I have been going to this location for many years and have never encountered any problems. The employees are consistently hard-working, and on several occasions, I've been assisted by the manager, who is always engaging and professional. Let me know if you'd like to tailor this for an email, a review, or another format. read more

The manager and her staff were so rude to an older gentleman trying to lift a heavy object ans they wanted him to do it .. that was so uncalled for and there was a two ladies trying to help him and the were bullied by the manager and staff I highly recommend this gets looked into read more

Manager Emmanuel did not want to give discounted price on item when it was already marked down with the tag. He kept on saying I work here, assuming like he knows. Not the greatest customer service, he really needs to stop saying that comment assuming like the customers are dumb and don't know he works there. Like I see your name tag, you are behind the register. Duh, I know you work there. There protocol doesn't make sense. They really need to train management better! read more

Service Selection Value marshalls store department appliance experience including technicians. read more

Marshalls - Clothing Shirts. - Department Stores Near Me - San Bernardino, California

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I loved this marshalls, well organized and clean. Also the store is really comfy and modern. Love it

Employee at this location was very rude with me when i try to return one item, she was very unprofessional to treat customers, to bad,

Not impressed at all! Nothing here that I can't find at Ross! Especially the mens section it's slim pickins. Now the store is very clean and organized. But everything is way overpriced. Plus the employees R very unpleasant. They all look like they HATE their jobs. Not coming back! read more

Most disgusting restroom ever I wanna throw up this is disgusting you guys could at least scrub the toilet I can't believe all the employees use this restroom and don't care about being clean read more

Marshalls - Department Stores Near Me - San Bernardino, California

I actually like this location even though it's in San Bernardino. No disrespect to those who live in San Bernardino but it's not in the best part of San Bernardino. I was able to find some really great items. And got some really great deals on them. I can't speak for those about the restrooms. I am that weirdo that just doesn't use public restrooms. If I have to go I just hold it until I get home. But in all honestly, i'm not gonna mark down a clothing store for having a dirty restroom. I will tell you that their dressing rooms were immaculate. I will be back to this location. Workers were very friendly. read more

Filthy inside the restrooms and outside in the parking lot area. Ghetto shopping center. Seemed like they had a decent selection of clothing, but I left. read more

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Being located in San Bernardino this might keep the polite crowd away, but over the years I have scored some finds in the ghetto. The area is sketchy, but if you can handle that, take your chances on obtainng something special. In the past I found the kitchen section to be my highest yield for good quality pots and pans, as well as knick knacks. Since the opening of a Marshall's in Redlands, I have marked a decline in the top name brand stock of stores in less affluent zip codes. read more

After reading Foodie F.'s review of the Chino Hills location, I thought I'd take a chance with this location to scout out that cast iron skillet pan for deep dish pizza, and SCORE! There it was on the shelf next to a giant one. But I found it AFTER I went bizzerk in the shoe section. Another SCORE! This place had multiple pairs of great shoes in my size (e.g. freakishly small). So I adopted several. If I post my pics successfully, you will see those who were willing to pose. I also picked up some nice shirts for work. Took awhile to get through the cash register because the associate was trying to multi-task (answer phones, looking through layaways, give someone a bag, ask who's dog is that?!). She didn't do it so well and it was a little annoying, but worth it because of the excellent prices. Fantastic first trip to this location. I will be back! read more

Marshalls - Department Stores Near Me - San Bernardino, California

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1st Marshall's store number 0269 has some of the dirtiest bathrooms. 2nd My cashier was clearly worried about going on her break. 3rd The same cashier forgot to put my wrapping paper that I purchased and was charged for in my bag. So I got home, 2 hours from this store, and it was not there. Super disappointing and annoying. I called to let them know and I said the "cashier forgot" and he(the manager) corrected me to "you forgot your wrapping paper". Super unhelpful. And I'm pretty upset to get home and have to drive and re purchase paper since Marshall's stores don't all work together. Zero stars is more realistic. read more

This Marshalls is disgusting! Straight ghetto, dark, grimy, stuff everywhere and after smelling seriously dirty diaper for a minute I just had to walk out. Gross, this is exactly why I avoided Marshalls in the past. They have so many nice locations nearby like in Redlands, this one is in dear need of a tear down and start over! read more

Nastiest bathrooms EVER. It smells so bad of pee and there's tp Everywhere

Customer service was outstanding. The store was clean and organized. I found good brand and affordable clothing. However, their restrooms can use a good facelift. read more

This place is nice. Has a lot of selection of clothing and home items that are useful for me. Time to stock up on the saving items read more

I dont usually go to Marshall's but the times I have been there, it has been great! People are very helpful and nice there. The employees really help out and are very patient. They have really cheap things and good quality things. Would recommend going here for quick clothing. read more

If I could put zero star I would but I have to put one I have no choice. First of I got to the register and she goes take your stuff out of the bag which doesn't make a difference she's going to end up touching the clothes, next off she preceded to give me attitude I needed to exchange and she told me she couldn't exchange she needs to do a return and I have to buy them until I forced her to do it I bought an extra thing so I needed to pay cash and I gave her $50 bill and I had cents to give her and she's like it's to late I'm like no it's not so she does it she was getting frustrated things weren't going her way. I then told her after I was done "whoever hired you was high" and she got upset I them go to her manager I told her maybe you should work things out with her or she's probably having a rough day she works there to serve me at the end of the day thank you read more

This Marshalls is by far the best customer service I've received from ANY business in a loooooong time. I almost forgot what it was like to be treated kindly and feel comfortable with employees of a business I visited! The woman in the dressing room area was very pleasant and the woman at the register was very apologetic for the long wait (it was maybe 5 minutes tops so I wasn't bothered at all) and very kind. I recently visited another Marshalls that did have more of a selection but I seemed to find exactly what I was looking for at this location better! (Btw the other Marshalls was also great customer service. They know what's up!) I've worked in customer service for 8 years (and counting) so I have expectations as I know how it goes and they definitely hired great staff. read more

I especially like this one size is 11 And up shoes are always on the discount and I really like that they're about 30% cheaper than the regular price that is Marshall's price. read more

Clean and organized. I've been here a few times and each time the store has been well lighted and clean. I gave it only 4 stars due to pricing being a little more than I'd like to see on some items. That's not a knock on this store specifically that's just Marshals. Staff has also been friendly and helpful. Sure, the location of the store is not Redlands or Rancho Cucamonga, but it's a great store for the local community and worth supporting if you're in the area. And again, it's actually a nice store! read more

The store is very well kept, I literally shop at Marshall's about 1-2x a week every week lol. I'm a mom ! Any who, they have a great selection at great prices and as for myself everyone here is always nice to me, and very helpful with what I'm looking for. And I always find what I need read more

I did not not get my discount when one item was 20 and the other did not have price tag so I took two of the same item but the cashier told us one was more than the other when they were the same item and gave me a dumb excuse. She also tried to make us pay more than what I had. read more

Do not shop at the Marshall's store in San Bernardino if you want to be treated with respect. My husband who is recovering from major spinal surgery and wears a neck brace needs assistance to try on some much-needed clothes for the holidays. He and I were in the male handicapped dressing room, when the manager, Richard Perez, knocked on the dressing room door and rudely ordered me to leave. I told him that my husband needs assistance because the neck brace restricts his movements. Richard Perez ordered me to leave the private dressing room without explanation. When I asked if I could stay to help, he was belligerent and disrespectful toward me, yelling, "You need to leave now!" We are both 70 years old and were confused by his aggressive behavior. It would have been better if he had explained why I could not stay instead of immediately becoming hostile. I will not be shopping at Marshal's in the future and will discourage others from doing so. Richard Perez clearly does not like his customers. Marshall's needs to train their managers especially in regards to emotional maturity, common courtesy and to the treatment of the handicapped. read more

Terrible.. I had an item on law away. Just so happen when I go to purchase more things and payoff the layaway they had the same shoe only the correct size. Due to policy they couldn't swap them out. So everything I just purchased, I refunded. Now im headed to Ross which is just across the street..It's sales that keep them afloat I know it's much but that's minus 200 from their weekend bottom line.. 2 thumbs down read more

OK, I grew up in SB, but it doesn't mean I want to go back there...I do however go to this Marshalls over the one in redlands now. I have scored some awesome finds here! * Natures Gate Face wash and Toner! *Giovanni's giant bottles of shampoo and conditioner! It's nice to have some cruelty free options where you don't expect it! good for the animals and my wallet :0 I also found an awesome little olive oil spritzer for $2!!!! read more

I was in the area and decided to stop by since I was looking for shoes for work since the Marshalls in my area is the only one and its everyone's favorite stop for good finds!! Alright So the SB Marshalls... the aisles are well maintained, everything is where they should be I didn't have a problem looking or finding stuff I scored on some cute sandals, shorts for my daughter, pj's for me and some other house stuff and no shoes for work but hey I found some cute sandals. Well it wasn't until I had to use the restroom, the Lady's room is awfully unsanitary!! 1. No seat covers 2. One roll of toilet paper that was used up by me to use as seat cover etc. 3. No hand soap and lastly the floors were filthy as if someone had showered in there they were muddy looking, the sink looked like no one has cleaned it for month just gross oh and there isn't a hook or something to hold your purse but the thing that opens the door! I had to tell an associate to bring these things to the restroom when I was done and there was a line waiting to use the restroom very inconvenient as they only have 1 restroom. So make sure you bring hand sanitizer when you're at the SB Marshalls!! read more

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Never shopping here ever again. Don't waste your time customer service sucks !! I tried returning a makeup pallet i bought yesterday and it wasn't even used! And they didn't want to return it! The place is unorganized too. read more

A little on the dirty side but there is a good selection of women and baby clothes. Honestly good for christmas shopping. Its a little crowded at times but I find alot of good deals. I defenitly have to go when I have a few houes to spare. You cant just walk in and walk out but overall its a good store just needs some better restroom attending! read more

love this place. i can find anything i want here and dont have to worry about going to another store.. they even have discount prices for name brands.. loving it read more