I was visiting the Upper West Side after getting orthotics for my athletic shoes. I needed a pair…read moreof walking shoes. My husband (posting this) had been to Tip Top Shoes decades ago. When we walked in, they immediately directed us to Melvyn, who was a dream shoe expert come true. He was patient and so well-informed. He taught me to double-tap my heels into the backs of the shoes. I walked out with shoes I've worn almost every day since. All around us were other satisfied customers!

I purchased shoes that were being advertised as "new" and ended up receiving dirty shoes with…read morestains. I had paid almost $12 for shipping... when I sent back these shoes, they did not refund me for the shipping. So I lost that money because these people think it's okay to sell dirty shoes! I will never buy from them again and I do not recommend purchasing from these crooks!

When you become older and your feet, ankles and knees start failing you in ways that were…read moreunimaginable back when you were a spry 20-something, you start to appreciate the value of a comfortable and supportive shoe. Because what that means is that shoe has the super power of allowing you to still run or walk miles on end as you still might want to do. Before getting into details, a big thank you to Juan at the Super Runner shop on Amsterdam Ave for his expertise in fitting my wife with a comfortable pair of running shoes. His expertise in fitting running shoes allowed us to walk miles each day for the last three days while visiting NYC. If our experience at the Super Runners shop were captured in the style of a Mastercard "Priceless" ad from the late 90s, it would go something like this: Pair of Surefoot insoles: $65 Pair of Brooks Glycerin shoes $165 Being able to walk 8.5 miles a day in NYC for three days: Priceless

shawn was very helpful. he helped find the right shoe and insole for my son. Definitely a life…read moresafer for non stop touristy walks.

I had Mel and she was wonderful. We spend about an hour trying to find the right shoes that would…read moreallow me to walk on concrete in comfort. She was very diligent in listening and then thinking of shoes that would work for me. And patient! We must have tried on 20 pairs of dress shoes and 10 pairs of sneakers. We found a great match for dress shoes-something I never would have thought to try. Unfortunately there were not the sneakers in my size but Mel encouraged me to take a pic so I could order online. I will be coming back in the fall thanks to Mel's great service !

Not the store it used it be. Harry's Shoes, the amazing…read morestore I've been a customer for over 15 years, is gone with new ownership. Low stock and low quality selection and all great sales guys that worked there for years and knew inventory well are gone. Poor service. the place used to be a great shoes institution on UWS.

OK, so I ordered a New York Met hat, a black and white one I received a Mets I believe it's called…read morethe 47 hat, blue and orange with a bent rim that looks like you've been sitting in someone's closet for the last 30 years. I reached out and contacted the company and told them they sent me the wrong hat. I was told no returns because it was on sale whether something is on sale or not you have to send the right product if you don't that's on you. do I highly recommend you do not deal with this company. They will make a mistake and make you pay for it. I highly recommend shopping elsewhere.

I am writing from outside the USA. Was looking for special adidas shoe with a good price. While…read moresearching found this store website that I had never heard of. Did some research and found reviews here that weren't that good. I called the store and spoke to them and they told me that if I ordered it would probably ship on monday because it was black friday. Well.......don't read all the bad reviews....they shipped out the next day got exactly what I ordered. Perfect condition, brand new, excellent service. Would recommend and buy again for sure thanks

Really great customer service here. I went to Fleet Feet and Super Racers (also in UWS) to look for…read morenew running shoes, and I found Fleet Feet to be so much more helpful. Charlie was the one helping me, but everyone else seemed just as knowledgeable and understanding of specific needs/preferences. They really did seem to focus on helping me find the right shoes for me rather than selling me shoes and insoles. They helped me as I tried on different shoe sizes and different insoles, and I got the impression that it was fine if I didn't find a pair that I liked. Their foot scans were done more thoroughly too. I didn't actually end up buying anything from the store because they didn't have the model or color I liked, but I definitely will be returning and recommending this place to others.

Great selection great service! They are so helpful there!…read moreReally impressed with their knowledge and patience to get you the right fit

DSW is great for certain sizes of shoes. My daughter has small feet and really makes out great…read morebuying shoes here. She also has the rewards program discounts. Yes folks she buys a lot of shoes!! As for me I've gotten lucky a few times. My size shoe is very common so frequently sold out. I've given up and just go elsewhere paying full price. If you love shoes I recommend you shop DSW and definitely join the rewards program!!

This is one of my favorite DSWs and the first location I have ever been to apart from the one in…read moreUnion Square. This one has many levels with escalators and elevators for the handicapped. I love how they carry many different brands of sneakers, sandals, flats, and boots. I have been a DSW Elite member as long as I can remember. Shoes are at a discounted price compared to the original retailer, which is what is so good about coming to DSW! They also have many perks and offers almost every day! I know they always have good perks like a free canvas tote bag or book bag if you buy a certain amount of shoes. Many discounts when holidays are near and a 2X points accumulator offer on certain days. The shoes are self serve and have many sizes stocked up for you to grab and try. You don't need to ask for a stores associate to get you a pair and they have many stools with mirrors for you to check how the shoes go on your feet. They also have those used once socks if you don't have socks. I recently bought a pair of 408 new balance sneakers in white and blue and they look amazing. Thankfully I bought them in the store because they were sold out online! They also got some cool adidas styles that in fashion. Many different types of flats they carry that are geared towards business casual. I could never stop coming here and will come here for the rest of my life!

Do not shop here! It is sadly a major ripoff. I purchased a $175 pair of pants and after just 3…read morewears, the seams started to unravel. They were on sale, so 'non-refundable,' but they sold me a clearly faulty product and should have honored a return. I was excited to support a local business, but unfortunately it is highly overpriced and poor quality with terrible customer service :/

Love this place. Have gotten lots of gifts here over the years. Go to in upper west side for high…read morequality one of a kind pieces. Customer service is impeccable, always going out of their way to be helpful and gracious. Happy to support this local independent business. Thanks Pachute

I like this particular new balance store, very good customer service and a very clean store as…read morewell. I was there a couple of weeks ago riding my bike to this particular store to return my 4yr old son sneakers. The sneakers were to small for him, we ordered them on line.They didn't have a bigger size so I got a refund. While I was in the store looking around I came across some new balance 1080 v14 .I tried on a pair 13 wide width . They felt really great, you feel the cushion right away front and back of the shoes. I said these would be good for work, but the the only problem was they didn't have them in black on black .I need that color for work, so I asked the nice young lady who was helping out with the sneakers, could I get the black on black on line she said sure. I bought a pair online black on Black for work , they are very comfortable for my job.

Helpful, the store isn't too crowded. Plenty of space to look around. Why isn't5 stars? They…read moredon't have that many items in store. Went in for shoes and while they have a large selection of colors, most of mine would need to be ordered. If I wanted to do that, I would've just stayed home. They are helpful and will measure your foot.

Showed up a 4. Apparently that's when it closes because I was standing outside with my baby and the…read morelady was inside the door vacuuming and totally ignoring me. It was just weird. Like, acknowledge my presence and say you're closed. Stupid to spend more money at a "local" store when the place is run like a chain. People are much nicer at Jacardi and Monica and Andy a block away, or just buy online for better customer service.

A little gem of the neighborhood for my kiddies they love coming here! Always a good selection and…read morefair pricing. I'm always a returning customer

This is a massive outlet store spanning over three floors. Most of the store is filled with apparel…read moreitems for men and women. In the lower floor, are the men's products and clearance sections. Main floor has home goods, sunglasses, watches, purses in limited quantity, also lots of women's apparels. Second floor has dresses and shoes. The store was mostly tidy. Walking thru the cramped aisles was little tough. There were only two fitting rooms from what I heard the staff saying . The Clearance sections had sale items up to 80%. I liked a $49 Scotch & Soda t-shirt tagged for only $7. The deal made my day. Checkout process was quick. I got to use my Bloomingdale's cash rewards for the purchase. Overall it was a nice store and seemed to be popular among the city locals.

The Bloomingdale's outlet is located by Broadway and 72nd st. It's about 10mins walk from Central…read morePark. Inside is compacted. Many racks and sections for men's women's clothings, bags, accessories etc. 3-4 fitting rooms for women. They definitely need more fitting rooms. The staff were very nice. I couldn't find my size so the staff took it off the mannequin for me. She did mention it was a popular sell and whatever they have left were all on display. Also the fitting room staff was patient and friendly. She gave advice to other customers as well. Great price value in this store. All the items have some sort of discount. But when it's on the sale rack, usually it's the largest size available.