For the service I requested (Brazilian wax) they were so friendly, the quality was attentive, and…read morethe vibe was so welcoming. Thank you all! Definitely will be coming back :)

It's been 18 days since my first review and I came to leave an update that my toe is still infected…read moresince getting my toes done here and the infection has gotten worse (I'm pregnant btw) and I can't even get antibiotics for the pain or swelling.

I had such an amazing experience with both Mia and Sally! They absolutely nailed my nails and…read morematched my inspo photo perfectly. Their attention to detail was incredible, you can tell they genuinely care about doing a beautiful job. I originally ended up regretting the color and design I chose, and I was so nervous to say something, but Mia and Sally were beyond kind and understanding. They fixed everything for me with no problem at all and made sure I left happy. They were patient, professional, and so sweet throughout the whole process. I'm so happy with how my nails turned out and so grateful for how kind and accommodating they were. If you're looking for talented nail techs who listen and care, I highly recommend Mia and Sally! The salon is also very clean, professional environment, and weirdly... super interesting content on the TVs. Prices are reasonable for the kind of work you get here. This is my second visit-My first set here was also amazing (gel x) and lasted me over a month!

Irene is the rudest person I've ever experienced. I should have known she would be nasty towards me…read morewhen I asked her name and attempted to engage in small talk with her. My first visit, Irene was supposed to complete my pedicure. She continuously asked me what I wanted, if certain shapes and length were to my liking. After answering her the first few times, I seen that she grew impatient. SHE kept asking me so I finally told her that I'm afraid to answer because every time I politely answer her, she gets upset. Finally, she called over the front desk girl to mediate. Again, Irene would stop every few seconds just to see if I would give her the okay. I am not of this profession, so I cannot tell if the acrylic is applied properly if you won't file it. Then, I asked her about a section of my nail that looked odd so when I asked the front desk girl if it was my nail she said "it's the acrylic" and Irene just start filing it. I did not tell her to file I just asked and she totally curved my nail. I softly said "oh no, she curved it". Then Irene just got up and walked away. I sat there for a while for another tech to service me, but was told no one could service me after sitting there without acknowledgment for 10 minutes. My demeanor was calm, polite, and flexible. This nail salon may look pretty on the exterior, but the service that YOU work hard to pay for should not come at the expense of respect. ZERO STARS Jenny V. Business Manager Hello R R. Thank you for sharing your feedback. We're sorry to hear about your experience. Our technicians always ask questions throughout the service to ensure the shape, length, and style match each customer's personal preference. Every client likes their nails differently, so communication is very important for us to provide the best result. The technician did her best to assist you and clarify what you wanted, but it was difficult to move forward without clear direction. We always aims to be respectful and professional, and we also reserve the right to respectfully decline a service if we feel we cannot meet a customer's expectations. We appreciate your feedback and will continue working to improve our communication and service. Thank you. In response to Jenny, the technician was NOT respectful nor did the nail technician follow the clear and straightforward direction I had kindly given her. If that was giving "her best", then I have made the right decision to never return. Jenny, do not manipulate unsuspecting customers on Yelp by posting a likely AI generated response to appear reasonable. My experience happened as I had explained while your response is minimizing it. ZERO STARS

10/10 HIGHLY recommend this place! The best spot for nails and pedis. Gin & Jen do such amazing…read morework and their service is always top tier. My nails are super long-lasting and never break. They're always on point when it comes to nail references and designs. They make you feel so welcomed every time, and the conversations are always great ! They're my forever nail techs!

I walked in and the lady doing a pedicure looks at me I'm like full set of nails wait three minutes…read morebefore the lady doing nails said one hour can't be that good I only have one star cause I had to

Have been coming here for two years, and thought it was about time to say something. They really…read moretake good care of you, even if you have foot problems (which I do). My toes are hard to work with, and I have ingrown nails. Even with that they are really good.

I've been a loyal customer here for months and have even brought family members to support this…read moreplace. Unfortunately, my most recent experience completely changed how I feel. I showed a very clear reference photo of what I wanted (soft, clean pastel yellow French tips), and what I received looks nothing like it. The shape, color, and overall finish are noticeably different and not what I asked for at all. Instead of acknowledging the difference, the nail tech kept trying to convince me to like the result rather than fixing it. What made things worse was how this was handled afterward. I reached out to the owner hoping to resolve the issue, and instead of hearing me out, I was told I was "playing games" and that what I got was exactly what I asked for which is simply not true. As someone who has supported this business consistently, this was really disappointing. It's not just about the nails it's about customer service and how concerns are handled. I would have appreciated a simple willingness to fix the issue rather than being dismissed. Sadly, I won't be returning after this experience.

Still my favorite salon in the IE!!! Love all the girls here for their work and beautiful vibes!…read more Gel manicures and pedicures so neatly done with care and attention! Thank you

I'm new to the area and was hoping to find my new go-to nail salon, so I gave this place two…read morechances. Unfortunately, both visits were really disappointing. First visit: $109 for a gel manicure/pedicure. Within a couple of days, two nails split at the sides and the gel started lifting and peeling. I thought maybe it was just a fluke, so I went back. Second visit: $114. The gel started lifting the very next day, and within a week several nails had completely peeled off. For context, my gel manicures typically last 4+ weeks, and I've been getting my nails done for over 20 years. I have never experienced gel failing this quickly. For the price point, I expected much better quality and durability. Really disappointing, especially after giving them a second chance. Will not be returning.

Extremely unsanitary and unsafe experience -- not recommended…read more I visited this shitty nail spa on and was very disappointed with the lack of cleanliness and hygiene. The tools they used were visibly dirty and not properly cleaned between clients, which made me uncomfortable and concerned about hygiene. I expected disposable or sterilized equipment, but that wasn't the case. Before the service started, I clearly told the guy that I did not want my skin removed during the manicure. Despite this, he insisted on removing skin/cuticle areas anyway, and did so roughly, causing irritation. I felt pressured and my request was ignored. After the appointment, I later developed a bacterial infection, likely caused by unsanitary practices. Given the visible condition of the tools and workstations, I wouldn't recommend this salon for nail services. Zero star

I absolutely LOVE this Salon , the workers are always so kind & provide exceptional service…read more And they Listen to what YOU want and deliver excellently . Love it here

Professional Nail & Spa has always been an excellent and professional experience for nail service…read more I was delighted to revisit my old shop and see the owner (David) has returned. The services I had was a Mani/Pedi #3 Gel Pedicure by Wendy Manicure with shiny buff by Helen *Bonus- snacks were delivered by David that came right on time as I skipped lunch and the pretzels, water, and special treat hit the spot. Give Professional Nail & Spa a chance. Make an appointment for your service by calling.

I came here for a dip gel manicure. Everyone here was very nice and they give you water and a…read morepretzel snack. I really wanted to like this place but my nails look horrible!! I'm shocked that the nail technician thought these looked good. I didn't say anything because I was so disappointed and don't feel like sitting there to have them corrected. Unfortunately I will not be coming back.

Great staff Recommendation to come here…read more Super sweet and great art Very clean and not a long wait

Stopped coming here a few years ago & realized I never left a review…read more.. Came here (as it was my go-to salon) to remove a--not acrylic--GelX set... Long story short, I was in & out in 5 minutes. The tech used zero acetone, strictly her nail drill... on gel. It obviously burnt as she dug craters into each nail, leaving my natural nails absolutely ruined. I had no choice but to let them grow & heal--wouldn't've dreamed of getting a manicure, gel or not over that amount of damage. After that incident I never came back & warned others that I had previously recommended Utopia to. So consider this a warning, do yourself a favor & just don't get any gel removed here.

Pedicure nice big chairs with massage while you wait soaking your feet in hot but not too hot…read morewater. Quality: great job nails cut along with your cuticles soothing scrub with any dead or cracked skin removed warm towels wrapped them more massage feels like new feet Vibes: quite with music in the background Recommend: ask for Ruth great job and won't hurt you

Overpriced, and not the best quality of work. For the price they're charging they should be using…read morenew files with every client and not gossiping with other workers while providing service.. 56 for an overlay on my natural nails & 91 for a gel french tip pedicure!

Always a pleasure with the ladies here. It's pretty quiet so that's a peaceful vibe for me. Any…read moreservice requested they are always very knowledgeable and have good suggestions. Thank you Lina and Kim!!

The vibe here is off. Said they can do my nails, and then had me wait with feet in water for thirty…read moreminutes. I get the more expensive treatment with callus remover, she did not remove my callus and barely tried. Towards the end her little girl kept coming up saying "Mommy when are you going to be done?" And "Hurry up." I just feel like the whole experienced was rushed and unprofessional. If I'm paying $70 to get my toes done I expect good service. You guys basically played me out my money with bad service. *this is definitely the salon that gave me the bad service* Thanks