George at the Mattress Firm in Bascom Square (1558 S Bascom Ave) completely transformed my sleep health and shopping experience.Thanks to his expert guidance and deep knowledge, I no longer wake up with debilitating shoulder pain every morning. I originally went into the store just to buy an inexpensive mattress for my guest room. However, George was so fantastic and informative that I realized my current two-year-old mattress was entirely wrong for me. I had previously bought that mattress based on incorrect information from another source, but George helped me correct that mistake. He went completely above and beyond to work within my small budget and make both purchases truly affordable. To top it off, the delivery time was incredibly fast, and the customer service from the delivery drivers was absolutely exceptional. read more

The service here is phenomenal. Special call out to the store manager Kevin who went out of his way to make sure his customers are satisfied. If you're looking for a mattress would definitely recommend coming to this store. read more

I have been buying from Mancini's for years and bought a total of three Beauty Rest from them, the last two being the black line. Recently, within my 10-year warranty period (well within it) my mattress started coming apart on the bottom. They sent a specialist to look at it who told me the mattress indeed is having issues that should be covered by a warranty but then I got a denial claim from them saying it is not covered. I have kept this mattress in a mattress cover since day one and it looks brand new on top. There is no reason the bottom should be coming apart from the seams and there is no reason to deny this claim, except, apparently there is. Kevin told me that Beauty rest is known for fighting warranties. Why wasn't I told this upfront before buying it as they told me this is a great mattress. It's been over a month now since the inspector visited my home and Mancini's just keeps telling me that beauty rest is not working with them. Kevin told me he escalated this to his mgr but I never hear back and call them once a week. I shouldn't have to chase this down. This is ridiculous as I paid almost $3K for this mattress and thought I was buying a great mattress with a great warranty. Now I am finding out they sell mattresses that the maker does not stand behind. WHY? At this point I am pointing the finger at both Beauty rest AND Mancini's as Mancini's should not promote and carry a mattress where the maker is unwilling to warranty their mattress! It should be noted that since I first filed the claim, both sides are now coming apart so things are getting worse. Also, Kevin told me that if Beauty rest did cover this, they have the option of repairing it (love to see how that would work!) or giving me whatever mattress they deem a replacement. NO WAY! I looked up what the replacement mattress for the one I bought is called and I will insist on that. I am one day way from getting 7 on your side involved! read more

Mancini's Sleepworld - Campbell - This is only one areas where it is coming apart! - Mattresses Near Me - Campbell, California

I recently bought a mattress from Mancini Sleepworld, and I truly cannot say enough good things about my experience especially because of the associate that helped me- Ruben. He is the main reason I am writing this review I had been putting this off for so long because I expected it to be stressful, overwhelming, and a huge headache. Instead, it ended up being an amazing and genuinely enjoyable experience (which I never thought mattress shopping would be). Ruben was extremely personable, friendly, and even humorous, which immediately made me feel super comfortable! He walked me through everything step-by-step, explained all the ins and outs in a way that was super easy to understand, and provided details and answers to questions I didn't even know I should be asking! His attention to detail was incredible, and when I felt overwhelmed or unsure, he helped guide me through my choices without any pressure. He truly went above and beyond -- giving special care, patience, and thoughtfulness throughout the entire process. I left feeling confident, excited, and genuinely happy about my purchase and the setup I chose, and I honestly wouldn't have been able to do it without his help. Ruben made what I thought would be a stressful experience into something positive, smooth, and enjoyable. Anyone would be lucky to buy a mattress from him, and I'm so grateful for the amazing care and service he provided. He is truly an asset to Mancini Sleepworld. read more

The worse delivery service ever. We are on our 4th delivery and still they are not bringing the correct order. No connection plugs!! No base for my queen size bed brought twin instead! No moveable base for my very expensive mattress!!! I'm still waiting for a remote to run the bed which they had to order!!! I thought all of these items came with the bed the he said he wouldn't charge us for ordering a new one. Do not believe anything these guys say they talk out of the side of their head!!!!! read more

Been using Mancini's for 20 plus years and particularly like this location... convenient, nice location, good mattress election and service is always pretty good. Generally good deals too. In the rare occasion there have been issues they work it resolve them. read more

Came to this location because we were in the area, and Steve was our man. Let me tell you, he was on top of everything, very informative, and easily one of the best sales people I ever encountered. We ended up not buying a mattress at this location but at the Blossom Hill location because we had a "hook up" at the other location, but I really want to give Steve the sale because he did all the work in helping us decided what to get. A true gentleman. Honestly, if you want a mattress come to this location as Steve is one of the best sales people I have encountered in my entire life. read more

Had a wonderful experience shopping for a mattress for my mom thanks to Kevin! The entire process was quick, easy, and informative. Kevin was extremely helpful and answered all of our questions. Got quick delivery and setup too - everything was seamless. She is very happy with her mattress. Would highly recommend visiting the Campbell Mancini's the next time you are at the Pruneyard. read more

Great service and Chris, the store manager is great! Delivery was a breeze and the team was fast and respectful. We can't recommend this store and and the team too much. read more

The experience was great. Christopher was really friendly and helpful. He understood that I was on a budget and helped me find the perfect bed within my price range. read more

Went by to browse mattresses and met some of the most helpful gentleman. More than willing to listen to your needs, and offer advice on mattress types. Very low sales pressure, which I appreciate. read more

Steve was very helpful! Lots of mattresses. A very large store near the Pruneyard.

Steve is guy you want to see when you visit Mancini's Sleepworld! This was the first time I was going to buy my adult bed that was wasn't an IKEA or Costco bed. I honestly had no idea what I wanted other than something comfortable that won't hurt my back. Walking into Mancini's, I was a little worried about getting an overly pushy sales person, but Steve was so amazing. He was super knowledgable, friendly, and let us take our time. He had a method to all the mattress choices that helped us narrow it down to our winner. We bought the Tempurpedic medium mattress and we've been sleeping on a cloud ever since. There was a promotion running for 2 free pillows which we took advantage of (and can test with the bed you're going to get!). I was initially hesitant about making a purchase because we were getting close to a holiday and I wanted to see if there were any sales. Steve said that if there were any sales, they would match the price. Later that month, Tempurpedic had a deal for $200 off the mattress we bought, so I called Steve up and he price matched over the phone. Easy peasy! I highly recommend checking out Mancini's if you're looking for a mattress and ask for Steve! :) read more

We needed to buy a bed for a relative who could not be part of the shopping expedition. Chris, the store manager, helped us to survey the mattresses in the store to find one we thought would work. Delivery happened a couple days later, and when the person tried out the bed, there were a couple things we had missed. Chris continued to work with us to come up with a solution, which was just delivered today. The person using the bed is now very happy with it. We appreciate the extra effort Chris put into making sure the bed would work for us. We felt that we got great value for the money we spent on this bed. Thanks very much, Mancini's Sleepworl and Chris! read more

Super impressed with the team at Mancini's Sleepworld on Bascom. We walked in skeptics and walked out making an informed purchase. The bonus is the time from purchase to delivery and install at home was less than 24 hours! John (and his colleague) helped us compared the different mattress pricing options to find the desired comfort at a fair value. My compagne ended up purchasing an Aireloom brand king mattress. There was no pressure while shopping, only open, straightforward discussion of the options and advantages, of all price ranges. Excellent bedding options at a great value. Highly recommended! read more

We had just moved back to the state and had all of a day to set up our rental. Having owned a Tempur-Pedic for the last few years, we knew we couldn't stray far. We had never previously shopped at Mancini's and chose this particular location out of convenience but I'm so glad we did. Steve, the salesman was extremely knowledgeable but also completely hands-off and not pushy or trying to up-sell, I wish more salespeople took his approach. He was prompt in helping us get the order placed and delivery set up and sure enough, we had our mattress delivered the very next day. Thank you again, Steve! We'll definitely be back for our next purchase. read more

Ted was excellent with my purchase. He listened, informed, researched and met all the requests I had. He went out if his way to even have it delivered the same day. He was so good, my friend even bought one too. GREAT PRICES! Great service! Thanks Ted! You are a "miracle worker!!" read more

Two and a half years ago I purchased a mattress from this store. It had a 10 year guarantee. The mattress failed. They sent out a bed inspector who concurred. When I went to replace it (as promised), I learned the mattress company went out of business. The store would not honor the guarantee and the best they could do was give me 50% off another mattress. I found this unacceptable as that was not what the guarantee stated (mattress replacement). I feel the store should honor the guarantee of a product they found good enough to represent and sell. I tried four times in a week to reach management in Livermore, their headquarters, with absolutely NO response. You can't even speak to a real person when you call, only leave messages. Not even, we'll get back to you or acknowledgment of my calls. I find this abhorrent and NO way to do business. I have purchased several mattresses from this store and referred a number of my friends who have also purchased from them. Never again. Poorest customer service ever and absolutely no excuse for not responding to my calls. read more

I bought a mattress here a year or two ago and had no problem having it exchanged for a new one when the product I bought broke down. I knocked off a star as a point of caution which is that the mattress I bought and had replaced is dubbed the same as the one I bought a few years back, yet is an inferior product. They changed a few things in the manufacturing process and that wasn't brought to my attention as far as I remember. It was a shame because the original product was outstanding and remains so to this day. Make sure you're getting a high quality product which is what they normally sell. To end on a positive note, they stand by their guarantees, are very courteous, and professional! read more

We went in to buy a mattress last week. The social distancing protocol left a lot to be desired. I had to tell the salesperson to stay six feet away from me. There were too many customers wandering in the store, so people came quite close. If they had directionality to walk around the store that could be avoided! The cash register does not have any kind of shield so you have to stand close to the salesperson when they show how the pricing breaks down and when you pay. And no markings for people to stay six feet apart. Worst of all, a salesperson (Eric) took off his mask and I had to tell him to put it back on! What omg earth?! If you are COVID-conscious, you'd better forget trying a mattress and just buy online. I posted the above paragraph on their FaceBook page. I got a response that someone would get in touch with me, but they have not followed up. read more

I would recommend this store location because they really try hard to satisfy each customer. The Manager, Ted, and Assistant Manager, Steve, were professional. I purchased a queen, Tempur-Pedic mattress and a bunk bed with a trundle. They went out of their way to make sure that I was happy with my purchases. Their store follows all SCC Health Department protocols and I felt safe during my time spent there. Steve was especially helpful by calling to keep me posted on the arrival of my mattress - it was late - but, not their fault. I liked Steve's personality; straight shooter and persistent. I would purchase a mattress and/or furniture from Mancini's Sleep World in Campbell. They even honored my discount coupon. Thank you for the complimentary sheets and pillows too! read more

Service was fair. Information provided differed from other stores and the manufacturers website. To put it mildly, we were looking for a split California king tempurpedic mattress and the associate who helped us was wearing flip flops, a tee shirt, and shorts. He contradicted what tempurpedic says in their catalog, website and on the displays they had in the store. Stating that the rhapsody breeze and the rhapsody luxe have the same firmness. That is not true, one is firm and the other is med-firm. Then they have two different mattress height, but they were the same to him only off a 1/4, when in fact they differ a full inch. We were in the store when they were pressure watching their parking lot. I'm sorry, we are in s drought! Everyone who lives in the area that will shop on your store are fully aware of the Santa Clara County regulations for water restrictions. read more

Mancini's Sleepworld - Campbell - Mattresses Near Me - Campbell, California

I had a great experience at Mancini's mattress in Campbell. The salesman showed me lots of mattresses I was very impressed with the store. Ted Brown showed me what he had is my budget. I bought a full size firm Euro- top mattress the box spring was included. I can't wait to have my bed delivered it's coming on Saturday. I recommend this company to anyone that's interested in purchasing a mattress excellent customer service service. read more

Bryan did an amazing job helping us with our recent purchase of side-by-side twin adjustable Tempur-Pedicure mattresses to fit our king bed frame. He was extremely knowledgeable and made us feel really comfortable. My husband was looking at other retailers and ultimately decided to buy from Bryan because he answered ALL of our questions. We got top-of-the-line adjustable bases and I am loving my firm mattress! I highly recommend coming into Mancini's and working with Bryan! read more

HOLY RAINBOWS THIS PLACE IS AWESOME !!!!!! After surfing the web and reading reviews trying to decide which new mattress to buy I finally caved, grabbed my truck keys, and drove to a nearby store to real life shop. IT WAS GREAT !!! The store is spacious and beautiful. Loren who helped me asked perfect questions to aid me in narrowing the search for the best bed for my husband and I. I had been so hesitant to actually go out to shop for a mattress... The thought of trying out mattresses gave me the willies...but it wasn't weird at all. The sales rep was so polite, kind and positive, let me roam, have space but was always on hand if I had questions. It was a great overall experience right down to delivery. The team that came to my home were swift, careful, efficient, polite and did a wonderful job! THANK YOU SO MUCH!!! read more

I cannot begin to tell you how amazing my experience was with Mancini's. I will never buy my mattresses from anywhere else. My boyfriend is moving here from Europe and needs a long mattress since he's 6'8". He visited and tested mattresses at Mancini's and found a couple he liked. I went separately and tried them and then we went back together while comparing prices around the area and online. The team was helpful but not pushy at all. We couldn't find a better deal anywhere else, so I went again after my boyfriend left and decided to purchase the mattress during the July 4th sale. The clincher, I needed it held for five weeks until he got here and didn't want to pay the full amount until then since I was about to take a vacation to Europe and was on a tight budget until that time. Steve at the team at Mancini's was happy to oblige and I put down a deposit (20%) and scheduled my delivery for when my boyfriend and I got back into town. Fast forward a month and our flights back get canceled and we both get stuck in Europe. Every time I called the store was closed since I was 9 hours ahead time zone-wise, and when they called me back, I was asleep, as it was the middle of the night at my hotel. Through email, Steve and the team took care of it and was able to reschedule my delivery until after I returned. Brilliant! I can't thank them enough for all their help over us being the most high-maintenance clients for the past two months. They have customers for life! read more

First off, Ted is your man! We went into the store and were warmly greeted and help to his 17+ years of experience. When it comes to bed, where we spend roughly 1/3 of our lives, experience and knowledge matters. Fortunately, Mancini's appears to hire really, really good people. Ted walked us through the various options and helped us make our selection. While there is always an element of cold feet when buying a bed, knowing we were being advised by a pro gave us confidence we were making a great choice. An easy five stars! read more

Steve at the Mancini's Campbell store went above and beyond to help me select my two tempur-pedic beds. He gave me a lot of good advice and information regarding the product to help me with the selection process. He was always available to answer any questions I had. I love my bed and all the extra features. I would definitely recommend Mancini's in Campbell to anyone looking for a new bed. Thank you Steve read more

We had a great experience today at Mancini's Sleepworld purchasing our split king Tempur-Pedic bed. Ted was very helpful with all aspects of choosing the right bed and we had a great list of options to consider. We were able to finance the purchase with zero interest and the bed will be delivered the same day. Overall, we were very impressed with the service and selection. read more

For something you don't buy everyday, and an expensive item at that, mattress shopping can be a bit of a chore. Visiting Mancini's in Campbell was a great choice - the selection was just fine, and the staff was low pressure and very helpful explaining the differences. I was wary that it would be a high pressure up sell situation, but found that it was an easy and relaxed place to get information, try out different mattresses, talk about differences, and eventually we made our purchases. The staff was excellent, and the delivery team made the experience easy from booking with convenient two hour windows on the day we chose, as well as helping us through an exchange due to a mistake I made. All and all, a solid experience buying mattresses. read more

Mancini's is a large bed store with a great layout and lots of different furniture! We went on Labor Day weekend and got a mattress for half price! Our salesperson Markus was very knowledgeable and answered all our questions. He even offered us a great deal if we wanted to add a frame and headboard. We ended up with just the mattress, but were very appreciative of his customer service. read more

My husband and I went to Mancini's yesterday to begin our mattress shopping. Because we had not bought a mattress together or within the last 15 years we assumed this would be a long, difficult process but we figured we would start here because we can walk to it from our house. However we worked with Michael and had an a great experience. Michael was knowledgeable, made the process fun and was a good salesman without being "salesmany" (you know the type). We bought a mattress and an adjuster same day and feel great about our decision. Michael was also able to get a us a few deals and Mancini's always offers free delivery, set up, and take away but these were just icing on the cake after having a great purchase experience with no pressure. read more

We made a special trip to the Campbell store and it was well worth it! Since my husband was less than pleased with the salesman at the store closest to us, we decided to try out this location and Ted was just the salesman we wanted. He listened to what we needed and showed us a number of options. When we narrowed it down to what would work for us, he worked with us on a deal that worked for everyone. Ted threw in a few extras, pillows, sheets, etc. and we had ourselves a wonderful new bed! They delivered it on time the next day, set up, and took away the old mattress. No stress, no mess. We had a great nights sleep! read more

I had a quick visit here to buy a queen size mattress. The sale associate who helped us was knowledgeable and not pushy. I've a cat and they could cause a lot of unnecessary mess on the mattress. I ended up with a pretty nice mattress, a few sheet sets and a cover for close to 3k only. read more

After been to various mattress stores including other Mancini Sleepworld store on Stevens Creek and Saratoga, I believe I have found a place for my mom's mattress. John was extremely helpful as I told him I've been to other mattress stores. Immediately he invited me and my mom upstairs for some extra firm mattress. And then came back downstairs to help us find the best one that suited for my mom's back. She has Osteoporosis on her back and needed a real firm mattress. At the end, we were happy with John and his manager (sorry, I forgot your name) and bought my mom her mattress. If you are looking for a specific branch to go to at Mancini Sleepworld, go to the one on Bascom. read more

I finally decided and bought my big girl bed! After, oh I don't know 3 hrs of laying, tossing and turning.. contemplating, humming and haaing I finally pulled the trigger. I have to say a BIG THANK YOU to Kevin for not being a pushy sales guy. When I drop $$$ I don't like hovering or making me feel I'm on someone's time table. Kevin listened, joked and was genuinely a nice guy. Not gonna lie, I have been to other Mancini's and I was not impressed. This location is smaller than the others, but the customer service, makes up for it. Go see Kevin and feel good about your purchase. read more

First time mattress shopping right out of college. I'm on a budget of $500 or less and went to multiple stores to compare mattresses. Each store had great selections that were super comfortable but what made me decide to buy at Mancini's Sleepworld was the customer service. I have to thank Sean for the great shopping experience. He greeted and offered his assistance when I entered the store. As a first time buyer, I had many questions to ask (e.g. how antimicrobial beds work, springs, what's a box spring, etc. I am completely clueless haha.) and the cool thing was he listened and answered them all. I have to say, I learned much through our talk. Based on my budget, he was able to show me something very nice and knowing full well of my preferences and budget level, he wasn't forceful in selling. I actually saw him more as a mattress adviser instead of a sales person and it really made the whole shopping experience simple for me. The shipping is free and the mattress should be coming in next day. I believe that is common in other stores but I am simply happy that everything went smoothly so far. Since the item has not arrived yet, this yelp review is based entirely on my positive shopping experience. Thanks for your help, Sean. read more

My mother (age 83) and I (age 60) came in on 8/3/15. From the get-go, we both felt the employee who "helped" us was a bit rude, but we overlooked it. However, his tone gradually deteriorated until he became so offensively rude and condescending that we independently and simultaneously declared we were leaving. Mancini's also covers up all pricing information, which I consider an anti-customer business practice designed to hinder price comparisons. Do yourself a favor and find somewhere else to buy a mattress. read more

Earlier this week we decided to shop for a new bed. I'm so glad we chose Mancini's Sleepworld. Eric Carlson helped us choose the perfect bed for us. He was very friendly, extremely patient and knowledgeable about every product they sold. We never felt pressured into buying anything. He gave us the opportunity to relax on each bed by walking away and giving us time to talk as a couple. We had an amazing experience and would highly recommend this store, make sure to ask for Eric Carlson! read more

We looked at Mancini's first, then we checked out several other mattress stores, Mancini's had the best deal for us. We worked with the store manager Loren, he was really nice, honest and direct. He wasn't pushy (big plus). We bought the bed, set up a time that was convenient for us for delivery....then we went to lunch :) They delivered the mattress, set up our bed, took the old bed and mattress with them so we didn't have to hassle with that. We had the bed for a few weeks, my husband felt it was a little too firm. I called Loren, he simply switched the mattresses for us. (they give you 120 days) We've had the softer mattress for about a week.....love it. I will definitely come back to Mancini's when we purchase another bed. read more