I used Bieg sometime in August/September to unclog a floor drain. Service was fine, they mentioned they were switching to Marick at that time. I paid their worker when service was done with my credit card. 7 months later I received a collection notice for what I assume was that service visit. Figuring it must be an error i tried calling the office. Saint Louis office couldn't help, as all accounting is done in Iowa. No phone number but got 2 email addresses. those emails forwarded again to another person who said they can't assist as its been turned to collections. I checked my phone, no voice messages in the last year, no letters sent, I checked the email address they had on file and it only had emails from December 2025 but no emails sent in that time. My best guess is the payment was kicked back for some reason and their office never reached out or at best they attempted a call and didnt leave a message. My honest opinion is they were transitioning to Marick and it slipped through the crack and now they just sent everything to collections. At this point, I cannot even receive the original invoice, but the collection agency also cannot provide it. So I am just gonna go through hoops for the next month over $100 bucks that I may or may not have paid at some undisclosed time last year. I will just find another (actual local) plumbing company. read more

Terrible and incompetent. The terrible: They installed a hot water heater. Shortly thereafter a part stopped working which meant no hot water. It was only "partly" covered by warranty. I didn't have to pay for the part but for the labor. Labor hours that included the time it took for the person to call the company that makes the hot water heat, the time it took for him to go to the supply house to get the part, AND time for him to eat lunch. I thought since they sold us this HWH and installed it, it should have been covered 100% The incompetent: When they sent us a bill, I went online to pay it. A few weeks later, a rude (very rude) person from their office calls and asks when we are going to pay. I tell her we already paid. I even went to my credit card account to verify it was paid. A week later we get another bill in the mail with "Second Notice" and "Collection" stamped on it. Was this supposed to be to embarrass us? If they could reconcile what comes in with the accounts, they could have saved themselves a call, postage, and a now very irate customer. Just clownish. read more

No communication what so ever. Wait ALL DAY only to find out after I call that the technician will not be able to make appointment!

Huge repair to sewer main. Handled ahead of time frame. Crew professional, courteous, and quick. Even replanted vegation and job site clean.

Hired them to fix a clog. Plumber said I needed more work, so I asked for the estimate. Three weeks later after not hearing from them I called. They said they decided to not do the work. They didn't bother to let me know. I had been waiting for their response. Very unprofessional! read more

A great family-owned professional company! We had to get a toilet replaced & had heard good things about Bieg Plumbing. It was easy from the first call. Scheduling was a breeze & the technician came on time. He was friendly & knowledgeable. He confirmed the make & model of the toilet before getting to work. After installing it he had me come in to inspect it & give it a good flush. He cleaned up the area well too. No complaints. At all. Will100% use Bieg Plumbing again. read more

I request a shut off valve for a toilet replaced and a hose water access in my basement. The work was satisfactory but it took 3.5 hours to complete ! Needless to say the bill was, in my opinion, outrageous at close to $700.00!!! I will not be using this company again. read more

Marick Mechanical - Valve for a garden hose that was tapped from my washer..... - Plumbing Near Me - St. Louis, Missouri

Bieg Plumbing saved the day again!! We called on a Friday and they were able to come on Saturday to unclog our floor drain. They showed up a little early, which was nice, as we didn't have to wait around, especially on a Saturday. Mark was very professional and personable. He was able to identify the issue right away, and was able to snake the drain. Our concern was being an older house we'd have to replace the drain. Mark was able to reassure us, that it ok and should be fine. For the price and service I highly recommend them, they are our go to plumbers, as we have relied on them multiple times for service. Mark was excellent and was a joy to have as a service technician. read more

Quality Honesty Polite And quick We had a hot water heater that was still under warranty but the pilot light kept going out. The original plumbing company told us to call a HVAC company and then sent us a guy that was a sewer guy to come look at it. I said maybe it's the hot water heater. They said no way! We finally had an HVAC guy come out and verify there were a couple of defective parts. We called Bieg who works on warranty items with the brand hot water heater and they sent Joe who only works on hot water heaters. He was GREAT! Bieg was GREAT! So far so good with the hot water heater read more

Disappointed! Contacted them about doing some commercial sewer repair; they confirmed they serviced the area. The subsequently came out and communicated they would submit a quote for the repair. Since then I have contacted them weekly asking for the quote; today they advised it was not in there service area and are not going to provide a quote etc. What I don't understand is; why did they take the appointment and why did it take 4 weeks and 4 phone calls to them before they advised mr of this. Needless to say I won't be contacting them again. read more

Garbage disposal rusted through and there was a smell coming from the water. Researched and selected our own garbage disposal, specifically, that could be hard-wired to replace the current disposal and called Bieg to install. Plumbe was able to find the source of the smell quickly and replaced the hosing quickly, that was excellent. However, told us our disposal could not be hard-wired and we would have to call an electrician. Refused to look at instructions that explained how it was hard-wired. Also, would not wear his mask properly. Called Bieg to tell them this was an issue was told this was a miscommunication. If I had known they couldn't do it, I would have called someone else to begin with. Now the disposal is installed which is going to make setting it up that much hard. If you decide to use them, I would be very clear with what you need and consider getting it in writing. Update: The garbage disposal we purchased is a Moen that could be either plugged in or hard-wired. After reading through the instructions, we were able to connect it ourselves in 15 minutes. It would have taken less time if it weren't already installed. Turns out, we didn't need a professional for this after all. read more

I had a new dishwasher installed and it was a 2 1/2 hour job. The house is new construction, so there were no issues with electric or plumbing pipes. He had trouble with attaching the screws to the bracket under the countertop, and they are not attached. I was quoted an hourly rate and it should have taken an hour to install. read more

Just had them out for a leak in the basement. Turned out to be a toilet supply line in main bath. They found it, fixed it and done in 30 minutes. Josh was very professional and courteous. Reasonable cost too! read more

STAY AWAY !!$1860.00 plus to remove and install a water heater is OUTRAGEOUS I had Bieg come to my house to Put an expansion tank on my water heater, bring it up to code and pull a permit so it would pass St Louis County Code. Joe came and said he didn't have time that day because I didn't ask for all that. I called twice to make sure they knew what I wanted, apparently they don't listen. VERY CONDESCENDING don't know if it was because I was a woman or they are like that to everyone. Two weeks prior I had Mark from Bieg clear my drains from tree roots now Joe said I have a slow sewer drain WHY? after paying $ 300 this isn't fixed. After installing the water heater my laundry room sink does not work, per Joe calcium build up so now I have to buy a new faucet. Totally feel like I was taken advantage of after a total of over $ 2,400 NEVER NEVER would I recommend. read more

Just called to inquire about their plumbing services and encountered the rudest lady on the phone. It was like it was an inconvenience for her to provide any information as if that's not her job. Not sure of the quality of their work because I couldn't get past the terrible customer service. read more

I contacted Bieg Plumbing about fixing the main water valve inside my house a week and a half before a scheduled appointment, stating I needed an appointment in the second half of the day. They told me they could not guarantee an appointment if a hospital or school called and that I should check with them they day of the appointment which I did. I called a 10:00 AM to see if they were going to be able to come out before using 4 hours of vacation time to get this work done. I was home at 12:00 noon and waited and at 3:29 PM they called and said they were not coming out. I lost 4 hours of vacation time for nothing. YOU CANNOT COUNT ON BIEG PLUMBING TO SHOW UP. DON"T BOTHER MAKING AN APPOINTMENT WITH THEM. THEY ARE RUDE AND DO NOT CARE ABOUT CUSTOMERS. read more

Dave K was my plumber today. I needed a new kitchen faucet installed. He was awesome. Installed the faucet and two new supply stops in less than 45 minutes. I work for a commercial plumbing manufacturer so I am very picky about installation quality and integrity. Will definitely use Bieg again. read more

NEVER EVER USE Bieg Plumbing! They charge more than other companies and they don't stand by their work. They snaked a line from our laundry room that was draining slowly. 60 days later and we are having the same problem. Bieg offered to waive the $50 service fee, but wanted me to pay the hourly rate again. They charge $140/hr btw. I refused on principle. Other companies have done this work for me before and each time they snaked the line further out and it cost me about $30 less. Plus the issue stayed fixed for 2-3 years. NEVER EVER USE Bieg Plumbing! read more

Would not recommend. Poor service quality and quite expensive for something that didn't get fixed. Was charged for half an hour more ($75) than the service I received because they said they started service at 8:45 AM (instead of 9:00 AM like they actually did) and because the repairman chatted for another 20 minutes, and that was on top of a $150 fee just for showing up. Requested service for toilet that was running. Service man said it was an easy fix. Fast forward two weeks and the same issue still exists. Called to get them to come fix what I'd already paid them to fix, and they said it would be an additional charge for parts and labor (only thing they'd waive was the arrival fee). read more

They are very courteous...professional and reasonable...I've used them several times for home and work and they always give an honest recommendation for the issue. The technicians are respectful and considerate to your issue...I highly recommend Bieg Plumbing for all of your plumbing needs. read more

Today the nicest and professional plumber repaired our burst pipe and put in new frost free faucet. He arrived on time. Much appreciated. He explained exactly what was needed. Had to opened the drywall access panel by sawing. Of course he asked permission first. But all was very clean when he left. I know how messy drywall dust can be. I recommend this company highly. Even though no one wants to pay for plumbing I was impressed how fast, and professional it all was. Thank you for a job well done. read more

Had a decent experience with them in the past but the last 2 times I have contacted them there have been issues. They are terribly expensive and did not fix my toilet leaking. Would never recommend them again. read more

Bieg incorrectly installed a garbage disposal. When I discovered it was leaking, I called for service. They charged $200 to correct their error. read more

Bieg Plumbing is a bad company to use to do any plumbing work. The work they did was unacceptable. When I called them and politely told them what was going on, they started accusing me for the problem. They installed and roughed in a shower valve in my bathroom incorrectly. They roughed it in too deep for the screws to reach on the cover plate. When he installed it the wall was open and only studs visible. I was very clear to him that I was adding wallboard and tile and to account for that when putting the shower valve in. The response I got from Bieg plumbing was that since I used a Delta Shower valve from Lowe's it was my fault that the valve was set too deep. They said I didn't use a shower valve from on of their suppliers. To me this is absolutely crazy. A Delta Shower Valve is about as common as you can get. Can you imagine sending a plumber to Plumbing supply to pick out your shower fixture for you? When I set up the appointment they did not tell me about their policy or give me the option to pick out a shower valve at Plumber's Supply. They wanted to charge me again to come out and fix the problem. They were rude and accusatory about the whole situation. They also put in the shower plumbing crooked, it comes out at an angle so my shower head points in an awkward direction. They said they could not fix this issue. And lastly, I also had them put in 3 water shut off valves. I told them prior to them coming that I needed a shut off for the toilet and 2 for the vanity. The guy showed up with only 2 water shut off valves. Then they charged me 45 minutes of time for him to go get some from the Plumbing supply. (About $100). Water shut off valves are as common as they come for a plumber. For them not to have 3 of them on their truck or put them in the truck before showing up is crazy. This is not some odd part that I needed. I asked about this as well and they said this is how they operate. I do not recommend this company at all. They have terrible customer service, they want to blame the customer, they will find ways to charge you as much as possible, and won't fix something that they did wrong read more

This has got to be the worst plumbing company that I have ever not had the chance to work with. Their incompetence to make and schedule an appointment and lack of customer service leaves me horrified that they are still in business. First I called to make an appointment to have someone come out and look at my sewer line. But nobody showed up. Then I called again to find out why someone didn't come out and I was told that The technician does not have time to go to appointments that have not been confirmed the day of and that I needed to call and confirm my appointment the day of my appointment . So I made a second appointment, but the technician was on vacation so I had to wait a week. I made sure to call the office to confirm the day of my schedule appointment. the woman on the phone assured me that someone was going to be coming. Again no one came. During my third call I asked if the technician had come out and checked the sewer line. The woman on the phone said that she didn't know and that she would have to give the paperwork to the boss but he wasn't there that day. On my fourth call I was told that no one came out to see the sewer line and that an estimate will not be written out, because I do not live in their area. What type of company leaves it up to the customer to confirm an appointment the day of, and leave them hanging if they do not service their area? read more

Bieg installed a 50 gallon hot water tank for us. They were very careful in preparation as to laying drop cloths on the wood flooring and carpeting. The old tank had much lime and very heavy. Two men struggled getting it up the stairs and out but no problem. Bieg installed a "commercial" grade tank. The plumber knew exactly what to do. The unit was county inspected. The only question was up front pricing and final cost as it was a little more than expected but we are satisfied specially with the Commercial unit installed. For a professional installation go with this company. Britt H. read more

Today Dave from Bieg Plumbing came to our house to fix our plumbing problem with our bathroom toilet. He was friendly, professional, efficient, and did a great job. He explained what he was doing and cleaned up. And the bill was reasonable and understandable. Great experience read more

After having the absolute worst experience with a competitor that I was forced to use by my Home Warranty Company, I called Bieg Plumbing on my own to pay for my Hot Water Heater to be repaired out of pocket. Two different companies recommended Bieg so that is why I specifically called them. They fixed the Hot Water Heater in one short visit that their competitor was unable to repair after two visits. Everyone I dealt with at Bieg was friendly and professional. They made a really horrible experience much more tolerable and they resolved the issue without incident. And, in the end, my Home Owner Warranty agreed that the competitor that they made me use was either completely clueless or dishonest and reimbursed me for my plumbing bill. Yay!! I will be using Bieg in the future, and I would recommend them to anyone. read more

Terrible! I made an 8:00AM appointment and they did not show up. Upon calling, they stated they had me on the schedule for "later in the day". This is unacceptable when I specifically asked for the first appointment and had taken off 1/2 day of work. DO NOT RECOMMEND! read more

This is my second rave review for Bieg! Professional, efficient, friendly and much appreciated! Dave and Tom were our "rescuers" today and did a fabulous job! read more

Bieg plumbing shows up on time and does excellent work. I would recommend them to anyone

Rude customer service and shoddy plumbing work. A St. Louis institution. I would never recommend this to a friend. Maybe my worst enemy. Mark b. I feel I must apologize for not being specific. The issue is not with you being unable to release information to me. I was expecting that, as I also work in the field. What I meant by bad customer service, is the service representative who picked up the phone, and pathologically interrupted me as I'm trying to explain to her why I'm calling. Mind you this is before she has even realized that she should not be giving information to me. At this point she is just trying to find out why a new customer is calling. The rudeness displayed was astonishing. You guys are reputable company that does a lot of business in the area, but that does not mean that I am required to give you my business. If this is how you treat all new customers, it is a wonder that you guys are still in operation. As far as shotty plumbing work, I am referring to the repair that you made, and yet cannot get a camera through the exact spot that you fixed. Unless you WERE able to camera past the repair, and were held up at another spot. Either way your repeated refusal to surrender the DVD that was made, either to myself or the sellers realtor, is equally astonishing. I have spoken with other plumbing companies, and the general consensus is that they don't understand why a camera would not make it past a spot that has just been repaired, nor the refusal to release the DVD. It is a simple request, and one that I am starting to think is not being for filled because the task was never completed even though it was in your contract that YOU WROTE. Thank you for jerking me around through this whole process, and thank you for the experience. read more

During our year of renting a condo in Clayton, Bieg was called in to fix a sink draining issue - the person who came was excellent and worked quickly to diagnose and fix the problem. Upon moving to our permanent house, I called them to hook up our new dryer to an existing gas line, which was only 10 feet away and in full, unobstructed view. What should have been a couple hundred dollars, ended up costing $700! - more than the cost of the new dryer. When I complained, the service person replied that it took time to get supplies out of his truck. This is interesting because when he started the project, I found him on a ladder looking through all his storage tubes, complaining that he couldn't find his copper pipe. His only other comment was that shelves were in his way. These were three wooden boards linked together with swinging hook and eyes that are so easy to unhook and move out of the way, that I didn't even think about doing it ahead of time. It's a process that might take a full minute. As I was writing the check, he got on the phone to troubleshoot some other project, then in between his phone conversation, shoved the invoice at me to sign, took my check, and said a quick thank-you in the middle of his conversation and walked out as he kept talking on the phone. Gee, what a great customer service personality. If I had known that he would have taken half a day to do this, I would have paid for an initial estimate, first. My mistake - buyer beware. read more

Mixed reviews. Used them for a hot water heater repair and everything was okay. Had a larger job and they acted too busy for our business. Decided to go elsewhere. Probably won't use them again read more

Terrible experience with Bieg! Purchased a new toilet and needed it installed, we've used them previously and aside from their high prices we thought it would be a good fit. The plumber who came out to the house was pleasant enough, began working on the install and realized our brand new toilet was "faulty", yet he continued working on the toilet for 5.25 hours. He came to the conclusion that we needed a new tank, a family member ran to the store to exchange the tank (taking a total of 20 minutes), by the time the family member returned the plumber had decided that he would leave and come back, not before charging my mom over $740 for an incomplete job, leaving a mess of broken metal shards in her basement, and a broken bathroom tile he denied breaking. He said he'd return, not knowing when he would be be back to finish the job. My mother had spoken on the phone twice with the company sharing her disapproval with the job and feeling like she'd been taken for a ride from this well known South St. Louis plumbing service. They were completely unapologetic and made us feel as though it was our fault that it took the plumber so long for a simple install because we purchased the toilet ourselves and not through them. We asked if they would be back same day and they couldn't give us a straight answer. It was a complete disaster. The plumber returned, it took him 10 minutes max to complete the install. It's weird that the job was now so "simple" (his words)! Maybe he could have suggested the new tank from the get go and could've saved my parents a few hundred. Needless to say we don't recommend Bieg's and we'll obviously never use them again. When I told the lady on the phone that we would not be using them after the job was complete she told me that she already put us on a "list" whatever that means! read more