I came to Capitol Printing and Copying after they were recommended to me. I needed to make copies…read moreof my college diploma and nursing license to send to my family overseas. The staff were able to help me quickly, and I was in and out within 5 minutes. The copies came out high-quality and the price I paid was very reasonable.

Better than I expected. I got it in a few days. Banner looks great. Price was reasonable.read more

This review is specifically for the in-person passport photo service offered here…read more After a disappointing experience with FedEx's online partner (RushMyPassport/govWorks), we decided to try the non-virtual option. When I called to ask whether an appointment was needed and what the recommendations were about clothing, I was pleasantly surprised with the quality of the assistance I received by phone. The young woman who took my call was courteous and helpful. At the store, we were very positively impressed by the service provided by MANPREET, who proved to be both skilled and knowledgeable, as well as pleasant. After the photo was taken, she clearly explained to us details concerning what to expect after submitting the digital photo to the US passport website. In the event that the photo was rejected, Manpreet explained that we would be entitled to a retry or a refund. Thankfully, the image was accepted on the first try and I have since received both my new passport book and card. What was also greatly appreciated was the thumb drive provided by FedEx (at no additional charge!), as we had forgotten to bring our own. TIP #1: Make sure you don't wear a white/light-colored shirt or blouse, unless you have a dark jacket over it. Otherwise, you run a much higher risk that your photo will be rejected at the time of upload or submission by mail. TIP #2: In the event that RushMyPassport/govWorks takes your money without ever allowing you to download the image you paid for--even after reaching out for customer support (as was the case with us)--remember that you have the option of doing a charge back through your credit card company.

The store had just opened and completely empty. The employee makes eye contact and sees me walking…read morein with a package, yet walks away to talk to her coworker instead. All I needed was to drop off a package that was already labeled. She insists that I use the self service area and guides me there so I can scan the package myself. Of course, the receipt doesn't print and I have to ask for assistance again. She has to go through the trouble of opening the lock box to get my package and go through the drop off process just to get me the transaction receipt. This could have all been avoided if she just did her job and helped me directly to begin with.

Admittedly, I went in here knowing almost nothing about sending anything…read more That said, the person who helped me knew everything, offered me what I needed before I knew I needed it, and had me out of there before the rest of my group had even made it into the store. I can't speak to the value because my thing was prepaid (I was doing a trade-in of an old laptop). I would not mind coming here again and would recommend!

I received very poor service from the employee who assisted me today, July 28, 2026 (receipt…read more#SJCK00142703). I was treated in a rude, dismissive, and discourteous manner; the gentleman lacks the culture and manners required to serve customers. He was quite rude simply because I asked if he spoke Spanish, and I ended up having to apologize to *him* instead of the other way around. FedEx is a large enough company to have bilingual staff at the counter--or at least someone resourceful enough to allow the use of a translation tool. Such poor service. My name is Francy Bedoya.

My mom has been ordering business cards from Duong Sang for over 10 years now and she has always…read morehad nothing but really nice things to say about their service! She just put in an order for 10,000 business cards on Saturday and we were able to pick them up Monday morning! The owners are both very lovely and always hard working. The quality of the printing and paper are also always very good for the price. Definitely do check them out if you ever have any printing needs!

My business cards and invoices have been on time or ever earlier than expected. The owner even…read morestood open after hours to wait for me pick up my order.

I use postal annex quite a bit, though never this location but the guys here were way helpful & was…read morean easy visit. Will be shipping with them in the future for sure. Thanks!

Great place and people! You can handle FedEx, UPS, Amazon, and USPS drop-offs all in one spot, plus…read moremailbox services, notary, passport photos, shredding, office supplies, and shipping supplies. What really stood out was the customer service. They took care of me the whole time and were genuinely friendly and smiling. I came in just needing to drop off a package but didn't have clear tape to attach the label. They handled it right there--taped the label, secured the box, and made the whole process effortless. Great people, great service. This is the kind of place you keep coming back to.

Staff works too too slow...it is bad service...not recommended to come this.I waited too too too…read moretoo long.

I would give 0 stars if I could. I visited this UPS Store on…read more10/6 around 6 PM and witnessed incredibly unprofessional behavior from the two women working there. They refused to release a package to a customer because the name on the shipment didn't match the customer's ID exactly -- it was addressed to a nickname. While I understand policies are in place for security reasons, the way they handled the situation was unacceptable from the start. Rather than calmly explaining the policy, both employees spoke with immediate attitude, saying "We're not releasing anything if the name doesn't match." When the customer tried to explain, they responded with sarcastic remarks, refused to help further, and told her to "come back tomorrow at 8 AM" to speak with someone else. Only after repeated requests did they reluctantly attempt a call to the employee who had confirmed the package's arrival -- but even that was done with visible annoyance. When the customer asked for UPS's number to file a complaint, one employee told her to "Google it," while the other finally gave in and provided the number -- making sure it wasn't their store number. After the customer left, both employees continued speaking negatively about her in front of others in the store, saying they "would've given it to her if she didn't have an attitude" -- completely ignoring the fact that their tone started the entire conflict. To be clear: this wasn't my package or issue, but witnessing this level of disrespect toward a customer was disturbing. The situation could've been handled professionally and respectfully -- instead, it was made worse by rude, dismissive behavior.

Excellent customer service, so easy and not too busy. I've gone here so many times to drop off…read moreNespresso recycling bags and send packages.

Courteous staff, I've used this location for drop off, Amazon returns, shipping, printing and…read morenotary services.

I had a phenomenal experience with Express Copy and More! I needed a large number of signs printed…read morefor a private event, with several different sizes, materials, and specifications, and they accommodated all of my requests and questions perfectly. I was also working with a tight turnaround and ended up needing to add a few last-minute items to my order. They were incredibly responsive and flexible throughout the entire process, made sure all of the details and specifications were correct, and had everything ready when I needed it. The finished signs looked fantastic! The print quality was excellent, everything came out exactly as expected, and having such reliable and attentive service took a huge amount of stress out of preparing for our event. I would absolutely use Express Copy and More again and highly recommend them for event signage and printing!

Best service. U cannot find these rates anywhere in Bay Area. Very professional and friendly staff…read more Highly recommend for any printing needs