Wow! These guys worked their @sses off for us. Definitely, went above and beyond. They deserve a hundred stars for what they did for us today, cannot thank them enough. read more

These guys are fast and efficient, pretty funny also. We were a bit stressed and thought it was to much for 3 people but they proved us wrong. Great experience. read more

Can't recommend highly enough. We used Mambo 3 times in 5 days--to move us from a storage unit and to pack and move us from our apartment to a new home. Three different three-person crews. Each was excellent. They are professional, respectful, courteous, experienced, capable, careful...just really, really good. Our jobs were completed in the estimated amount of time, less in the case of the 1st move from storage. The move turned out to be less expensive than even they estimated. Pricing is simple, clear, straightforward. I was able to total the cost of the move myself when it was over and I was right on the money. And they're an excellent value. We got 3 quotes for our move. Mambo was the least expensive. I chose them based on a referral from a real estate professional. I was a little nervous because they're kinda chill, casual, even in providing their estimate and booking the move. But don't be fooled by the informality. These folks know what they're doing and they do it well, at least they did in our case...3 times. read more

Mambo movers are really the best out there! Not only are they fast and friendly but they really took great care of my things on not one but TWO moves! They're the only company my family uses - and everytime I understaand why. Christophe, Ben and Len(ny) were so wonderful, fast; and by the end of the day, we felt like we were saying goodbye to old friends. Exceptional work friends! Thank you so so much!!! read more

I hired this company in 1992 and thought they were hard working people. However, If they "charge you for travel time" or "milk the clock", they have probably stopped and parked their 3 loud and idling trucks with 3 guys each in front of my house in the bike lane, to get their breakfasts at Palm Tree deli at 20th and Pine, for a half hour to 45 minutes, making it feel like the street is a commercial corridor on Washington Avenue. This morning was from 7:55 - 8:30 am. We have asked them many times to please not park in front of our house, because of the disturbance and illegal parking and they said, "we don't care,". "Everyone needs to be more flexible" and insinuated that we were wealthy and "have everything paid for." While I have some appreciation that these people are all artists, They could avoid making assumptions about people in the communities that they serve and have some understanding of the complaint about multiple loud and polluting Commercial Trucks staging in a Residential Neighborhood No Parking Zone that is in a Bike Lane. P.S. Our house was deemed "a livable shell" when we hired Mambo to help us move in, (we moved plenty from the truck ourselves that day, because we couldn't pay a lot more than the estimate) and we have been working hard on it ever since and no - it's not "all paid for," thank you. read more

The last few months as I've been preparing my move to Philly have been pretty stressful. Strangely enough, the move from the ReloCube to my apartment was possibly the least stressful part of it all (some of that Mambo Mover magic, I suppose). Weirdly enough, like with the movers in Austin who prepped my stuff to get to Philly, Mambo Movers were not my "first" choice. I initially was hoping for Old City Movers, but they recommended a weekend move due to their experience suggesting an easier move than during the weekday (I could have inquired about an earlier move date during the weekday, but didn't. The issue was that the weekend date was the day before I started a new job) and it seemed they wanted me to get the parking permit for them. I reached out to Mambo Movers, and they had no issue with the move date I proposed on the weekday, and said they'd get the parking permit they'd need (I paid for it, but they handled all the paperwork). I got a call a few days before the actual move confirming everything, and then on the date of the move I received a call as the guys were heading out to the site. They got there fast, the three guys loaded things up, and they got to my apartment without any issue and got things in quickly. The front desk was impressed with their work that he asked for business cards that he could pass out. I suspect when the time comes to move again, I'll reach back out to Mambo Movers. read more

First time using a moving company and was very pleased with Mambo Movers. The three movers were courteous, had great work ethic and efficiency, these guys work very quickly. Very happy and would use them again. read more

I could not have asked for better movers! They were quick, efficient, and everything arrived in the same quality as it was in when I packed. Nice guys who definitely hustle. They definitely helped relieve some of my moving day stresses! read more

Mambo movers just moved us from a fairly large 2 bedroom to a small apartment on the third floor. The movers were courteous and introduced themselves before they started our move. They wasted no time and had us out of our place in less than an hour. They continued to work tirelessly bringing all our heavy boxes and furniture up the back stairs. My advice is to use Mambo Movers on your next move but first make sure you pack all your things securely and mark your boxes for them. And don't forget to tip them handsomely for all their hard work and professionalism through a tedious process. read more

Mambo Movers - Hard at work! - Movers Near Me - Philadelphia, Pennsylvania

Took very good safety precautions with covid. We sat in our car while they moved everything out and in. Would definitely recommend. The only complaint I have is that if you are the second move of the day and it's the weekend, there is no way of getting in contact with anyone. read more

Oh, Mambo, you did it again. This weekend was my second time using Mambo, and I was even happier this time around than I was the first time. The three guys they sent out on Saturday morning (I only remember one of their names - Spencer) were fantastic. They were very speedy and I heard no complaints. They were friendly and handled all of our stuff with care. They disassembled our patio furniture and bed and then reassembled them in the new place. Honestly, everything was perfect and they made the move really easy. Thanks, Mambo! read more

I have used them to move between a couple different apartments in Philly. I have always had a good experience. They are reasonable, they prorate if you go over 2 hours (their minimum) rather than round up. If you are moving on a weekend, call far in advance because they book up quickly. The movers I've had were all friendly. I would def recommend them and plan on using them again in the future. read more

Let me tell you, I have thorough experience moving in Philadelphia, having gone through a hellish period of moving 5 times in 3.5 years, including one time when the movers did not even show up (!). My recent Philly to NYC move with Mambo was absolutely amazing. They came in like a band of helpful sprites, and essentially before I knew it they had moved out my large bedroom and mountain of boxes. In New York, they were similarly swift and seemingly effortless (though I know they were putting in a large amount of effort, as it were). I was super impressed by their carrying technique and their use of moving tools. They even dealt graciously with the admittedly thoroughly peculiar and authoritarian elevator man at my new apartment. Thanks, Mambo! read more

Mambo is the real deal. Just pay attention the the details - know the rate, billing increments, any fees like gas or tolls and overweight items premium cost. Ross, Stosh and another guy showed up on time and had me moved and unloaded in 3.5 hrs. Couldn't have gone better. They were real nice and professional - and quick, careful, and efficient workers - and went the extra mile to expertly wrap my oak furniture to prevent even the slightest nick. Thanks so much for making something that can be stressful, so easy!! read more

I have used Mambo movers twice, both times the experience was exceptional. After making an inquiry you will be contacted by a member of their team to go over what exactly is being moved and the details. They will then give you recommendations on how to pack/what to pack (P.S their website is super helpful too). From there they will go through what exactly they expect in terms of timing, manpower and permits they will need (and yes they take care of all the permits for you - something a lot of movers do not even bother with and then stick you with the tab). Once that is settled you will get an estimate and they will contact you closer to date of the move. The day of The movers arrived right on time and were extremely polite, friendly, basically went above and beyond to make sure everything was moved safely and securely. They move methodically and are very organized. TThat even helped me figure out what to do about bigger pieces of furniture I thought I would have to dismantle and toss (turns out they were able to help me take it apart and then they moved it for me!) They are careful to ensure all your packed boxes will go into the correct rooms and even move things are to ensure you have an easier time unpacking. Impression : If you are going to move, figure out the date ASAP and book these guys! They are great, do a wonderful job and are super easy to work with. Pricing: In line with most movers in the area and even if they were more expensive (which they are not) they would be well worth it. read more

In a word, awesome. Exactly as the reviews suggest, my move went off without a hitch and everything was done perfectly, quickly, and not a drop of damage. I wasn't 100% packed, yet the 3 guys worked around me, loaded the truck to the brim piece by piece, and despite normal Philly narrow house, narrow & low staircases, put everything on each of 4 floors (I never could have) as requested. Even tried best efforts to move an extra couch up flights of stairs, even though it didn't end up fitting. Fast, friendly, cool Philly guys who know the area, know how to move anything and everything, master all requests, and for great rates. The best, and thanks again from Manayunk! read more

Mambo Movers - Mambo moving truck, packed and ready. - Movers Near Me - Philadelphia, Pennsylvania

I used Mambo movers to move from South Philly to NY. Every interaction I had with this business was wonderful, from getting as estimate to the actual move. They were right on time, communicative, and efficient. They made the moving process so easy and were very smart about where they placed items in my new, small place. My total price was on the lower end of the estimate because of how smoothly things went--I couldn't recommend this business more to ease the stress of moving. It's important to note that I chose to completely leave the house when they packed and unpacked the moving truck, which I think decreases stress for all! Thank you Mambo! read more

I've used Mambo for two different moves and was very pleased with the results both times. The afternoon appointment is usually not at an exact time which will be a problem for some folks but my move after settling on my house proved to be perfect for an afternoon slot since they were able to accommodate me, by coming later in the day, on one of the best but most stressful days of my life. read more

Just used Mambo to move from a walk up apartment in Philly to my apartment in Manhattan and their three man crew was timely, efficient, pleasant, and cheap! They also have a Certificate of Insurance and sent it to my NY super within maybe two hours of my requesting it. Their website is very wacky but don't let that stop you from hiring these guys! They arrived just before 9 and started the clock. They moved all my boxes and my mattress to their truck downstairs and disassembled a bed frame. They were off by 10 and arrived at my place in NYC at 12:30. They finished their move by 1:30 and were off. All in all the move cost a little over 1100. They provided a full invoice and included tip on it as well (which was helpful since my firm was reimbursing the move). After the move was over, my normally-hard-to-impress super said "wow where did you find these guys, that was great". My mom, who was coordinating the move on the NYC end, appreciated that they were laid back - it helped her stress levels a lot that they would make small talk and jokes while moving. All in all, amazing amazing service. High points for efficiency and quality of service and was really impressed with the price. I will say the only frustrating thing is that they don't accept card so you have to be prepared to pay with cash, certified check, or money order. We ended up going the cash route and the final cost ended up being way under their initial guesstimate (which was based on travel time etc.) read more

Mambo Movers were such a joy to work with, affordably priced and experienced in fitting furniture into a space with minimal direction. They're just a good group of people to who are genuinely interested in making your move great. read more

These folks are the best. A bunch of artists and musicians that move boxes and furniture with the deftness of a raptor riding the thermal winds. Majestic. read more

I have used Mambo Movers twice now and I cannot say enough good things about this company. The movers work swiftly and efficiently even though they charge by the hour. They are communicative, on time, and work really hard. I moved in the dead of summer to a third floor walk up (brutal conditions) yet they continued to maintain positive attitudes. I was really impressed. I will most definitely book with them again the next time I move. read more

We used them to move from West Philly to Bucks County. We didn't give them a ton of notice. They fit us in no problem. They were speedy, competent, and courteous. And their price couldn't be beat. They were also very careful about not letting our cats out (and they were super nice to the cats too). I hIghly recommend Mambo. read more

There's nothing to say about this moving company that hasn't already been said. These guys are efficient, professional, and priced way cheaper than 6 other companies that I received quotes for. They finished a slightly difficult job within 2 hours, which was a major relief for us. I would certainly use them for future moves. read more

Mambo movers has moved me two times now. The first was from a 2nd and 3rd floor apartment with a narrow stair way and into two different storage units. They packed things up from our two bedroom apartment in a little over an hour. They had three guys and moved very quickly. They took great care in ensuring that none of our belongings were damaged during the move. When we got to the storage unit, it was locked and the office was closed. The Mambo guys were very gracious and patient with us as we waited until we got a hold of the office. They moved our belongings in and packed the storage units in a very efficient way! The second time that I used them was to move out of the storage unit and into our next apartment. This, too, is a 3rd floor apartment and the steps up are very steep (no apartment steps in Philly are easy!). They moved my things from the storage unit and to the apartment in less than 2 hours. It made our entire moving process much easier and I couldn't be more thankful! Be sure to book far in advance as they fill up very quick. You will be so glad that you booked with Mambo! They're great!! read more

These guys moved my things quickly and took basic direction well. That said, I was given a super loose time frame of the afternoon after their morning job so I expected to see them around 1-2. Instead, I was called at 11:20 in the morning and given a half-hour notice with no option to stick to our original time frame. I wanted to get some more packing done before they arrived. After most things were moved into my new place, my couch was the last hurdle. Much to my dismay, it would not fit through the doorway of my walk-up (which they scratched up because they didn't remove the legs) . The movers tried once quickly and took it back down. They then tried with the legs off per my request and still no luck. When I asked them to lift it another way and try, I was met with a, "I've been doing this a long time and I know it's not going to work." RUDE. After this point, there was a very noticeable shift in all of their attitudes. This was surprising as I was very pleasant throughout the whole process while most customers would have gotten more upset and demanding; my couch isn't that heavy so what's the harm in trying it another way? It was a hot day and I went out of my way to purchase a case of water AND Gatorade and put them in my fridge to ensure they were ice cold during the move. I let them know SPECIFICALLY several times to help themselves to one of these particular beverages, only to see that none were taken and instead one mover felt at liberty to take one of my La Croixs (which were NOT offered)! If he asked, I of course would have been happy to offer him one, but especially after how I felt I was treated, I feel even more cheated by this. Going back to the couch, my thought is that if they have been doing this as long as they claim and saw this issue happen with many couches, why was no same-day solution offered or even discussed (such as breaking the couch a little). I, the customer, was made to feel uncomfortable asking to use what extra time we had and I was paying for (at least half an hour) to try some more. My belief is that they wanted to get out of the hot hallway as quickly as possible rather than work through the issue more with me. They didn't buy the couch so to them, it's not their problem if it doesn't fit right away; bad customer consideration/service, if you ask me. TLDR: All in all, these guys are fine IF the job is simple, but don't expect them to go the extra mile for you during your move or accommodate your feelings or respect the time you're paying for, especially when things start going south (no matter how nice/calm you remain throughout the process)! read more

Mambo Movers were touted to us as the best in town, but we had anything but the best in our experience. For background, we've moved 5 times in the past 6 years (including across states) and this is the only time we've had an issue. To start, the movers showed up late. They were supposed to come between 9-9:30 and rolled up at 10. They also didn't get a permit for the move, which struck me as odd, because all other companies I've worked with have taken care of that. It then took them over three hours just to load up our two bedroom apartment with the use of trolleys and an elevator. We had everything packed in boxes and stacked ready to go, so this timeframe was just unacceptable. When my husband left the apartment, they told him they'd see him at the new house (which was less than a 5 minute drive from the apartment.) 30 minutes passed and they still hadn't arrived so my husband called them and they said they'd be ANOTHER 35 minutes because they stopped for lunch. They never mentioned this to us and just kept us waiting. When they finally arrived to our new (very quiet) neighborhood, they started blasting rock music out of the back of the truck, which I'm sure our new neighbors did not appreciate. Next, they repeatedly brought labeled boxes to the wrong location. Additionally, they would repeatedly drop boxes that were labeled "fragile". They also put our 135 pound Peloton in the wrong room despite our instructions, so my husband and I had to move it ourselves. Most egregious, however, is that my husband witnessed them kicking open doors to get into a particular room. Over 6 hours into our day, when they finally finished, I voiced my discontent and one of the movers got extremely confrontational stating that in his opinion, they did a great job, and that they're professionals and the best movers in town. He stated it took so long because they "had to drive across town." Across town = from South Broad and Catherine to 17th Street, which can be WALKED in under 15 minutes. I called their manager, Mike, and he just made excuses for them. We paid close to $1000 for a move that I know should have cost a fraction (given others' prior experiences with the same company). 0/10 I would NOT recommend this company and I wish I had paid attention to the other negative reviews on here. Avoid them at all costs unless you want a headache during an already stressful time. read more

Some hippie-looking guys showed up with a Ryder truck without any dollies to help them. But they just carried everything on their backs without any issues. They packed up & unloaded in a reasonable time and were genuinely super nice. You have to pay them in cash and there isn't any deposit or contract to sign in advance, but we didn't really have any complaints and were happy with the job they did. Would recommend. read more

They really left us in the lurch. The company assured us twice that they could disassemble and reassemble a large book case and storage cabinet. But they couldn't do so properly and left. When we contacted the company, they assumed no responsibility, and ultimately were unpleasant about it. We had to hire someone else to clean up their mess, On the positive side, the movers themselves were timely, pleasant and wore masks. read more

The guys who moved us were nice and worked very hard all evening to get the furniture up our large trinity stairs to the second, third and fourth floors. However, they were unable to hoist our large, heavy dresser up to the second floor deck, (on the way to the third floor). It was attempted around 9:30pm, the end of a long day that didn't start until 10:30am. They were spent by that time and ill equipped (literal lack of equipment) to lift our Restoration Hardware dresser. I would not recommend Mambo Movers to anyone who has to hoist significant pieces of furniture. Otherwise, they are very hardworking, nice guys. read more

They THREATENED me, then HUNG UP on me. Why? Because I asked for an ETA. No, I'm not kidding. Every time I had talked to their office (booking the job, calling back to ask questions, when they called me to confirm the job) they said the same thing regarding the crew's ETA in the morning: "They should arrive between 9am and 9:30am." So on the morning of the job, when there was no sign of the movers at 9:30am, we called their office. We got pushed off ("oh, they're probably getting some coffee."). When I called back at 9:50am, I got the same excuse. He asked where I live, I told him and he said, oh yeah, we're in South Philly, so that's why it's taking a while (as if where they're located should matter). When I asked for an ETA, the guy said he can't do that. When I asked if he could have the crew call me or give me their number, he said "No." When I asked if he could call them and ask for an ETA, he said no and got increasingly irritated. He said they "should" be there in a few minutes. I noted that just going on faith that they would show up and not having any sort of recourse (e.g. "call me back if they don't show up" or "we'll give you a break on the price") was not comforting at all. He didn't seem to care. Then I said, look, I'm on a bit of a schedule here (I have limited access to the elevators and a toddler who needs to get down for a nap) and this is later than what we'd planned for because they were supposed to be here by 9:30am, so it'd be really helpful to get an ETA. At this point, the guy cut me off and began ARGUING with me and said they "never give out specific times" (false), their trucks all leave at separate times (...and?), etc. At which point I stopped him and said, wait, you guys all told me you'd show up between 9 and 9:30. At this point, he straight up got belligerent and yells: "SOUNDS LIKE YOU WANT TO WANT TO CANCEL THE JOB! DO YOU WANT TO CANCEL THE JOB??" Are you serious? He knows we can't cancel, they have all the leverage... which he used to THREATEN and INTIMIDATE me. I tried to tell him there was no need to get angry and that I was just asking for an ETA. Then he HUNG UP on me. Yep. Like an angry teenager. Again, taking advantage of the fact that he has all the leverage to treat me like s---. So, unless you enjoy being treated like garbage (and literally paying for it), STAY AWAY FROM MAMBO. read more

I rarely write reviews but felt so inclined today because my move was made exceptionally easy and pleasant by Mambo movers and in particular by my moving team, Gint, Juston, and Mickey (Luke). These guys were more than professional; they were kind, jovial, and just fun to be around. When my elevator broke half-way through my move-out, no complaints, not even a word! They just kept on going without any change of pace or demeanor! They did the whole move in 4 hours, a job that would take other less skilled movers at least 6 hours, particularly with the 4-floor walk-up at the end. They always treated my things with care; I felt at ease the whole time. Mambo should take pride in having such high quality people as employees. I recommend Mambo for any and all moves! A truly superior moving company because of their truly wonderful people! read more

Fantastic. We have moved many times but never so close; this move was about a mile, compared to our usual 2,000 miles. We originally only scheduled them to take our furniture since we figured we could just make multiple trips in the car with boxes, but they were willing to take any boxes we had available and packed. They are efficient, knowledgeable, friendly, and ridiculously inexpensive for the quality of the work they do. I would use them again in a heartbeat. read more

I've used Mambo now for three moves over the past 10 years. Recently, I used them to move from Philadelphia to DC. They had my 3 story, 3 bedroom, basement, patio, deck and garage house packed up in less than 3 hours, and they moved it into a new 3 story house in 3 hours. All without any damage to my stuff or to either house. Plus, the pricing is upfront, direct and consistent. Typically moving is stressful. I had no stress at all. The guys were friendly, fast, and disassembled and reassembled the furniture as needed. I can't recommend them enough. Great job guys - thanks! read more

If there were an option to rate ZERO stars, I would do so! I am actually starting to wonder if the rest of these reviews are even real?? Jesse, Sam and Dean showed up to my apartment, about an hour later than I was advised that they would be coming. I let that slide. They wandered around my place for a minute or so and then went down to the truck and came back. I assumed they were working their movers' magic and figuring out how to stack things. I was wrong. When they came back up they asked me if I needed more time to pack because of all the "loose things." I said, no, those are things that are going in my car (things like clothes hamper/laundry basket/ my laptop/ etc.) and I would need them to take all the packed boxes and suitcases, the televisions, the tv stand, the sofa, the desk and the bed. This, by the way, is all information that I gave the company when booking the move. They said, okay and headed back down to the truck. A few minutes later, my mother heads outside to get some air and tells me that the truck is gone! I am in disbelief at this point; maybe they went to get some equipment or something. So I call the company and Serge, the phone guy, says he'll find out what's going on and call me back. Its been an hour and a half, at this point and he has YET to call me back. Instead, about half an hour later I get a text from one of the movers saying that it would not be in my best interest to move today as it would be time consuming and dangerous. WHAT?!?! ARE YOU KIDDING ME?!??! First of all, its not like they are doing me a favor here. If its time consuming, then I'll have to pay them! That's MY problem. And dangerous how? I don't have anything out of the ordinary to be moved. I was told that they could disassemble the bed and desk, when I booked them. So where, pray tell, is the danger? Because of the extraordinarily unprofessional behavior of this company, I was left to call around to other movers HOPING that someone could squeeze me in today because MY LEASE IS UP! Not only that, but now no one will answer the phone at the company and the guy who sent me the text will also not answer the phone. Thanks for nothing Mambo Movers. I will make sure everyone I know hears about what a crappy experience this was. I'll also advise them to ignore all your FAKE reviews. read more

Wah wahhhhh. 1. They did not send a big enough truck, despite the fact that I told them I was moving a three story house and a basement. Then they told me it would be an extra 4-6 hours at $123 an hour for a second trip. How is that a mistake I should pay for? Not that I could because it already cost me a month's rent for one trip, and they only take cash. 2. I was fine with the original "window" of 9-9:30 (why do you need a window when it's the first job of the day???) - these guys showed up at 10. At least they called first. 3. I know what they were doing in that half hour. Good gawd, they smelled so heavily of weed I might've gotten a contact high in the first 30 seconds they were in my house. 4. After three hours of moving, I was still being asked what my two-color coding system stood for. (GREEN = UPSTAIRS, ORANGE = BASEMENT). I really thought it was pretty simple...I'm still finding boxes in the wrong place. 5. I found a box marked "FRAGILE" in HUUUUUGE black letters under big, heavy boxes. 6. The movers told me to call and complain about the truck situation (I understood it wasn't their fault, but the fault of the person who took the order). They said call the next day, that no one was in that day. When I called to complain, Serge told me the guy I needed to speak to wasn't in and I'd have to call back. I called back, and it was the same "not here" nonsense. I haven't had time to deal with them, and this review will have to suffice (tough way to take it, guys). Who runs this business?? 7. They upped the price on the spot for the 3rd floor, EVEN THOUGH I TOLD THE PERSON ON THE PHONE EXACTLY MY MOVING SITUATION - again, if he wrote down the wrong size truck and price, how is that my fault?? I had to go to the ATM to get more cash. I didn't want to punish the guys who were doing the manual labor, they were friendly enough, but I should've just refused and insisted on talking to someone in charge right then. Ah, hindsight. read more

There they were standing in my threshold. On time as promised. Off to a good start. I was puzzled. They certainly didn't look like the stereotypical, ex-football player style movers that I had envisioned. In fact, they hardly looked like grown men at all in their tight little t-shirts and their cut-off jean shorts. If it hadn't been for their old world style facial hair, I might have mistaken them for a band of rogue, truant middle-schoolers out for a day of sporting mischief. Inside my brain, I had already begun to mock their puny arms and lack of definition. I glanced back at my monstrous leather couch and chuckled in anticipation of what was sure to be a Three Stooges-esque scene. No way were THESE guys going to move THAT couch. They looked more like some hipster garage band than a rugged group of moving men. This was going to be interesting. Oh, how wrong I was. These Lilliputians worked fast and efficiently. They didn't even bat an eye as they dragged my giant couch out to the truck. When we arrived at my new location, they tied some straps around that bad boy and hoisted it over the railing of my second floor patio, right into my room. Not one bead of sweat hit the ground. Flawless execution. I was floored and I felt ashamed at having judged them in such a harsh light. I tipped large, but even a good tip could never fully communicate how appreciative I was for their unprecedented services. My heartfelt apologies for the preconceived notions, gentlemen. You are more man than I can ever hope to be. read more

Yesterday, I discovered my biggest stress trigger: moving. Luckily, the three guys from Mambo who arrived at my door were not only beasts at moving mountains of furniture, they also were happy to step into the role of counselor whenever I looked particularly panic-stricken... which was often. It was not an easy day but we (ahem, I) managed to get through it. Not a single tear was shed and my nerves are still miraculously intact. I'd recommend Mambo Movers to anyone facing the challenges of a big move in a heartbeat. Next time I'm going to offer double and see if they'll stick around and help unpack. read more

Oh, Mambo... you done me wrong. We used Mambo for our recent move and, sadly, will never use them again. They arrived early, which was great, and again the guys were normal and not at all creepy. But that's about all the good... Knowing that Mambo isn't overly careful (see previous review), we moved all of our dishes, glassware, and expensive appliances ourselves. We were planning on moving all of our artwork as well, but the guy assured us that they would be very careful. Well, long story short--they weren't. A framed print ended up getting damaged. When we brought this to their attention they were apologetic and said they would fix it. After having the picture in their custody for three and a half weeks, they brought it back and it was still damaged! The glass was replaced, but the frame was still clearly broken. The guy even acknowledged it, but said that they were hoping we would take it anyways. Um, no. They took the picture back and it took us five additional weeks for them to fix it properly. I'm sure it would have taken longer had we not emailed them every week to check its status. Additionally, they badly scraped up our expensive dining room table. They fixed some of the damage on the wooden leg, but the scratches in the glass are unfixable. They also put a hole in our ceiling while moving our dresser up the stairs, lost a shelf to our bookcase, and broke the hinge on my husband's desk. Bottom line: If you have stuff that you care about, it's worth the additional money to hire a more professional crew. read more