It was packed which was a good sign. Service was good and the ice cream was delicious as with all MSC's.

Great flavor selection and mix-ins My issue is the lack of employee hygiene and how dirty this place is becoming overtime. read more

Great friendly service, really good ice cream, lots of options, nice new interior. Love that you can get pints or cakes to go.

This place feels like home. Made the mistake of visiting the Trinity commons location first, but I've snapped back; should've known better. Always clean, always well stocked with fresh ingredients, always attentive with exceptional service. I would say I'll be back, but I'm back just about once a week. Thank you for all you do! read more

Marble Slab Creamery - Strawberry buttered pecan shortcake - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

It was my first time at Marble Slab Creamery, and I am ready to come back. The only thing we tried was the shakes, but they were absolutely delicious! We ordered a Coffee Shake and a Strawberry Shake. The Coffee Shake was by far the best shake out of the two -- actually, it was the best shake I have ever tried anywhere. It was strong in flavor, and the texture was smooth. If you enjoy Starbucks frappucino, you should definitely try out Marble Slab Creamery's Coffee Shake! The Strawberry Shake was delicious, but it can be a bit overwhelming. If you're a strawberry addict, I would recommend their Strawberry Shake -- there are real strawberries in it! It was my first time, but it won't be my last. I absolutely love their shake(s), and I can't wait to go back to try out their ice cream. read more

Marble Slab Creamery - Strawberry and Coffee Shake - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

The is super clean and the ice cream was really good. Service was excellent. highly recommend.

My husband and I had a great experience with John as our server. He was so gregarious, polite, and really helpful with our questions. He gave ideas of mix combinations that he knew people liked. The ice cream was great as well. Really creamy. The waffle cone was fresh and crisp. This is a definite "do again!" read more

Why have store hours if you're going to deny people service when they come into the shop before you're closed... we had 15minutes before you closed and it was literally one ice cream. Disappointed we drove all way over to be told no. read more

If I could give one star I would. I had ordered an ice cream cake online and upon arrival was told the online orders go to the other store on Hulen. Proceeded to the other location and was told by the manager they do not receive them. Headed back to original marble slab I was lied to and decided to take whatever cake they had that was the same size. Absolutely ridiculous. Lack of communication is crazy at this store. Hoped the young man working doesn't make that mistake again and lie to other customers about preorder online ice cream cakes. read more

I'm so sorry, but Yelp says your open again. We were so excited to come this evening. Next time maybe, better call for sure. C.g. read more

Marble Slab Creamery - Beautiful store front complete with old time bench to enjoy. - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

We went in yesterday around 8:15pm and wow truly two of the best guys I have ever seen work in a long time in Burleson. Y'all hit the jackpot with those two. Line out the door the whole entire time and not once did they seem defeated or change their attitude. They both knuckled down and worked as hard as the could to make sure everyone got what they needed and gave good service. And now days that's almost impossible to find. Amazing kids truly outstanding work ethic and Titus's. Do whatever you guys can as a company to keep them and take care of them! We will always choose this place over any other ice cream shop just because of them! Boys keep up the amazing work ethic and behavior it's only going to take you amazing places in life!! read more

My boyfriend and I visited this location on July 30th at around 6:30pm. There was a young man and young woman working. There were a lot of people, so there was a wait, but my boyfriend and I didn't mind and it's not their fault there were a lot of people. However, we are in the middle of a pandemic and there were well over 25 people in this tiny establishment. Why aren't there X's on the floor? I haven't gone to a single business that had so many people in such a small space. Why not have X's on the floor and then X's on the outside of the shop to make a line? People were basically a foot away from each other. Why not have a "take a number" system and just call people by their number? Or using the texting system where people can input their phone number and they'll get a text when they're next in line? What's the excuse? Now, let's just hypothetically excuse the fact that the building is small, so since it's hard to stand six feet apart, they just don't enforce it at all. And they may not enforce it so that customers don't take out their inconvenience on the employees (which is terrible on the customers part). The one thing that can and is supposed to be enforced by law is the mandate to wear a mask when inside a business. If the business can't help to not stand six feet apart, you should be enforcing your employees to be wearing their masks. The young man was wearing his mask pretty much on his chin. You could clearly see his mouth and his nose and upon further inspection, he was also wearing his mask inside out and upside down. I can understand that it can get hot under the mask and it can make it difficult for people to understand what you're saying under the mask, but there is absolutely no excuse to not be wearing a mask right now. There are people who work in extreme conditions and have underlying health conditions that are STILL wearing their masks appropriately. There is no excuse to not be wearing a mask, ESPECIALLY when you are working with people's FOOD. The young woman was wearing her mask appropriately. However both of them were not wearing gloves either. I question if the people in this business have their Food Handling Licenses, because when handling food, you should always be wearing gloves. We are in the middle of a pandemic and Texas is a hotspot for COVID-19, with numbers growing daily. In the nation there have been over 130,000 deaths. I would hope that the business and their employees would take this seriously. I will no longer be going to this location and if you care about your loved ones during this pandemic, I highly suggest you don't come to this location either. read more

I've been to this location a handful of times. Ice cream is delicious & the best around! Customer service, on the other hand, is terrible. Last night i came in 8:45pm. No line. I ordered a milkshake and was told the milkshake machine was off. I was baffled as it only takes about 5 minutes to make and confused as to why the sign says open but he was not going to serve me. I was aware it was 15 minutes until closing, but i had a late night craving. Turned around and stormed out. I took my $6 and went and bought a bucket of Blue Bell ice cream. If yall are going to act like mcdonalds then you need to charge like mcdonalds! Another time i came in and there was about 3 families a head of me. It took about 30 minutes to get my milkshake. It was delicious and worth the wait. But why was there only one girl helping all of us on a sunday evening, the busiest of the week im sure. There was 2 other employees but they were both in the back. They just left her to help all these people by herself! Obviously the customer service needs a lot of work if Marble Slab wants to keep loyal customers. read more

Delicious ice cream!! Super creamy! And as many sides as you want to put on your ice cream to mix. I give it a 4 star review due to the price. For 3 medium ice creams you will be spending $16 dlls when at another ice cream place for 6 dlls you get 3 ice creams for the same size or bigger. However, if you are in for a bit expensive delicious treat this is the place to go! read more

The Marble Slab Creamery is absolutely the best. I was sad when they closed their location downtown, but the extra drive to this place is worth it everytime. Whenever I get a sweet craving I come here. I've tried about all the different flavors and combinations you can think of. The blue cotton candy is a new one for me but it wasn't bad. My go to flavors are normally sweet cream, cheesecake, amaretto, and red velvet. You have to mix it with other candy and chocolate, it adds a good crunch to it. If you pass by here I promise you'll be back. Staff are very down to earth. It has cute little benches on the inside if u want to just sit and enjoy. A bit smaller than other creameries, but wonderful nonetheless. read more

Marble Slab Creamery - Cheesecake & red velvet cake with snickers and strawberries in a butterfinger dipped waffle cone. What what! :) - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

Craving ice cream so we came to have an after dinner treat. The employees were nice and quick for the long line. I guess everyone was thinking the same thing on a nice cool tasty treat. I got coffee ice cream with pecans, chocolate chips, Carmel, and marshmallow topping in a waffle cone. read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

This is probably the worst location! One time walked in right before closing and they had people inside and they told us they were closed. Then today walked in to see the cake display was broke. I asked if they had any in the back. They told me no. Surely they have freezers in back. Anyways, I left. I don't know how they stay open. read more

Cute little spot with delicious Ice-cream! My go to with my husband when we are craving a sweet treat. I have been twice and both times have not been disappointed. They have many flavors and a lot of mixtures and flavored waffle cups and cones. read more

So I like mare slab and 99% of my marble lab experiences. This was not one of the best. I've been here before and it was better but today we walked in. We were completely ignored for several minutes. The guy in front of us was finishing his transaction and as payment offers up a condom instead of payment as a joke. Turns out he is an employee who came in while he was off. They continued to talk with him, joke, etc and ignore us for quite a bit after (we were the only other customers). Eventually one person talks to us and starts to help, but even the other person realized he was distracting their work. While I was ordering that started saving their waffle bowls in trash bags. While I'm sure they were clean, this is pretty off putting to see as a customer. I was going to order one but in seeing that changedcmy mind. The one and only employee who helped us or even really acknowledged us did a good job with the ice cream. The ice cream tasted pretty good. Customer service was definitely lacking and not friendly. read more

I was highly disconcerted when I walked in and none of the employees were wearing masks. It's almost as if they forgot that there is a pandemic, and that cases in our area are spiking. Otherwise, excellent ice cream, and all were friendly. Thank you for the treat, but please consider upping your safety standards. read more

Pretty poor service, there were 2 people working one of them said hello as I walked in and the other was on her phone having a nice conversation with one of her friends. She didn't acknowledge me and the other worker didn't even try to assist me she just stayed in the back. Luckily their ice cream is the best read more

Line was long but I understood why once I got my food. Staff worked well together and provided great customer service.

Not the fastest but the ice cream is worth the wait. We went two nights in arrow since I had kiddos in town visiting. All the creations were phenomenal. The snickers one is great with chocolate ice cream and no cake on bottom!!! They give stamp cards and a military discount!! read more

This is probably not the best looking place I've ever see but I MUST say the service at this is so A+ that I fully recommend it. You got to try it and experience for yourself. I being living around this location and always ignore it. Not anymore. Definitely they will see more often! read more

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My daughter loves the blueberry ice cream. The waffles for their waffle bowls was fresh and just the right crunchy. I'll definitely be going back! read more

I'm pretty generous when it comes to star-giving, however, my 5 star ratings are reserved for true greatness. Marble Slab has played a major role in my ice cream life which definitely explains why I'm not a size 4. If someone gave me the gift of super-power-metabolism at the price of celibacy, I'd take it with no second thoughts, most especially with Marble slab in my direct vicinity. So trust me when I say that M.S. gets 5 stars. In the 28 years I've been visiting this particular location, I have not once noticed any change in quality... Actually, I haven't noticed any change in the decor either, or the little Asian lady that seems to come in only to make those delicious waffle cones of hers. The ice cream is both affordable and amazingly delicious. It took a few years to figure out my favorite combination, but cheesecake and butterfinger in the butterfinger waffle cone would be the nail in the coffin for my sex-drive if the super-strength-metabolism offer became a reality. If you're looking to ignore calories for the evening, do yourself a favor and put on some stretchy pants, drive here and eat ice cream like it's 1999. read more

First impression would be that their offerings are yummy, but the price point is high like a franchise of a similar name. I did get a fully filled stamp card for a free item next visit, I fully intend on using it. Only gave 3 stars because of price and because it was a little confusing in there as a first timer. read more

This was a terrible experience. We waited for 20 minutes with only 1 couple ahead of us. The two workers there completely hated their job and made it miserable for everyone. We ordered and the worker started to make our order then walked off and started cleaning dishes like he forgot what he was doing. Extremely disappointed in this visit. read more

I took the family out for ice cream on Friday night; me and the 20 other people ahead us decided this was a good idea, too! Can't blame folks for enjoying the first sunny, warm day in weeks! Anyway, the line progressed rapidly and the servers were all cheerful and friendly. And the ice cream was dished out exactly to order! What a great way to end a day and start the weekend. We will be back. :-) read more

My family and I went here on national ice cream day for their promotion of buy one get one free. They did not honor it and said only cold stone did that even though marble slabs Instagram account was the one that posted the promotion read more

After dinner my boyfriend and I decided on Marble Slab. Big mistake. HUGE. We walk in and weren't greeted (per usual) and a younger Hispanic man came to help me, while my boyfriend waited for the TWO other employees who were literally on their phones the entire time we were in there. One was an older white lady in all white so I assume the manager who was texting away then was on the phone with a friend. However the other Hispanic girl was hunched over the counter by where they make the waffle cones very intently watching something on her phone not looking up one time!! So I ask the younger Hispanic boy "Are they on there break, or can they make his ice cream?" He smarted off and said "Who my sister, no she is good, I'll help you" .... I'm sorry what???? He makes mine then it comes time to make my boyfriends. His was super simple- Cheesecake with Oreos and Reese's. They were out of Reece's.... may I point out that there was a grocery store a few suites down and a gas station across the street. Again...???? I worked for another popular food and ice cream restaurant and being out of a very popular candy item was not allowed someone had to go and get some from a store near by... We wont be back. That's for sure. read more

I absolutely love this place ... I am a regular and go at least twice a week. Lately I feel due to certain staff I am no longer comfortable going, I normally go when it's not busy. On July fourth 2 hours before closing the guy who attended me was very upset that he had to close the shop and was just on his phone - only asked for my order and informed me my total. Today - I asked for my ice cream to have bananas added and I felt like he got a attitude because he had to walk over to get them, he did the same to my daughter ..it took a lot out of me to not be rude, I almost wanted to ask for someone else to finish my order .. I will be looking for a new place after today.. read more

Don't do business with this establishment. I never will again! I ordered a special Father's Day Cake using their elaborate online ordering system. It included frosting choices, cake types, flavors of ice cream, mix-ins, decorations and colors, and anything written on it. You even listed the time you wanted it (and it was 3 days ahead). I received an email confirmation. Then I kept trying to call the day of to tell them my son would pick it up. Their phone was on Fax machine (with a high-pitched buzz ring sound). When they finally answered (with the ring noise in the background), they claim they never received the online order. Even though I told them I have the confirmation, and could email it, they just said there was nothing they could do! Then I wrote Corporate, and for weeks they only told me they were trying to get ahold of the owner!?? I'm so done with this store! I will go out of my way to use Cold Stone, Baskin Robbins, Dairy Queen, Kroger's -- ANY other ice cream cake -- in the future!! read more

Love this place! Delicious ice cream and friendly service!

Just go to Dairy Queen. Don't waste your time or money here. 8:30 on a Saturday night. Prime time for some gourmet ice cream. Not. Spent $5 on a sub-par ice cream and 10 minutes in line just to be waited on by the most give-no-shits workers. Seriously management? When I walk into a Coldstone, I get greeted. Here, I didn't even get a verbal acknowledgement that it was my turn after patiently waiting in line forever. The workers barely spoke to any customers. They were SLOW. To the point it was obvious they were hoping the entire place would burn around them. I will never return to this ice cream shop. Not only are the flavors so incredibly dull compared to Coldstone, but the customer service...well actually it's about the same for all of these Hulen locations including Chili's and 5 Guys. Are the workforce around the area that lazy or does management not give a shit about providing decent service and product? I can't tell which. I'm just hoping Marble Slab management will see this and fire/hire some people and (even better) Coldstone will put a store somewhere nearby because this is simply a pathetic excuse for an ice cream shop. read more

Was very excited when I looked in Google to find the store open until 11 PM. Drove there tonight only to find it closed - at 10. What a let down! Please update your store on Google! Other than that wonderful ice cream! So much better than Coldstone! read more

Ice cream is great. The people did kick me out while I was in there at 8:59pm. They close at 9pm I get it but you can finish the people that are inside your place of business. Do better ya'll. read more

Employees standing around talking about tips and complaining about their boss while not giving a rip about customers in the store. There's another location close by a bit further north. I think I'll visit that store next time I'm in the area. read more

amazing ice cream and a wide variety of options. the staff is not personable or friendly. i still find myself there at least once a week, though, because they're super good ! read more

This location is a disappointment most times. They've been out of simple ingredients and flavors like Oreos and vanilla randomly and today it took 30 mins to get ice cream. Almost left but we were only 5th or 6th in line but the three people working this shift were the slowest workers I've ever seen and didn't seem to care the line began to flow out of the doors. You'd think with a big tip jar on the counter they'd be quicker or at least friendly or something? read more