If I could give zero stars I would! Scheduled an…read moreappointment, drove 25 miles just to be turned away by a very rude man who told me that they don't schedule appointments at noon because that's their lunch hour, yet i have an email from Richard that says my appointment is at noon! They expected me to wait an hour till they had their lunch instead of just going to lunch a little late to do an estimate for me! After all it was their mistake!! Lunch was more important than I was! I'm glad I didn't let them touch my vehicle! Who knows what else would have been more important!!

I have lived in the C-U area all my life and at 72 years of age I can finally say I have an auto…read morerepair business I can trust. They are honest!!! The quality of their workmanship is top drawer and the price they charge is very reasonable. If you are looking for a reliable auto repair business Urbana True Tire is the best. I highly recommend them!!!

We had a tire suddenly lose a lot of air. As suspected, it was a nail, a big one, and tire needed…read morereplacement. We were in and out in a little over half an hour. Appreciate the veterans discount. This has been our goto place for decades. Highly satisfied.

I have been a customer of Norris for more than 20 years until today. It all started about a year…read moreor so ago when they changed their sales policies and started actively pushing up-sales through a practice they refer to as a courtesy check. When my wife or I would bring our cars in for routine maintenance we would get a call saying that they found other problems that should be addressed and since they had the car apart it would be less expensive if they were addressed now. The suggested repairs they estimated were three times the cost the car was originally brought in for. I would ask if they thought it was critical and they would say it should be repaired like I didn't have a choice. The first time this happened I thought well I have been coming here for 20 years they must be right so I went along to the tune of $2500+. A year after this I brought the same car back in for the rear brakes, and I again get a call that says they found more repairs that should be done about $1700.. This time I was really perplexed as the car was just repaired a little over a year ago why all of a sudden is it needing so many repairs and why didn't they find these new repairs a year ago? So I asked the service advisor and the answer I got is this is part of their Courtesy Check practice which according to the shop manager was started 4 years ago. I asked them to please stop the practice as I was not interested in their constant barrage of suggested up-sales. I also said if they didn't stop I would not return. The service advisor replied that it was store policy and he could not do that. The shop manager also said the same. So I told them that I would not be coming back.

I was here for the Fuel Station and did not have a need to go into the warehouse. I was hoping to…read moreget out of Illinois on this tank of gas but couldn't quite make it, so I was here paying an extra 20 cents or so per gallon thanks to the higher state taxes in the Land of Lincoln. Oh, well. Like other Costco with fuel, the gas pumps are located. Unless you have a massive vehicle, you can use the pumps on either side as they have very long hoses that will reach across most cars. Prices here are lower than other gas stations in the area because your fuel is "subsidized" by your Costco membership. When you get to the pump, scan your membership card and then your credit card. They do not accept cash here and they do not accept American Express. There are no squeegees or drinks/snacks at this gas station. [Review 17196 overall - 113 in Illinois - 713 of 2022.]

I pay for a membership to this business but every time I enter the store I have to be accosted by…read moreone or two salespeople near the front of the store. Store has inconsistent product inventory and locations. Lack of signage for stock moved to sale locations and employees unfamiliar with current inventory locations. That seems to be the result of following the everything on pallets store philosophy instead of having a real store layout. Checkout is generally swift but they offer no bags of any kind. Then after paying and the products legally belong to me, I have to wait in line so that a Costco employee can pretend that they're checking my receipt against my cart contents. Then they deface my receipt with a marker assuming I never would have cared about being able to read the receipt later.

they were fast to get me an appointment for a service the dealers service department said was…read moreneeded (urgently in their opinion) .. I'm greatful that they are so honest and called me to tell me I most certainly did not need the service I was told was needed. They easily could have done the repair and charged me and I would have been none the wiser ... they will be my go to from now on!!

I needed to get my AC repaired but my normal mechanic was backed up and I couldn't leave my vehicle…read morethere for a few weeks. My father in law said he goes to these guys so I had him take my vehicle up there. They got it fixed. We found that the leak was in the back of the van and they were able to make a crafty fix without having to replace the entire system and got it done in a day. They were honest and reasonably priced. Definitely recommend.

April 11th They told me I needed alignment with my new set of tires because my rear tires were…read morecupping on my 21 Honda Accord. I said let's do it. By June my brand new tires on the rear look just like the old ones. There is an obvious negative camber. Little research shows that it's a known issue with accords and civics 2018-2023. The car needs aftermarket adjustable camber arms in order to fix it. That's not your fault. However I was given the car back believing that my wheels were in alignment and had no warning that you were unable to fix the camber. The negative camber is easily visible to the naked eye when you know what you're looking for. There is no chance someone performing an alignment could miss it. But they sent me on my way with brand new tires that are now trash. I've put new adjustable camber arms on it now as well as new shock absorbers and another set of tires. Now it needs alignment done properly. I went back in and they want to charge me for a new alignment because the 3 month warranty expired a week ago.... It was never aligned, plus I brought it in a month ago and told them the issue and they wanted to sell me new tires and shocks which wouldn't have fixed the issue. In the future if you're unable to properly do a service for any reason, just communicate that so I don't have to find out like this.

Had my tires sent to tire barn to have them put on. They attempted to sell me on getting brakes,…read moreand that i was out of oil. I had an inspection on the 10th, and was told about my tires. The only other issue that i had was missed by your technicians. But, the oil was clean that the dip was read inaccuratly. I felt uneasy about the service i did receive and will never go back to tire barn. I will also never recommend tire barn to anyone. I also, didnt get my valve caps despite having all 4 when i arrived.

Tommy House always takes care of me and is extremely fair on purchasing tires, doing rotations and…read morefixing leaks. I'm glad I found a tire company that I can work with.

From the owner: Do you need auto service, but aren't sure who to turn to? Tommy House Tire Company has provided…read morepersonalized, automotive service to Champaign, IL, and surrounding areas since 1955. As a family owned and operated family, the services we extend to our customer match the same quality we'd provide for our family. Our services include tires, auto repair, muffler and exhaust repair, and more. Our business was founded on quality and we continue to back our service up with excellence. We're your one-stop shop for personalized service that you can depend on. Call us today!

The small engine desk is horrible. No one ever works the desk, or answers the call button. This has…read morego on years. You must go find an employee somewhere,....watched another customer leave in front of me for this same reason. The call button is a joke

I saw online that they had a good sale price on 5 qt. 0W-20 synthetic motor oil. Price was even…read morebetter as a Rewards member, rang up correctly at $20.99. Typically I pick up some good values in their nuts/snacks aisle, but this time I resisted since I was in a hurry to get home for dinner

I wanted a second opinion to confirm the alignment on my F-150 was correct. Mr. Beaumont test drove…read moremy truck and verified that my alignment was spot-on accurate but my symptom was caused by the limit settings on my electric power steering. Professional, knowledgeable and very reasonably priced!

I called Beaumont Alignment Plus this afternoon and they were so kind and friendly about getting me…read morein right away!! I got an oil change and my tires rotated!! They not only got me in an out in 30 minutes, but they worked efficiently and quickly so that I can get on my way! This is my first time being here and this WON'T be my last!! From now on, I'll bring both of my vehicles in to get worked on!! THANK YOU SO MUCH BEAUMONT ALIGNMENT!!!

I have recommended this company many times to many people, they're honest and fair mechanics…read moreunfortunately I had to take my car into dinotune near them and they ripped me off three times the price that Long's garage, dynotune charged me three times the street rate for the starter and two and a half times for the labor to put it in, so all you humans go to Long's garage this is just an honest review I am not be paid by this business in any shape or form, it's hard to find honest mechanics, thank you Long's garage

Long's Garage whole team is friendly, attentive, and knowledgeable. They've gotten me in quickly in…read morea pinch several times, and they communicate often about what's going on with your vehicle. HIGHLY recommend.

4 BIG TIRES in Champaign, Illinois is hands down one of the best auto shops I've been to. These…read moreguys are amazing and the quality of their work is outstanding. I had my brakes done, along with a rotor and caliper replacement, and everything was handled professionally and efficiently. They're knowledgeable, honest, and clearly take pride in their work. If you need tire repairs or same-day emergency service, this is the place to go. Highly recommend stopping by 4 BIG TIRES--you won't be disappointed.

A friend recommended I ask here for a lug nut replacement (stripped out by a tech when tires were…read morerotated). When I arrived, Andy spoke plainly what he could do and what the cost would be. I left my car and crossed the street to get lunch- by my return (less than 45 minutes) my problem was fixed! I highly recommend! I was happy with my interaction, the speed of service, the price, everything! If you have any tire needs, I suggest you start here- that's what I will do.