Spectacular service department. Great communication, easy to…read moreschedule and timely work done on my 1968 Star Craft !

The staff here is knowledgeable, courteous, professional, and very patient. We recently had a…read moreweeklong rental of a pontoon boat: From running us through all the workings of the boat, all of their insider knowledge of the lake and spending as much time with us as we needed to feel comfortable on the water. The boat was in great shape and we lucked out with a week of absolutely perfect weather. Everything from heading out to returning a week later was absolutely seamless. This place is fantastic.

I had three boat parts that were sent to this business almost 3 weeks ago. My marina selected them…read moreas the repair/sourcing shop to perform the work. For important personal reasons, I needed those parts repaired quickly. They would answer my calls and receive me in a friendly manner but there was no sense of urgency. Their progress reports were vague and lacked specificity One of the parts was outsourced to a third party. That third party also lacked urgency of any kind. I had to initiate all forms of inquiry. We informed that the shaft had been shipped via UPS, the conjectured that would arrive in a couple of days. But no guarantee. When I asked about a tracking number, they stated they knew of none. All UPS pkgs have a tracking number. You just have to ask. After all three parts were returned to the marina, the owner declared I was " a real pain in the ass" My assessment is that he needs to look up the definition of a customer. We're the ones that pay him for his services. We're the element of his business that pay his bills, provide tax money and generate his profits. I would never use this business again and will discourage many of my fellow boaters from engaging them in any instance

From the owner: When it comes to expert boat propeller repair and sales,…read more residents throughout upstate New York turn to Canandaigua-based local business, The Propeller Works, Inc. With an always expanding and frequently updated stock of boat props as well as a team of dedicated mechanics, this is the only stop you will ever need to fulfill all your propeller and engine needs. The experienced staff here does all work on-site and is well-versed in boat parts and propellers; there's no issue they can't fix, and no component they can't install. What kinds of propellers and boat parts can you find here? What sorts of repairs do they specialize in? * Aluminum boat propellers * Bronze propellers * Stainless propellers * Nibral propellers * Shafting (straightening and new) * Marine starters, alternators and power trim motors With 35 years of experience in this highly specialized business, the team at Propeller Works knows that the only way to thrive is to provide nothing but the best and most

If you're looking to buy a boat from this place... RUN AWAY FAST. I spent over 4 and half hours…read moredriving from Pittsburgh PA to go look at a Malibu VLX that I was told up and down didn't have any hull damage from a salesman named DANNIE. I asked 5-7 times on the phone if he had put his eyes on the boat and he said and I quote "we don't take in anything even with spider cracks". Upon getting there I saw the damage and Dannie scratched the back of his head and goes "guess I didn't see that". Sure.... As you can see in the photos it was clearly damaged. He then said "I'll fix it" and "well I'll knock off 1,000$" like that's not the point there was damage done to the fiberglass. He then proceeded to argue with me over it's a 20 year old boat it's not gonna be perfect... typical used car salesmen with shady tactics. Stay away from this place. I caught DANNIE in multiple lies. One with the gelcoat, then with the hours of the boat he said and I quote "it's got between 400-500 hours, but definitely nothing over 500" it was 511.... Not a crazy difference but still a lie. Then the back story behind the boat when I got there he all of sudden didn't know much since "someone else took it in on trade" all of a sudden.. STAY AWAY from this place. Can't even imagine what they are hiding about these boats if they lie about the smallest of things and waste peoples time like they did mine. Long story short don't trust this shady boat marina.

We rented a pontoon on Canandaigua Lake and Smith Boys was easy to deal with, had quick service,…read moreboat was clean and in good shape - worked perfectly. Shannon at the front desk and that answers the phone is super helpful and knows all you need. Definitely rent from where or use them for whatever your needs are - especially if you're in the south end of the lake.

The new ownership here is great--strongly recommend. Straightforward, honest, reliable. The boat…read moreservice, while anything but inexpensive, is excellent. This is THE place for everything they do

Last week my husband and I reserved a boat. We were excited to have a nice afternoon ride on a hot…read moreday. Packed all our gear and our dog. Arrived a few minutes early. Only to be told they don't have a boat for us. They apologized for over booking. After reading the other reviews, I think it was a blessing in disguise. Needless to say we'll never go there again.

I went to the Irondequoit store with a straightforward project, replacing running rigging on my…read moreCatalina 18 sailboat. The "gentleman" that waited on me was disinterested, rather dismissive -- "oh, we don't do that" -- even though there was a wall full of the appropriate materials on the wall in the store. When I asked him for a price, he was curt and made no effort to understand my needs. That will be my LAST visit to West Marine, and I plan to share my experience with friends, family.

Great staff and well stocked Marine Store. I frequent here for anything from small hardware to…read moreexpensive parts. Tons of new products and the stuff is of good quality. Huge array of boating products and pretty much the 1 stop shop for this area.

This place is convenient and has good service…read more It gets 4 stars because they sold me the wrong light after I told them the make and model (and year) of my car twice. So I had to drive back. They also didn't offer to replace my light for m. This is the only location that hasn't changed a bulb for me.

From the owner: Your local Advance Auto Parts at 180 Eastern Blvd in Canandaigua offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

Was looking to get a boat seat repaired and checked out their website where they advertise…read moreprofessional canvas and custom upholstery of seat cushions etc. Stopped in with the cushion and was immediately told they don't do upholstery.?? They couldn't suggest anyone in the area that could assist and were anything but helpful. When it comes time to replace my boat canvas, I know one place I won't waste my time with - Mahaney Canvas of Cayuga, New York!

Wonderful caring staff, great place for a dock or for supplies. Definitely recommend as their…read moreknowledge and experience is unsurpassed

2017 boat slip was flooded due to high lake water. No refund but I was lucky enough to get a…read morecredit for 2018. However, I sold my boat and wanted to sell my slip. NO was the answer when I asked. This in no way would make one bit of difference to the owner. She is not real warm and fuzzy anyway. I now can dangle my feet off my slip all of 2018. How bout that for customer service. In all fairness they could at least upgrade the docks. I know my $1048 is a good start!!

Ordered and purchased online for pickup. The staff had parts ready to go. Had core parts to return…read moreand was in and out in less than 8 minutes.

This is the only auto parts store I will ever go to honest knowledgeable, and very respectful…read more Thank you.

Thank you Sutters!…read more We had an amazing day celebrating the high school graduation of our godson and nephew! Together with family, we enjoyed tubing, laughter, and quality time on the beautiful lake. The boat was brand new, which made the whole experience feel even more luxurious and carefree. Thank you for helping us create such wonderful memories for this milestone! We will be back!!

Beautiful facility, the best boats and an excellent staff. Great place to do business.read more