Dr. Leigh Trout is an absolutely wonderful vet. She always takes such great care of my dog and…read moreconsistently goes above and beyond to make sure he's healthy and comfortable. She's incredibly friendly, attentive, and truly takes the time to listen to any concerns I have. What I appreciate most is how patient and thorough she is, she never makes us feel rushed and always explains everything clearly. It's obvious she genuinely cares about her patients and their owners. I'm so grateful to have Dr. Trout looking after my dog and would highly recommend her to anyone looking for a compassionate and knowledgeable veterinarian! Front desk and staff is always kind as well.

I have to be honest about my experience with Media City Veterinary Medical Center. They have strong…read moreratings, a busy office, and clearly a large clientele, but after less than two years there, I became deeply dissatisfied with the pricing structure and the way concerns about costs were handled. The customer service was polite but basic. My biggest issue was how quickly appointments seemed to turn into extensive and extremely expensive treatment plans. It often felt like the moment you mentioned even a minor concern, you were presented with a long list of recommended labs, X-rays, and additional testing. I understand diagnostics are important, but the costs frequently felt excessive and overwhelming. One situation especially changed my view of the clinic. After already paying for an initial exam and testing, I was told a follow-up visit for the same condition would cost nearly as much as a brand-new office visit. When I questioned the pricing and suggested starting with lab work first before jumping into more testing, I was treated as if I were being difficult simply for asking reasonable questions and trying to be financially responsible. What frustrated me even more was later learning that some bloodwork could have been sent to an outside lab for nearly half the price, but that option was not presented upfront. Clients deserve transparency and choices, especially during costly veterinary care. The most upsetting part was being told I could no longer return to the clinic while my pet was still in the middle of treatment because management considered me "too disgruntled" over the fees. I found that extremely unprofessional. Questioning pricing should not automatically make a client a problem. Thankfully, I eventually found another veterinary clinic that was a much better fit for me and my pet calm, clean, transparent, and very thorough. They spent time explaining everything clearly without making me feel pressured or financially cornered. I'm not writing this to damage anyone's business. Media City Veterinary Medical Center obviously has many loyal customers. But clients also have a right to speak honestly about their experiences, and mine left me disappointed.

They have been our vet since 2020 and never explored other options, we have a good relationship…read morewith them. They love dogs and my dog seems even happy to go in. No restraint so they must treat her well. Also they do a better job clipping nails than petco and other locals so we take her there for that too now.

I should have looked at the reviews. Horrible experience - Starting with the most unfriendly…read moregreeting (or lack thereof). Then, if you want to all the horrors that could happen to your pet if they don't perform $$ worth of care for your dog who just has fleas, this may not be the vets office for you. Left in tears.

I have had 2 visits to this vet so far. Both times, I can't tell you how impressed I was with the…read morewhole team. Quickly seen. Thoroughly seen. Kind and super helpful desk staff, nurses and doctor. I am grateful to have such a quality urgent care vet close to me and for the help they've provided me and my pets in stressful circumstances.

This is the second time that I have gone here for my cat who has had a burst anal gland. This…read morefacility was seen by Dr, Lee who was very professional and understanding. While waiting for my cat two lovely, receptionists Jamie and Andrea kept the waiting room clients amused with their positive, kind virtues and made us smile. While we wait for our sick fur babies, the receptionist kept us smiling and happy even though they were going through a wifi crisis. I truly recommend this facility if your furbaby is ill. It is wonderful, kind, and caring.

Dr. Kevin was prompt and I was able to get same day afternoon appointment after calling 2 other…read moreclinics on a Saturday morning. He communicated well and was very compassionate and gave us space in every possible way. I am still thinking about putting my 20-year-old cat to sleep but it has been getting better talking to ChatGPT

It has been a year since my beloved cat. my baby boy, Leon, passed away. It was my first time…read morelosing a cat, and everything happened so fast that I barely had time to process what I was thinking or doing for him. With Dr. Kevin's guidance, everything went smoothly, and he truly helped me feel that I made the right choice for Leon, without any guilt. I still remember how empathetic and compassionate he was, and how much that support helped me get through such a painful time. Thank you, Dr. Kevin, for everything you did It has stayed with me, even a year later. 진심으로 감사합니다. 존경을담아. Warmly, Eliya

Everything was very fast, and they were very nice to my dog! They took good care of my dog Coco,…read morevery happy with the service!

Great service, the staff here are great and treated my dog with care. I would recommend this place…read moreto my pet having friends

Very thorough about everything and the staff pays attention to little details. Makes coming to the…read morevet much easier knowing that my pet is in good hands. I saw the "Condolence Candle" and that summed up to what extent they really do care about you and your fur-babies.

I recently adopted my first cat and booked our first visit here. When I scheduled, the staff was…read morevery friendly and told me the first exam would be free, which made me feel confident choosing this clinic. Unfortunately, the experience was disappointing. I arrived about 6 minutes late and was bluntly told my appointment was cancelled with no grace period at all. This was never mentioned when I booked. The waiting room was almost empty, and as a first-time pet owner bringing in a new cat, I expected at least a little understanding. Instead, there was no flexibility. Not a great first impression, and I'll be taking my pet elsewhere.

My cat had diarrhea over the weekend so I called them Monday morning to see if there's any…read moreappointment available. They manage to see my cat the next morning. When I arrived, there's no wait and the doctor checked on my cat with so much care and patience. The environment is clean and quiet which I really appreciate as cats are hyper-sensitive.

The clinic is welcoming and the staff and Veterinarians care about the patient. I was very…read morepleased with the new ownership.

The service and care is always wonderful. Every veterinarian is great and my dog has been seen by 3…read moredifferent vets. My dog's issues have always been addressed with great care and thorough assessment. The young lady at the front always greats everyone with a smile and care. Really great option for anyone looking for a new provider for their pet.

My regular vet was out of town and I needed to find one ASAP. I was offered appointments a month…read moreaway. A little research found Modern Animal. I was impressed from the start by their clean, user-friendly site that offered a number of options for appointments and different doctors. I made one for 10:00 AM the next day. My dachsund was having back issues and was obviously in pain. He needed help and found it at Modern Animal. Doctors Kim and Lazarus diagnosed the issue and prescribed meds that solved the problem and he was back to normal in a few weeks. They have an interesting business model (and a great app). You pay $199 and get free office visits for a year. You stil pay for treatments and meds, but the exam is already included. I wish I'd done that the first time I went. They were just acquired by Chewy.

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years, and has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I trusted Dr G and her small compassionate team with the euthanasia of my precious second dog, Handsome. She is truly an Angel on Earth. At her Chatsworth location, I love that she's created a lovingly cozy "home environment" for the euthanasia experience. That it so needed during that deeply emotional time, and more veterinary offices ought to follow her example. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!

We are incredibly grateful to Gemcore Veterinary Services for the compassion and care they showed…read moreduring one of the hardest days of our lives. Dr. Gonzalez was kind, patient, and thorough, taking the time to explain each step of the euthanasia process. She ensured our dog's maximum comfort throughout, even creating a makeshift pillow so he could rest peacefully. We were heartbroken, but her understanding and gentle approach gave us comfort while making the process completely painless and stress-free for our giant furbaby. She was available the same day and brought in a caring team afterward to respectfully and compassionately assist with our 132-pound dog. The thoughtfulness, professionalism, and empathy shown by Gemcore made an unbearable moment a little more bearable. We are deeply grateful and highly recommend them to anyone seeking a veterinary team that truly cares.

I've been meaning to write this review for a while, because Sweet Home Vet was so supportive, kind,…read moreand loving during one of the worst times in our family's life. Our sweet dog, Prudence, had been sick, and we had been working with Dr. Swope and Dr. De La Torre, and the entire staff, who always answered all my questions with thoroughness and patience. When Prudence's health declined and we were going to multiple appointments a month, they guided us through every treatment and medication option with clarity and compassion. They never rushed us, never made us feel like we were "just another appointment," and treated our sweet girl with the dignity and gentleness she deserved. When it came time to say goodbye, they created a peaceful, loving space for us -- one that made a terrible moment a little less painful. I wanted Prudence to be surrounded by love and support in her final moments and Sweet Home Vet did that for us. Losing Prudence broke our hearts, and I miss her every day, but we are so grateful we found a vet's office that truly cared. I will always remember the kindness Sweet Home Vet showed us.

Dr. Swope is truly amazing! She totally a Dr. Doolittle... this is where we take #ourdogbrian to.read more