Terrible since the original sold the business, I have had several high quality dress shirts that shrunk... time to find a new cleaner.

We've been coming here for the last several years, the speed and quality has been consistent, even with the new owners. One of my employees took a few of my slacks there for dry cleaning and one of the conscientious girls called me immediately to say I forgot to check my pockets, there was over $500 in cash in one of them! That was a very honest thing to do, we appreciate it very much!! Thats one of the reasons my staff and I keep coming. Thanks, Nick & Watch Works family read more

This is my go-to place when it comes to tailoring and since I'm a petite person, pants usually don't fit the way it should on me and I always have to get jeans tailored. Luckily my husband recommended this place and they are affordable and the turnaround time is fast and the hems on the pants come out great! Highly recommend coming here for all your alteration needs. read more

Some of the workers are rude and lie about the time my clothes will be available. This place was good years ago but somehow a few of the employees seem to not have customer service read more

Really bad dry cleaning recrntly. I have been a customer for 5 years and recrntly the wuality has gone down and customer care has bewn horrible. I had stains in one of the shirts that I asked to be redone and I was refused. I was told to pay again if I want it cleaned again read more

One of the best cleaners around! I needed something done in a very short time and they stayed open even after closing time just so I can drop it off and pick it up next morning. They always do such a good job in cleaning and at an affordable price. I also sometimes get my indian clothes done there and they get cleaned very well. Their staff is awesome read more

Highly recommend. 99% of the time, clothes is ready by the next day without me needing to request it. Pricing model is about average while service is above average. At the time of this review, they don't do leather as my motorcycle jacket had to be outsourced elsewhere. read more

New owner...argues with customers etc. Same owner that took over Paris Cleaners. STAY AWAY. Claims it is mandatory to pay for dry cleaning service for alterations. read more

My first time to go this place.. I brought Burberry jacket that cost $800 that I only use one.. when I got home and checked.. it got faded..I never went back ever.I was devastated... read more

We've been using Martell's for years and received excellent service and quality work. We recently brought in a $300 tie to be dry cleaned and they ruined it. Not even a sorry just excuses. I don't think the new owners know what they're doing. If you're going to buy a business, at least know something about it. Don't take anything of to this place if you value it. Now I need to find another dry cleaner in the Cerritos area. read more

Just left Martells. Horrible customer service. Jessie is great. Unfortunately, it was her day off. Went in at 8 am. One of their machines was not working. Girl at desk said 4-5 pm pick up. Showed up at 5. The other girl says they'll be ready tomorrow at 5. Beware. Make sure you look at ticket for what day they will be ready. So upset. Picked up a couple of pieces. It would have been fine if she wasn't so rude. I told her its the way you speak makes a person react and speak harshly. It did not faze her. Maybe, she gets told that several times a day. She just doesn't care. read more

Worst dry cleaning service I've been to!! The previous dry cleaning place closed down due to COVID so I came here to wash my dress shirts. I've had my custom made dress shirts washed for over 2 years so I know I had no problem with shrinking. The next closest place was Martells cleaners so I bring most of my work dress shirts here. When I finally came to pick them up I tried them on and what do you know THEY SHRUNK SO MUCH! I couldn't even button the sleeves anymore. I go back to complain that my custom dress shirts shrunk like crazy and the Co-owner tells me that could never happen ..... Luckily, I had one dress shirt I didn't get washed by Martells so I bring it with me to show them how my dress shirt looks like when I didn't get it washed from here. Fits perfectly. Even with the proof that Martells shrunk my clothes they kept going on about it being impossible they shrunk it. My point is if you don't want your nice clothes to be ruined I Suggest you find somewhere else. I don't usually complain but this was unreal! read more

I love this place. The team here is always pleasant and friendly. Reliable and fast! My only gripe is, can you remove those yellow tags before giving back my clothes? I forget to remove them and find them at the most in opportune time. Keep up the great work!!! read more

They provide one of the most excellent service. They were very detailed in my clothes and made sure that it was fresh. It's one of the best cleaners in the area. They really care about its customers. read more

I took three shirts, one pants and a tie in on Saturday and all of them came out nice. My main reason for coming here was because this place has been in the business for like 50 years...so it has to be good, right? Really, I was hoping that they could remove a water stain on my silk tie, but even after having it run through here, it was still there. But, the shirts and pants all looked brand spankin' new! I realize that ties are the hardest things to clean and I've never come back with a cleaned tie to my satisfaction. I was slightly disappointed because a collar stiffener was missing in one of the shirts and I didn't realize it until I was already home hanging my clothes back inside the closet. I hate having to replace them, but I've learned to always remove them whenever you're having them cleaned and just put them back on before you wear the shirt. The location is completely stand-alone on South Street in Artesia right next to Artesia Community park and across the street from Pep Boys. The price for a shirt and pants are 2 bucks apiece. Ties are $1.50. My total bill came out to be $9.50. Thankfully, they accept credit cards (no AMEX or Discover). Now, I just need the girl to correct the spelling of my last name on their system. She typed it in wrong, and I saw her press an "I" instead of an "E" even though I said, "A, M, A, N, S, E--I said "E"--" "Okay, "E"" "E, C." And what was it when I looked at my receipt? Amansic. Gah. read more

This used to be a great place but somehow this place has changed. Some of the employees make up excuses just to not your clothes available on time read more

I have to go out of town and my leather jacket needs a new zipper shah I believe the manager/ owner help me and got it the following day

This was my "go to" cleaners...however the last year has been disappointing. I have spoken with the personal as well as the owners...I have picked up my laundry only to discover that my items had not been cleaned. This has happened more than a few times now & I must find a new cleaners. read more

The people here are very friendly and have reasonable rates for Indian clothes. They were able to remove a couple of stains on one of my outfits. And the best part, I got my clothes the next day! Would definitely come back. read more

First time here, needed my dirty Rams jerseys Cleaned up for the big game. They did great, I had food stains wall dirt stains and they came out great. Such fair prices as well. read more

Martell's Cleaners - Laundry Services Near Me - Artesia, California

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Thank you for providing a great service. I needed my clothes cleaned and they did it same day. I also dropped off my Indian clothes and they look like new now. The customer service was amazing even though they were a bit busy. I think I found my new favorite cleaners. Great prices too!! read more

We've been bringing our clothes here for at least the past couple years. My family came into town this week and my parents kept pushing me to get my bridal gown cleaned and boxed while they were here as a gift. (Ahem, I got married over a year ago!) I priced out some other places and it was quite a bit of money for the cleaning and box. Since "Father knows best" he told me to just call the place I usually go to and get a quote. It was a $100 cheaper than other places but I was a little nervous dropping off my $4500 gown there. I had absolutely nothing to worry about! The turn around time was a few days and they did an absolutely STUNNING job! The dress looks brand new and they boxed it after I inspected my gown and gave the thumbs up. I spoke to the owner for awhile and he was great. He mentioned they clean the uniforms of police officers and firefighters in the area as well. Hey, if it's good enough for them, it's good enough for me! The girls have always been sweet and professional. Adriana helped me on the phone and called me back as I was writing this review to let me know I had forgotten the belt! I didn't wear the belt that came with the gown (I wore a different one but I digress...). If she hadn't had called me I would never have known! Whether you are bringing in your shirts, pants or wedding gowns don't hesitate! I liked Martell's before but now I'm a fan. (And no I wasn't paid for this..haha!) read more

Martell's Cleaners - Wonderful job cleaning, pressing and boxing my gown! - Laundry Services Near Me - Artesia, California

This man Mr. Martell is amazing I've seen the clothe work he does it's exceptional all always on point. His clothes are always on point and never have to worry about a angry atmosphere. Amazing! Thank you guys. read more

They provide great service- with excellent price and customer service. Always have our clothes looking and smelling fresh. Highly recommend it, especially for Indian clothes read more

Martell's Cleaners service is excellent. I have been coming here regularly for almost a year now. The staff members are all friendly and helpful. Very efficient. I never had any issues with my clothes from the start. I highly recommend Martell's for those who are looking for an excellent service and result. D. Laurino read more

I'm here weekly and always have a wonderful and worry free experience. They have great customer service and prices. They have accommodated me on many occasions. read more

Customer service is great. Quick turnaround. Reasonable prices. Has it's own parking lot which makes getting in and out very easy. read more

They are dependable with great service. Mattel's meets my expectations with care of my clothes.

Long standing quality service in the community. Excellent customer interaction upon every visit. Professional cleaning and garment care advice. Glen runs a great show! read more

This was my first time taking my suits to the dry cleaners and when I first walked in, I was helped immediately with no wait. As my ticket stated that it was going to be ready the next day, I was excited to pick it up but unfortunately misread their hours as they closed at 6:30PM than 6:00PM. However, Ajay was able to help my urgent need of a suit and was so kind in striking a conversation with me about the business and its history. This demonstrates their quality of service and responsiveness to their customers no matter how inconvenient it may be on their end and I hope they continue doing what they do best amidst the COVID-19 pandemic :) 10/10 would come here again! read more

They change to different ownership and the prices went up and the service is not as before. Looking for a new place to take my clothes.

Hoped to find a new cleaners near my home and went to Martell's. The woman didn't say hello or greet me at all. I was looking to dry clean my fairly new curtains. She immediately said there were holes all over the curtains, I didn't see ANY HOLES, then rudely insisted there were holes everywhere, and they were NOT responsible for any damage. I saw that there were NO holes at all! They're not even a year old. She then checks with the man in the tailoring area, whispers in front of me. Then comes back, as rude as could be for NO reason and said that'll be $20. Per panel! I said "NO way, that's crazy!" She just shoved them at me and I left. This is the worst customer service I have ever seen, I was super friendly and told her it was my first time there. She could not have been more rude and blatantly insulting if she tried. No one should EVER GO TO THIS CLEANERS!! I then washed them in cold gentle cycle, hung them to dry, and they are beautiful and not one hole or wrinkle. Worst cleaners ever!! read more

Martell's Cleaners - Laundry Services Near Me - Artesia, California

Been here multiples times for my silk and work uniform. Great service, no damage, good price, no complaints.

This place is literally one of the Best place I've ever seen in terms of laundry My white jacket was completely destroyed in blue color and had a lot of dirt on it it was almost as close as not being able to be clean but the owner Mr. Ajay took special care of my jacket even the staff over there was really helpful and my jacket came out to be completely clean it was more clean as compare to when I bought it. I highly recommend this place as they are really responsible and reliable. Thank you so much for the service. read more

I notice this place has a few bad reviews, but my experience with them has been great. Ive been using them for a few years now with no problems or issues. Sure I only use them for my uniforms but still, I have only experienced good things with them. The girls who work there always greet with a smile and Im in and out of there pretty quick. There is always an older gentleman there (Im guessing Martel??) but I have never spoken or interacted with him. My kids enjoy the giant gum ball machine and all the vintage Disney memorabilia. Hopefully this positive review will help for those who have doubts. read more

Been a customer for over 35 years. Low prices, quick turnaround, and friendly service. Use them weekly and the new owners are continuing the tradition of Betty, John, and Glen. read more

As a person looking to get my clothes stitched up and cleaned I could not have chosen a better place than Martell's Cleaners. I was so happy to have found them not only do they take their time and do the best job around my neighborhood they also give the best prices. I will be coming back to get more of my coats done and if I need anything stitched up. GREAT SERVICE! read more

Thank you for letting us shake our sillies out during the pandemic! Your Easter blow ups brought so much joy to our little girl. read more

Martell's Cleaners - Love these happy decorations! A crowd pleaser. - Laundry Services Near Me - Artesia, California

Not only did they mess up my suit having all the latches ripped off but the lady had me take it in right away the same day I called with the problem to supposedly have a solution saying she will check with the owner to get possibly get it fixed and call back that evening. This all took place on a Monday. We received no call. Call Them Tuesday. She says owner just stepped out 5 min ago. She'll have him call back when he comes back later in the Evening. No call. Call Again on Thursday finally get a hold of the owner he was so rude saying he only has one girl and he can't give me an answer if he can fix my coat. It's like you're the "owner" your employee was waiting on you for an answer whether you will fix it. Still rude same response saying he'll call back tomorrow. What kind of business is this? takes you an entire week to give once simple answer. Don't come here people! I warn you their service is bad and they are just plain rude. If I could 0 stars I would huge thumbs down. No integrity for their business. When I walked to pick up clothes they had clothes all over the floor. It's like is this how my suits were treated. Just laying on the floor too? read more

They provide a great service in a very efficient manner, you will be able to pick up/drop off very easily. The staff are kind. The shop may be small, but is open and well ventilated. A go-to location for cleaner. read more