I first met EMILY at Mandarin Gems in Burbank, CA while I was living in Bakersfield, CA. EMILY truly impressed me with her HONESTY and fair pricing. I INTRODUCED my family to EMILY. They became very loyal customers and have spent BIG $$$ at Mandarin Gems store. A jewelry purchase that didn't work was kept on a CREDIT Account to be used toward my next purchase. LIFE HAPPENS. I'd befallen a grave illness shortly after my purchase. Miraculously, I remain alive. I've come across my original SALES RECEIPT with $300 credit. My family informed me Mandarin Gems Jewelry moved from Burbank to Glendale and 'Leo' would be the person to contact. Leo told me he would contact EMILY. I've NEVER been contacted by either. Since my family knows EMILY (and Leo) I'm really surprised EMILY never asked about me or how she could contact me about my $300 Store CREDIT. Typically, when any business MOVES they send out NOTICES for Customers who have pending orders or Store CREDITS. My family remains very LOYAL and continues to shop with Mandarin Gems Jewelry as a result of my introduction. I can't believe EMILY choose to PROFIT from my misfortune. THIS IS A REAL AND ACTUAL EXPERIENCE of UNETHICAL and ILLEGAL business practices. I loathe and despise JEWELERS that happen to also be THIEVES! I planned to use my $300 CREDIT towards purchase of a PINK sapphire pendant to match PINK sapphire earrings I bought from Mandarin Gems Jewelry Store. LIFE can be harder for some but, whenever businesses compoundMISERY it's the worst! read more

I had been wanting a custom ring designed using the diamonds from my original engagement and wedding ring (both were kindly gifted 10 years ago my extended family, but not my personal style) , as well as stones from family gifted jewelry that I couldn't wear. I initially went to a standard jeweler to get a custom quote and was told it would start at $2.5k AND they would only use the large stone because the others were "too small." I had a family member who worked with Leo years ago, and my sister reminded me about custom work she did for her as well and recommended I reach out to him and see what he could do. Leo was very prompt in answering my call, said he would likely be able to use my stones was and excited about working together. When we got together I brought all my jewelry I wanted to either use or trade, showed him pictures of a few rings I liked, and talked about the styles I liked. He sketched out a design that we then edited a bit together, and then a week or so later sent the mock up for me to approve. After that it took about 3 more weeks for the ring to be ready. The actual ring is stunning, comfortable, and such a special and unique piece. I opted to wear just this is one ring as a sort of joint wedding/engagement ring rather than have two rings since it's pretty substantial on its own. All in all the experience was great, it was more affordable than I had imagined, and the ring is more beautiful than I had expected. Leo himself is so kind, creative, and fun to work with and I HIGHLY recommend him to anyone looking for a custom piece! read more

Mandarin Gems - Custom made gold diamond ring - Jewelry Near Me - Glendale, California

I've been a customer since 1997. Mandarin Gems jewelry is exquisite. The customer service is excellent. Mr. Leo She is so kind. I highly recommend you visit the showroom. If you are interested in custom work, they will be happy to work with you to design a jewelry piece especially for you. Enjoy the experience, Brenda Dupré. read more

Leo made my ring selection process so painless and really made me feel cared for. He did not try to upset me on different options but instead focused in on what my preferences were and provided recommendations that fit that mold. He was so patient with me as I combed through details of the ring including thickness of the prongs, shape of the pave rings, shape of the prongs, and even the thickness of the band to the millimeter. When I held the first "finished" product in my hand, Leo could see that I was not completely satisfied with it and was patient enough to talk through what changes would make me feel comfortable with the final ring. What a kind, generous, honest and patient man! I'd recommend Leo to anyone who's looking for high quality jewelry and high quality service. read more

Mandarin Gems - Our finished ring! - Jewelry Near Me - Glendale, California

Mandarin Gems was recommended to me by my cousin whose in-laws have had a long running relationship with Leo for years. They get nearly all their jewelry from Leo, and I can see why. Leo gave me incredible treatment and certainly honored his valued customers' referral. The minute we spoke on the phone I knew I was working with someone knowledgeable and trustworthy. He gave me guidance and recommendations as if he were my partner, not a salesman. He was very responsive and easy to communicate with, so there was no stress in trying to get hold of him to ask questions. He worked quickly and had my ring ready in 2 weeks. And may I say, it is a damn beautiful ring. Very high quality and I was so proud to give it to my fiancée. She gets compliments on it all the time. I'm certain I could not have had as great an experience with any standard jewelry store, and definitely not online. Leo was a pleasure to work with and I would recommend him to absolutely anybody getting ready to tie the knot. Thank you Leo for helping make my proposal an excellent experience! read more

Mandarin Gems - Jewelry Near Me - Glendale, California

If you're shopping for an engagement ring, look no further! LEO IS THE BEST! I was in the market for a ring and my friend was singing his praises to me. I needed to see for myself who this Leo guy was and lo and behold, he was one of the friendliest, most genuine, and most helpful humans I have ever had the pleasure of meeting! I knew nothing about engagement rings and was honestly pretty intimidated to start shopping for one. But Leo not only made the whole process painless, but also really fun! The ring came out more beautifully than I could have ever expected and my (now) fiance is obsessed with it! She won't stop staring at it, even when we're eating, when she's driving, and even right before she's about to go to bed lol. Leo was honest, patient and worked with my very quick turnaround deadline. He also gave me the best price by far out of any other jeweler. Thank you so much, Leo! My fiance and I can't wait to come back to pick out our wedding rings next. :) read more

Mandarin Gems - Jewelry Near Me - Glendale, California

I was recommended to Leo at Mandarin Gems by a friend after commenting about how much I liked his ring and told him that I was in the market for a wedding band. I am forever grateful for his recommendation, and I hope this review has the same effect on those of you looking for a jeweler. From my first to the most recent (and definitely not last) interactions with Leo, I am impressed with his authenticity, sincerity, and genuine care for me not simply as a customer, but as a new friend. He was straightforward about his pricing and helped me understand important properties of what I was looking for in a ring. No jeweler prior to Leo had bothered to do the same for me. Thanks to Leo and his expertise, I got the exact wedding band I was looking for, custom, in just under two weeks. Lastly, in the couple of in-person visits at Mandarin Gems, I've also had the pleasure of conversation with Michael and Paul on the topic of watches. I was surprised to find that everything I mentioned about Leo can be extended to the rest of Mandarin Gems. Leo and Mandarin Gems are true gems that deserve to shine (hah!). Do yourself a favor and give them at least a phone call. read more

We have been customers since 1996. Leo has always been the best! He designed my wedding ring & I will always come back! This visit he was able to augment a vintage gold necklace and repair a religious medal... excellent customer service!! read more

Leo has always taken great care of our family's jewelry needs and for both my engagement and wedding rings he went over and above to make them special. The craftsmanship is impeccable and the service bar none. I will never go elsewhere and have repeatedly recommended others to Mandarin Gems. read more

Mandarin Gems - Jewelry Near Me - Glendale, California

There's so much I can say about Leo and the experience I had with him. Let me tell you, every 5 star review on here is dead accurate about the character of the business owner. Allow me to share with you my brief story: I called in on a Thursday evening almost around closing time because I found him on Yelp. I told him I needed him to set a stone on a ring for me ASAP because I wanted to propose the following week. We only had two days to do it because I was taking off on a trip to Joshua tree where I would propose. Without even thinking twice, Leo was already thinking of a plan to help me get the stone set in time. Long story short, he waited at the shop AFTER closing hours to wait for me to bring in the stone/ring, and then woke up early to head to the manufacturing plant to get the stone set for me. Mind you-- I'm a complete stranger who just called in.. He could've just said "oh it won't be able available until next week" which would be totally reasonable, but no -- he really wanted to help me and went out of his way, literally worked OVERTIME for FREE for a STRANGER. Thanks to Leo, I made my successful proposal with a beautifully set ring on time. I tipped him cash--I would've tipped my left kidney if he needed one! I'm telling you guys, it is very hard to come by customer service like this. He is special. He is a man of God...God bless this man. Visit him - you will not regret it! Thank you Leo! -Brian read more

Mandarin Gems - Jewelry Near Me - Glendale, California

A couple's friend recommended my girlfriend and I to Leo. Boy, he was so amazing. Leo was above and beyond. He ONLY wanted the best for my girlfriend and I and gave us the best ring shopping experience ever. We cannot thank you more than enough for this. Leo was so sweet, kind, and patient to give his time to teach us the different types of specifications/grades with his Diamond 101 "class". He was fantastic at explaining why certain diamonds are priced the way they are. He broke down everything about a diamond from the 4 Cs, triple Xs, and even fluorescence which we did not fully understand about much before. After this experience, my girlfriend and I felt like we were experts at diamonds, haha. Leo truly cared about our interests and only looked out for us during this whole process. His intentions were never to sell us something we did not want nor rush us to buy a stone. He always gave us a variety of options around our budget and allowed us to really soak in all the information to figure out what we loved the most. Again, my girlfriend and I thank you Leo for this wonderful experience and we appreciate you for being our jeweler. We love our purchase so much and we are more than glad to do business with you in the future. We highly recommend Mandarin Gems and Leo if you are seeking jewelry purchases! He is the man to trust and go to! read more

Leo seem's almost like family after our experience with him. He made my wife's engagement ring and our wedding bands for our wedding in 2023. He also did an upgrade to my wife's wedding band to completely cover the ring with diamonds. His skill as a jewelry sculptor is only surpassed by his endless positivity! Wish I could give him 10 stars! read more

This was the best experience I've had with ring shopping. My boyfriend and I were looking and trying on rings at various places, probably 5 different places so far. And for me, I dreaded every single place until I came here and met Leo (the owner). He was so genuine, kind, and made ring shopping so much fun! My boyfriend described what kind of rings we were looking for, and our budget and Leo showed us EXACTLY what we wanted, which proved to me that he was listening to our desires, and not trying to sell the most expensive thing. Leo even gave us a Diamond/Gem/Ring 101 lesson. He also took the time to show us the different types of cuts, grades and why stone A was X amount, and stone B was Y amount. It was like speaking with a friend more than a business man. He was also honest when we asked for his opinion on things, and I just felt like he looking out for our best interests. What I appreciated most was he gave us all the information and tools we needed to ultimately make our own decision on what we wanted in a ring; he never pushed anything on us. After this experience, I would and WILL recommend Mandarin Gems and Leo to all of our friends and family who are looking or interested in purchasing any jewelry. He has a large selection and can also custom make your jewelry. And for that reason, I also recommend Leo and his shop to anyone else! You won't regret it. read more

Love Leo! He helped my now husband pick out a very unique and beautiful engagement ring for me. I didn't want cookie cutter, I wanted some unique and that's what I got! Beautiful pink sapphire and the delicate detail is truly special. The ring is everything I dreamed of. When we were ready to shop for wedding bands, Leo created a custom band for my husband with blue sapphires and alternating diamonds from a watch that belonged to his grandmother. Very special ring, sentimental, and one-of-a-kind. read more

Leo is the first and only stop for me when I am looking for jewelry. He is always 100% accommodating and will not rest until he finds something you are happy with. He crafted my wife's custom wedding bands 21 years ago, which she is still head over heels in love with, and I have purchased all of my jewelry from him ever since. His workmanship is unmatched and he always gives you an extremely fair price. And one of the nicest humans you will ever meet. If you want a jeweler you can trust then Leo is your man. I cannot recommend Mandarin Gems and Leo enough. There is no one better. read more

I was referred to this place by a very good friend of mine who got his wedding/engagement rings here. I met with a number of jewelers both in the Valley and in the jewelry district downtown but what really sold me about this place was Leo. Everyone I met with was cordial and said similar things/quoted similar prices, but Leo was way more engaged and enthusiastic about putting my ring together. I brought in a family diamond and asked to have it set in a custom ring made based off a favorite from my fiancée's pinterest board. As soon as I showed him my stone he pulled out the microscope and talked about it with me in detail, something none of the other jewelers did. We spent a good amount of time talking about the reference image and he gave me his personal cell number in case I had any questions or concerns during the process. The fabrication took exactly as long as he said it would and he delivered the diamond right on time a few days before the big weekend. My fiancée has been raving about the ring ever since she got it, saying how "perfect" it is. We both could not be happier with the work Leo did and the rest of the super friendly staff. read more

Mandarin Gems - Jewelry Near Me - Glendale, California

What can I say, Leo is the man. Ive been a customer of Mandarin Gems since there were in the Burbank Mall years ago. Leo has always been friendly and remembered me after many years. He recently helped me with choosing a special christmas gift. I know all the diamonds he chooses are of top quality so there was no questioning what he presented. Needless to say she was more than happy with the gift!! The earrings are like to big led's in her ear lol. I recommend Leo for anyone that wants good quality without paying ridiculous mark ups. Their jewelry has lasted many years! If you want an honest jeweler who you can trust, good craftsmanship, amazing quality and just a friendly overall experience Leo is who you should find! And if you ever want to upgrade in the future, he will take in your jewelry at what you paid for it towards your upgrade!! Great customer service! read more

So it's like this, I was looking for a new and improved wedding band to go with my wifes' set for our 5 year anniversary. I was walking through Zale's across the way, saw something that I kind of liked, but really didn't want to give more business to them after getting the stink eye every time we went in there to clean my wife's engagement ring and *gasp* not buy a treasure chest full of rubies. So I wandered over to the kind folks at Mandarin Gems. The great thing about these people is that they are interested in making lifetime customers, not one time sales. So they at least seem to take a genuine interest in you as a person, not to mention interact kindly with my not so quiet 3 year old shopping companion. The gentleman I spoke with offered my an outstanding deal on a beautiful 18k white gold diamond ring. Turns out, he thought it was a cheaper one, but after verbally offering me the low price he stuck to it, even after realizing the price tag was a few hundred bucks higher than he thought. I told him not to worry about it, it's an honest mistake, but he insisted that the offer was still good. (btw, I'm aware that this may just be a solid sales tactic to make me feel like I can't pass on such a deal, but his sweet face soothed my worries, okay?) He told me he just wanted to make a new customer, and that I could let him make some money next time I come in for something. Overall, very well made jewelry at prices much better than the tv commercial jewelers. Plus free resizing/cleaning for life, no silly warranty or paperwork necessary. My one knock is that you can't return, only exchange. So if you're thinking about popping that question big guy, you gots to put your money where your mouth is. read more

Guys, if you are looking to buy an engagement ring for your lady, do yourself a favor and take all the pressure off by coming to this place. I know nothing about rings and Emilie (pronounced Emily) literally sat down with me and explained everything to look for in a ring and what all that "ring" lingo means (i.e. style, cut, blah blah blah). I first met with her in February to discuss what she could do for me. She helped me completely customize my now fiance's engagement ring to a T. She worked with me on price and provided suggestions without pressuring me into more expensive options. The ring was just a size too big when my lady tried it on, but it was no big deal. MG resized the ring for us for free and it fits perfectly now! We stop in to say hi and to have her ring cleaned whenever we're in the Burbank mall and Emilie still remembers us and the ring we purchased even 5 months later! This place is the real deal and gets my highest of high recommendations! read more

I received my princess cut engagement ring, designed by Leo, in 1998. Since then, I have only gone to Leo for my jewelry. He re-designed my ring in 2015, and I have never been happier. When he left Burbank, I was dismayed as I don't have a trusted jeweler on hand. He wrote to tell us about GBU Jewelry Design, located in Glendale. 101 N Brand Blvd., #120, (818) 929-1230. Located near Damon's, thank God. I can have a great dinner and then go spend money on jewelry by Leo! HAHA! In all honesty, Leo is the best and his new location is great. He is truly a GEM in the industry; honest, forthright, giving a great deal and I would recommend him any time, any where. He is located with https://www.danielsjewelers.com/ and I highly recommend not only Leo, but Peter, the owner of Daniel's as well. You will come back year after year as I have. Congrats! read more

Going on my 10th year doing business with Leo, Ruby, Emily and Paul and they never "Give you the business". Purchased engagement & wedding rings at Mandarine for both my 1st and my current 2nd edition Mrs. Leo is a saint to a fault. The best there is in the character dept. Recommend highly.. read more

I went to a few places looking for a promise ring for my girlfriend. Everything I liked was way over my budget. Everything in budget was nothing I liked, so I walked into Mandarin Gems and everybody there greeted me as if I was a loyal customer. After talking over budget and what I was looking for I walked out a happy customer. A ring well in my budget and exactly what I was looking for. A few years later I decided it was time to propose to my girlfriend. Not once did I hesitate on going back to Mandarin Gems. I walked in with her promise ring (which my girlfriend thought she lost). Emily being the wonderful person she is. Helped me get a great trade in value for the previous ring I had bought, and a wonderful engagement ring and let's not forget well in my budget. After a few years of wedding planning and moving dates around. We finally picked a wedding date, so now it was finally my turn to buy a ring. Once again Emily was there to help out with all our demands. Me and my fiance walked out SATISFIED CUSTOMERS once again with both our new rings. It's not over there! We regularly go in to get my fiances ring cleaned. Just a regular visit to the mall we stopped by to get her ring clean, and my fiance fell in love with a beautiful rose gold engagement ring and band after. After speaking with Leo and her trying it on about 20 times. We went for it, and upgraded it one more time just before the wedding. As Leo said " it's the perfect ring for her I can see it in her eyes". She walked out with a huge smile on her face and a beautiful bright rose gold ring to match her smile. And now with a our wedding just around corner me and my fiance couldn't be anymore happier with the rings we've purchased. I would recommend Mandarin Gems to anyone and everyone who asked me, and can't thank Emily and Leo enough on helping us thought all this and making this experience the best experience we could have. THANK YOU MANDARIN GEMS THANK YOU EMILY & LEO read more

I recently tried to find a jeweler in the Burbank area that would do ring sizing for a sterling silver ring. I called several places and either the people on the phone were rude and said they didn't resize for sterling silver, or they were just flat out rude. I looked on yelp and saw that Mandarin Gems had really great reviews so I gave them a call. I spoke to Emily on the phone and she was extremely nice. She told me they could in fact resize sterling silver and it would take about a week. I went in, filled out the paper, and was on my way. Exactly one week from the time of drop off my ring was ready and fits perfect. Leo was there when I picked it up and he was very very nice! There was no hassle, I was charged what I was quoted and everything was done on time. I would recommend this place to anyone that is looking for a great jeweler. Thank you to the team at Mandarin Gems for the great service! I will be back! read more

I worked exclusively with Leo. I knew almost zero when it came to selecting engagement rings, but he took the time to walk me through the diamond-selection process, and how to best set it. He initially produced some diamonds for me, but when I requested ones with specifications he didn't carry in store, he made it a priority to find several diamonds of those specifications until we found the perfect one. He never pressured me into purchasing anything I wasn't comfortable with and always checked in with via text or phone call to make sure I was ok with every step in the process. He was very honest throughout the diamond selection process - letting me know where the defects/imperfections were, why a diamond received the rating it got, and always reminding me to think in the context of the finished product. Took 1-2 weeks to set it, and he always provided text updates including the computer generated model and ETAs for completion. He always tried to accommodate my work schedule and was very responsive when I had any questions. Overall I ended up with an amazing ring for a fair price. From the beginning he gave me his "bottom-line" price and we spent the least of our time discussing cost. Thanks again for an excellent experience in what can typically be an exhaustive process. read more

WOW. I cannot say enough about Leo and his team. It has been a very long time since I have experienced such great service. Pros: 1. Honest - I needed a ring resized. Leo took the time to explain that the small diamonds on the sides would be compromised if the ring was resized. He suggested a spring on the inside. He took a lot of time to explain the benefits of the spring. 2. Cost - the cost was completely in line with my thoughts. 3. Service - I could not believe it. I really wanted my ring back before the NYE festivities tomorrow night and Leo could tell. He couldn't promise me anything and said it would be ready by Saturday, but he would see what he could do. Low and behold, he called today (24 hours after I brought it in) and said it was ready. I want to give my business to Leo and his shop. I also way to buy some of the beautiful jewelry! read more

Bought an engagement ring from Leo. Here is my experience: I had an old ring that I wanted to sell and called around for appraisals. When I called Mandarin Gems, Leo said that I can come in for an appraisal. I did not know anything about diamonds before I came in. He showed me the diamond under a microscope and schooled me on everything I need to know about diamonds. I never felt pressured into buying anything from him. After shopping around and getting estimates on diamond rings, I ended up coming to Leo to buy a ring. He showed me what he had to offer and also other diamonds he could get his hands on. After visiting Leo many times, we finally found one within my price range but it was with another jeweler in NY. When I decided to pull the trigger, we found out that the diamond was unavailable. I was in shock, the perfect diamond wasn't available. After a few days, Leo called me and said he was able to get his hands on the diamond. Once he told me that, I quickly told him to get it so that I can buy it. So he did. The entire process with Leo, I tried negotiating prices but Leo never appeared bothered or turned off. He was always cooperative with a smile on his face. In the end, I was able to shave off a small chunk in the total price and I bought the ring. My fiance loves it. After I proposed, I brought my fiance back to Leo and he showed her the diamond under the microscope and schooled her on diamonds as well. It's a beautiful diamond. I had such a good experience with Leo that I will definitely continue to do business with him in the future for wedding bands and any other pieces of jewelry. I highly recommend Leo. Thanks Leo! read more

When they were in the Burbank Mall I bought a 14 carat high heeled shoe which has diamonds on it & I'm still wearing & I get a lot of compliments on. They had the little high heeled earrings & I swore I would own some day & when they were moving to Brand they gave me such a deal I couldn't resist so now I'm the proud owner of the necklace & earrings. read more

Best jeweler of all time. Cares a ton. Very detailed. Great to work with. Thanks Leo! read more

Mandarin Gems - Thanks Leo!!! - Jewelry Near Me - Glendale, California

Leo is awesome!! He is so careful to work with you to find the perfect thing -- price, gem, cut, metal -- even if you are not sure what you're looking for, yet. He's patient and listens to you and will find a way to get the best price for what you want. He has a great selection available for men and women, and can also make any custom designs. He's kind, knowledgeable, precise, fair... Tell him what you want and he'll make it happen. He's the best. David read more

Wow what a great experience. I had been going to several different stores looking for an engagement ring for my girlfriend. My girlfriend had said she wanted a gemstone ring, something like a sapphire. After going to several places and being pressured into buying diamonds "like a normal person" or being shown just ugly collections of dark dark dark sapphire stone rings I was ready to give up. Then I stumbled across Mandarin Gems of Burbank. They were so nice and helpful. They never pressured me to buy anything other than what I asked for. I told them how much I wanted to spend and unlike some other stores they only showed me rings within my budget. They helped to design a perfect beautiful ring for my amazing girlfriend. It's a three stone ring with a stunning blue sapphire center stone bookended with two smaller diamonds. It was exactly what I had in mind. They kept it under my budget and got the ring designed and sized super fast. Best of all my girlfriend loved the ring and said yes! read more

The people at Mandarin Gems are the best in the business. I can not express my thanks to Leo he is accommodating and talented jeweler as could be possible. Let me give a little back story I am vfx artist and was looking for someone to make my engagement ring before me and missus went on a trip for the engagement. I had made a 3D model and took it to several other jewelers who were not getting back to me due to the fact I had designed the ring beforehand and no one was giving me a straight answer as to how much it would cost to make.After a bit of back and forth , this was my fault as I had never modelled a ring for 3D printing before Leo and the people at Mandarin Gems took my model made my ring for a great price. ( The ring turned out gorgeous and my fiancee' is super happy with the results. Oh yeah and she said yes! ) So thank you Mandarin Gems of Burbank. If there is anybody looking for wonderful jewelry fabrication please I am telling you now these people are the best. They are quick and honest with great prices. Please check them out. read more

Mandarin Gems - The custom engagement ring the great people at Mandarin Gems, especially Leo , helped me to make. Thank you guys so much. - Jewelry Near Me - Glendale, California

I love this place! The people who work here are just the nicest, and you never feel like you are getting the hard sell like you do at those chain jewelry stores. I had my wedding set appraised and resized here, and I also bring it in for cleaning every so often. My now husband originally took it in to replace the diamond with a better quality one, and he really liked them as well. They make sure to show you your diamond under a microscope so that you can be sure you are getting back the same diamond when you come back. Very highly recommend Leo and Ruby! read more

I own a computer repair business here in Burbank, and it takes up almost my entire life. I work 7 days a week to the point where my friends don't even bother calling me anymore because they figure I am working. Well, lately I have been listening to my friend warning me to buy gold or silver as the dollar is failing, and even though I know this isn't what he meant, I decided I wanted to venture into the world of gold jewelery. I figured I don't go anywhere anymore, at least I can feel good while I work. Now, I am the kind of person who always does a lot of research before I buy. I like to know what I am getting into because there is nothing worse than buying something that ends up being something else. Being this way, I have been shopping around at all the local jewelery shops these past weeks, checking prices, learning about diamonds, etc.. I found myself returning to Mandarin Gems more than any of them. They seemed very polite and knowledgeable and I just felt good with them. Almost all of the other places didn't give me near the feeling I got from this place. I just felt like I couldn't get an honest answer anywhere else, and I could see them squirm when I asked "the hard questions". Anyway, I found a gold ring I really liked at Mandarin, and the owner gave me a really great price, quite honestly a good bit better than what I was planning to offer, which really surprised me. Of course I bought it right away. I am by far not anything near made of money, but I knew I wanted to spend a $1,000 or 2 and I wanted to get a few pieces, as I had next to nothing to begin with. I wanted to get one more ring and maybe a bracelet or necklace. I ended up finding a ring at another store that I bought which ended up being 10k when it was sold as 14k! I was shocked and rushed back to the store. They claimed it was an accident and did give me my money back, so I will go ahead and believe they didn't do it on purpose, but I did realize at that point that I need to be much more careful. I started pricing these stores against each other, comparing gold weights, diamond weights and types, etc. and I have to say, each and every time Mandarin came out on top. I ended up buying two gold bracelets from them after extensive research and I can say I got very good deals. While I don't plan on being a walking gold jewelery display, when I am ready to get another piece I know exactly where I will go. I have asked the hard questions, got straight honest answers, and despite asking quite a bit, they were completely polite and happy to answer my questions. They took the time to pull out the microscope and teach me how to look at diamonds, etc. when they had no idea I was going to be buying a few pieces from them. I guess, best of all, I felt safe, and knew I was in good, honest hands. read more

Awesome service, great diamond!! Went to zales right across the hall and they tried to sell me this overpriced piece of junk. Mandarin is custom and higher quality diamonds for cheaper than those big chain stores. He even showed me my diamond in a microscope and explained what grade it was. Great service, great people--Hope my girl says yes!!! NOTE: I did not get a return policy, they don't do returns so please be aware. I still bought over zales so that says a lot read more

Excellent service. Had my wedding ring set soldered together and another ring repaired. The rings were ready two days earlier than we were told they would be. They let us look through the microscope at the diamond on my wedding ring to see the laser-inscribed number and the inclusion. We looked when we dropped it off and when we picked it up to verify its identity. The repaired ring and the soldered wedding set both came out beautifully. We were very pleased with the friendly and attentive service. read more

Excellent service and repair on my platinum wedding ring. Another jeweler had broken my setting while cleaning it and diamonds had fallen out. The ring needed laser soldering and I read the reviews on this and decided to try them out. Emily was very helpful and my ring was repaired perfectly and the price was totally reasonable. I was concerned about leaving my diamond ring anywhere but their diamond mapping was perfect to ensure I was given back the diamond that I left them with. This company is wonderful, friendly and totally reasonably priced. I highly recommend! read more

We buy all fine jewelry here. The quality is amazing, the prices are fair, and it is all beautiful and they also work with you if you want s unique design. Highly recommend owner/jeweler Leo and Mandarin Gems team for all your jewelry needs. read more

My Family and I have been coming here for years and its because we could never find the same quality and service any where else! Not only is the staff super nice and helpfull but the jewlery is to die for! Prices are very reasonable and even better when they have their sale! Sometimes up to half off!!! Every piece of jewlery I own is form Mandarin Gems and I'm proud of it! They can even help you create your own special peice! If you want great services and quality then you should go here! GO MANDARIAN!! =) read more

Had a really quick visit here today with my fiance to look for matching wedding bands for my engagement ring. We also walked to Zale's next door and found the quality of Mandarin Gems wedding bands to be of better quality, despite the smaller selection. The man working there did not pressure us to buy a ring at all and but was very friendly. Hope he is able to keep the business alive, as it is always empty when we walk by! (We have been to the mall on multiple occasions). read more

My most recent purchases from Mandarin Gems are two lovely rings, one of which I had custom made. I am extremely pleased with both purchases. The first ring is a white gold ring with three rows of diamonds. To some people, it may look like an engagement ring, but I treat it as my special occasion ring. It's too nice for every day wear, but diamonds are classic, sturdy, and a woman can never go wrong with them. Again, I know I will have this ring for the rest of my life, and I will have no regrets about the purchase. The other ring was one I had been planning to have made since the fall of 2009, and I spent the next couple of years just thinking about the design and letting my ideas percolate. I made a few sketches when the time came to have the ring made, and then I sat down with Leo to discuss the shade of gold and the gems or stones to be used. Leo then made a perfect mold for the ring based on my design concept. With a custom made jewelry piece, Mandarin Gems will work with you for as long it takes until the design is the way you like it. That means that we continued to make a couple more molds of the ring until I was satisfied. After that, the mold was used to make the gold ring, and then Leo and I chose the colors of the stones and their arrangement. This is a very unique and special experience, for those of you who have never had something custom made. This ring is of special significance to me, and it's design and meaning are symbolic. Mandarin Gems will work with you should you have such a need for a special piece of jewelry. Once the jewelry item is made, the mold is destroyed; it will never be duplicated or made again by them. This was extremely important to me, personally, as I wanted something one-of-a-kind and highly personal in nature. Also, if your jewelry purchases need fixing or some cleaning or maintenance, Mandarin Gems is the best place to go, in my opinion. I am truly very, very satisfied and remain a loyal customer. I can't praise them highly enough!!! read more