I contacted this company to get a diagnosis on my bmw. The owner sent his brother because he was…read morebusy and nothing wasn't done and I payed the fee. I reached out again to the company (by mistake) and explained to the owner what happened, and I wanted him to come out himself to check it He told me that I would have to pay another fee because he doesn't wanna come out for free even though they already made money off of me. I definitely would not recommend. Very Very Very Unprofessional I'm happy you responded to this review because you already know I didn't want anything for free l just wanted the help to fix my car.

This guy will get your car up and running in no time. He's reliable ,responsible, and professional…read more He really came in clutch got the car fixed up before it was time for work very well recommended. I appreciate you again Xavier

My antenna was accidentally removed from my car and Mr. Wayne and his crew fixed it back to…read moreperfection. Also my oil sensor pressure switch went out. They were able to order the part and replace it. We had a little mishap that mistakenly happened on their end and they were able to repair that as well with fairness. The most important part of my experience of being a client of A Plus Auto Repair is the integrity, professionalism, and kindness that Mr. Wayne displayed. I would recommend anyone to visit A Plus for their car repair.

Been dealing with a lot of mechanics on getting simple things done with me my car. Through this…read moreexperience I learned alot of mechanics lack integrity and when they see a woman they'll say anything they need to run up the chargers. This has caused more and more problems too occur with my car. I visited A+ auto today and this is where I'll be going from now on. They took everything I had to say into consideration, listened to me asked the proper questions needed and provided all the services I needed for the price we had already discussed. I want to say thank you to the establishment for having integrity and being honest with me. They also explained to me what was really wrong with my car, witch I'll be back in the near future to handle. Since I left my car has been running smoother, actually feels like normal again!

Red (the owner) is an awesome guy! He looked at my husband's truck with his diagnostic reader and…read moretold him exactly what was wrong....the first one in 8 years to hit the nail on the head! Full of knowledge. We appreciate your knowledge Red and wish you all the best!

I really feel taken advantage of. They charge on the high end, but their work is shoddy. One week…read morelater, my car is back in the shop (a different shop of course). Apparently, they did not secure a hose well enough, and when it came loose, my engine's intake was filled with anti-freeze. I noticed that one of the workstations in the garage had an open Budweiser sitting out. Maybe that's why they couldn't clamp a hose down right? Adding insult to injury, the mechanic was rude to me in every interaction. It felt like he resented me before he ever even met me. I was paying with a credit card, so I had to go through this poorly lit and grungy room. While in there, the mechanic kept making statements that ended with, "You know how females are." So if you're a woman, you may want to go somewhere else. It seems like they'll peg you as a sucker.

I really wanted to give a positive review because the brake pad replacement itself went smoothly,…read morebut unfortunately the experience took a turn afterward. When I went outside after the service, I immediately noticed a lug nut was missing. After looking closer, I saw that the wheel stud itself was broken - which I know for a fact was not damaged prior to the repair. When I contacted the mechanic about it, he did not deny breaking it and asked me to go purchase a new stud and lug nut, which I did right away. He said he would return to install it, but after that point communication became very unreliable. I texted several times with no response. When he finally replied "yes" to confirm he would complete the repair, he still never followed through. Since then, my messages have gone unanswered. On top of that, he told me the broken stud was "no big deal" and that he knows someone who drives around with multiple broken studs - which was extremely concerning to hear from someone responsible for vehicle safety. I don't feel comfortable driving with a broken wheel stud, and the situation has been left unresolved. I wish this could have been a positive review, but based on the lack of accountability, poor communication, and safety concerns, it cannot be.

Kevion arrived a few minutes ahead of time, was friendly and professional. He got my drained…read morebattery charged up and offered follow up at no extra charge.

I would not recommended. I called Teejay about fixing the brake line on my daughter's car. He came…read moreand did a diagnostic for $95 and said that fee would be applied to the labor fee. Once he came and did the diagnostic he said he would try to find the part for her vehicle. The next day or so he informed us that he was unable to find the part and it would have to be ordered. I asked him if he could order it because mechanics usually get a better price, as well as to insure we had the correct part. He told me he was unable to find the part at the auto store or the pull apart and we would have to do it. We found the part for $150 and sent him a screenshot of it and he confirmed it was the correct part. After ordering the part, I found another mechanic to because I wasn't feeling great about our interaction when asking him about the part. The other mechanic came to put the brake line on but the break line,Teejay confirmed was the right part, did not fit. Hence, why I previously asked him to order it. Nonetheless, the other mechanic said he would get the part himself. He was able to find the part at several locations as well as pull apart. He got the part for $12. Once we were able to get everything taken care of I reached out to Teejay to see if he would refund the money that was to be applied to the labor. He said he would not refund the the money he would have only applied that to the labor. I said ok but also the part you said we needed was incorrect. He became argumentative and rude about the whole situation. I can understand if you have a no refund policy as far as the diagnosis goes, but there is no reason to be rude and, hostile about it. He was definitely unprofessional as far as my overall experience goes, even when asking about him ordering the part. Professionalisim goes a long way when providing a service. *and if you read some of his responses to the other reviews the tone says it all *never asked for anything for free. I asked for the refund for what he said he would apply to the labor. And AGAIN, if that is the policy, no worries. My overall point was the rudeness and unprofessional, as highlighted in his response. Never the money.

he was very rude and short when I called for a quote for something needing to be fixed on my car,…read morenever again, I've never had anyone deal with me like that.

Thanks man coming helping us in a time of need very knowledgeable, we were very impressed!! 5star…read morecall him if ever in need!!thanks again man!! Make sure yall call him!!

spoke with Rodney over the phone and told him exactly what was wrong with my car he gave me a…read morediagnostic price of $75. He stated that if he didn't have to change out the radiator the price would remain the same. He was supposed to fix the radiator and A/C. He came out the next day with his brother and the brother wife, they were nice people but he didn't honor his word and DID NOT have to replace any parts or remove any parts and didn't fix the a/c. He ONLY tightened the hose on my car and my friend told him it was still leaking!!! He assured me that he would come back the next day and fix the a/c. He charged me $200 just to tighten some hose... he didn't have to replace the radiator, he didn't add any fluids, he took out a part and put it right back!!! when I kept texting and calling he said he's coming the next day. The next day I called and asked if he wasn't gonna finish the a/c can he send $50 back. He ignored the messages.. kept texting he basically replied and said the payment couldn't cover the a/c!! Like what?! I paid you $200 to do absolutely nothing and car start back running HOT.

Michael at ATL Urban Garage could not have been kinder and more attentive throughout my entire…read moreservice experience. When assessing my car for regular maintenance needs (new brake pads and an oil change), he thoroughly investigated my all of my concerns and listened to me. The services my car needed were priced very fairly, and I didn't feel taken advantage of. That part is especially important to me as a woman who has been overcharged for unnecessary services in the past - you won't have to learn that hard lesson here! I have limited knowledge about cars (and LOTS of questions as a result), and Michael took care to address each one of them. He was patient, thoughtful, and so welcoming! If you have the pleasure of spending an hour in his shop while waiting for your service to be completed, you won't be without a great companion. He is a busy man, but clearly makes time for his customers. I would absolutely recommend this shop for their quality of service, kind staff & owner, and great value.

Michael was very knowledgeable and informative. Was very respectful also. Highly recommend!read more

Always responsive. I take My 2019 BMW X1 to get a battery replacement and brakes/rotors. Done…read morebefore quote time. Great quality mechanic and great pricing for repairs.

I called and he was there promptly!! Very professional person. Had my car done in no time. 0…read morewaiting in line. Was able to get quality service at home!!! I would recommend him to anyone in need of high-quality, professional, prompt service! Thanks for your help!