I just called a delivery and paid with my card. I was about to give them tips with cash but as soon as I push the button of no tips it turned out to double the payment.WTF? And the guy insisted that I put the wrong button, but what kind of button double my payment? And I DID ONLY CLICK ON the NO TIP ! They said that they would give the money back to my card but I was totally disappointed. read more

I just moved to the Santa Monica area about 6 months ago and recieved their menu in the mail and gave them a try. In my experience this place was great. (Had food delivered 4-5 times) The lady that answers the phone was always polite and my food usually arrived very early 30min. except once which took an hour. My ususal order: Beef Broccoli Spicy Pepper Chicken Yang Chow Fried Rice Pan Fried Chicken Dumplings This is very americanized chinese food which I like and this place was among the best that I have tried in the SM area. read more

Tasty! We ordered the schezuan eggplant, general tao's chicken, vegetable delight, and mushu vegetable. All four dishes were excellent. Would definitely come back here. read more

We order deliver, and we plan to pay the cash for the tips, after we push no tips on the driver's phone, they charge me double fee ( not the tips), and we ask the driver why does it happen? The driver said you must push on no tips. I said because we will pay the cash for tips, and then the driver use Chinese said so you pay me the tips now; and his attitude is so so so so bad read more

I regularly order online for food deliveries from Mandarin. The food is always tasty, fresh, and hot. Recommend!

I am completely shocked. I've been ordering from here for a year or so. I tip about $12-$15. Tonight, an item I ordered and wanted and paid for was missing. I called to let them know while secretly hoping perhaps the driver had it in his car and would bring it up--after all, it's beef and broccoli on the line! He said he packed it himself and that I should check again. Even though I hadn't ordered enough items to warrant a second check, I checked again. No beef and broccoli. Again, he said I was wrong because he remembered packing the order. I said I won't be ordering again. He said okay bye bye. I am actually both sad and offended. read more

1/10. Would never buy again. Food was average at best, small portions. would be 3/5, but.. The delivery driver went to wrong address, Made me walk 3 blocks to get to him. Then, my meal was 29$, I gave him 40 and asked for change, he said one moment, and got in his car and drove off. When I called to explained what happened the man who answered the phone hung up on me. Never again. read more

Really bad all around, the shrimp shumai was frozen from a box appetizer & very fishy, the Kung Pao chicken was about as you would picture it but I asked for XXX spicy & they reassured me it would be but it was not even mild. Typical place where they go "ya ya ya we nooow we make how you like" but it sucked & was delivered almost an hour late! There are at least a dozen other Asian restaurants that deliver (or for dine in) in the SaMo area, don't waste your time on this one, really bad. read more

Monosodium Glutamate!! People who are allergic to that should watch out because this restaurant uses a lot of MSG to improve the taste of their low quality food. There is a high chance that you will get headache, nausea, skin flushing, numbness and burning in throat etc. Hopefully you are not asthma otherwise you can get an asthma attack... read more

My company rotates their menu into our routine for lunch and dinner, and I've had them in the past, and it was what I would consider good. I've dabbled across their menu - had different sushi rolls and different entrees (classic stuff, sweet and sour chicken, Mongolian beef, etc), and earlier tonight I had a "special" - their sweet-walnut-shrimp-or-whatever-the-shit-is-called. (I love me some panda express honey walnut shrimp, but I was penned up in my little room at work, and they wouldn't let me out to play with other humans for the night.) Back to the shrimp. First few bites were like heaven - sickeningly sweet (taste like some Wilford Brimley diabetus), beautifully battered shrimpies. They looked like soft golden pillows sent from Buddah himself to grace my eager gob... Ahh.. I remember those feelings 6 hours ago. Now. Now - I'm crying. Soft golden pillows, my ass. More like blister-battered-shrimp-like-napalm-nuggets ripping through my lower digestive system, covered in a simple sugar/honey/condensed milk cocktail of fatal flux. I haven't seen shit this bad since the salmonella scare of '06. Still have nightmares about that night. Cringe. read more

It's my local go to restaurant. Foods great, always freshly prepared and hot. They take the time to package the food toughfully so the fried stuff isn't soggy & the wet not all over the bag (hey, it's the little things) They've never gotten my order wrong and are always before expected delivery time. I don't understand the negative reviews. 1 the food is legit good and authentic, maybe everyone just got used to bad Chinese food...2. I'm not looking to be Bff's with the delivery driver, just gimmie my food & go away. Perfect read more

Monday night Sushi with my daughter, we love it and the 2 fer combo is the perfect amount.

I order from this restaurant probably three times a month. I am always satisfied with the food. I actually am glad that there is a local, affordable option for me as I have three children and a wife. My only gripe is that when I order food, the driver is very pushy when it comes to receiving a tip. Like I am going to tip you, just be patient you don't have to stick your hand out and say tip please tip please. And also it would be nice if I could have more than two small packets of soy sauce, being that I am feeding five people. Every time I call the restaurant to say make sure that the driver has enough soy sauce, they say that the driver has already left. Stop being stingy with the soy sauce and I will give you another star. read more

ok this is the real deal about Mandarin.. it's extrrrrremely filthy inside. how the F do they have an A? i saw bugs crawling around inside the DINING ROOM? WTF? i was inside for less than a minute and took off. for the minute or so i was inside, i heard the phone ring about three times.. people were calling for delivery. that's the thing about delivery if you've never been to the restaurant, you have no clue where your food is coming from. please do not eat here, you might get serious food poisoning. if you're in the area and hungry go to the indian buffet in the same strip mall.. also avoiding Gilbert's next door. + dirt cheap lunch specials - dirrrty read more

When it was brought to my attention that this place only had 2.5 stars I thought, "What are these people thinking?" Maybe you folks are ordering the wrong things... I get the same order every time. Keep it simple and delicious like that. Order the shrimp chow fun, rainbow roll and pico roll. There, you're set. That gives you a well rounded variety of flavors, hot and cold, fried and fresh. I have not actually sat down and eaten in the restaurant before, always do delivery. So this is me saying "thanks" to whoever is running this restaurant. I enjoy my Chinese/Japanese dinners. read more

One time, last time. Waited an hour past promised delivery time to get food. Once it got there it was mostly vegetables with very little meat. Worst Asian food experience! Go elsewhere read more

disappointed with the flavorless fried rice- the Chinese Chicken Salad that was far from what anyone would expect (iceberg, tomato, chicken). Orange chicken was bland and not tangy at all read more

Awful food. Beef with broccoli was over salted, very gummy with big chunks of raw garlic. Cashew chicken was mysterious. Greasy egg rolls. My poor dog had to eat the leftovers. Throwing out the menu. read more

We ordered from here on Grubhub and were very impressed with the quality, especially for the price! We ordered the broccoli beef and pepper chicken and both were delicious and flavorful. The pepper chicken was a little spicy but not too overwhelming. The food was ready really quickly. Definitely recommend! read more

with all the chinese places in the area that deliver, there are enough choices out there so we can avoid this place. it took an hour and 20 minutes for the food to get here after the 45 minute estimate and the delivery guy parked across the street in another building's parking lot. uhh, weird? j was starving, and we just randomly picked this menu out of the menu drawer since i wanted a sushi roll and they had them. what a mistake! the brown rice was perfect. and thats where they shined. woo. that upped them to one star instead of zero. kung pao chicken...spicy and bland cashew chicken...bland mapo tofu...spicky and bland egg flower soup...bland and basically just eggs in broth. and their "egg drop corn soup" has chicken in it, which just isnt what i wanted. cucumber sunomono...cucumbers tasted like cucumbers and there was runny ranch dressing on top. hard to mess up, i guess...but not exactly what i had in mind when i ordered. rainbow roll...pretty good. but i had to use a spoon to mix my wasabi and soy. why no chopsticks, guys? plus, i didnt order dessert because why bother? my options are chocolate cake, almond cookies or ny style cheese cake. blah. over the "health conscious" section of the menu, it says, "all dishes steamed without oil, starch, sugar and salt. served with garlic sauce or sweet and sour on the side" uhh, did they mess up and make my food that way and forget my sauce options? cuz they tasted like there was no seasoning at all aside from the spice. blah. read more

if you like running roaches on your foot while eating that restaurant is a perfect place to go. The staff will tell you to calm down and don't worry. It is normal, nothing serious. OK then, people will share the food with roaches in the restaurant. read more

I just came to visit my cousin he brought me here. The spicy boiled fish is awesome!! Deeply satisfied my Chinese stomach. But it's kinda a hidden menu cuz its only on Chinese menu lol. The owner she is nice, like this place. read more

Good and authentic Chinese food around Santa Monica . Food cooked by real Chinese style, not the American Chinese food way.

Ordered through GrubHub and my order never arrived but of course the money for my dinner was taken out of my account. Do not order take out from this business. I just moved here and could not have a WORSE first impression. read more

This is the WORST Chinese takeout I've ever had in LA! First of all, across the top of the menu in big green letters, it says "Fast Free Delivery". Our order took over an hour and 15 minutes to be delivered. We ordered pan fried dumplings which were nothing more than frozen gyoza (like the ones you can buy at Trader Joe's). The Sizzling Rice Soup has imitation crab meat in it. The sauce in the pan fried noodles was downright inedible, and the spicy chicken wings were questionable at best. The only thing we ordered that was remotely flavorful was the General Tsao's chicken, but it was nothing to write home about. To top it all off, they don't give you steamed rice with anything, which would have been fine if they told us so we knew to order it, but they didn' (unless they just forgot it). All of the food was cold because of the long delivery time, and after all of the waiting and the reheating, it was terrible. Do yourself a favor and skip this place all together. We'll definitely never order from here again. read more

I have eaten at this place twice in one week. Stumbled upon their menu in a stack and ordered delivery last Tuesday night, I believe. The food was the best Chinese food I have had in Los Angeles. My friend agreed as well. So good, we actually set out and dined in on Saturday night. The place is a cute little cramped take out place with no liquor or beer license, so they gave us attitude when we asked if there was a liquor store around. They wouldn't let us bring beer in, which was weird, but it's by campus so maybe they just don't want to have any trouble. Delicious food. Good service. Good prices. And all of this coming from a person who doesn't even really like Chinese food. Really. Call them. There food is awesome. read more

I like this place a lot and I'm surprised to see a lot of the bad reviews. They have delicious chicken lo mein and chicken fried rice. I like the moo goo gai pan too. I've ordered some of the sushi as well and it was totally acceptable, yet a little bit small for the price of the order. The red dragon roll is my favorite. Overall, it's definitely one of the better places I've ordered delivery Chinese from. read more

I had ordered from this place a few months ago and all I want to say is, "HELL NAW!" Never order from this place. The food is so damn disgusting my dog was like, "Hell No! I'm not eating that crap!" read more

I am Chinese and love the home cooking style here. Both atmosphere and food are very homey, authentic.

Sushi rolls are supermarket quality. Not worth the prices they're charging. The Chinese dishes are buffet quality. The kung pao three flavors was 75% vegetables, and there were only 2 shirmp. The orange chicken was not very orange flavored. Portions are good, food is fresh. read more

NASTY! I didn't realize that Vegetable Egg Foo Young came as one big round greasy omelete thing (YUCK!) The Vegetable Fried Rice was also greasy with big pieces of scrambled eggs thrown in for good measure. The 'sauce' had frozen vegetable pieces. Their gimmick is making you pay upfront and don't dare asking any questions as you will be ignored as they will start to talking to each other in Chinese. That should of been my first clue. The food does not taste fresh and they will never ever have to worry about seeing me in there. Also when I asked for a receipt, it was shoved at me. As I was walking out I did notice the lovely big "B" rating. Later last night my body let me know in no uncertain terms it was NOT amused! Eat at your own risk! NASTY! read more

This place is awful! Run away to a better eatery. Got there about 9:45ish...ordered a 2 dishes. They served us one and forgot about the other. I can understand if it was a big order, but they couldn't remember two dishes, even after writing them down? really? That was not it though. Before leaving, we asked for a warm glass of water. Reply: sorry, the kitchen is closed, we can't serve a warm glass of water. I was a little miffed that they couldn't put a cup in a microwave...it's water for pete's sake. Nope...never, ever going back. read more

Great vegetarian dishes! General Tao's chicken, pork fried rice - delicious! Good portion size. Friendly people on the phone! Dependable delivery times. Give 'em a try! read more

Good food and service! Their lunch specials are great and very very affordable. Now I don't have to drive out to Monterey park for onion pancakes! read more

Food took an hour and a half to get to my house, 3 miles away. Food was decent, nothing spectacular. Probably wont order from them again.

Food is ok, but delivery is the worst!!!!! They can never get my order right. They always promise to give discount for next time, due to screw up this time. But next time is always the same. Something is missing or just plain wrong. Well no more "next time" this is the LAST TIME i ORDER FROM HERE! read more

My boyfriend and I have been ordering from Mandarin at least once a week for several years. they are lightening fast, reasonably priced ad the food is always good. You won't be disappointed by the read more

Rolled by literally on our bmx's at lunch today, and my friend loves chinese food so i know we had to stop. We ordered some hot and sour soup (a little thick), lo mein (a little oily), black bean chicken (good), string beans (good), and snow peas and bbq pork (ok), which ran our bill to about 40 bucks, but fed four very hungry men very well. Not high class food, but sure filled in the gap for chinese food on the westside. read more

So I ordered out. I got the Moo Goo Gai Pan (chicken and mushroom) lunch combo. It was cheap $6. However, the quality of the food was low, even by Chinese food standards. The dish was way too salty. The spring rolls overly fried and the salad bland. Overall even for the price, not worth it. There are better ones by far. read more

Big fan of Chinese food here. Unfortunately, after 30 years my favorite local Chinese restaurant closed. Heard about Mandarin from my mail carrier recently so went this week to try it out. It is a small place or a "hole in the wall" which was a surprise. The place was packed with mostly Chinese people. That is actually a sign of a good Chinese place. Also, there was a steady flow of people ordering food to go. While studying the menu I observed different dishes as they came out of the kitchen. That is when I realized that there are two menus here. They have an American Chinese menu and an Authentic Chinese menu with totally different dishes. As soon as a table was available I was seated right away. The staff at Mandarin were quite friendly I thought. I inquired about the Spicy Szechuan Chinese soup I saw at one table and went with that and also ordered an egg roll. Let me tell you, this is real Chinese food. I have been to a real Chinese restaurant in San Francisco before and this brought back that experience. The egg roll was very good and not greasy. The soup was delicious and hot as I expected. The portion was quite large and generous. Service was prompt and they followed up after food was served. While I was eating I spoke with another local who is a regular here. He only had great things to say about this place which is why I'm puzzled about some of the low ratings it has received. I also observed that it was clean and there is free parking out in front. Will definitely be returning here to try out their lunch menu and other dishes. Now that I've experienced Mandarin I'm "fortune" ate! read more