WARNING: If you rent from Marsh Management, DO NOT plan on receiving your entire deposit back once you're done. Simple as that. They will find a way to take at least $500 from you, and that's all there is to it. I rented a home in Chandler from them for two years, and cared for it meticulously during my time -- I even spent a considerable amount of money to have the tile and carpets restored to pristine condition. Upon moving, and receiving a positive walk-through from Dennis, imagine my surprise to discover that my deposit was returned minus $550. Among the things I was dinged for? Landscaping, which I'd had professionally done a few weeks prior, and $180+ for "bee removal," despite never having had a problem with bees, and it never having been pointed out during the inspection. So, Marsh... what you're telling me is that you found bees after I moved out, and decided I'd maliciously put them there on the way out the door? If you're counting on your entire deposit back when you leave, just forget about it. They'll cheat and fight you for every dollar, and you have no recourse except a negative Yelp review.
This also says nothing about the fact that once you declare your intention to leave their property... they'll put YOU in charge of showing the home during your off hours, rather than put on a lockbox and showing the home while you're away. You'd better hope that someone wants the place quick, too. I served as an indentured-servant realtor for nearly a month before someone rented my place, which was an unneeded stress. If you rent from them, you deserve to know that Marsh WILL do this to you. I expected some consideration on my deposit would be taken into account, given that I worked as their realtor for free, but nope. Still got me for $550 and "bee removal." You guys are crooks, and I hope you stub your toe on a coffee table.
EDIT: August 2018
After seeing my negative review, Dennis decided it was worth his valuable time to send me two separate emails to tell me what a terrible person I was for posting these details on Yelp. (I still have these emails in my files.) He also made sure I told you all that the "bee removal" was actually for "cleaning," although nothing was noted about the state of the interior of the home on the move-out checklist that he and I went over when he met with me face-to-face, I'd had the place cleaned professionally just hours before his arrival, and the condition of the home even "look(ed) pretty good" according to him during our walk-through. He also told me that requiring the tenant to be responsible for coordinating with dozens of real-estate agents, and opening up your home like an open-house for strangers on a nightly basis, is "standard procedure" in this industry. So I suppose that's something else you can look forward to if you rent from Marsh Management -- getting harangued by one of their representatives over email after they've lifted approximately 40% of your rental deposit following your six-week stint as Marsh Management's own pro-bono real-estate agent. Rent from these guys at your own discretion, but if it happened to me, it'll probably happen to you. read more