Not good... they delivered the flowers to the wrong address. 3 separate family members placed…read moreflower orders to the same address, and they delivered all 3 orders to the wrong address. I was pretty upset, seeing as my sister is in the armed forces/ away from home and didn't even get flowers on her bday. When I called to inquire about the misplaced flowers, the lady who answered was condescending and rude. No apology whatsoever or acceptance of fault. She went on to ask ME where the flowers were delivered... I strongly suggest you look for another flower shop.

My friends from California placed an order and sent it to my house. Very grateful that they found…read moremy address even though it was confusing. I missed two phone calls because I didn't have my phone on me and they still took the time to find my place. Great flower arrangement and vase. Thank you.

Maddy's Old Town Flowers helped us to come alongside a co-worker who had lost his mother…read moreunexpectedly. It is easy to tell this isn't just their business, it's their passion! The floral arrangement they made was truly a work of art. They were super easy to work with. They provided an email receipt since our workplace is out of state, delivered the arrangement on time, and provided a picture of the flowers upon delivery. The price was more than fair for the extremely high quality of the arrangement. They have earned our gratitude and our highest recommendation.

The service, selection and value were excellent! My sister loved the flowers and they were so…read morebeautiful and fresh. Dana was wonderful to work with. I had ordered the flower arrangement where one side was a puppy face. So cute! Thanks Dana for such a wonderful experience. I will definitely use your service again when the need arises.

If I could give zero stars I would!!! I spend $1164.00 on three funeral arrangements. I upgraded…read moreto fancy with two arrangements and premium on the casket spray, Which means I paid for extra full arrangements. I got a call an afternoon the day before the funeral and was told that they couldn't find a flower and had to sub out. I said okay because they made it seem like it was one flower they were subbing out, nope it was most of the entire arrangement that was subbed out. I started getting approval photos at 6:22pm Thursday evening, The evening before the funeral service. Mind you the store closes at 6pm. So I got the first arrangement phones and I told them I was unhappy with them, it wasn't what I ordered, not even close. They had emailed me later in the evening a few hrs later they emailed me again and I had told them that I still was unhappy. I didn't get another update until 6am the morning of the funeral, 3hrs before delivery. I had told them that I was still unhappy, it looked just thrown together like giant flower salad. They delivered it anyway without making anymore changes to it. I had email the next day saying how unhappy myself and the rest of my grieving family was with those arrangements. Our loved one deserves better than what was delivered. I was told that the manager was out until Monday. I called Monday and left a msg, I called Tuesday and was told the manager went home early and another manager would call me in the morning. I get a call this morning and the woman on the other line pretty much just tells me how beautiful the arrangement was and I told her we all disagreed it's not what we wanted. And she said that the arrangements were absolutely beautiful and what did I want her to do about it? I got what I wanted. Which then I told her I didn't get anything close to what I wanted and at minimum I want a partial refund. She then tells me there's nothing she can do, she'll have to get the owner involved and it'll be up to them. *****Update Williams flowers & gifts ended up sending a partial refund. I appreciate them trying to make it right.

Everything was great! Fast, professional, friendly, customer service - all was top notch.read more

Hands down the best nursery/ garden store around, great plants and flowers and even better people…read more If you need anything garden or landscaping related do yourself a favor and head down to the Bremerton City Nursery.

I was so pleased with my visit to the Bremerton City Nursery. I am working on a small landscaping…read moreproject and was in need of some shade plants. I got some great information and encouragement from one of the employees ( sorry I didn't get her name) regarding their selection of plants, some of them native to the region. The plants are healthy and green and I think fairly priced for quality. Overall they have done a great job utilizing their small space and have so many wonderful things to share with customers.

Prompt and courteous service. My daughter in law loves the arrangement and is very impressed with…read morehow well the arrangement is staying fresh over time. Good to know there is a quality local florist in Port Orchard. Handy for a father in law living in Florida.

I just have to say what a beautiful arrangement they sent for me. I have used them three times now…read moreand have never been disappointed.

So not happy with my purchase. I sent a detailed message that I can't have lilies in the…read morearrangement. I also paid more and upgraded the arrangement to include more flowers. I was sent a picture of the arrangement and it had lilies in it and they looked old and the arrangement was disappointing. I contacted them immediately and talked to an older gal who wasn't very nice. She said they would take out the lilies, and I asked for a picture of the completed arrangement. I waited...and never got a picture. I then called them back and talked to a nice gal and told them I rather the flowers not be delivered if they looked anything like the first picture. The nice lady said they would have redone a new arrangement if I wasn't happy, but I was never given that option on the first phone call I made, even though I told her the arrangement looked embarrassing. I was told that the arrangement was already out for delivery. Ugh! What my friend received looked pathetic. Not happy at all with this purchase. It's a lot of white flowers with brown tips. This is NOT a pretty arrangement at all. I'm sorry I spent $100 on this transaction. It's a bummer to spend half the day worrying, texting and calling. They did NOT make a second design for me, even though William said so. What a shady business.

So pleased with the end product. Top-notch customer service anybody in kitsap county - you will not…read morebe disappointed.

I got my mom's flowers 3 days after Mother's Day and they were wilted. They were suooosed to be…read moredelivered the day before. Now they say I won't get a refund. Horrible business and people. My bank is refuting it now so they won't win. Stay away people.

I paid 200 dollars for the deluxe set of roses and got a lower quality set then I could have bought…read morefrom safeway for $50. Look at the picture below, does this look deluxe and does this look like what you would expect for $200?