Brought my mom's Subaru here after our usual mechanic (and the backup mechanic) were booked up for…read moreweeks on end. These guys told me exactly what was wrong with my car, and it wasn't pretty: something with the EVAP system/gas tank, and it would require taking off the rear subframe to get at it. Instead of pushing me to do the repair, they advised me to leave it alone and just drive it into the ground. I appreciated the honesty and straightforwardness, will definitely be back!

They were quick to get my car in, diagnosed and fixed. They found the main problem sending 5…read moredifferent codes to my engine light. Care is running much better! They are quick, professional, nice, and very affordable. Whatever questions I had, he answered and explained. Safe to say I will be returning to them for car care needs. If anyone needs their vehicle repaired, I HIGHLY RECOMMEND these guys. Roy thank you!

Great prices, great service and they always have everything I need. (Even things as random as…read morehorseradish and cocktail sauce) They also have vp race fuel, fresh produce, blumpies, dunking donuts, a package store and animal feed.

I had my truck towed by them, and they damaged my truck and denied all fault, I would not recommend…read morethis company to anybody who cares about their belongings.

Jonathan has helped me on more than one occasion and its always been a fantastic experience. The…read morework is high quality and the pricing is fair, but the customer service really sets this shop apart from others. I appreciate his flexibility, expertise, and general helpfulness.

Great experience all 3 times I've been there! 3 different cars - very friendly & good people!!! I…read morewill only be going to Tony's ...

My experience from 2011 was not a one-off: I've been back with multiple vehicles and each time,…read morethey had an opportunity to perform extra unnecessary work (or claim nonexistent problems) and they did not. I no longer live in the area but it's worth the trip; too bad I can't find anyone local I can trust like Tony's.

I feel extremely fortunate that a business with such a great customer service culture exists in our…read morecommunity. They were friendly, courteous, prompt and kind. This is old school great business and I will be their most loyal customer. Thank you!!! Highly, highly recommend Certified Auto, if you are looking to have a car serviced!

Overloaded. New…read moreservice appt person has problems remembering things that were just told (what was your name again? which car? what was it again that you wanted?) Multiple mistakes in a row. Had the car in and the transmission line wasn't put back properly, had to get a master mechanic over in my driveway to put it back so the car was usable. Then had it towed to them and they did repair it for parts cost only, but for a family vehicle and tow it was strike one. Next it was the second time the brake pad sensor failed after coming out of their shop after they did rotors/pads. No memory of it happening before (i finally remembered after reviewing old invoices) Asked them to contact a local shop so i didn't have to have it towed over to them again and they got too busy to do it. Called again the next day and they did call the local shop but forgot if it was the front or rear sensor. I had already ordered both from napa so i told them to just credit my account for the next work we did together when we weren't on vacation and they said to just work with the new mechanic since i didn't want to work with them, i just laughed and hung up. Oh and the new text messaging system they put in isn't monitored and half the staff doesn't have access to it or it doesn't work properly so don't get excited thinking it will make it any easier to keep track of things...

This guy is bad news. Expensive, incompetent repairs to the point of being dangerous. Bad,…read morenon-caring attitude.

We came on very short notice because our fuel cover would not open so we couldn't refuel our car…read more They were very accommodating and had no issue with us swinging by to get it looked at. Turns out an essential cable was broken and they got it ordered same day and showed us the temp solution until the part comes in. They helped us get back on the road faster than we could've hoped. Great service.

I've been getting my service there for 6 years now on my 2010 gecko green beetle. Nothing but…read morepositive things to say. Had a door panel switch fixed, bought 2 sets of tires from them, and had them do my belts and water pump over the years. Every time the service quotes were up front and very fair. Andy, the owner and his wife make the place feel more like a family service shop and always have made me feel like I can trust them. On the water pump job, a day later I had a leak on one of my hoses due to dry rot (not their fault at all). Brought it right back, Andy took one look at it and said he was sorry and hates to see cars come back to the shop for a second round. They fit me right in that day to fix the hose and make it right on the spot. Only charged for the hose and no labor. If that's not good customer service I don't know what is. Just bought a certified 2014 golf TDI to add to the stable. Asked on if they do full service on TDI's, and they do. This type of service from a independent shop is hard to find given the complexity of VW direct injection diesels to work on. Most shops will turn you away, but not this one. Instead of going to the local clown shop (aka Vernon stealership I bought the car from), I will have them do work on this car in the future. If you have a VW or Audi product this shop is worth checking out.

I take my car here even though it's not a vw. No sleazy mechanics, just honest and kind people. So…read morerefreshing!

I agree. Bob is very professional and compassionate. He works until he gets something done, and he…read moreis incredibly reasonable, price-wise. As an impoverished graduate student, I really appreciate this.

These guys are as good as it gets, period. I just wrote a review about Jones Automotive in East…read moreHartford, which was a convenient place when I worked out that way. One day I lost my job, and a few months later the thermostat and brakes went on my little '03 Hyundai Accent. It could cost a bundle on that model (especially with rusted bolts on the thermostat housing, like almost welded). My friends said to try Midway, and they were unbelievable, coming in so cheap and good, I bought a Dunkin Donuts gift card for the mechanics. They will treat you right!

This shop takes care of their customers. I've used them multiple times. They do a great job. They…read moreare fair. They do not charge for anything that's not needed. My daughter was on the side of the road in a snowbank just a day ago and they actually got there quickly, got her out, and directed traffic so that she could get safely out of the way. You don't find service like that every day.

Parents of STUDENTS AND STUDENTS pay attention. We should…read morehave looked into the reviews on here before trusting this company to actually fix what was broken. College students/parents of college students/anyone who drives a freaking vehicle GO SOMEWHERE ELSE. Issue- car broke down, had to be towed. Fix? New serpentine belt and AC compressor, Problem? The AC doesn't work. This was found this out the first time when the weather was warm enough to need AC on Mother's Day, graduation day, when I was in town to move my student home, and the AC was used for the first time. Today, she went to get the rest of her things, and I called them to get her in so they could tell me why the AC wasn't working. Took 3 hours to tell us their AC machine that charged the ACs was broken, and they were waiting for parts. Could they NOT have told me this when I called? Waste 3 hours for NO fix? Yes, I had some words to say, and the women did as well. Blame totally on us and not them. I asked when it would be fixed so they could properly fix the vehicle we spent twice as much to fix-- or rather not get fixed-- anywhere else but there. It is a 12-hour round-trip drive, which she so rudely reminded me it wasn't the shop's fault... NO SH!T. When I asked for money back to have it fixed properly, a step was missed, because clearly it wasn't charged to begin with... she said no. I asked when the machine would be fixed so they could do the work, and she had no idea; they're 'sourcing' the part. What they should have done. TOLD US & NOT CHARGED FOR WORK THEY DID NOT COMPLETE.