I had 2 teeth removed on 2/19/2026. after explaining my life long fear of dentists, this was my…read moreWORST dental visit in my 68 years. they used all the anesthesia they were allowed to, and then Dr Loker, what a butcher!! wouldnt even come back into the room to console me after sitting in the chair for 10 mins trying to get to a better place, I could barley walk out of the clinic with nothing more than some gauze stuffed in my mouth. And the almost worst part was paying $900 for the torture session. No person should EVER have that kind of pain in a dentist chair. Shame on Dr. Loker the butcher!!

Recommended by my orthodontist. So far my experience has been wonderful. Very appreciative of their…read morecare and concern

Be leery of this place..their billing practices are suspect...they billed me a few times for things…read morethat made no sense...they don't return calls about insurance questions...you have to wait months to get an appointment...I went to a different dentist today only to find out I have some serious periodontal issues that Matthews family dentistry did not indicate... They don't do a good job cleaning teeth....myself, husband and child all found out at the new dentist that we have issues that could have been dealt with, with more thorough cleanings and more thorough check-ups... Really disappointed...should have switched dentists a long time ago!

I have come here several times for clean ups and other things and never had any complaints. They…read moreare always very up front with the payments, the send several confirmation/reminders of upcoming appointments, always work with you and your schedule. Dr. Barrero is pretty down to earth and friendly. Definitely recommend!

Dr. Woodman and staff is excellent, very nice ladies at the front desk…read more You are always greeted and acknowledged upon walking in. Highly recommend

I've been very pleased with the dental work delivered by this practice but am unbelievably…read moredisappointed with the office billing personnel. On all of my visits, they require the patient to pay their higher Usual and Customary Fees as opposed to their contractually obligated in-network PPO fees. Refunds are made down the line to square the account but in the interim, the patient has forked over significantly higher dollar amounts. Why should the patients serve as their bank? I pushed back on this practice and was met with arrogance, smugness and general ugliness. The billing personnel clearly did not display any interest in understanding how the in-network PPO reimbursement worked. They even threatened to withhold treatment until I acquiesced to their higher fee payment request. It's a shameful way to treat patients and a black eye for such talented dentists and hygienists.

Been a patient of Dr. Grimes for a few years now and even though the name of the business changed,…read morethe care and service are top notch! The office is convenient to Matthews and fairly new with a lot of perks of a modern office... tvs mounted above so you can watch whatever you want to while they are working on your pearly whites. The office is super clean and the staff is super friendly. Going to the dentist is not usually a fun experience for anyone, but I have found an office that makes the traumatic experience "not-so-bad." I always look forward to catching up with my hygienist and also with Dr. Grimes every 6 months. I would highly recommend Dr. Grimes to anyone looking for dental services. He helped get me to the point of smiling again. :)

I went here for he first time recently for a cleaning. The lady who cleaned my teeth was really…read morenice and did a really good job. I felt very comfortable with her. However, I didn't have a good experience with the dentist. The dentist was nice but wasn't really listening to what I was saying. I wanted to possibly replace a crown, address any problems they found in the X-rays, and that was it. She told me I had multiple cavities between my teeth but didn't show me a single X-ray. She then said I needed Invisalign. I like my smile, I just have a little crowding in my lower teeth. I told her I've had braces twice and I don't mind the crowding. She pushed for the Invisalign and also teeth whitening. I walked out with a list of work I 'needed' (more than $5,000 worth) and was pushed to make an appointment the next day to have impressions taken for the Invisalign. I didn't go back because I was really intimidated. After talking to a family friend who is a dentist, I felt especially uncomfortable about having work ordered after I hadn't seen a single X-ray.

As a first time resident coming here. I wanted an evaluation and they had me less than 10mins in…read morethe lobby. The women who was scanning my teeth and x-ray was amazing. And the dentist of Nick Patel was very helpful in speaking of the problems & needs. Afterward experiencing a wonderful room where it greets you on their TV. They would let you know at the end of the appointment to book another. I would highly recommend.

I am very dissapointed after several years of services a this location. Last week I went in for a…read morecleaning. The doctor spotted a piece of food in my tooth. Days later I am feeling a serious ossie with a filling that was apparently falling off and there seems to be significant irritation as a result of the doctor scraping my tooth with his instrument. I called them to notify them of this issue and spent the entire day going back and forth about wanting to know what accountability they would take as a result. The office reported that they could set up another appointment and told me thats all that they can do. As a long time custoer I thought more care and concern would have been given to my issue of extreme discomfort after my visit and nothin presenting being wrong with me.

The staff is awesome! The moment you walk in till you walk out the staff is attentive and assist in…read moreanyway. Both doctors are amazing and kind.

This is my family dentist!!! I absolutely love it here, so much that I drive all the way from…read moreuptown (40 minutes) to come in for my cleanings. My husband is also a patient here. I love Pam sooo much! I have been going to her for a long time. She does a thorough cleaning and always gives me suggestions on ways to improve my dental health. My appointments are always on time and I always leave happy with my service. The receptionist knows me by name which is a nice touch! Dr Forrest is wonderful as well. The office was redone recently. The chairs have light back massagers in them and there is a tv to watch while you get your cleaning. I have never had an Insurance issue and have switched insurance companies a couple of times. I highly recommend Forrest and Forrest!

From my 1st call on the phone to Urgent Dental I knew from Robin I was in very good hands. After…read morereviewing all the bios of the Doctors of Dentistry I didn't have to worry because they all are excellent and Dr Gordon was articulate, very knowledgeable and hands on with exceptional patient care. Everyone exceeded my expectations including the nurse who took my X-rays and was so friendly and empathetic to me that I really didn't want to leave after everything was done. I will recommend these wonderful people to my neighbors, friends & family because they really go out of their way to sincerely focus and help you.

Haven't bn posting for quite a while since I've bn busy. Wanted to shout out on Urgent Dental's…read moreimmediate care, in n out, problem solved the day I called! They call each dentist by their first name there n Dr Gordon was able to handle my problem amazingly w/speed. So fast that my mind couldn't catch up to his question on if I had any questions! I think it's a relatively new biz bc I couldn't locate it on the net til I shot the business card. My dentist recommended it. Any whooo, better get going... td's SATURDAY

This place is amazing! The staff is so kind. I've had a couple of issues with a new crown and…read morethey've been super helpful. I highly recommend

Awesome Dentistry , very polite and professional. State of the art Equipment, Beautiful waiting…read moreroom and plenty of parking. I liked my experience. They are truly the Best in the Land. Landmark Dentistry. They are excepting New patients

I can not say enough great things about this dental practice. Dr. Nada is nothing but AMAZING! I…read morebrought my son in for his routine dental cleaning, and since I was there, I decided to confirm my upcoming appointment I have scheduled. I also just wanted to talk to them about some problems I have been having. Dr. Nada was kind enough to squeeze me in quickly in between her appointments to check out my issue. She was able to hear me out, give me her advice, and at the end give me a ref. I was so thankful she took the time out to squeeze me in and help me out instead of just having to wait until my actual appointment next month. Most other Dr.s don't do that (and I have visited quite a few). This will definitely save us time in the long run and help me out with my problem. I HIGHLY recommend this practice. You will not regret it!

I have been a patient with Six Sigma Dental for many years. I want to thank Dr. Naba and her staff…read morefor all their great work. She is very professional and explains everything she is doing. I will always recommend my family and friends to her practice. everyone is very nice and friendly. thank you for all you do. Philippa McDoom

I really appreciated the kindness of my doctor and nurses however they never told me when they were…read moregiving me the anesthesia. Ever since, I've had frequent painful panic attacks where I catch them and yell at them to stop, which I couldn't do in the moment because I caught them in the middle of the second injection. If you have anxiety around this particular thing, DO NOT GO HERE. I hope I can help others avoid the consequences that I have faced due to their mistake.

In the past, one of my children had a poor surgical outcome, so I went into research overdrive mode…read morewhen I learned that my teen needed 4 wisdom teeth removed. Dr. Kisella stands out with on-line reviews, has no record on the NC State Board of Dental Examiners site (though I found other dentists with records), and if one looks at the Kisella dental facility website, one can read about the Dr's educational background--a smarty pants with lots of energy. Perhaps best of all, I checked with families that I know and a social media moms group and got good past patient stories. Now, if you want a boutique facility, this isn't your place. Honestly, I think this is better though. It's a small, clean, cheery facility with fresh coffee, and an attentive, responsive and well-trained staff. You don't get the feeling that they will try to add unneeded procedures or cover-up problems if they do occur. This feels like a straight shooting place. The "informed consent" about possible problems, pain, and what to expect was thorough. Dr. Kisella didn't get irritated when we asked lots of questions. He called us at home after surgery & did a 1 week follow-up, again kindly answering questions. My son's mouth bled a good bit after surgery, but the gauze, directions and guidance helped us through this phase. My son was also quite sore for several days after his wisdom teeth were removed, but because the informed consent process was thorough, he knew exactly how to use his icepacks, medications, and he drank lost of fluids and soups. He had a good sense of what the pain would be like, how to treat it, when it would get better and how to connect with the office if help was necessary. Today was his one week checkup, and the top wisdom teeth removal spots healed perfectly. The bottom two wisdom teeth removal spots still have holes but are healing. My son was given a mirror and small device to spray in these holes to clean out any debris. The holes should heal in time. My teen opted for gas and shots, but he could have been put to sleep too, though our insurance wouldn't have paid for this. While I give Kisella Surgery Center 5 stars, I've had frustration with Delta Dental and BCBS when trying to get information from them directly. In fact, I called my senator's office to complain about insurance problems and learned that there are so many complaints in NC that if one files a complaint, it won't be viewed for 3 months! In the end, my family didn't run into billing problems, but insurance companies seem like they can be challenging, not the fault of Kisella's office. In fact, Amy Kisella, in billing, worked hard to help my with a few tricky things.All the best to others, wishing you a quick road to recovery, wherever you go!