I got my tire change done here and also I will need alignment in couple of days here.. This was a…read moreyear ago..

Open on Saturdays 9am-3pm. It was $60 for a regular oil change. Simon (Asian skinny guy with the…read moredyed brown hair) from the defunct 19th Avenue Quality Tune-Up is here. I didn't see any of his old crew also making the move as I used to be a regular at his old shop. He told me most went to other shops or have retired. It was nice to see Simon at least. It took an hour to do the oil change. He called me mid job that my engine and cabin air filters needed replacing. $90 (2 filters $55 and labor $35.) I said yes as I was too lazy to do it myself. It would have have taken too much effort to buy the filters myself and install it. ($22 for the engine and $10 for the cabin filter Amazon prices.) There was a slight mishap as they charged me for a synthetic oil change whereas I only got a regular oil change. The billing mechanic (not Simon) messed up. I caught it on the receipt and they had to refund me $26. Otherwise good job everyone at Sunset 76 Auto Repair. Be sure to check your receipt.

This is the most honest auto shop I have ever been to. I took my car in to have my AC fixed and my…read morepassenger side window repaired. Isaiah and the team were super transparent throughout the whole process. Everything is documented in their website/app with videos and technician notes from the full diagnostic, and they constantly provided updates via text message every step of the way. There were no attempts to upsell whatsoever. During the diagnostic, it was noted that my serpentine belt should be replaced, so I went ahead and had that done as well. As for the passenger window, I had originally taken it to another shop over five years ago, where they charged me roughly $1,000 to fix it. I ultimately declined the repair at that time, but recently decided to finally address it. Little did I know, the previous mechanic had done a poor job, leaving behind a mess for someone else to deal with. The team here spent days carefully inspecting and diagnosing the issue, and I honestly felt bad for how much time they dedicated to it. In the end, they were able to successfully repair the passenger window motor. The very next day, my driver's side window stopped working. Isaiah and the team immediately told me to bring it back in. They ordered the necessary parts and replaced the master switch, completely free of charge. I was honestly shocked. That kind of integrity is rare, and it means everything as a customer. Thank you so much to Isaiah and the entire team for such honorable and outstanding customer service!

Finally, a shop that lives in the 21st century! This is my neighborhood auto shop where I do my…read moreyearly maintenance. Every time I come here, the experience is seamless from start to finish. It starts from making an appointment with their virtual assistant. It made scheduling and communication incredibly efficient--no playing phone tag or waiting on hold just to get an update. What I appreciated most, however, was their honesty. We've all been to those mechanics who try to upsell you on a "fluid flush" or "belt replacement" the second you walk in the door. Sunset is the exact opposite. They performed the inspection, gave me the facts, and didn't push any unnecessary services. It's rare to find a shop that prioritizes integrity over a quick upsell. Pros: * Tech-Forward: The virtual assistant makes booking and updates a breeze. * No Pressure: Truly felt like they had my best interest (and budget) in mind. * Efficiency: They value your time and get you back on the road fast. If you're tired of the typical high-pressure mechanic experience, give Sunset Auto Care a shot.

Good honest work, will admit to wrong doing if that is ever the case…read more Everything done in a day and my truck is able to get me back to work the same day. Amazing stuff. Able to trust their work ethics and happy to see her moving promptly again. Will come back for more services like brakes and rotors smog. Thank you JT & Anthony

The best on every meaningful criterion; Knowledge skill integrity thoughtfulness problem…read moresolving.....

Took my Infiniti Q50 in to have the A/C system inspected. Turns out I needed a new A/C compressor…read moresince she's already 10 years old now. Rebecca, the wonderful service advisor, took care of me right away. She was professional, prompt, and straightforward with all the immediate repairs my Q50 needed. Rebecca and the Stress-Free Auto Care staff executed the repairs in a timely manner, ran a thorough inspection of my car, and gave me complete report, including pictures of the repair work that was completed. I feel very comfortable and confident in taking my car to this shop for my automotive repair needs. Thank you, Rebecca and team!

After I posted my original review, the business owner reached out directly and made a real effort…read moreto make things right. They had me bring the car back for a more thorough inspection, sent over the brake photos and documentation I had requested, and replaced the front brake pads and rotors at no charge. They also provided a few additional goodwill services during the follow-up visit. The initial experience was frustrating and took more back-and-forth than it should have, so I can't call the overall experience perfect. But I do want to give credit where it's due: the owner and team took my concerns seriously, followed through, and handled the follow-up professionally. Updating this to 4 stars to reflect how they ultimately resolved the situation.

I've had my cars estimated at Don's a couple of times prior to my most recent visit in June. I live…read morein the Outer Richmond, Don's is the closest AAA-affiliated autobody shop to me. Let's just say....my experience was significantly better than prior visits. Peter (new manager of the Clement campus) is fantastic. I drove my car in for an appointment 10:30 AM, and he was ready to see me. He inspected my car thoroughly, took detailed photos, did a walk around, and printed out my estimate. He was friendly and patient, answered all of my questions, and provided me various options and next steps without making me feel pressured to move forward with repairs.

Walking the dog on a quiet sunday morning, my wife noticed our RAV 4 pulled into the street and…read morethought "Tracy is taking initiative and moving the car into the driveway to pack it for a trip to Portland." But as she approached, she noticed the car wasn't moving and there was nobody in the driver's seat. The bumper was on the ground, the back gate smashed into the spare tire well. Hit and run. I girded myself as I pulled into Don's Auto Body on Clement, preparing for inevitable delays, hidden expenses and mishaps that I had read about from other shops. Not so with Don's Marilou quickly surveyed the damage, offered me a ride home and from that point on, the process was seamless. The car: Beautiful.

10/5 Highly Recommended Ms.Ping and team is highly knowledgeable with hard to beat prices!! Do your…read moreself the favor and call or stop by!! Btw I've had my engine replaced by them as well as a catalytic converter!!

Fastest fix. My usual spot I go to wasn't accepting phone calls. I read they went under new…read moremanagement. So I needed to find a new spot to get my vehicle repaired. I needed a car part replaced and car was taken here. Car was taken probably in probably no earlier than 2pm and car was finished just before 5pm. They had actually ordered the part even before the car got brought in. Hopefully I don't have anymore car trouble, but perhaps this is my new go-to spot.

Came here for a smog check and had such a great experience! He accepts cash or Zelle. He said he…read moremay get Venmo set up soon too so call in to check in on that just in case. The price was reasonable for SF & he will inform you whether you pass & what next steps are from DMV. Very kind & cordial, I'd definitely come back here for my next smog test. It was very efficient too, you can get gas if you're in need of a refill after :)

Made an appt for a SMOG ($80)--arrived on time, done in 10", and on my way. Efficiency and central…read morelocation are hard to beat! Just schedule ahead of time first; it's pretty painless.

5 STAR RATING ! Perfect Flawless Repair Job…read moreSame Day Repair Lourdes was Awesome ! Dont waste your time looking for a better place you want Sunset Auto Reconstruction !

They didn't attach about a quarter of the fasteners for the part they replaced and one piece seemed…read moreto be glued or melted and was peeling off days after i picked up the car which i had assumed was repaired properly. Was annoying to have to take it back and no explanation was given. In the end car is repaired, 3 stars.

Great experience! The staff was extremely helpful, honest, and straightforward about the pricing. I…read morereally appreciated that there were no surprises or unnecessary upselling. They were professional, friendly, and made the whole process easy. I would definitely recommend this auto shop!

Finding a trustworthy mechanic while traveling can be stressful, but Stress-Free Auto Care truly…read morelived up to its name. While celebrating the Fourth of July weekend in San Francisco, I hit a severe pothole that caused a major coolant leak. Since it was a Sunday, most repair shops were closed. Fortunately, Stress-Free Auto Care was open and able to get me in. To make matters more complicated, my tow company kept changing the ETA, forcing me to reschedule my appointment several times. The team was incredibly understanding, flexible, and accommodating throughout the process. What impressed me most was their communication and transparency. They performed a comprehensive digital vehicle inspection and sent detailed photos and short videos explaining exactly what they found. Instead of simply handing me a repair estimate, they showed me the condition of each component, explained why certain repairs were recommended, and prioritized what needed immediate attention versus what could wait. As a customer, that level of honesty builds confidence. The pricing was fair, there was never any pressure to approve additional work, and every interaction with the staff was professional and consistent. You can tell the entire team shares the same customer-first mindset. If you're looking for a modern auto repair shop that combines excellent customer service with technology to keep customers informed, I highly recommend Stress-Free Auto Care on McAllister. Whether you're a San Francisco local or just passing through like I was, they're a shop you can trust. I'll definitely return for future maintenance.

Great mechanic team in Sunset neighborhood. I came in for brake inspection and fluid flush, spark…read moreplug replacement, coolant flush and hose replacement for my VW Jetta. FYI-this spot does not do transmission work, but does a whole host of other car services. Making the appointment and drop off was super easy. Service was completed within the day and prices are reasonable. Tip for future visitors-avoid arriving before the 8 am opening time as the team needs the space on the lot to properly open up shop. Glad to have found Emerald and I intend to come back!

I caution if you're a woman and choose to get your brakes replaced here. Or anyone who has limited…read moreknowledge about cars. I was looking to support a neighborhood brake shop and move on from Toyota. I made an appointment for a brake pad change with a timeline where it had to be finished because I had another appointment that after. The timeline was okayed by the owner. Brought the truck in and instead, the owner ended up ordering new rotors without calling me. I called to check on the status because it was close to my needing to leave for my next appointment, and only then did he tell me he ordered new rotors and was waiting for their arrival. Said the rotors I had were rusted and needed replacing. I was taken aback because they had just been replaced at Toyota service at my last brake change and Toyota's only replaced the rotors after several brake pad changes. I questioned the owner at Emerald and he said the rust affects the braking and was adamant I needed new rotors. I should have said no right there but I wasn't sure. I picked up my truck well over an hour later than originally scheduled. I also had to rescheduled my other appointment. When getting my truck, I asked to see the rotor and he brought them out. I took photos of them. In the attached photos, the owner is holding them. You can see they are smooth and do not need replacing. The owner only replaced the rotors to make more money. That weekend I left a message for him to call me back. Never heard back so the next week I dropped in and spoke to him in person. I asked to see the rotors again, but he said they had been picked up by the recyclers. That angered me and I told him I knew the rotors were fine after speaking to other mechanics online and in person, showing them the photos of the "rusted rotors". That the rust on the other areas were normal and didn't the brake pads or the braking. That he could have gotten a customer for life instead he chose to be scammy and take advantage of a customer? He didn't say anything but looked ashamed then walked away. I was still angry and two employees came out. I told them about the rotor and they led me where I last saw my rotors on Friday. They were still there and had not been picked up by the recyclers like the owner said. Just more lies. This is not some kindly older mechanic. I had also called the week prior before making my appt and the quote given by an employee was less than what I was charged by the owner. This is not including the rotors. There were also extra additional fees added. While maybe the employee mechanic didn't know the exact charges, the rest of my negative experience with the owner makes me wonder. You've been warned. I'm going back to Toyota Service and Repairs. They may be more expensive, but at least my guy at Toyota works with me and is honest.