We've used this company before and weren't disappointed, this time instead of Michael, we worked with David. He was awesome, knowledgeable, and very professional. He had to replace a part because the part melted below on a gasket, never seen anything like it. Needless to say, he got it up and going again and I was so grateful, now I can catch up on my laundry. I WOULD RECOMMEND read more

Manny Appliance Repair - Appliances & Repair Near Me

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These people are not worth 2.5 stars. They don't repair anything, they just tell you it will cost more to repair than it is worth without giving you an estimate to repair. The just want the trip charge. There repairman removed coins from our washing machine (which was working). After removing the coins, the washer would not work. He did not test it after he removed the coins before leaving. He returned to tell us that it was now a computer board problem. When I called the office, I explained the problem to the receptionist and ask for the owner to call me. I did this twice and he did not return my calls. Do yourself a favor and call anybody but them! read more

Tristan came out and quoted me $781 to replace the control board on my less than-2-year-old front-loading GE washer. I bought the washer for $775! I was given a quote later that was about roughly half that amount. Sorry. You seemed like a nice guy. read more

On time and knowledgeable ,found the problem quickly and resolved it Plan to use again for other issues read more

I've used Mannys at least twice. Ladies on the phone super kind and helpful. Arthur that worked on my dryer each time also super kind and helpful. unfortunately my dryer was unable to be fixed the second time-my card was already charged for what we thought would fix it. No problem. Arthur let me know i would get a refund and i was aware of the $65 service fee also no problem. The problem though was w Manny. It took 3 months to get my refund and then it was $50 short on top of, of course the service fee. I followed up w him many times. Sometimes he'd reply back and most time he would not. I was told he could not refund my card so he'd get me a check at one point. Then to find out a check was never sent so then he did refund my card on May 2nd from the visit from late January. when I asked about the additional $50 he blamed one of his employees-did not offer to fix it or make it right or refund my $50 but instead was combative. I planned on using them again if needed and had given referrals from the great interaction w others on the team. But I will not be back and will let others know. very disappointed, thought I found a good company to work w but was wrong. read more

Stole $600 from me. Maricopa Court Case Pollock v Manny's Repair - Judgment CC2022172409SC - found in my favor totaling $1,318. If you also need to pursue legal action you can find Manny's Legal name and address by looking up my court case. I had a digital display on my oven that stopped working. Manny's guys came out to the house and told me that the part would be $600 and it needed to be paid for as they ordered it. Then did not hear from them for 3 months, then spent 3 months trying to get the status of when they would come fix it. Usually they would not answer the phone. When they did the reception ladies, Carmen and Esme, would tell me that a "Tech" would call me back, but they never would. Then I asked to simply cancel the transaction. At first they said they would credit my card back, but then month after month the credit did not appear. Then I had to chase them on the refund. Eventually, they refused to refund my money and told me to take it up with my credit card company. My credit card company said that since the dispute was related to a charge older than 6 months they could not open a dispute case. The credit card company suggested that I take it up with Manny's, which clearly was not going to work. I tried several times to contact Many directly with no success. When I had him served him with court papers, I hoped we could just work out the refund. But he still would not talk to me. He also refused to appear in court. I have a summary judgement against him, but it is another hassle to try to collect it. If you have also been significantly financially wronged by Manny then you may choose to pursue legal action against him. Eventually, enough liens against him may encourage him to treat us more morally. read more

I called this morning to get regular service done on my GE washer/dryer. They were able to fit me in today. He showed up during the scheduled time. We had a quick chat and he was off to take a look. Washer needed some filters cleaned and the dryer needed same. 7 years old and I can't complain. He did advise me that a part in the dryer "could start to go bad" and what to look for. He recommended I wait until that time to replace the part. All in all smooth transaction and I appreciate the fast turnaround. Buy reputable products and you will have little worries about items breaking. read more

Manny Appliance Repair - Appliances & Repair Near Me

I have a 3 year old stackable washer/dryer unit. I called Manny's Appliance for a repair. They charged me $453 for the repair but I continue to have the same problem. I scheduled a 2nd appointment but the technician didn't show up and there was no communication from the company to let me know what happened. I called a third time, the technician came and said that the problem was occurring because the machine was being overloaded and he didn't fix anything. The issue is the same as if no repair had taken place. The company voice mail gives an email that you can contact but when I sent a message it bounced back. I have lost confidence in this business' ability to provide quality service. read more

Had a very unacceptable issue with the work that was NOT done by the technician. Manny personally called me after my poor review and corrected the issue promptly. I appreciate a company that takes the customers issues responsibly and corrects the problem. read more

Lousy customer service from Joe. Wouldn't let me talk without him continuing to talk over me. We have a very bad odor in the refrigerator, which is permeating our ice cubes and all food not in sealed containers. He said he diagnosed my refrigerator and found no Freon leak, but he only pulled out the ice maker, smelled the ice and smelled inside the refrigerator. He said he could smell the horrible odor and said it was probably in our water! WHAT?! At no time did he check for leaks, or pull out the refrigerator to check for breaks in the lines. I would never recommend this business. read more

I called Manny Appliance Repair in June of 2020 because my ice maker was not working well. They sent a guy named Joe to my house who did nothing to actually find out what was wrong but recommended replacing the entire ice maker and valve. I agreed. Joe gave me a price of $389.71 and he told me he would order the parts and call me to schedule the installation. He promised to reduce the price by the $55 service fee he charged me to come look at the fridge. But I never heard from him again. I sent him a text in July but he did not respond at all. I finally called Joe in October. He claimed that he had texted me and called me and that it was me that never responded. I have a screen shot to prove he never responded. He claimed he had a screen shot of his texts to me and said he would send them to me to prove this was my fault but never sent it. I didn't want to argue about whose fault it was, I just needed my ice maker fixed. Joe said he would order the parts and complete the job. But I never heard back from him again. A week ago I call Joe on his cell phone. He said he was busy with a customer but would call me later that day. He did not call back. I called Joe again today, November 11, 2020, and he claimed again that he had texted me and called me (he had not). He claimed he had ordered the parts but returned them because I hadn't responded to him. He then told me he would not do business with me. He will not order the parts and complete the repair. So now 5 months have gone by with me trying to get my ice maker fixed, spending $55 for a service fee and nothing to show for it. I had a similar problem last January on a dishwasher repair for our rental house. They claimed they ordered the parts but then lost them. I guess I'm a slow learner. I will never do business with this company. Don't waste your time or money. read more

Manny Appliance Repair - My screen shot if messages with no response. - Appliances & Repair Near Me

I needed a knew garbage disposal and the technician was rude from the beginning. He said my kitchen floor wasn't sparkly clean enough and refused to do work. I was already frustrated because I had just had new pipes put in and was having much of my house re dry walled. But he just said he wouldn't work in these conditions and walked out of my house. Since my house has been under construction it's been hard to keep 100 percent this is where he had to work read more

Manny Appliance Repair - Appliances & Repair Near Me

Called Manny's appliance repair for my oven Charlie and Charles came out same day to fix the problem. Very professional and on time. Haven't had a issue since. Will definitely be using them again if needed. read more

It is with hesitation that I write a less than stellar review about any business. Sadly, we had an unfortunate experience with a tech named "Joe" at Manny Appliance. (We were referred to them by staff at Spencer's in Mesa, when our dishwasher needed repair.) A tech named "Joe' arrived from Manny Appliance. We explained it was not draining properly. He grabbed the dishwasher door with both hands and yanked SO hard, it ripped the door OFF the unit! He said he needed to pull it out to look underneath. (We are not dishwasher installers, but even WE knew the appliance was bolted to the 3/4" wood base just above the dishwasher door latch and just below the countertop). Joe did not loosen that bolt before pulling the door off. This rash action rendered the unit broken beyond repair. Joe charged $175 for the service call. He said it would go towards 'parts and labor' to fix the unit. We showed Joe that the unit now had no power because the wires were torn off along with the door. It was not fixable. The unit was in worse condition than it was before he arrived. Instead of an apology, Joe said that we were not technicians so how would WE know that? (What we DO know is that we won't be having Joe do any further work here). The end result was we had to buy a new dishwasher. When we told Spencer's about this experience, an older man at the counter said that Manny Appliance had a lot of good reviews. To be fair, we have had 2 other techs from Manny Appliance in the distant past that did acceptable work on other situations, but because of the bad experience with their technician, Joe, we cannot recommend Manny Appliance. There are likely other technicians there who do good work. We are trying to put a positive spin on this. read more

Worst interaction I've ever had with a repairman. I would never use this company again read more

My experience is it was a sham! 85.00 dollars for the tech to not even inspect my appliance. Inform me, the pump motor was defective and would cost 3/4 of what a new appliance will cost. I purchased a new pump motor, and you guessed it--the same issue as before. I had held my review in case the pump really was the issue. You are better off trying anyone other than Manny Appliance. After reading similar issues with Manny, I see why they use a broker for calls. read more

Manny Appliance Repair has been my "go to" contact for years. From my refrigerator, to the dishwasher and recently my washing machine, all service has been extremely prompt. The technicians are courteous, even taking the time to explain and show the issues to me. I highly recommend them for quality repairs. read more

Our GE refrigerator went out and were told by GE service they couldn't come out to look at for over a week. We found Manny's number online and were grateful to hear that he would be available within 2 hours. Manny fixed the refrigerator in less than hour. He was very professional, and the price was fantastic plus gave us a 1-year warranty on his work. I was telling my neighbor how happy we were with Manny's service, and she shared with me she too had used him to fix her washer/dryer combo machine. She said he was super responsive and fixed the machine at an incredible price and also reported it has been working great ever since. read more

came to fix a dishwasher and needed a new board orderd it an it shorted out said needed another board paid over 600 and would not tell me how much motre would cost kept waiting and finnally just got new dishwasher, asked for refund siacd needed old part for warranty. since was in old dishwasher I gave them that so now had my old dishwasher and part but refused to give me refund without taking down a bad rating I gave them. my word for that is Blackmail, Then said was a restock fee but never said how much it was. Only used them becauase of referal from store I bought the dishwasher from. Too many good guys out there to use these guys again read more

Sabino replaced a garbage disposal for us because our old one was leaking. When he was was done, he handed us two screws and said they were extras. We're not plumbers so we figured they WERE extras. Today, we had a plumber here to find out why that disposal was leaking. He looked and said the screws weren't holding the disposal in place. We had left the two screws in a baggie with the tool for unclogging. So I asked, "These screws?" It was evident, even to my un-plumber eyes that Sabino just didn't put them in - or as our new plumber said, "They never give you "extra parts" in these disposal units." The unit was rusted out because the screws were NECESSARY to keep the water IN the machine - and thus rusting. DO NOT USE THIS COMPANY. read more

I've had two experiences with Mannys. One good, one not so good. They repaired a refrigerator water leak issue very quickly AZ and efficiently. When I needed my oven element replaced the charge was going to be $300.00. The work consisted of removing 4 screws and disconnecting 2 electrical connections. They gave the OEM part number and I ended up purchasing from Amazon for $34.00 and installed it myself in 15 minutes. It's been 2 weeks and am still waiting for my $150.00 deposit on the part order which I canceled. read more

Service man (Jerald) called and came on time. He was very polite, extremely efficient and repaired my washing machine within 1/2 hour. I am extremely happy with the serviced rendered and certainly will use this company in the future. read more

I guess Covid-19 stay-at-home prompts me to write reviews lol. Facts: In 2019, I scheduled someone to inspect a refrigerator I have that was out of warranty. My refrigerator's fridge side was not cooling and icing was forming in the vent holes. The tech Charlie came in, and without any voltmeter diagnostics and so forth he said that it was a bad evaporator assembly which would cost us $636 to repair with parts. He invoiced $55 for this "service call". I was fine with that since that diagnostic would save me time in repair it in case I do it myself. The fridge was not needed immediately since I had another spare one running as well. Yes, I have two fridges. Fast forward a year later, in 2020, I decide to order the part Charlie wrote down and start fixing it since I have the time now. Based off some online instructions I removed the shelves and replaced the evaporator fan assembly. And of course, this didn't fix the issue. I figured out how to run the diagnostics on it, and figured that the old evaporator assembly was working fine. I dig deeper and learn that I can test a lot of stuff from the back panel of the fridge by testing continuity. I find out that the thermal fuse is broken. https://www.repairclinic.com/PartDetail/Thermal-Fuse/DA47-00301D/2031598 I call and text Charlie about what has happened. He tells me that he would come on Friday and check the part. Two weeks pass by and there's no communication from him. I text him and call him with brief conversations and he tells me that he would bring me a check. Then for the past week, no text backs from him. Just like that he ghosted me. I call the company and leave a brief message about my experience. Manuel, the owner, calls me back and asks for my story. He says his hands are tied, that his techs graduated from school, and he gives me the analogy that if a salesman gives you a price on a car don't expect it to be the same the next week. He says that he cannot issue me a refund. Opinion: What I have written until now has been un-opinionated facts. This is what goes through my head right now. -Charlie been unresponsive on calls or texts is unprofessional; these are the type of people I hate to deal with. -The diagnostic/inspection they charge me for was crap and a waste of money. If I had him fix it, this review could've turned positive, maybe. But this is based on the diagnostic itself. A tech not doing the due diligence of inspecting what exactly what was wrong with appliance gives these zero stars. It's pretty much not doing the job. -I gave them a chance to see how well the customer service was, because I believe that's the second chance they get to make it right. And I give them 2 stars just because Manuel gave me a call back and decided not to ignore me. -The analogy I would have told Manuel what I experienced to counter his wrong analogy was that: You go to a doctor to get yourself diagnosed and he tells you that you have cancer and you have the following procedures with the costs. In what world would this be considered fine? -If I wanted a customer to be back and regain the trust, maybe I would offer to repair it on me, or offer the next diagnostic for free. -I wouldn't use this company ever again, and hopefully anyone that reads this as well. read more

I called them to come out and fix my whirlpool ice maker all the tech did was look my fridge over. He said it might be the water filter. I told him to go ahead and put on a new one. He said he didn't have one, but he said I can go and buy one at Home Depot. Then I said aren't you the repair man. Shouldn't you have one. The coils under the we're dusty, he said that would cost more to clean. Then I realized I had been had by con artist. Basically he came did nothing charged me $65.00 and left. I still have an ice maker that doesn't work? read more

Manny Appliance Repair also runs websites like Chandler LG Repair (https://chandler-lg-repair.business.site/) making it look like they are affiliated with LG. Be aware, this is not an authorized LG factory repair company. They may be able to fix your LG stuff but they may also try to charge you for stuff that LG would cover under warranty or service with authorized technicians. My 3 year old LG fridge had an issue. They came out the next day to check it out and told me that it was the compressor. They acted like it would not be covered under warranty given the age of the fridge and gave me a quote for $1,258 to fix it and took a $350 deposit. I called LG because this is a lot of money. They told me that Manny Appliance Repair is not one of their factory authorized repair companies. They sent me a different tech in an LG van the next day who fixed everything for free. The tech diagnosed the compressor issue with some specialized tools (the guys at Manny's basically eyeballed it and said it was bad). I called Manny Appliance Repair the next day to tell them about my experience. The owner, Manny, called me back in 15 minutes and was polite but didn't have any great answers to my concerns. I also ended up having to dispute the $350 deposit that they took. Overall, the lesson is to call LG directly and not mess with companies claiming a connection to LG that will charge you for work that may be covered under warranty. I don't usually write reviews but thought this would be helpful to others who (like me) might assume that this company is affiliated with LG. read more

called about a blocked dishwasher - on time and said there was no block. Used the dishwasher the day after and nothing - dry as a bone. Phoned them back and told them to switch the water back on - but they said the water was on and that i needed a new control panel (over $600 fitted) so i went to Lowes and paid similar to have my dishwasher carted away and replaced with a new one. A few days before Lowes were due to deliver i went below the sink and fiddled with some switches and lo and behold my dishwasher was (and still is fine). Saved myself 600 bucks whether a new control panel or a new dishwasher - thank god i checked again. read more

We need a part from LG. LG has it. Manny claims to not deal with LG directly and says if we get the part there, they will warranty nothing, not even their work. They said their "supplier" says it's backordered and they couldn't tell us of it would be 3 months or a year. I asked for a call back after their 2 minute, $69.99 service call... To explain this Asian since it made no sense that LG has plenty of the parts (for a fraction of what Many was going to charge me)... they never got a call back to me. read more

Very unprofessional! $65 repair call. Tried charging $225 to replace a $19 dishwasher gasket seal that took less 3 minutes to replace. Then tried bartering when he was told no! read more

This company misdiagnosed my problem then changed $1000.00 for a part I didn't need, then gave me a quote that was over $1800.00 more than any other estimate. Customer beware. read more

My husband called them to check out our microwave that was acting funny. We needed four switches to repair. They told us he $85.00 for the house call to check it would go toward the repair of $220.00 if it was within 30 days of his first visit. We call them to repair the microwave within the 30 days. The repair man showed up without any parts to repair our microwave! Now we have to wait for them to "get" the parts! Makes no sense to me. Sounds like a scam of some sort. read more

We called this company for a washer machine leak. They charge a $65 fee for checking out the appliance, which we do not dispute. The fee goes to the repair, if one is needed. The technician that showed up attributed our leak solely to a plumbing issue off the wall. It turns out the leak we called about was actually the hose that connects to the machine. He could have fixed it and it be covered by the $65. Im out of the $65 and I had to pay a plumber to also address something the technician could have done. I called the company to request a refund but the woman on the phone said they don't do that and didn't offer to send the technician again to fix what he missed. Shady and lazy work plus bad customer service. Not calling them again. read more

Lousy customer service hangs up on you doesn't return your call sells you parts that don't work don't recommend their business

I speak only from my own experience. The tech showed up, pulled the machine apart. Showed me the wheel that was warped. Replaced the part. Everything is working fine. Thank you for the repair. read more

This company sucks. Very dishonest. My stupid home warranty referred me to this company to fox my washer. My washer does not spin because my little brother over loaded our washer which caused it not to spin anymore. My washer is only 2 years old. So its not that old. Manny's appliance repair came to fix my washer a month ago on February 7th. He said the wire to run capacitor was loose so he supposedly fixed that. He ran the washer to see if it spins a few times and he did... I gave him the service fee already which was $45. That's with my home warranty. I already did my laundry so I used the washer 2 weeks later. Turns out the washer was not spinning again. I called Manny's and they came by to visit again. He said it was loose again so I made sure to tighten it this time. I was like okay. I wasn't charged because it was within the month they serviced it so I can't be charged. Well today is March 10th lucky me. It is passed a month and my washer no longer spins again. On top of that if I call them I'd have to pay another service fee. But why shpuld I trust them to fix it again? They already came by twice. . The thing that pisses me off about this company is they can't get their job done correctly. It's also hard to get a hold of them. You can't leave a voicemail because it isn't set up. Its like wtf. How can you run a company with a crappy service and don't know wth they're doing. This isn't a repair company its more like they don't care about their customers. They obviously can't repair something simple. Its not like they had to replace any parts. Ugh so frustrating. Don't trust this place. read more

Manny's was chosen by my home warranty company, and Michael called ahead of his arrival at the time promised. He was very friendly and professional, and very helpful to coordinate the work through the warranty company. He also answered other questions for me. A very good experience for me, and I would contact this company again on my own if needed. Thank you! read more

FRAUD! DO NOT USE THIS BUSINESS UNDER ANY CIRCUMSTANCE! I needed my washer fixed, I already knew what was wrong with it but understood that I had to have a technician come out and diagnose it. He came out, agreed what was wrong with my washer, told me he would order the part, told me it should take about 10 days to receive it, this was on 12/7/2020. I haven't heard a word from them since, I have called several times, texted both the phone numbers that I have for them. I originally got a text back telling me they were still waiting on the part. Then they just stopped responding. Can't get a hold of them, like they don't exist anymore. They're getting their $60 technician fee and then completely dipping. I have reported fraud to my bank, the Better Business Bureau and also the Arizona Business Association. I will be receiving my fee back, and hopefully these above mentioned companies will look further in to this company and shut them down. If there is a problem with ordering the part, I understand, but they could have communicated with me so I wasn't wondering what was going on. Completely unprofessional and I believe they are looking to take advantage of people. read more

I paid these people a $110 to tell me my stove needed an igniter module for $456. After digging deeper I found out the igniter was $130 and I did not need that to fix the problem. When I called to get my money back I was refused. Next step BBB ... Google ... Small Claims and the AZ AG's office. These crooks need to be put out of business. And they never do follow up calls or return calls!!!! DO NOT USE MANNY'S!!!! read more

My Kenmore Elite Dishwasher suddenly had no power. I went to YouTube looking for help and wasted $300 installing parts I didn't need. Manny Diagnosed the problem in less than 15 minutes. Service call and labor for the fix was very fair and reasonable. Manny response time for this repair was surprisingly fast. Will definitely use him again. Most highly recommend Manny for Appliance repair! read more

Michael was our technician and he was so helpful. We had never had to request service through a home warranty and he helped us with the process. He was punctual and identified the issue with our refrigerator and our dryer right away. He ordered the parts and told us he would be back in two days, which he was able to schedule after I got home from work. He was very clean and respectful while he was in our home. I would definitely recommend this company for appliance repair. read more

I called them for my LG washer leak . We never know what to expect, right? So I guess I was lucky!... Artur went out of his way to fix the problem on the weekend afternoon. He is highly reliable, incredibly knowledgeable, very flexible and very easy to work with. I would hire him without question and would recommended him to others. Thank you again Artur! read more