DNA Automotive is the first place I think of when I need an oil change, when my car starts making a…read morenoise , when my check engine light turns on because I know they will take care of me at more than a fair price and a great warranty to go with it. I wouldn't recommend anyone else. DNA San Rafael and Novato best shops in Marin.

I brought my car in for repair work after an accident, and while that portion was completed, the…read moreoverall experience was frustrating and poorly managed. Once my car was transferred to the auto body shop, it became a completely separate system, team, and process--and the two sides clearly do not communicate. This disconnect caused confusion around payments, delays, and unnecessary out-of-pocket costs on my end, including having to pay $700 for a rental car that I originally was told I wouldn't need for that long. I was told my car would be dropped off in Novato once I made a payment. I paid the auto body shop, but the repair shop had a separate payment link that I couldn't access from my phone. I showed them the issue in real time, but instead of helping or offering another way to pay, they dismissed it and said it "worked fine" for them. Because of miscommunication between their teams, my car was not actually in Novato as promised, and I had to wait around for them to figure it out, which caused even more delays and inconvenience. On top of that, the person I was dealing with refused to call and help coordinate getting my car released or delivered until I paid through their system, even though their payment link was not working properly for me, which delayed me further and resulted in additional out-of-pocket costs due to their poor communication. No one took ownership of the situation, and the staff was rude and dismissive throughout the process. While the repair work itself may have been completed, the experience across both businesses was disorganized, unprofessional, and lacked basic customer service. I would not recommend.

They fixed a transmission issue that the Ford dealership tried to fix THREE times!!!…read more And they replaced my rotors and brakes for a reasonable price! 10/10 would recommend

These are good honest people who do a great job! Couldn't recommend them more. Quoted me $1,200 to…read morereplace the brake pads and ended up charging me $600 because the job was easier than they thought.

I had an excellent experience with D & K Collision Repair Center and can't recommend them highly…read moreenough. Francisco and his team did a phenomenal job repairing my 2011 Chevrolet Silverado after it was hit in a parking lot. From the very beginning, they operated like a true first-class shop--professional, organized, and clearly experienced. They didn't just handle the repair; they also walked me through how to deal with the insurance company, helped set up a rental car, and made the entire process smooth and stress-free. The communication was outstanding from start to finish. I always knew what was going on, and the work was completed in a timely manner without cutting corners. The final result exceeded my expectations--the truck looks great. Before choosing them, I asked a few local mechanic shops I trust here in San Rafael for recommendations, and more than one pointed me to D & K. Now I understand why. While I hope I don't need collision repair again anytime soon, I wouldn't hesitate to come back if I did.

Highly recommend!! Someone hit me and the insurance company was a nightmare to deal with along with…read morethe other body shop I initially went to. Found D & K due to their excellent rating and reviews. Daryl helped me and was a godsend. Every step of getting my car fixed was a nightmare and then I found D and K. I cannot recommend them higher. They are great with communicating and made a miracle happen in getting my car fixed before my lease was up. If you need a reliable body shop that has excellent service please call Daryl. Thank you guys!!!

We have always received the best service from Robin and his crew. We trust them 100% to keep our…read moreAcura, Lexus and Toyotas running in top shape, and over the years, have sent many friends, neighbors, colleagues and family there. Everyone came back with rave reviews and praises for Robin. Highly recommended as one of our area's best and most trusted auto mechanic.

I posted a review focused on the exceptional service - with many specifics examples - several…read moreyears ago. Consider reading that. I am posting another review, bc, imo, when any company continues to provide exceptional service, then I feel I should spend a bit of time posting again: I needed a part installed that operated all my windows and also my door locks. Robin had a mechanic install the part and he told me bc it would only take bout 10 minutes, he would not be charging me this time. I ask you - who does something like this? If you have not brought your car to RAS for repair or general maintenance , see what the experience is like. Every time I have I have received exceptional service. Of course, what I just experienced was the only time something like that happened, but if I would have been charged for an hour of time, that would have been fine with me.

I just had the most pleasant experience with the team at Japan Auto…read more I brought my truck in to see if they could diagnose a problem that I couldn't figure out on my own. They asked a lot of good questions and listened. They took it for a drive and threw it on the rack. They actually spent a good deal of time on it. They solved part of the problem on the spot and are working up an estimate for a fix that needs to happen eventually. Super honest and knowledgable with no pressure. I like these guys!

Japan auto was great. They had clear communication, delivered as promised, and were friendly to…read morework with.

My Tiguan needed an oil change and an inspection, and knowing nothing about the local options, I…read moredecided to go with JP Motors. And I definitely hit the mark with that decision. The mechanic, JP, is knowledgeable, friendly, and really cares about doing a thorough job and getting the best possible result for his customers. He takes the time to explain things, both before and after he takes care of your car, and is happy to answer any questions you may have. The service is professional, thorough, and surprisingly quick. The prices are fair, and the shop itself is absolutely spotless and well organized. I was very happy with the whole experience and can recommend this shop 100%.

Every business should be this organized and well run and every auto shop should be this clean well…read moreorganized, and well run. I am beyond impressed with JP and his shop. I arrived early for my appointment and he came right out ready for me. The smog check and paperwork took less time than any other place I've been to. She has a special for Yelp, so mention Yelp when you book your appointment. His work is by appointment only. The price is very competitive.

I've been taking my car to Tony for years, and I can't recommend him enough. Finding a mechanic you…read morecan truly trust is rare, and Tony has earned that trust every time. He's fast, does excellent work, and what really stands out is his honesty. More than once he's told me a part might still be under the manufacturer's warranty and suggested I take it to the dealership so I could get it replaced for free instead of charging me himself. That alone says a lot about his character. He'd also never tries to sell you something you don't need. If a repair can wait, he'll tell you. I've had him say, "Yeah, it could be replaced, but I'd leave it alone for now," which is exactly the kind of advice you hope to hear from a mechanic. His prices are fair, his work is solid, and I've never once felt like he was trying to take advantage of me. If you're looking for an honest, skilled mechanic who genuinely looks out for his customers, Tony is your guy.

Tony doesn't just replace modules. He fixes things. Very resourceful. Takes the least-cost…read moreapproach, and his rates are reasonable. For example, I had a retractable antenna that failed. The dealer wanted to replace the entire mechanism for several $100s. Tony fixed if for much less.

Needed comprehensive air conditioner repair or replacement for my 2012 Outback 3.6r…read more My mechanic for the past 15 years couldn't get the job done over 2 weeks. I went to Marin Auto Care in the past for Smog check and asked them to evaluate my A/C. Owner Kambiz took the challenge and made my A/C run like new in 2 days. I have been a loyal customer ever since. These folks are honest and highly experienced!

My Smog Test was performed quickly and professionally at the price promised. I couldn't ask for…read moreanything more.

I recently had my Honda serviced there for the first time and was really happy with the fast and…read moreresponsive service. I'll definitely go back!

I could not be more pleased with the service I received from D&K. Darrell was professional and…read moregracious, honest and competitive with his estimate, and the work was completed a day before it was originally promised. He also compted me on one part he had neglected to put in the estimate. The repair work done perfectly, & the new paint, which was a complex color, matches exactly. I would give him a 6 star review if that were possible.!!