From the moment I arrived, I was impressed by the clean, comfortable, and welcoming waiting area…read more Amenities such as a complimentary charging station and refreshment bar made the experience even more enjoyable. I especially appreciated the viewing window into the service garage, which allowed me to watch my vehicle being serviced in real time. The service advisors were courteous, knowledgeable, and professional throughout the entire process. I highly recommend this business for its exceptional customer service and transparency.

Nice guys but their estimate was 75% higher than where I ultimately had the work done. I was…read morecompletely floored when they hit me with it.

Took my truck in for a significant coolant leak. They had it for three days, however, problem not…read morefixed. Brought it back and they had it another 6 days. About $1000 later, still have the same leak and now sitting on the side of the road over heating. Would not recommend this place!

Adam at Old School is down to earth. Awesome service. Good work for a reasonable price.read more

Charity was a huge help in getting my tires rotated and helping me learn what the loud squeaking…read morewas in my wheels in my Jeep. She called me early to make sure I had time to get it dealt with so I was able to pick-up my vehicle by lunch time, greatly appreciated!!

I had a very good experience there with Mark. No pressure, just the facts. He gave me his…read morerecommendations which I agreed with. Great experience, I would RECOMEND this location. Check for coupons and mention that you are a veteran if you are.

My van broke down on the way back to Wisconsin, and these guys were amazing!!! I would recommend…read morethis shop over any other shop that I have been to. Friendly, attentive, very informative, and above and beyond GREAT Customer Service. The mall is close by while waiting for the assesment. Highly recommended!!!

On 03AUG2026, I brought my Altima into the Fairview Heights Firestone for an oil change, alignment…read moreand wheel balance. Told them I was going on vacation, so be sure to check the car over. They had the car less than 90 minutes and phoned me to tell me it was done. On 09AUG, while driving in New York on vacation, the front driver wheel came off the car and we skidded to a stop. Luckily, no one was hurt and the only damage is to my car. The Firestone in Clifton Park, NY put the blame on shoddy workmanship and repaired the wheel and control arms at no cost to me. They told me that the Fairview Heights Firestone would arrange for the body damage to be done. Instead, I was pushed off to Firestone Corporate who are demanding I sign an agreement (indemnification, non-disclosure, non-disparagement, etc.) before they would pay damages and other associated expenses. So I guess we'll be going to small claims court for relief.

I have been coming to Dobbs for most of my car needs for over 20 years. I have always felt that…read morethe great staff have taken care of me and my auto. I feel that I get honest service at a decent value. A nail in my tire brought me into Dobbs today. I booked a an appointment so I was able to get right in and get the job done. Now I am back on the road thanks to Dobbs!

I stopped at Dobbs Auto Repair on my way back to Chicago over winter break after realizing my…read morecoolant was low. Even though it was a quick, minor issue, the staff was incredibly courteous and more than happy to help. They topped it off without hesitation and treated me with the same professionalism you'd expect for a major repair. It was such a relief to be helped promptly and kindly while traveling. Great customer service, friendly staff, and a place that clearly values taking care of people. I'd absolutely stop here again if I'm in the area.

Oil change was quick, easier and much cheaper that the dealer ship or Valeoline. Friendly staffread more

I have used Mission Accomplished two times for various reasons. They are very easy to work with and…read morehonest in their dealings with customers. They have proven to me that they care about their customers and their integrity is obvious. Most of us do not know much about the mechanical aspects of our cars. It isn't easy to find a repair shop that operates with this kind of integrity. Mission Accomplished has been that. I hope you do not need repairs, but if you do, give them a try. I think you'll be glad you did. And no, I did not receive any remuneration for this review. They are also in Belleville and New Baden.

Cannot say enough good about this automotive repair facility. The new store manager Cal is…read moreexceptional caring and goes beyond a persons expectations to make a bad situation better. 5 STARES ALL THE WAY.

UPDATE: they INSTALLED THE WRONG TIRES…read more I went to CarX in Fairview Heights, IL. I live on the West Coast and wanted some good, safe tires to drive back home. They sold me tires that were underrated for my van. I have a class E and needed a bigger tire. The shop I took it to for something unrelated conveyed that it was a miracle I didnt blow the tires on my drive out here. Their solution? Bring it back. I live 27 hours away. Ridiculous. Wasted on $537 on tires that could've killed me. The manager stated he only installs what the customer wants... I wanted safe recommended tires that were meant for the van that I own! Their negligence to do their job and install SAFE tires is a reason to stay far away from this company!

This is my 3rd visit and I always receive AWESOME customer service!!!…read more My vehicle was completed in a timely manner and the status of my vehicle was clearly & promptly communicated to me! The Staff is very down to earth and their location will always receive my Service; I highly recommend their services!

I went to Midas today and they accepted walk ins. I got there 10 minutes after they opened and I…read morewas seen right away. My wife's car was fixed and I was out the door within 30 minutes. I was grateful for prompt & professional service! Thank you Bob Easton!

You know when people say, I should have listened to the reviews other left, this is your I…read moreshould.... if you value your vehicle and wheels. It has been THREE weeks since my wheels were installed and scratched/damaged by them and I still cannot file a claim through Monro 1-800-876-6676 opt. 2. The store manager cannot do anything about it when attempting to file a claim, it is up to Monro. I thought W***rt tire center was bad, this is much worst. I have called multiple times the 6676 number, please continue to hold, your call is important to us please continue to hold, w the dreaded piano music, the moment I changes to a some mellow tone, which usually is about 50min into waiting, once it reaches 59min w 59 seconds the phone call will be disconnected. I hate, I mean I really really hate taking my car to this place. I paid for everything online, they tried to charge me the valve stems allegedly according to them it is not included w the installation,I mean the front desk talking out of their A*** h0l3. Had show them the online receipt. So I am not the competition as this place is a joke, but do remember if the wheels or anything happens to your car the company, not Tire Choice nor Monro will pay for damages. This company is a scam and a disgrace,they should be banned for servicing vehicles in Fairview Heights. Please continue to hold, your call is important to us....

Absolute worst...do NOT recommend…read more Car was there for 7 hours with them actively working on it. All I needed was the hose's replaced for my windshield wiper fluid. 3 incorrect parts brought to the store...nobody was letting me know what was going on...I waited at the store for 4 hours because I didn't have a ride back up to the shop. When I called at 10:30 they informed me only 1 more hour... I watched 6-7 people come and go with their vehicles. I try to be patient because I understand retail work but that was ridiculous...Will never be back! I think worst part is i never got a "sorry" for continuously keeping me there.

Great experience! Thanks so much!! Great service. Good work. Was in and out fast. Highly recommend.read more

Had my transmission rebuilt in mid December. Ran fine. Recently drove to Sarasota and back…read more Transmission worked great. I definitely recommend this place.