the place has no vibe not even muzak playing and my purchase was checked by security before I could leave what's that about? staff has no personality just going through the motions. read more

They have the best prices around and offer great support in choosing option, they carry a wide variety of top quality brands. This is my preferred shop put of dozens that I have been to all over king county. read more

So I have been coming to this place since they opened. It's in a good spot and they usually have good product. I have a LIST of cons though. Cons: -someone backed into my boyfriends car, we asked them for video footage of the license plate, the owner said she would call us with more information, and she never did. This all happened about three months ago. After we got hit, we called the police, and she (the owner) seemed offended that the cops were called. Unless she's dumb and doesn't know that's what happens when you get in a hit and run. - the one guy whose nose looks like he takes too much blow double ID's my boyfriend and his brother every time they come in there. NO ONE ELSE does this, and the other tenders don't do it to their costumers. -they short you on weed. We have went home and opened our weed and weighed it straight from the bag and it is always less than what we paid for. Pros: - they FINALLY started having good deals Overall go to kush21 in SeaTac or the joint in burien. Avoid this place at all costs. Also a con is management sucks. read more

This place just sucks. I was ID'd 3 fucking times while in the store. The store is dumpy and the people working are annoying. That was my first and last time there. I'd rather drive 10 more min out of my way to go somewhere not so crappy and more professional. read more

Oh I love Marley 420 they are the best dispensary around they have the best prices and great Customer Service fantastic owner I love Marley 420 and I will continue to be a faithful customer. Thank you Joey for knowing exactly what to do and how to take care of business. read more

Love this place I've been here many times and every-time they all have great attitudes and are very friendly and helpful through the whole process. They have greattt prices for great weed! 10/10 would recommend read more

This place is trash. They sold me an empty joint container amongst all the other things I bought here. Walked out of the door and not even 5 min later I realized it was empty and walked back to return it and the only suggestion from them was to contact the manufacturer. Dude could have very easily walked back grabbed a new one then took the problem up with the manufacturer but instead chose to make it my issue. Totally okay if that's how they treat customers, I just won't be one. read more

I need a manager to call me I lost my ID in side ur store and the cashier was not nice about helpin me look for it at all and just been rude ass hell.. I go the petty much very day.. Not good customer service when I now I am more then right on this one.. Pl I would appreciate at it.. Thank u so much and I am so sorry about this message I just need my ID!!!! read more

i AM/ WAS a regular, Im super tatted short, used to buy weekly until recently and i forgoten why i stopped so i went back and got a cart and a ou , ive been smoking this cart for 2 days, no receipt because i know everyone, i thought i could trust. i know how these places work with no receipt dont matter if they know me have seen me all the time created a relationship with me, no receipt no refund and its bs. THE TOP of the dab CART opened and ruined my dab battery. never coming here again. you lost a regular whose poured 1000s of dollars since moving to maple valley last year, into your company which i actually liked and meant the owners and know everybody.... but your prodcuts have ripped me off to many times to count. especially with carts. And ive been cool about it too long. So im writing a review so people know WHERE NOT TO GET DAB CARTS. Id say 4/ 10 of the carts ive bought ive actually got to smoke all the way down. they either stop working, leak, burn, unscrew, never do they ever just smoke tho. Its alright yall will still get money just with out me In the mix. read more

Stopped in one day, my car got backed into and the owner was very unhelpful. I have never been back and won't be.

This is my go-to store! I live very close to this store, and used to frequent it when it was medical only. I stopped going several years ago, after recreational legalization, because I thought the staff were rude, unprofessional, and I wasn't impressed by the selection. Well, they have made some big changes since that time! I noticed that most of their employees are awesome - I definitely have my favorites, but just about everyone is extremely friendly and helpful. They aren't pushy either, which I appreciate. Their prices are on point! I used to work for a competitor up the street, and I would easily be spending an extra $15-20 per visit if I were shopping there. The only other stores I visit are Evergreen Market (Auburn location) and Joint Rivers (Auburn). Yes, the parking can be a bit hectic, but they now have traffic control flangers in the parking lot, and additional parking in back. Also, they've gotten really great about spacing people out, so they don't have a super crowded sale floor. The only cons would be with any specialty requests (anything other than just standard sales).... I've had difficulty in the past with getting my medical card issued with them, with authorization in hand). A lot of times if you have an issue and need a manager, you need to come back when one is available and it's really hit or miss. Having at least one manager on hand with the ability to handle larger requests, fix problems involving sales or inventory errors, etc... would be a huge improvement and would make this place epic. In all, a great store in a tiny package. Seriously - their selection is incredible for the size, and I can easily find what I want and see the prices clearly (without having to ask). Now, if they got on board and started an online ordering/pick up process with a daily updated menu, this place would be unstoppable! read more

I came in here today after having a really bad experience at Euphorium down the road. My experience at Marley 420 turned my whole day around. The staff were all SO nice to me and cheerful, you could tell they love what they do. The man directing traffic, the woman checking IDs at the door, the budtender, and the cashier all made my experience super positive. Thank you all for working during this crazy time and remaining so cheerful and kind! Lifetime customer formed today! read more

I've been coming here for a few months now. You have a pretty good selection and decent prices. However, that's where the good times end. On my 1st visit, I asked if there were discounts or other benefits to having a medical authorization. I was asked for my card. Not having a card, (I have a hand written medical cannabis authorization on a medical document from my actual physician), I was then informed that in order to enjoy a medical discount from your establishment, that I would need one of these cards. I have been in at least a dozen times since then with all of my proper documentation in hand every single time and not one time has anyone in your stablishment been able to help me get this card! It's always something. The right person isn't here, our camera is down, you need to come during certain hours. When I come during certain hours, I'm told they're too busy and I need to call and make an appointment. When I call to make an appointment, I'm told you don't do appointments! The last couple of times I went in, a lady in her early to mid fifties has informed me that I can go to the place across the street. Apparently they have someone on staff at all times who can issue me said card. My response to her was that I'm standing in her lobby and as I have asked every single time I have been in to get a card from your people it has always been one excuse after another from your people why I can't get one! I came in earlier today and apparently she was in a very bad mood! She started talking quite loud and rudely to the young man who is one of the people that can issue the cards. She said to him and I qoute "for the love of fucking God, can you please make that lady (me) a fucking card"? And " I have to hear about it every fucking time she comes in"! She went on and on for about a minute and a 1/2 while the bud tender and I stood there and listened to her spew one inappropriate obscenity after another. I even turned my head and said "I heard that"! She did not care! Her customer service skills were already in question and THIS IS HOW YOUR EMPLOYEE IS REPRESENTING HERSELF, YOU, YOUR PRODUCT and YOUR BUSINESS! It is beyond unprofessional in a business setting. One last thing, I have made a phone call to and I'm waiting for a phone call back from Katherine Hoffman at the LCB. I want my own legitimate clarification from someone who may actually know about this so called law that your young male employee keeps very loosely citing but can't seem to actually qoute or show me. If you and your employees are so concerned about some law, why don't they even put my merchandise in a bag or give me a receipt? The only law that I am aware of requiring me to get on the state's database, is the one pertaining to my wanting to grow my own medical cannabis. I must get on their database if I want to grow more than 6 but up 15 plants. Not one other 502 store has asked me for any card and my hand written medical authorization from my doctor is and always has been perfectly acceptable! Even after that woman yelled and cursed at the guy about all this, you may not be surprised to find out that I still don't have one of your stupid cards! Two stars only for good selection, prices and a couple of good and friendly bud tenders! Otherwise, I actually go out of my way to come here and to be spoken to and about in this way, is completely unacceptable! read more

Bought a two pack of pre-rolls in a tube.tube. When I got home, there was only one. When I brought this to their attention, they didn't believe me. When I asked to open a tube before I left to verify there were two pre-rolls they said it was illegal. And I couldn't return open product. Someone inside maybe opened it prior? read more

TERRIBLE CUSTOMER SERVICE!!! If you're looking for a dispensary that honors the policy's written on their wall and has outstanding customer service- THIS PLACE IS NOT IT!! Are dab carts your thing? Please, please, please save yourself from needing to make a return & talking to their terrible customer service team. Their policy says "Exchanges allowed within 72 hours of purchase as long as it doesn't work". I left their shop around 1:00pm today, bought a cartridge like usual (which i'm learning to regret as this isn't my first cart they refuse to return). I called as soon as I got home and realized that my cartridge doesn't hit at all, my light on my battery blinks red. I immediately try my old cart to make sure it's not my battery. My old empty one hits just fine. So I call Marley. The girl on the other end tells me that if it doesn't "fit" they can't return it, that's my problem. I spelled out the word "hit" for her 5 times phonetically. She still told me they wouldn't return it. She said "you can come down and we can try it on another battery to see if that works, then you can buy the battery". Hmm, i'm pretty sure that's not what your "policy sign" says. It really sucks when you get a cartridge that doesn't work or leaks excessively and this company decided to do absolutely nothing about it. So much for your policy's, they're shit. I will continue to take the extra time to drive to Bellevue, Green Theory, to be specific. They have my FULL 5 STARS!! I've returned multiple carts to Green Theory & they have given me one in return with no issues & a smiling face. Please change your dispensary if this cart issue keeps happening to you, because there are much nicer places out there. Thanks for the last 3 years of business Marley, but it's gone downhill fast. Please update your policy's & stand behind them, because without your word, you have nothing. read more

The best thing about this place is the selection of oil and bud but that's where it ends. I saw the owner (older blonde woman) yelling at her employees and she didn't realize I was there. The owner seems very SELECTIVE about who she chooses to serve. It's nice they let dogs in but the place often smells like urine and they have carpets. There is definitely a security issue they have since I've seen many openly drunk people treat the staff like crap. But for the very low prices it may be worth it. read more

Did not like it here at all. I won't be coming back. Every type of weed I asked to see the lady selling it to me said "trash! garbage!" she said the weed will give me a headache. Then she tries to sell me the most expensive stuff. I know you get what you pay for but I wasn't looking for the most expensive stuff. I had a budget and I knew what I wanted to buy, but apparently all they sell here is "trash and it will give me a headache" according to my bud tender I was dealing with. read more

PLEASE READ THIS ENTIRE REVIEW: So, I've been coming to this dispensary for the past few months, and normally the experience isn't great but it's decent and they have good prices.... untilllllll this last time. Here's what happened: So I'm in this dispensary with my husband and my service dog, and I'm deciding what type of oil to get. The bud-tender who was supposed to be assisting me with choosing which oil I wanted seemed like he was just a tad bit too high to actually help me with my choice or answer any of the questions I asked, which were very simple questions. For example, he handed me two different oils to look at, and when I asked him which one was a sativa and which one was an indica, he replied: "Yes". It was as though he didn't even hear or understand what I asked him. Don't get me wrong, he was very nice, I just think he needs to smoke less if he's not able to actually help customers. Also he didn't seem very educated on any of the products. After I finally decided what oil I wanted, I proceeded to the front of the store to pay for the items and head out. While at the front of the store waiting to pay, the owner of the store asked me if she could pet my service dog, to which I responded in a very polite tone: "Oh sorry, she's working right now and I don't want her to get distracted. Thank you for asking though." She(the owner) then said: "Well I sure hope I can pet the dog since it's in my store." I ignored her comment because she just seemed uneducated/ignorant. She then asks me why my service dog isn't wearing a vest. I told her that sometimes I don't put the vest on her because I don't really care for the process of taking it on and off, or sometimes I just don't feel like having her wear it(legally, service dogs are not required to wear any sort of "service dog vest" or anything). She(the owner) then says in a sarcastic/passive aggressive tone: "Well when my son takes his dog out, he just snaps the vest onto his dog and goes out. It's pretty simple, I think". I just nodded and said "That's cool" and I smiled, paid for my stuff and left. People like this are the reason that taking my service dog out with me is such an anxiety ridden ordeal sometimes. People(especially stores/companies) really need to educate themselves on how to act around service dogs and what the appropriate questions to ask are. I don't mind getting asked questions, but the passive-aggressiveness and ignorance isn't cool. As soon as I say my dog is a service dog, unless my dog is doing something to harm someone or something, you should then stop paying any sort of attention to my service dog and continue with your day. Looking is perfectly fine. I get it, my dog is super cute, but don't reach down to pet her without asking, and if you ask and I say no, I'm not being rude I just don't want my service dog to be pet or distracted. I only go to this place out of convenience but I won't be going there anymore. I'd rather pay more somewhere else. The owner was very unpleasant and made me uncomfortable. read more

Jaylen was the man. Really helped us out on options and set us up for success. Love the selection love the recommendations he provided!

DO.NOT.GO.HERE. I've come here multiple times because they're the only place around and every time has been a very negative experience. Not only are the budtenders bossy and rude but predictable and self proclaimed narcissists. We all know there's a pandemic going on but to make me feel badly for trying to look closer at the product is ridiculous. It took them over two months to try and help my partner with a medical card and they ended up never even helping her because their so called "person" was never in the store to do his job. They are all very full of themselves and seem to only want the "cool" factor. They make medical marijuana stores look really bad. I will go out of my way not to come here anymore and I hope everyone reads this and takes into consideration that this place just wants your money, they don't give a damn about you as a person. read more

Good weed prices they actually lowered it recently, some people there are extremely rude the guys up front and the budtenders I'm back are nice tho, s/o to that lady with 5 kids and her broken leg tho! very nice and sweet :) read more

This was the second dispensary I had gone to, and it was a horrible experience. The staff did not know the answers to simple questions and couldn't find strains that were best for me. I felt rushed. It was as if they just wanted my money and wanted me to leave. The first place I went to was evergreen glass and bud. Check em out. They'll leave an impression. read more

Used to work there, the employee's are friendly and remember my name, they sell top tier buds, and They have the best prices

I was tired of the retail weed shop motif where the budtender wouldn't know shit and keeps trying to sell me the wrong strain or wants to try to up-sell me. Now, this place is my go-to. For a while, it was like the hidden gem of Covington-- low prices, good product, and friendly people. Then I started actively going and realizing just how awesome this place is. The owner is the coolest old lady you will ever meet and the managers are super helpful and knowledgable. I always get greeted with a smile or "how are you?". This place may seem like your average pot shop, but they run their place a little more homey than others would. The product is reasonably priced from $3 joints to $45 blue roots 1g cartridges, they have a good variety and always check your ID and product. Most people think this place is crappy, I think ya'll are spoiled. :-) keep up the good work. You have my business for a lifetime. read more

To the woman who complained about mis- matched pricing : they don't have to honor it. Mistakes happen get over it.... Clearly their not doing it on purpose or there wouldn't be cars backing up Kent kangley or people willing to wait in line for their amazing prices or to talk to their favorite bud tenders because their staff rocks ( especially you Ryan, Paul, and Hayden) And If companies did have to honor everytime an employee makes a mistake.....then I'd go get a job @ a Lamborghini dealership and price all the cars @ $1.00 then turn around and call every human being and all my friends and have them come buy $300,000 cars for a buck then turn around and sell them at the local auction and be a millionaire over night. That sounds pretty stupid doesn't it. The profit margins at most weed shops is crap because the state takes nearly 50% tax off every sale. Then on top of that Marley 420 runs literally thousands of sales a year. So ya that $5.00 adds up. And most likely the only profit Marley 420 had on that sale is a small portion of that 5.00 dollars. So honoring the five dollar MISTAKE would put them @ a loss. It's a shame because they discount things to the point where their selling many products ( at or below cost - and then paying the state nearly 50 cents on each dollar) and their listing so much : JUST TO PLEASE THE CUSTOMER And no I don't work there. It's sad. People complain because here and there a staff is having a bad day or overwhelmed : ya you know why?? Because their bending over backwards and practically breaking their necks trying so hard to make the customer happy and on and on and to get them rang up at the register as fast as possible ( only after the customer has picked out all their products and all their questions are answered) : and believe me they answers thousands of questions a day : which they LOVE to do and they love to share their knowledge with patrons : because otherwise other customers come on here and websites like this and b.i.t.c.h about the parking : or they had to wait a whole ten seconds to get served or rang out at register And btw those of you complaining about parking - they rented the entire parking next door so that way you guys that are in a rush can get in and out as soon as possible. And to those pessimistic people who read this and thought " oh their rushing their customers out " that's actually NOT in anyones best interest. First if you rush a customer out the door ; then from the employees perspective " then you just have more people to serve" Also the bud tenders really count on tips as part of their income " just like waiters at a restaurant do" so honestly it's better for them to take their time and build a relationship with the customers. And Marley 420 wouldn't put up with any employee who doesn't take the time and effort to make sure the customer was 100% satisfied within reason. Keep up the good work Marley 420 and thanks for keeping the prices down so everyone especially the medical patients ( including those that the Marijuana is stopping their seizures -: and cancer patients who are in remission because of the products This store is selling at huge discounts- saving the patients thousands of dollars compared to the alternatives to beat cancer ( the big greedy pharmaceutical companies : who don't care about anyone and who will charge $1000's a month to people in Low fixed income) who are just " trying to survive and to those trying to beat their ailments- or to the cancer patients using tetrahydrocannabinol - to reduce tumor growth in the cancer - that's destroying them. read more

My favorite spot. Parking is a bit challenging at times, but there is more in back Great prices compared to anything nearby. Always getting new product and staff is always friendly and as much help as anyone can be when purchasing a plant Marley 420 deserves a better rating in here read more

ZERO STARS!! We used to be regular customers until today. We watched the owner run a red light in front of us while pulling into the store. We called her on it when we went inside and she was incredibly rude!!! She laughed and said " I'm color blind. I do it all day every day." As we were leaving the other owner, a man, came out and confronted us in our car. He told us we were no longer welcome there and was physically threatening violence. The female owner had to come out and pull him away so we could drive off. I have NEVER been so mistreated as a customer! We used to come here 2 to 3 times a week but no more!! The only recommendation I have for this place is to stay away! Unless you like lawbreaking and being physically threatened. We're baffled. Never been treated so horribly by business owners! read more

Uneducated and overpriced products. The staff has no damn clue most of the time what the CBD and THC values are of a lot of their strains. The staff sold me on the Clou-Tank to smoke my herb with my already existing vape pen. They also mentioned that it's great for shatter and wax. So, taking their word for face value, I bought some wax and used the 'wax' burner that was in the box. The wax destroyed the burner, and you can't get a hit at all since the clou-tank is specifically designed for herb and herbs only. I went back the next day to complain and get my money back and was told 'no refunds on merch.' Are you kidding me? That right there is bad business. Why would you tell a customer it does something that it doesn't? I think the people working here spend more time organizing their weed and smoking it, than learning about the effects, the values, and the hardware they sell. This place is a joke. I'd suggest checking out MMJ Universe in Black Diamond for all your cannabis needs. read more

My favorite spot wouldn't go anywhere else. Everyone is very nice with a smile. If you had a bad experience maybe it was you. Parking isn't the best but hey deal with it or move on there are other spots to go to instead of giving a bad review that travels faster than a good one. read more

Overpriced products and undereducated staff. With the medicinal cannabis market as competitive as it is, there are PLENTY of better options. Shop around. read more

This shop is a actually a cool little shop! They honestly do have good prices & good deals! I also love how they do medical Sunday's since I am a medical patient. The only reason that I will stop coming for is due to the customer service! It's literally the worst! Ever one seems as if they hate their jobs! In a rush , and when I have questions I don't even ask because they are so rushed and rude! I think if they had better employees this would be a much better place. read more

Not exactly sure what these reviews are all about but I find them to be like all other medical except that they seem to be set up for speed since it is all pre weighed read more

Hi priced and confusing menu. They have the absolute worst parking. There are No dedicated Handicapped parking spots and it seems they don't care. I had someone cut in front of me for the last parking spot. I won't be back ever. I drive past almost daily and watch frustrated people just trying to get in the lot. I smile because I pass them when I am going to a 1000% better store 1/4 mile away. Hey they even have a handicapped spot in front of that store. I always felt like it was run like a back room basement joint. Stay Away!! read more

Way overpriced. Staff is undereducated on the product they are selling. Half gram pree roll didn't weigh a half gram with paper and filter. WTF? Lame excuse given also when I asked why they had to scan the info on the back of the card. To get my age correct. Bullshit. I am bald with a grey beard. Go to the Emporium just down the street. Much better read more

I would give zero, due to a recent visit, where we bought CBD edibles and asked for a CBD rso oil for pain relief. The budtender recommends a product and we buy it. Not 20 min later we return because we realized the oil recommended is a vape thingy. We do not smoke! Not only did the budtender jump all over us like 'I gave you what you wanted!' He denied making a mistake or even having a miscommunication. As if it was our fault we bought a vape canister instead of the oil we asked for. We didn't know which oil to get and the budtender gave that product to us. We don't vape so we don't know what vape things look like. We thought it looked weird, but it was a 'brand' we hadn't had before. We did not and would not ask for a vape thingy. We were told there was nothing they could do. Then the budtender was like, I've got a battery you can buy. WE DON'T SMOKE. My husband had cancer and has chronic pain. The CBD edibles and oil works best for him when he's at work. The people there offered no solution. They did recommend we come back tomorrow and talk to a manager. We shall see. read more

If you are looking for a dispensary that has lousy customer service and mediocre prices, this IS the dispensary for YOU! I'm a medical patient who doesn't drive and they are the closest medical dispensary to me. For the past two years when I've went in to renew my medical card they have told me they don't have time and that I needed to call first. They do not make appointments. I spoke with the owner both times about this and they did renew my card that day. This dispensary offers a 10% discount on Mondays called 'Medical Monday'. I arrange transportation on Mondays to go. Today I went and I didn't receive my 10% discount. I only received the medical (taxes) discount. I asked the young woman at the register TWICE if she has applied the 10% discount, she said she did. I could see that their register receipt tape was either empty or not working, so I didn't ask for a receipt, and she didn't offer. During my transaction there was quite a line developing, so I left. I got out to the car, did the math, and realized that she had indeed NOT given me the 'Medical Monday 10% Discount' that they advertise. I immediately called, still parked in their parking lot. After explaining the story to the young man that answered the phone, he informed me that there was nothing they could because I didn't have a receipt. He also said that I had needed to tell the young woman at the register about the Medical Monday 10% Discount. I explained why I didn't have a receipt and that I didn't actually expect them to do anything, but I had just been in there (I was still in the parking lot). Again I explained to the young man that I didn't expect them to do anything, however I had asked the young woman twice if she applied the Medical Monday discount and she said she had. He apologized and agreed that he would at least talk to her. This dispensary is probably just fine for 20 somethings buying a gram or an eighth, but if you expect decent, informative customer service or are a medical patient expecting a little more professionalism, this is NOT the dispensary for YOU! read more

I've been coming to Marley 420 sense they were a medical dispensary. I've always been greeted with a smile and enjoyed the products that were recommended to me. The prices are reasonable, especially for medical patients because I get a discount. In the past when I have visited other stores I felt like they would be trying to hurry me out as fast as they could to get to the next person. I like to take my time and really choose my medicine wisely. Whenever I go into Marley's I never feel rushed and they go out of their way to make sure I get what I need. read more

If you want to be mislead, and want to spend your hard earned money where all of the people care more about the allmighty dollar and NOT your health, shop here. I had broken my piece at the titanium domeless bowl, and even though 8 people educated me NEVER TO GET MEDICINE HERE UNDER ANY CIRCUMSTANCES, I didn't listen. Figured I'd be the fair one, and give them a shot. 1st mistake. Guy tells me a vape pen, will work like my blowtorch and titanium domeless bowl. I knew better, but figured professionals would rather KEEP A LIFELONG CUSTOMER than make an extra $50. 2nd mistake. Vape pens MELT wax. Titanium will VAPORIZE it. I specifically spelled out 3 times, that I wanted the SAME result as my torch. (Don't hate, I knew it wouldn't be) Trust me, he said. So. I called, and was told to bring it in and we could talk about it. So, I wasted the gas to drive back, with the curiosity that maybe they would do the right thing. Nope. There is a reason they are the ONLY 4 star review within 50 miles on weedmaps.com , and I believe it's because they have friends. read more