The Mandel JCC has been an amazing community for me! Not only am I able to find programs for all ages of the family, they always provide excellent customer service and treat my family as their own! I'm so appreciative and highly recommend for all aspects (Camp, Preschool, Etc) read more

My daughter attended pre-school here and she was only in class for 8 days before they required her to stay home due to another child having Covid. They would not refund the days she did not attend. We ultimately decided not to send her back anymore and they continued to charge us for 2 more months. We tried contacting their offices and nobody would return our calls or emails. We had to then take it up with the credit card company and lawyers. Very bad business being run here. Do not deal with these people. read more

I was happy with this place until they failed to refund our tuition. The short of it - we withdrew our daughter before school started and never signed a contract with them but it appears they would like to keep part of her tuition. Seems like a sad way to operate a JCC. Update: We were able to get our tuition back but sadly it required that we threaten a law suit. I guess I'm happy with the overall result but disappointed in the mechanism. read more

This review is for the affiliate location in Palm Beach Gardens which does not have a separate Yelp entry. I struggled as to whether to post this review, but I think others should be warned. I visited the Palm Beach Gardens JCC to take a look at the gym space and ask about membership. When I made it clear that I was a single woman without children and interested not just in a gym membership but in a full membership, the reception was not-subtly hostile. The security guard started following me around even though I already had an escort, the membership liaison said "they didn't know but will get back" on basic questions about membership privileges, and, of course, although I left my number, and followed up with another phone call, nobody ever got back to me with answers to my questions or an offer to sign me up for membership. (I hoped maybe I misread the signals or it was just one person but guess not). As is ascribed to Eleanor Roosevelt "No one can make you feel inferior without your consent." I don't feel inferior, quite the opposite, but I'm embarrassed that this organization has "community" in its name. This is not how a member of the community should be treated. read more

My son is having an amazing experience at camp. Thank you for being such a fun, safe, encouraging, positive, Jewish experience and engaging environment for the kids!!!!!! read more

This place was terrible. My twin girls went there in 2015 for summer camp and the employees were a mess. One of my children has autism while my other one is perfectly fine. I put one of my children in the special needs group while I put my other one in the group for elementary school kids since she was in 5th grade at the time. The place was crowded with people when we went there to meet their counselors and one of my children DIDN'T get put in the special needs group like I had hoped. They put her in the same group as my other child was in. Which made me very upset. They managed to fix the problem after a while but it was still annoying that they weren't very organised. Another reason why their camp is bad because of the counselors that work there. My child who I put in the elementary school group had the worst counselors. They were always mean to her. According to her she said that the counselors commented that she had an 'attitude' My child is a good girl and I know that from experience from myself and her other teachers before she went to the JCC. My the counselors there always yelled at her at 24/7 even though she didn't do anything bad. My child was completely miserable when she went to the JCC nothing good came out of the JCC. Another thing that annoyed her greatly was when her group had to go swimming every day. Even when she or anyone in the group didn't want to go swimming they were FORCED to. Plus the kids couldn't do what they wanted to do when they were in the pool. As soon as they got in they had to do laps then they had to play the same game every single time they went to the pool. Meanwhile the younger groups didn't have to do laps or play that the counselors and coach made them do. Another thing that came from my daughter was that the counselors yelled at her for changing too slow. They had to change in the cramped bathroom stalls while being rushed. It's hard to change in cramped bathroom stalls and constantly getting rushed and then getting yelled at later for not changing fast enough really adds salt to the wound. My daughter said herself that one of the counselors yelled at her and asked her why she never changed fast enough like the other kids which almost made her cry. Now with my other daughter being in the special needs group they treated her nicely which I was happy about. They didn't rush her they had plenty of toys to play with and things to do and she was never rushed to change nor yelled at like my other daughter was. Overall only one of my kids had a good time there while my other one was either okay or miserable. Overall I wouldn't recommened going there as of now. read more

Great center lots of classes and activities for all ages. We'll run a d offer both exercise, yoga, silver sneakers as well as many educational and cultural options. read more

Went to view fitness center this morning, as a member of OptumRX. Also wanted to review various membership opportunities there. Was told by an excellent receptionist that I had to return later today or next Monday; both times being not available to me (previous appointments). Asked the receptionist if she could speak to someone who could make an exception. A very rude SR. VP, Anthony Slayen, came out aggressively advising me that he did not appreciate me questioning their rules (I wasn't), and that I was interrupting his meeting (who knew?). If their Sr. VP is representative of their welcoming committee, stay away from this place as a haven for social activities and friendly meetings. I never had a chance to see the place, ask him a single question. What a shame that he represents the Mandel JCC to the public. read more

The JCC has some great sports and extra curriculum activities. However as far as Daycare/preschool this is NOT a facility for working parents. Please keep this is mind!!... read more

Daycare/summercamp - We volunteered information that our son was diagnosed with Autism-ASD. They marked him from day one as a trouble maker and acted like they were doing us a favor. They forced a shadow on us. He had a shadow teacher following him around. On their own doing, they moved the shadow to a full time position in another room without backfilling for the shadow position for our son. They called us and said he was not allowed to stay there without one on one supervision. And instead of them hiring someone to fill the shadow position that they forced on us, they said they couldn't hire anyone else because it's not in their budget. So, they would rather refund our tuition than hire one shadow for 4 hours per day, which amounts to nearly the same cost as the tuition. And to add insult to injury, they offered to put me in contact with someone they would recommend to be the shadow that we could pay for on our own. I was a long time proponent of the JCC, but after this, they lost all of my respect. They don't see that they are discriminating, but in fact they are discriminating against children with disabilities. They caused a problem and are unwilling to fix it, so they are also incompetent. They also broke the news with less than 1 week notice. With 2 weeks left in summer, we have no where else to send him on such short notice. Also, their billing/accounting staff are awful. They double bill, they get confused, they separate membership from daycare from summercamp. It's quite the nightmare trying to explain to them why they owe you money. read more