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    Providence Water Heaters

    5.0 (81 reviews)
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    Updated 2 months ago

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    Steve C.

    Anthony and his crew at Providence Water Heaters installed a tankless water heater for me about 6 months ago, to replace our old hot water tank that was inefficient and leaking. They showed up on time, worked through an issue that came up, and had the tankless unit up and running by the afternoon. They did an excellent A+ installation using high quality copper connectors designed to last and it looks very nice and tidy. The plumbing is setup for easy maintenance connections. They returned a couple of times to add an accessory and adjust the drain connection. I had already paid for the job, and they still returned in a timely manner, arrived on-time, and completed the work in less than an hour, and it was good work. They also made minimal cuts into the drywall, which were easy to patch. This is EXCELLENT Customer Service. The overall job was very well done and Anthony is great at communicating and customer service. I highly recommend them.

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    3 months ago

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    12 days ago

    Great service and quality work! They switched out my Rinnai tankless water heater for Navien NPE-240A2 with no issues.

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    8 months ago

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    2 years ago

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    Anthony A.

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    3 years ago

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    Anthony A.

    Thank you Phil for the kind words, it was a pleasure working with you.

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    9 months ago

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    4 years ago

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    Anthony A.

    Thank you Steve for the review, it was great working with you!

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    2 years ago

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    Anthony A.

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    2 years ago

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    7 years ago

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    3 years ago

    Came on a Saturday night---prompt, neat, reasonable and pleasant. Took care of details

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    3 years ago

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    Anthony A.

    Thank you for the very kind review, you were a pleasure to work with!

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    4 years ago

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    Anthony A.

    Thank you so much for the kind words!

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    Anthony A.

    Thank you for the review and the business, we really appreciate it.

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    4 years ago

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    Review Highlights - Providence Water Heaters

    “We truly value communication and here Anthony excelled in providing thoughtful explanations to our questions.”

    Mentioned in 56 reviews

    Read more highlights

    Water Heaters Masters

    Water Heaters Masters

    (847 reviews)

    After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

    We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

    Letts Plumbing - Quality workmanship is a family tradition. Letts - fix it right the first time. Big or small jobs? We are here to help.

    Letts Plumbing

    (810 reviews)

    Incredible plumber. We just moved into a fixer-upper and there were multiple leaks we had to take…read morecare of. We evaluated around 6-7 companies, and off the recommendation of a neighbor we had Letts come out. I was a bit hesitant because you are charged for a minimum of an hour, there is no free estimate. However, in that time he shored up a leak with a temporary patch and had an estimate of how much work it would be to take care of everything, which ended up being much more reasonable than some other places we evaluated. Adam came back when he had enough open schedule to fix everything and some parts were shipped in. An incredibly nice guy, and just an incredibly fair and integrity oriented operation. All the vendors I evaluated were five stars with many reviews, but Letts was the only one that didn't feel like I was being upsold and he was just out there to help me solve my problems. Honestly can't wait to hire them again, which is an absurd thing to say about a plumber, but man what a great experience. I will rave about them to anyone who will listen.

    We continue to rely on Letts Plumbing for our various needs. They installed a water cutoff valve…read morefor a refrigerator water line (whoever did the initial install didnt put one in!). They most recently removed an old water softener and installed new copper piping where the softener connections were. Oddly, the tech charged us for new copper while keeping the copper sections he removed, saying he was adding it to their collection. I get not being able to reuse the sections connected to the old valves but there was some that could have been reused, or left for our recycling. Not a huge deal, just seemed odd that he mentioned keeping it for their future use. We'll still use Letts and recommend them to friends. They're very prompt. The work is done well. And the job sites are left clean.

    Better Home Plumbing  Services

    Better Home Plumbing Services

    (273 reviews)

    Five stars for the super quick responsiveness and turnaround time. Our water didn't get warm one…read moremorning (taking a cold shower was horrible), and we called PG&E to see if it was something with the gas line, and they took a look and confirmed it wasn't. We then called Better Home, and they came by quickly to take a look and mentioned some stuff about our water heater, and we decided to get a new one since it was already 15 years old. They brought a new water heater and replaced it, and took our old one out. Super efficient. In regards to the price, it was what it was, but I looked up the water heater and it wasn't a super crazy markup to what they charged us plus labor, so I'm not complaining.

    I had a very minor hint of gas smell near the earthquake emergency valve at the gas meter. I called…read morePG&E to check it out and they confirmed a leak at the earthquake valve side so they shut off gas until I made the repair. Yaro responded to my quote request on Yelp and provided a quote based off my photo. He had a window available within the next hr and was able to identify and seal the earthquake valve elbow part better. I am thankful for his speedy repair and PG&E was able to come back same day to turn the gas back on. Yaro's rate was competitive and has a 1 year labor warranty. There was an error date on the receipt so I'm just waiting for the revised receipt with the correct date. Other than that, I'm so glad to find him and would call him back for any plumbing issues.

    Providence Water Heaters - waterheaterinstallrepair - Updated September 2026

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