Marin Suites appears to be a renovated apartment complex therefore you get a lot of room for your money. For the price of a King room, we got a living room with queen hideabed, dining room, full kitchen with dishes and the bedroom. The complimentary breakfast was excellent with 3 choices of eggs and 3 choices of sausage plus pancakes, make your own waffles, selections of pastries, juices, fruit and cereal. There is a pretty garden area and outdoor sanctuary space with outdoor grills and fireplaces that we didn't use. We will be back. read more

I tried everything I could to convince myself to give this place at least a two-star review, but it just wasn't meant to be. I thought about the one friendly front desk employee that I was helped by twice, but that wasn't enough. I thought about the fact that they are clearly still working to renovate the hotel, but again, not enough. Honestly, that was really all it had going for it. I won't remember everything it didn't have going for it, but here are some of the highlights. My biggest complaint - no air conditioning in the rooms (or at least ours). We had to keep the windows and drapes open, which opened right to the walkway out front our room. The second biggest complaint was the internet access. The wireless access is limited to 254 connections at any one time. I don't know how many rooms there were at this hotel, but it's not small. And, each room is likely to have more than one device connected to their wireless. Anyone that has their phone to connect to unprotected wireless networks automatically would be taking up an opening. Plus, once you were connected, it was slow and you'd eventually be kicked off. Not good. Other lesser complaints included the really old windows that didn't latch - you had to rely on the locks behind the windows to keep the room from being broken into. This hotel advertises as a suite only hotel. Sure, the rooms are pretty big for the San Francisco area, but you're not in San Francisco and providing a plate, cup and two sets of silverware does not make a suite. Other than that, there was no difference than any other hotel room. A fridge and microwave, that's it. The bathroom was very small, barely any counter space around the sink. The walkways were literally falling apart. You could see the warped plywood that was all that was protecting you from death. The elevator was incredibly scary. Lastly, it is advertised as a "luxury" hotel. There is nothing luxury about this hotel. It's fine. It's relatively clean, but it is not the least bit luxury. DO NOT BE FOOLED BY THE PICTURES. They have taken pictures of a few things they have renovated. The rooms have new bedding and a new bathroom sink, but that was all that was renovated. Maybe they'll keep working on it, but the advertising and wireless access tells me they don't really care about their customers and will keep doing only what is necessary to keep the place from falling apart. One note . . . I think it's unfair to complain about the "cancer/birth defects warning" that is posted (as one reviewer has done here). Every hotel is required to post this for one reason or another, even the most high-end luxury hotels out there. This is a California law. Sure, it's ridiculous to have it posted, if everywhere posts it, no one will take it seriously. But, it's a law and they're just abiding by the law. read more

I'm coming back to update just this one review, even though there are many that could use a good updating. But I'm only taking the time to update this one (I can't stop saying "update") because of all the love I have for it. My family continued to come here every year since the date of the original review. We didn't make it last year, but only because work wouldn't permit us to do so. But every year we returned, the owners gave us the same price as the first year, which made us feel special. Also, they've continued to renovate and remodel and now, let me be the one to tell you, the outdoor areas are truly lovely. They've added an absolutely gorgeous outdoor entertaining/lounging section. Very modern and quite spectacular. In another section, there is a gas fire pit with seating around it. The grounds have always been very well manicured and taken care of. Every year after the first year, everything in our room was in proper working order, and we've figured out the best room to request (not going to tell you because I am a toddler and I do not share well) so that we avoid the freeway noise AND the breakfast crowd shenanigans. One year, I reserved a room for just my husband and I to celebrate our 14 year anniversary. I reserved a studio and mentioned in the online room reservation that it was our anniversary. I noticed when we arrived that we were given a one-bedroom suite. I inquired about this at the office and the lady at the front desk said, "We just thought you deserved something special for your anniversary." Wow! So, not only are the rooms big and you can bring a MESS of kids with you and it is reasonably priced, but in addition to all that goodness, the staff and owners are wonderful and very thoughtful, as well. read more

I stayed at this hotel to visit my sister at a nearby hospital. I never am able to sleep in hotels but I was able to sleep in that one. The room smelled a little musty but it was clean the size was good. I had to extend my visit twice and they very accommodating. I changed rooms so I was on both sides, and the garden side seems to be quieter than the pool side. We could here the people above us in both rooms, but other than that it was a good stay. read more

This hotel exceeded my expectations after reading the reviews on here. We got a queen suite around the pool. We ended up getting a beautiful view from our window and quite a large living space. The room was nicely furnished and the bed was comfortable. That bathroom was spacious and clean. We enjoyed use of the hot tub and the garden area. Everywhere we went within the hotel was clean and well maintained. It is very close to a shopping center with nice restaurants. During covid, they have grab and go breakfast, which was just OK, but they did put out a few different options. Their espresso coffee machine in the breakfast room was very good, similar to those found in European hotels, and was not too sweet. I don't what everyone on here is complaining about, unless they just came in with unreasonable expectations. It is a pricey area, so you have to factor that into your expectations. I think this is a great option for all kinds of travelers looking for the amenities of a expensive hotel at a medium level price tag. read more

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no wifi or decent tv cable. dish tv network is terrible. forget it if you need to communicate with the outside world! read more

If you're looking to stay at a refurbished retirement home with terrible cable and grungy rooms, then this the place for you,

Hmm, where to begin . . . thin walls, broken windows that kept clanking with the slightest breeze, mildew-ridden tiles in the tub, people running around at 2 am on walkways that seem to be made to amplify noise, no parking, sounds like Highway 101 is right outside (it is), elevator with an inspection permit that was 18 months out of date, . . . hmmm, yeah that about does it! This place is terrible and overpriced for what you get ($170 for a kitchenette/suite). The one positive was that the bed was comfortable, but with all the noise that the thin walls let in, I was only able to get a couple of hours sleep. read more

Ok so it's in a good location and the rooms are large but that's all that's good about the place. It fails where it counts the most and that's providing a good nights sleep. Walls, floor, ceilings are thin and you can hear everyone around you. There's no AC so it's warm and stuffy and if you open a window the noise from the 101 freeway will keep you up all night. Also the water pressure in the shower was erratic and went from scaling to icy cold and back without warning. This could be a good place if the owners didn't do such a cheap conversion from crappy apartments to crappy hotel. A little noise insulation and AC units would greatly improve the place. read more

From the outside, this place seems nice but the inside is a whole 'nother story.. Let's start with the good things about this place: nice pool area w/ plenty of towels, beautiful common area, great complimentary breakfast, lots of parking Regardless of the positives on the outside, the suites are honestly what you are paying for. We came as a pretty large group of about 8 people. The rooms do accommodate for large groups (bed wise): 3 queen beds, 1 sofa bed, and 1 pull out bed .... and 1 bathroom. But that's alright, we knew what kind of room we were getting into so that's on our part. Besides that, here are the real issues that we had: 1. Rather than a central AC system, there is an AC unit for the 2 bedrooms and the main living room. This came as a surprise given how modern the exterior (common area & pool area) of the hotel seemed. When we did turn on the AC unit, for some reason it made the room feel humid??? And it was really loud so there would be no way we could sleep with those AC units on. But ok fine, Marin county is known to be an area that has great weather so I would understand why when the building was built, an AC central was not built into it. Adding on, given the weather was good, we could simply open the windows. 2. If you do not like sleeping on extremely soft beds, this is not the place for you. In fact, it was so uncomfortable, some of us came out sore from sleeping on the beds?? How is that possible??? I do also understand that this is a personal preference situation. HOWEVER, the sofa bed -- give it a hard pass. Unless you enjoy feeling each individual spring caressing your body - don't put people that you care about through that. I cannot see why anyone would enjoy that. 3. The table only had four chairs. Now this could just be me nit picking now - but if you made a room that was made to accommodate a large groups I would assume you would design the room to better fit situation?? Are we expected to play musical chairs here??? However this could be our own fault given that we knew we had a large group and still booked this place. Now here's the tipping point -- 4. One of the rooms had a strange odor.... we concluded that the pillows must've absorbed pee into it. The pillows that did smell like pee all came from one bed specifically so maybe a kid from the last people who stayed in this room peed on it? We waited until the next morning to call the front desk regarding this and asked from them to change the pillows. The response was that they had their hands full and were unsure if they could provide a housekeeping service immediately. We informed the front desk in the morning but the service did not come around until around 4-5pm. When the housekeeper did come in, she denied smelling anything on the pillows! When you have 8 people vouching that there is a stench coming from somewhere -- you would think to believe them right?? Nope - pure denial. If anything maybe the housekeeper's nose had allergies??? Maybe the housekeeper worried that if the problem was admitted it would cause the hotel troubles??? Adding on, all the housekeeper did was change the pillowcases??? Changing the outside does not change the fact that the pee has been ABSORBED by the pillow itself. Overall, just the way the housekeeper handled the situation unprofessional. Here's a suggestion: rather than denying - you don't say anything and just say "I'll take the pillows away and replace them". Then maybe we would not be in the situation where I have to write this review. Anyways, maybe if you do not get a room that has pee pillows I would give this place a 3/5 stars. But I honestly could not see myself recommending this place to ANYONE that I care about especially if they are coming in a large group. read more

Run while you have the chance. The worst hotel I've stayed in, in forty years. While there were a few nice staff members, Gustavo and Mano and Rick, the rest of the staff clearly conveyed that didn't care about the guest experience. When I politely asked for help from the front desk, the front desk manager Mark was unpleasant and unhelpful. In my opinion he neither managed nor offered any resolution. Here is the list of some of the problems in the room, followed by one description of the food: 1. Let's start with an 87 degree room with no air conditioning. They have an evaporative cooler, but it required buckets of ice to even achieve a coolish flow, and it didn't cool the room. The person who tried to get the coolers to cool didn't know how they worked and put one handful of ice in, which was located close to the ground. 2. Ready for a nice bath? The bathroom features dirty tile and grout, and it was disgusting. 3. The air in the room was dank. Even with windows open in the night it still was worse than a locker room. 4. Stained furniture, smelly curtains and carpet that looked like it hadn't been washed in 10 years. 4. Blue chewing gum stuck to the floor. Housekeeping lied to the manager and said there wasn't any. 5. Everything was sticky, phones, handles, you name it. 6. Because I chose to support another guest who was also complaining about dirty bathroom he said maybe this hotel wasn't "the right fit" for me. He was correct in that regard. When I discussed the heat problem he said that they didn't advertise air conditioning, okay, that's a point, but they do claim to have coolers. They didn't cool. Dirt, dank, and, did I mention disgusting color, prints and clashing prints, for those of you aesthetically minded. I would have gladly put up with the ugly room, but not with a filthy room. 7. Horrible food. Dried out mix eggs. Soggy fruit in which they had poured water so it was swimming like the bottom of a pond. Pour your own processed waffle mix that sits, and sits. Too disgusting to want to further describe. To summarize, very bad room, apathetic to bad staff, terrible food. Avoid, avoid! read more

This place is overpriced garbage! Dirty, smelly, most rooms are falling apart. Plumbing sucks! No AC, and if you stay several days, housekeeping is a joke, very lazy and sloppy crews! read more

Well, I would have given it four stars, but the 25-minute wait until they found my Bookings.com reservation knocked it down. I was tired and sick, and the night desk woman left me standing there nauseous in the lobby. For God's sake, what's more important? Your paperwork being in order or the comfort and convenience of a guest who has already paid trying to check in after midnight? Management needs to use this as a training opportunity. Other than that, the stay was quite nice. The room layout is spacious, everything was clean and the bed was comfortable. Parking was free, and there was space available. I had no complaints.--other than the check-in fiasco. read more

My company has been hired by a business in Ross Valley. Marin Suites is the hotel where we stayed for a scheduled 9 day job. Upon arriving, we were placed in rooms. upon opening the door, the rank oder of sewer filled my nasal cavity and the gag reflex was strong. Yay! I called the front desk and spoke with Rita. Although she was kind, no solution was suggested. And, this disgusting situation was not rectified. I got up at 5:00 am the next morning after sleeping with the bathroom door shut and my bedroom door shut, locked in my bedroom, trying to escape the stench. I spent from 6:00 am until 8:00 pm at work. Upon entering my room, once again, the stench filled my lungs. I am NOT a drama queen. Please understand, the picture in the website is the perfect example of "putting lipstick on a pig". I STRONGLY SUGGEST staying at another hotel. read more

I didn't end up staying here...I'll get to that later, but I felt the need to share my experience corresponding with this hotel for those who might be in similar situations. I had planned a romantic weekend for us in Sausalito as a "getaway", even though we live in SF. I booked a room weeks in advance, and was clear in my reservation notes that we needed an room with an ADA bathroom since my girlfriend uses a wheelchair. I even indicated in "special requests" as directed that an ADA bathroom was required. The website clearly states that if a request cannot be accommodated, the hotel will reach out to you. I started to plan my romantic weekend, and I had BIG plans! This was a surprise... after packing all of our bags for 2 nights, I told my girlfriend in the morning that we were going away this weekend, after she got home from work. She was super excited, and headed off to work for the day. I hadn't heard from the hotel about my requests for an ADA room, so I called to confirm that they had a room for us. I was told that they "didn't know I needed an ADA room and all of them are booked." My heart sank. They didn't know, when I clearly indicated this in my requests and have an email confirmation to prove it. I was told that there weren't any rooms with ADA bathrooms for the weekend, but I was still "welcome to stay". We can't stay anywhere without an ADA bathroom I explained, or it's not safe for my girlfriend. I was blown off and told that I could cancel with no fee. I asked to speak to the manager, who was equally rude and not helpful. He then told me I could stay at the Best Western or America's Best Inn, or anywhere in San Francisco. I was beside myself. We ended up staying at home in SF for our romantic weekend and made the best of it, but I was heartbroken. Thanks, Marin Suites for ruining my original plans with your terrible customer service and lack of awareness (some of us do actually need the ADA bathroom). I was totally prepared to pay over $1000 for our 2 night stay, too. If you're in need of special accommodations, I would recommend looking elsewhere or calling to ensure that they have appropriate rooms to suit your needs. If we were out of towners, we would've been left with no other options. All of the other hotels in the area were sold out, too. read more

This is not the luxury suite it appears to be. It is more of a minimalist hotel similar to a Best Western. Keep in mind, this is an old apartment revamp. There is no air conditioning in the complex. It would be advised to keep your windows open during your stay. The bed was comfy and the price was affordable. The amenities included a heated pool, spa and a outdoor common area they call "The sanctuary" Overall, a decent place to do an overnight, but nothing ecstatic. read more

WONDERFUL HOTEL WITH SUCH GREAT SPACE! We reserved our stay at Marin with a one bed, kitchen and living room, bed was comfy as ever and the room was clean! Breakfast was simple, but not too bad. Pool and Hot tub was relaxing and clean with the staff friendly as ever! Convient place to stay considering theres a Safeway and shopping area just right there! Ill be coming back! read more

This hotel is definitely a mixed bag. I have read a few of the reviews talking about the thin walls and other issues but no one complaining about these issues is balancing it with the price to make a value comparison. This is a great value if you go in with your eyes open but there a couple caveats: 1) Noise - a bit of an issue but not terrible and not for the price, some thin wall issues for sure and close to the freeway which plays into next issue. 2) No AC - this caught me by surprise as I never pay attention to this when looking for a hotel because even the cheapest hotel has the wall mount units. That being said you are on the Pacific coast and the cool evening air is fantastic, the 2 bed suite we were in had ceiling fans in the bedrooms so the heat (and it was hot) was not an issue. However if you want to sleep with the windows open the freeway noise is an issue. Fair warning, take some earplugs. 3) Suite amenities/supplies - Quite a few things were missing from the list in the kitchen. If there is a list make sure the staff checks the list and everything is there; as soon as it is obviously not checked I start asking what else the housekeeping staff is not doing. We asked for a frying pan and some wineglasses and they were provided no problem. 4) Electrical issues - There is some weirdness with the grounded/ungrounded plugs and sometimes your phone won't charge which is a pain in the ass when you are there for 6 days. also the heater unit with the thermostat turned down all the way was still emitting heat, just odd. Despite all this I still have to give this place a recommend based on the value, size of rooms, excellent pool and outdoor facilities including BBQs for guest use and outdoor lounge. It is a short walk to Larkspur Landing ferry and we had a great time. We had a big delay on check-in and didn't get a room until almost 6pm but we didn't make a big deal of it, sometimes stuff happens. Over all this was a very comfortable and relaxing place to spend a few days in the Bay area. I would give it 3.5 stars but 4 seems like too much; and I would stay here again next time. read more

We got such a deal on Priceline.com. Then we upgraded to an amazing two bedroom suite for $10 a night. The rooms are absolutely wonderful. We also really enjoyed the pool. It's wonderful for a family vacation. My only issue was the absolutely terrible Wi-Fi service. If it would've had good Wi-Fi service I would've given it five stars. It is centrally located to restaurants in Marin County. It's also very accessible San Francisco! read more

Don't get fooled, their website is completely deceiving. It appears to be a nice "hotel" but when you get there it is nothing more than a rennovated 70's apartment complex! We should have known upon check-in when the lobby smelled like urine. Walls are paper thin, no A/C, room was steamy hot, and my shower window opened up to the "hotel" hallway. We thought our nightmare was over until we got in the car and noticed little bugs crawling all over. I also travel alot for work, and I will never book this hotel again. So excited to head home! read more

Was looking for a place just out of the San Fran and close to Muir Woods and this fit the bill. Friendly hotel check-in staff. The courtyard area looked lovely with the pool and spa but don't have time to enjoy. The room was very spacious and included a kitchenette which we didn't use though. Bed was very comfortable and room was clean. Included breakfast but we had plans for breakfast in Mill Valley. Excellent value for the money. read more

We stayed in one of the 2-bdrm suites and for the price, it's a lot of room but not a lot of quality. I read one review where the term "putting lipstick on a pig" was used and that pretty much describes this property. It's an old apartment building with a few upgrades but not enough....examples: 1.There are too few plugs and only two grounded plugs that you'd actually want to charge up your cell phone and computers on, but since they are located over the kitchen and bathroom sinks, it's a little precarious. 2. The doors have been painted over so many times, that they barely close. 3. The hotel is noisy and the walls are thin. 4. It's over-priced. 5. The housekeeping staff had to be coaxed into vacuuming and actually cleaning up the place when they finally showed up at 5pm. As a rule they will not wash your dishes, but will kindly leave a sign on top of the stuff in the kitchen to remind you - even if you've already washed your own dishes. 6. There is NO A.C. but a portable swamp cooler in the closet. 7. Check-in time is 4pm and our room wasn't ready so we couldn't get in until almost 5pm. 8. The room was not very clean. I could go on, but I'm tired of complaining... read more

If you're interested in a hotel room that looks and feels like a dingy college apartment, this is your place. I'm sure it's great for people needing something a little bit more long-term than a hotel room and not as expensive as the pricier suite hotel chains. But for a one-night business stay, this was no good. Too loud and too dirty. On the plus side, it is close to freeway access (which accounted for the noise) and it had a nice complementary breakfast. Other than that though, it was definitely "meh". Won't go back. read more

Love this hotel!! Massive room with gorgeous views for an incredible price! Tim was wonderful at the front desk checking us in. Efficient, helpful and friendly :) read more

We are remodeling our house so we have stayed at several hotels in the local area. We stayed at Marin Suites on two separate occasions. Marin Suites is a pretty decent value and you get lots of space for your money but the cons are many: Housekeeping - I don't think the floors are vacuumed. Ever. Upon check in, I found popcorn and other debris on the floor and crumbs all over the kitchen floor. There is a sign that says room attendants are not allowed to perform kitchen related chores. Totally unacceptable. I'd be happy to wash my own dishes but sponges are not provided. We opened the microwave to heat up some food and it was more disgusting than that of a microwave in a college dorm. Rooms are not really serviced during your stay - beds are made but sheets are not changed and towels are replaced but that's it. Noise - the noise is crazy. When other rooms are watching tv, you can hear it clearly. There's 1 portable AC unit in our room so I like to have the windows open. The noise from the pool, freeway and other guests is pretty gnarly since the walls are paper thin. One night, there were some guys fighting from 1-2:30am in the courtyard and it was so disruptive. Breakfast - the breakfast is all Sysco previously frozen processed food. It is barely edible though free so I should not complain. Bathroom - we stayed in one room where the bathroom smelled so moldy, it gave me a debilitating headache. The second bathroom (on a separate stay) was better (though still smelled so moldy) though no ventilation. Overall, I thought that this was an ok place to stay for an extended time period because the suites are large and good for a family. read more

WARNING - If you want the AAA rate, make sure you have an updated AAA card. Even though my AAA account is current and I had AAA confirm it over the phone to them, the front desk gave me a REALLY hard time about it. We planned to stay here for 2 nights during a relocation. I asked around about what people thought about the hotel and every response I got was "its okay". We needed a suite so that we could continue to have meals with my 18 month old (going out to dinner just isn't an option for my active little munchkin). We stayed for 2 days and everything was completely comfortable. I agree about what others posted about the elevator and I also agree that you could tell that some things were dated. The couch in our room was pretty nasty and the sofa chair looks like someone's cat took to it in a very bad way. However, everything met our needs perfectly and we were completely comfortable. Luxury - no way. Comfortable to accomodate a family - yes. read more

This review is based on a meeting I had here with some colleagues I didn't stay here, but met some people here for a short meeting. They have a nice open air area for seating next to the pool we met at and really had a good meeting over there. The people were friendly and it was in a very peaceful area, though right next to the freeway, so very convenient to get to. Lots of parking and easy to find. We sat near the pool and though there were a bunch of kids having fun, it wasn't noisy at all! read more

We checked in and they had our room with two queen beds booked for a single person. I became "him" to the desk clerk and my children became "them". We booked the room for two adults and two kids in advance. The person was surprised. They put us in a room that smelled like a heavy smoker had lived there for years. When we called to have the room changed the person at the desk seemed to be aware of the smell and offered to send someone up with a key to a different room and to help us move our bags. The person never came to the room, so my wife had to go down the the desk to get the keys. Person never showed up to help us move to the new room so we moved the sleepy kids up to the third floor to a musty dated room. The walkway to the room was not lighted making it extra creepy. Especially with kids in tow and luggage for 4. Thirsty I visited the "Sanctuary" area where I interrupted a couple of teens in the middle of a heavy petting session. The vending machine had a sign posted on it saying "coins only" yet it had a slot for dollar bills. I suspect it has been broken for a long time as the sign looked to be a permanent fixture. Not a big deal if you are walking around with a pocket full of change I guess. Went to the desk to get change, nobody there. Save the trouble, pay an extra $25 per night and book anywhere else. Oh and by the way, 72 hour cancellation policy so once you show up you are pretty much stuck staying put. Avoid this musty mess. read more

I stayed here during my relocation to the Bay Area from Nevada. Being my home for about a month or so, it still never felt comfortable. I think it was an old apartment building that was converted. The rooms are nice and big with a separate kitchen, living room, dining room, bedroom and bathroom. Towels suck. Cable sucks. Internet TV sucks. They don't have daily room service. Front desk staff could use some customer service training. The good thing is, there is a Century Theaters next door, however, it only has one screen. For $10+ you can see the one movie that is showing, no theatre hopping here! Also, they have a breakfast room downstairs with a hot waffle iron. I never thought this would be such a big thing, but compared to the other continental breakfasts that is typically offered, having a hot breakfast option is a nice touch. It's not the Hyatt with their hot all you can eat buffets, but for $99 bucks a night, you can't be too picky. Oh, but now that I'm thinking about it. In the 1-bedroom floorplan, the only heater/AC unit is in the living room. So, the heat or the air never really circulates to the bedroom which makes it very uncomfortable. On one of my trips, I asked for a studio unit instead of a 1-bedroom. I actually enjoyed this much more, still a good size room with a separate kitchen and dining room, King Size Bed and a comfortable temperature. The kitchen is complete with a microwave, sink, oven, silverware, plates, paper towels, and a small amount of cooking utensils. I picked up some California Pizza Kitchen from down the street and ate it for a couple days since I was able to reheat it in the microwave. Oh, parking sucks. The spaces are too close together. Park next to a nice car in the lot, or park in the Century Theaters lot next door. read more

I'm going to give this place 3 stars simply because if we didn't have a child, our stay would have been better. However, this weekend we had a horrible stay here and cut short a weekend away because of it. The staff were nice but we arrived at about 2:40 and our room was not ready. In my experience, most hotels will give you whatever room is available, they haven't specifically assigned a room already, so that was weird. We got into our room, which was nice, but we already knew there were going to be issues when a) we had been stuck on the corner room downstairs, right where everyone enters the hotel and b) there was no AC in the room and it was a record heat day in the 90s for the area. I'm guessing we were put in this room because we had a child. Our child went to sleep fine, but people kept walking by being loud (which I know you can't control and it's a chance you take when you stay in a hotel) and waking her up. Then, we went to bed and it was just way too hot in the room and absolutely uncomfortable. Our daughter even had a fever at this point and was so unhappy. She would not go back to sleep and was screaming uncontrollably. We had enough and didn't want to bother other guests. Had there have been AC, she would have gone right back to sleep and all would have been fine, but it was awful. At 2 a.m., we packed up and drove the 2 hours home. Therefore, we lost our money that we paid for the hotel, and money that we had spent on tickets for things in San Francisco the next day. We knew that had we have stayed, she would have been a mess without any sleep and we didn't want to put anyone through that. I called the hotel and asked to speak to a manager. I didn't ask for a refund or anything like that but somehow a message got relayed that I wanted my money back and I received a message that said we'd stayed in the hotel a few hours and we could not get our money back. Clearly they have miscommunication problems or they are used to complaints by now. I called back and spoke to the manager but all he did was tell me it's not normally that hot, appreciated me voicing my concerns and that was it. Yes, I get that had we not have had a toddler with us, our experience would have been very different, but to not have AC in a hotel in California is ridiculous. I don't care if the temps were record high that day. We are just overall VERY disappointed and upset that we missed out on a nice family day out in the city the next day. read more

Full disclosure - I pretty much dislike coming to the SF Bay area for any purpose primarily because of its philosophy of punishing tourists with high taxation to pay for its social welfare freebies for the undeserved leaches of our society. With a 27% hotel room tax rate, which is much higher than any VAT in any other 1st world country, SF should be ashamed of itself in trying to lure tourists to this black hole of local governmental waste. That being said... We had to make plans for this 1-night stay just a few hours before our arrival. To say you can't find anything decent in Marin County for less than $200 is not an understatement. This motel is attractive and well-maintained on the outside, and has very nice garden grounds and pool area reminiscent of an Embassy Suites, but without a roof. Make no mistake, this is very much a converted apartment complex with unit front doors that are exposed to exterior balconies. Unit was obviously one outfitted for disabled use, it being on the bottom floor and accessible shower with no curb. I think they fill this one at the very last in the event someone with special needs shows up, which probably accounts for the good condition of the unit. While clean and maintained well, if I were the owner I'd change out the kitchen counter to granite top to update with the cabinets, sand and then paint the interior door frames, change out the bedroom and bathroom doors, and replace the carpet. It would then justify the $239+tax for this area. This appears to be a reasonable rate for this area, but not so in Orange County where you can get similar quality for no more than $200/night. Bed was comfy with a plush top mattress. No AC as others say. The portable AC is functional, BUT IS NOT MISSING A GROUNDED PLUG as others seem to insist. The plug itself is capable of a ground, but was clearly not installed by the manufacturer - it is only a 2-prong plug. Ceilings are a bit thin, so you will hear footsteps above once in a while. Staff is about average friendly, not extraordinary like at a resort. But all that said, if we had to come to SF again, we would stay here again for the price. read more

Marin Suites Hotel Stayed here 4 days. Location was excellent, morning food was good and about avg. Bed was good, AC worked well. Housekeeping was good. sheets and towels were very clean. The hotel itself is a bit dated, and the price per night reflects that. But we enjoyed our stay. read more

Got this hotel from Priceline as a express deal. Stayed in a two bedroom suite for 2 nights on Sunday and Monday nights. If you are looking for the typical hotel experience, this is not it. As others have noted this is a converted condo building and has a motel feel to it. Pro: Huge room with full fridge, full kitchen, and giant living room. Breakfast was good, Make your own waffles, and hot foods in a hot tray including omelets. Free Parking: Close to Ferry to ATT Park. Couch which you could sleep on if needed. Cons: Weird situation with plugs. Some 3 prong, some 2 prong. The portable AC units all needed 3 prong outlets so there is a limited area you could move them. Had to open the windows to air out the room. Weird cleaning solution or something which they used made me open the windows the whole time I was in the room. TV was positioned weird, in my opinion. It was situated in the corner of the room, in front of the desk. So if you sat at the desk, no one could watch TV. I would stay here again, given the price point and huge amount of room. I did not have a problem with noise as I was on the top floor away from the high way. Its more on the level of an extended suites hotel rather than a full service hotel. I stayed here because of Muir Woods and proximity to ferry to SF. read more

Needed a place to stay last minute. Tom was the most genuine and accommodating. The rooms were so clean, the pool was superb as well. I felt like we rented a fullly furnished studio apartment for a night. The places were set on the table and ready for us to enjoy Dinner that we had brought back from Whole Foods. I loved It's so much that I booked a room for tomorrow for my overnight visit. read more

Very nice hotel suite, cute kitchen and dining table, and fantastic layout where every room faces the pool which is gorgeous. We stayed here with a lot of people in our room (more than 6) and really used the room just to rest up and shower. We didn't stick around very long, but the hotel didn't hassle us for having too many people. They provided us extra towels, helped to get a room key to someone for us and were just incredibly friendly and accomodating. I did notice our shower did not appear to have been cleaned prior to taking the room. That was the only issue I noticed. It wasn't gross but there were several hairs that did not belong to me in there (and I was the first of our group to take a shower.) It's also located just next to a restaurant that we would have tried but we wanted to eat before the dinner service. Instead we went 1 block down to the mall where there were dozens of food options from Il Fornaio (fantastic upscale Italian restaurant) to Cal Pizza Kitchen and a Wraps place (where we ate.) Classical music playing in the courtyard where we sat under a shade umbrella and enjoyed the balmy weather. Overall great people, great hotel, great experience. I highly recommend. read more

I grew up in Marin, somewhen I walked in the lobby, I asked the concierge if this used to be apartments. Lo and behold, it did! Pluses: My room is really a 1 bdrm apartment! full kitchen, good sized bath and bedroom. Clean, nicer bathroom, double panes windows. Good location, in safe area. Minuses: on freeway, courtyard echoes and is noisy when guests chat, louder even still when they walk by on the walkway. Can hear persons t.v. downstairs and I know it's not on loud. For what I need the room for, it is perfect. Not great for a long term stay for me, but decent enough if you needed a place to crash for a few days and wanted a kitchen and access to freeway. read more

No AC. Paperthin walls. No coffee for guests in lobby. No water in the rooms or vending machine. Called down to the office to ask for water.. they said I had to drive to a store. Really? The breakfast was fine. Overall it's not too bad a place and I slept just fine. I would stay again as it is dog friendly. read more

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Very pleasantly surprised with the facility, it's pool and outside lounging called the Sanctuary. Room was spacious with a full size refrigerator and microwave. The free breakfast provided was hearty including omelettes waffles juices and fruit. The distance from the hotel made it convenient to visit many area sites including Napa Valley and the historic San Francisco district. Well worth the short 25 minute drive from Golden Gate Bridge. read more

This is a clean hotel in an area with not a ton of options. I liked it, clean beds and rooms and a lot of space. We stayed in a one bedroom suite with two beds. The walls are paper thin and parking is limited and tight but the rooms are clean and it's close to the highway and mall, I can't complain. I slept comfortably and I like that check our is 12pm. It worked for me and my family. Only issue, this a sleepy little town and nothing was opened after 9pm. read more

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Convenient location, air conditioner/ swamp coolers didn't work. Ceiling fan didn't work. It was a strangely warm evening in March and the room was roasting. The direct TV doesn't work properly. Very disappointing stay. On the plus side very nice maintenance worker rigged the ceiling fan for us so it would stay on and swapped out swamp coolers to try and get us through. He was great. read more