I had a solar pool heating system installed by a company in Escondido that I won't mention a few years ago and had to replace every single panel over the last few years due to leaks. I hired Naylor Solar (Austin) to do the repair/replacement. I couldn't be happier with the products and services offered. Don't repeat my mistake. Hire Naylor Solar for your pool solar system. You will not be disappointed. read more

We hired Mark Naylor to replace an old solar system for our pool. Their prices were pretty reasonable. I'm not sure I could've done it much cheaper myself and I probably wouldn't have done as good a job. They had to tie into some old pipe that leaked about a week after they finished the job, but they were more than willing to come back and fix that at a reasonable cost. We would definitely use them again. read more

Made a call to Mark Naylor Solar and Mark came out promptly to make some repairs to my system. More repairs were needed and Dave and an associate handled those, and then there was one more leak that was so small i had to have them come back but they were prompt in responding and coming back to make sure all leaks were taken care of and my roof was protected from any moisture which could have caused damage. All done at a very reasonable rate. Thank you so much, Mark Naylor Solar. read more

Very fast response and great service. We woke on Friday to find our pool solar panels (installed 10 years ago by another company) hanging off the roof. Called Mark Naylor and left a message. Got a return call in less than 5 minutes and Dave was scheduled to come over after his currently scheduled job. Dave didn't have much time between jobs, but he got the panels temporarily resecured to the roof. He then came back on Monday to finish the job and got the panels totally secured, even better than the original install. Thanks for the quick save, courteous communication and expert service! read more

I had some major renovation projects in 2021, including a pool renovation. As a part of that project, I decided to add solar heating to the pool as the water remains quite cool in San Diego despite it being warm in the air. Mark came out and gave me a really fair price and held the quote for 3 months. I told him I would like to move forward and put down my deposit for a later install date as I would like to enjoy the swim season while I can. Mark's installer Bucky came out once the renovation started and did a great job. The system is currently bringing up the temp by about 4 degrees a day and I expect it to warm up even more when the ambient temperature rises. Mark and his team did a great job and I highly recommend them! read more

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A competitor told me that they couldn't fix my pool solar leaking. They wanted to sell me a whole new system. Dave from Mark Naylor came over and fixed my problem in a few minutes. I wasn't even at home. He fixed it, and said don't worry about paying, I will leave you a bill. Great customer service!! read more

It was finally time for us to reroof our house in Clairemont. Years ago, Mark Naylor installed an 11-panel solar pool heating system, and we have loved it ever since. However, to reroof, we had to ask Mark to remove the panels while the roof was being done and then replace them afterwards. As usual, they were extremely nice and accommodated a few schedule changes by the roofer. They arrived on time and did a great job of removing the panels and storing them in our side yard. When it was time to reinstall the panels, once again Mark Naylor was a pleasure to deal with. Again they arrived on time and went quickly to work, getting the panels up on the roof and operational. Because there were some significant changes in the weather for a few days - Santa Ana and then cold nights, something started leaking from the panels. One call to Mark and the repair was promptly done, and done well. Our system has been trouble free for years, given us an extended swimming season - and nice warm water to swim in. I strongly recommend Mark Naylor and his staff for solar pool heating. read more

Super easy to communicate with, fast and responsive. Austin was everything you want in a service tech and had my system patched up in one visit. I hope to never need a major replacement (I will as my system is 20+ years old), but when I do I'm calling them back. read more

I had an issue with two of my pool solar panels and we were able to work out an agreement to get them replaced. Mark is very responsive and reasonable. I'd highly recommend them for your pool solar. read more

Fantastic response. Trustworthy, dependable and honest team! Quality work . Love this company! They have repaired and replaced our pool solar panels over the years . Impeccable service! read more

I don't understand any negative reviews about Mark Naylor Solar. Dealing with home ownership you go through many home improvements with various services and for pool owners you go through even more pool guys and equipment recommendations. I have never, experienced someone like Mark and his team. I am usually on guard with contractors since it is a business transaction, but Mark and his team literally makes you feel like working with family. Matthew and Colin installed a system on my house on 27April and it has been fantastic! I have bugged the office and Mark with questions of curiosity about the function of the system and I am always met with patience and adequate explanations. I trust Mark and his entire team and that is such a great feeling when dealing with business. This isn't a gimmick. Just a customer with a real review. Mark is a good dude. I can't stress enough. Get solar for your pool and have Mark do it!! read more

I have known Dave for over 19 years. He has been doing solar even longer. Keep up the great work Dave (aka Fish)

Mark Responded quickly even with this pandemic are did a great job as always. He did my first house very honest,straight shooter. You get great value and quality workmanship from this company. read more

Best pricing as compared to their competition (I checked). Excellent installation. Great product. Installed March, 2021. By April, I'm swimming in my pool for the first April in the 38 Aprils I've owned this house. I was not over-promised. If anything, I was under-promised, as heating has exceeded my expectations. Great company. Highly recommended. Very. read more

Wow! In an industry full of people who are less than honest, it is AMAZING to know a company like Mark Naylor Solar still exist. Before finding Mark Naylor Solar we've had a long list of "solar pool services" work on our 20-year old system and none of them seemed to even understand how things worked NOT SO with Mark Naylor Solar. These guys are the Pro's! Their crews are prompt, courteous, knowledgable and dependable. They arrive on time, and ready to go. They quickly determine the source of any problems and immediately take care of things. If you have solar pool heater you NEED to know Mark Naylor Solar. Honesty, integrity, skill and dependability are what you can expect read more

Unimpressed. Called saturday, emailed and left message on cell phone Sunday that I was completely without hot water because both my water heater busted and we found out our solar water heater wasn't working, either. In all messages, I left the message that I have a Vaillant German system. When I received a call on Tuesday from Dave, we scheduled him for the next day. Dave showed up, looked at the system for 10 minutes (didn't even take the front plate off), and then said "the Vaillant is a complicated system and I'd like to talk to Mark about it to see what we can do". Mind you, I already told them it was a Vaillant system multiple times before they wasted my time. He said they'd call back later in the week and when i reiterated that we don't have hot water and would appreciate at least a call by tomorrow, he said he would do that. Almost a week later, no call back. As a green home Broker, I know it's not easy to find anyone that specializes in hot water solar repair, but these guys advertise it like they are the experts. Neither did I receive any expertise, I never even received the courtesy of a callback during an emergency. In the end, my wife spent 10-15 hours working on it and fixed it the next day. While I'm sure the good reviews on here had a good experience, I didn't. At a minimum, If you have a "complicated" Vaillant German system, don't call these guys. read more

This is the company that installed our pool solar in 2004. It was great to see that they are still doing great! They came out and quickly found and fixed our leak at a reasonable price. Very happy with the service! read more

Super efficient! Great customer service, arrived on time, diagnosed and fixed Solar panel on the spot. Highly recommend (and no they didn't solicit this review) read more

Awesome company! They did a great job from the idea stage all the way to completion. Super happy with the results! Very professional, courtious, efficient, and just plain nice to deal with. Reasonable costs too. Win-win read more

Mark Naylor Solar Specialist - Solar Installation Near Me - San Diego, California

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Our pool solar system that Mark and team installed started leaking and while we thought it would be covered under warranty, it was only AFTER the repairs were done that I was informed it would not be covered under warranty as the fitting parts and labor are not included. The issue here is, just like any other business, why not be upfront and honest with your clients? It's common business practice to inform about an eventual service call fee of $128 (warranty repair or not) + eventual parts, prior to any work done. What are our options once the work is done and you are shown a bill without an approval from the client? I told Mark I felt blindsided and not treated honestly. It's a shame unfortunately. read more

Great job by Dave and crew. They installed five replacement solar water heater panels on the roof of our two story apartment complex. The four man crew obviously had done this a few times before (ha, ha), and did their work efficiently, safely, and perfectly. Dave was knowledgeable, easy to talk with, and answered all of my questions. Mark was quick to respond to my phone calls and e-mails as we arranged for an estimate and then the job itself. Most highly recommended. read more

We were getting a new roof put on and needed to temporarily remove the solar pool system we had on. The system was 8 years old, and we were not the original buyers of the system. We called several companies. Most were interested in selling us new panels or didn't want to work with a temporary removal and replacement of the same original panels or they were going to charge per square foot, which was a tough way to price out this job, as we were only going to reinstall some of the panels. From the first phone call, Mark understood our time crunch. He was clear, he communicated well with his staff. They knew what the plan was and went above and beyond. Today, Matthew came to reinstall the panels. He really knew his stuff. He was a dream to have on our roof. I was thoroughly impressed. Mark and I had originally talked about installing 10 panels back on our roof, but Matthew was able to fit 11 on. Our pool is going to be able to be used longer through the year because of his intelligence and experience. We got a fair price and felt that Mark and his team went above and beyond for us. I would recommend the company without hesitation. read more

Contacted Mark as we have an aging solar water heater system (30+ years old) that stopped operating. Placed a call and left my info at the office and Mark called me back in a couple hours and told me that his associate "Dave" would be contacting me soon to make an appointment soon. Got a call from Dave the next day and he said he could be up in an hour........PERFECT! Dave was very friendly and professional and he had an answer for us within 15 minutes! Unfortunately the pump was bad, the solar panels were just about ready to start leaking, these were original parts that were installed some 30+ years ago. So Dave gave us a couple options, since we now have solar electric panels on our roof we felt that the aging solar water heater system we NOT worth fixing and Dave drained it, cut the pipe to the panels which will remain on the roof until a later date when two guys can come up and remove them. He also removed the second water storage tank and restored the water heater main water line as well. The final cost was within our budget and we are very pleased with the service we received today. Many thanks to Mark Naylor and his associate Dave for helping up deal with this old solar water heater system. Dave. read more

New solar panels for my pool were installed in June, 2020. They are no longer working. I called the company 5 days ago and was told that a technician would call. No one has called. I called again today to bring this to their attention. The rep on the phone did not even have the courtesy to ask my name and/or check into it. I was told instead that they are extremely busy. I purchased the panels to the tune of $3200. Now when those panels aren't working it seems they're not interested in me. I understand they have been in business for 20 years. The way I have been treated makes me think it's time for them to close their doors. read more

these guys are good, especially Dave. he is knowledgeable and is in charge of his crew. he adjusted to the pool system which was a task. great job! pool is working great! keep up the good work Dave & crew! read more

We called Mark Naylor based on a referral from our house solar system installer. Mark said he would be out the next day to give us an estimate on a solar heating system for our pool. When he never showed up, we called to see what happened. Nobody answered so we left a message. He finally called back a few days later and left a message. We called back right away and nobody answered. So we left another message. A few more days went by, and he graced us with another call. When we asked him what happened, he basically told us that he hasn't been this busy in 16 years and he didn't need our business. OK, good for you Mark we are glad you don't need any more business but this is no way to treat prospective customers who were willing to fork out $5000 for solar pool heating. If Mark is this bad trying to woo your business, just imagine the service you can expect after he has your money. Thanks but no thanks. read more

Wow! Mark and his team were wonderful! I called Mark late June after he was recommended by literally every person we discussed solar with. We were hoping for a complete installation in time to have a warm pool for our 4th of July BBQ (less than 2 weeks notice). Mark was very busy and could only communicate by text, but made a stop by our house, left an estimate and had his team out and installing right away. We shopped around and Mark's price was the most fair and service by his team member Matthew was great. Solar is working great, in fact, in this heat the pool is almost too warm! But that's only because we set it to 90 degrees LOL. Thank you Mark and Matthew! - The Kirk Family read more

Mark seems to be recommended by lots of local pool contractors and for good reason. His firm is fast, efficient and high quality. They seem to be very busy and there can be a delay in initial response but they will do what they say they will. Mark dealt with an installation issue (they had to reroute some pipes after initial install) in the right way from a customer service point of view. Will edit review after we've used the system for a while but so far so good. read more

Mark Naylor Solar is the best. Removed our old solar panels, and installed new panels at a very reasonable price. Mark was prompt, professional, friendly and honest. The installers, Tony and Dakota, were efficient and courteous. We are glad that we found his company and relieved that Mark made it so easy. read more

These guys were great. Showed up when they said they would, did what they said they would, and charged a reasonable price. Ours was a small job and other companies either said they were booked out for weeks or simply never called back, but these guys were terrific! Highly recommend them! read more

Love this company! They installed our pool heating system 15 years ago and relocated it 3 years ago when we added active solar to the roof. Recently one of the panels sprung a leak and Bucky came out today and repaired the leaks and put the system back in service. Excellent service, every single time. Thanks Bucky! read more

I got Mark number from the solar sale rep. I need to relocate the existing pool solar to make room for Solar panel. I called him and gave my house info to him. Next day, he stop by and went to the roof look at the existing units. He called me and gave me options to relocate/reused or branch new. Most of contractors I talked to they need me to sign contract first before they do site survey but Mark didn't need my commitments and did what he thinks client would want to know. I would recommend Mark if you need to find the pool solar contractor for your home project. read more

I called them and they never called me back....24 hours later I was going to call them again and they said they were on their way? Whatever, They came out and found the leak in my rooftop pool solar panels and fixed it for under $150. They said, AGAIN, they'd follow up about replacing all the weak spots, but, of course they never followed up again....poor follow thru, BUT, they did fix the leak with a 30 day warranty read more

Mark was recommended to my by my next-door neighbor. 3 years later, we are extremely satisfied with them. They did a great job following-up to make sure that everything was great. The solar system far exceeded our expectations of extending our swim months. read more

We needed a new solar assisted hot water heater ASAP as our old one sprang a leak. Mark was very helpful and obviously knows his stuff! Two of his guys came out and installed the new water heater, which he had in stock, they checked the solar sensors and made sure everything was working correctly. They were on time, polite and knew what they were doing. We were happy with the service and will use them in future for our solar needs. read more

Same as Alex. Mark says he has to much business. It takes him two weeks to call back to say his busy.

We had 3 projects (roof, solar electric and thermal) so we needed a company that had an owner that worked well with other contractors, quick, friendly and inexpensive. I got 3 quotes for solar thermal (pool heating) and found the other two contractors to be non-responsive and expensive. We also had a couple of the solar electric companies that did both electric and thermal but their prices were very high. Mark Naylor was responsive to our phone calls. He was always friendly and helpful. We found his recommended equipment was as good as any of the other companies we talked with. He worked well with the other two contractors. The installation crew were friendly, quick and efficient. They were done in a few hours. We also found that Naylor's prices were about 1/2 of the other contractors. I would highly recommend Mark Naylor to others that are looking for someone that does good work, cooperative with other contractors and makes you feel like he's looking after you best interests. read more

I have worked in the construction industry for over 10 years and keep 2 things in mind when looking for quality contractors. Number one - the really good contractors are in high demand. Consequently, do not expect instant results - especially if their trade is seasonal. Patience is required. Try to plan ahead. Second - clear communication of expectations is critical. Anyway, I did some research and decided to contact Mark through his website. It took a few days to hear back. I generally knew what I wanted and was prepared with questions. Mark was clear and concise and offered some good advice too. A few days later I received the quote. The pricing was reasonable and I knew I had to schedule the install quickly seeing as how we are headed into the full swing of summer. I was fortunate - Mark had a cancellation and his crew was out quickly and got the work done. Here is where communication comes in. Some panels were installed in a section of the roof where I did not want them. In short, I was disappointed but I try to reasonable. Maybe I missed something or maybe Mark did. I contacted Mark and explained my concerns. A quality contractor will listen and do their best to remedy any reasonable request and I do not come across many that will. These days I see many companies get the contract, get in, get out and move along. Mark took the time, on a weekend, to call me and then later respond to some additional questions I had. He made the situation right. At the end of the day I have a high-quality install that I am confident will last beyond my expectations and at a price I know was competitive. read more