My friend Irene who is furnishing her home told me about Martinez Furniture Direct. I met another friend in Martinez for and made our way to an obscure road off Marina Way and drove up the hill until we saw the building. I was supposed to make an appointment for a salesman to show us, but I called while there and Art saw us, rose and invited us inside. I went for a Mattress to use on a platform bed. I got that and 4 dining chairs. My house had to have reconstruction due to a fire. While I am unable to do a product review, I can tell you that Art was good at listening. He informed us of the different choices we had and shopping took me about 40 minutes from start to finish. My husband had a question, so I called and asked for Art and Peter answered my question for me. Easy people to work with. When I pick up my products and have lived with them a "moment", I'll do another review. The prices are fair. The products I bought were well made. I suggest an appointment. read more

Does not honor advertised price unless you provide proof . I called to get adjustment and was treated very rudely . Do not do business here . read more

Do not do business with these people. Advertise one price , you have to have an appt and when you get there unless you provide proof of the advertised price they will not honor it . I called Peter today as it was again advertised ( on Facebook) for $75 vs the $115 I paid and was treated in the most sarcastic and condescending way . Unless you want to be treated like this do not do business here . Had to give a 1 star to be able to review but they don't deserve eve 1 star!!! read more

This place is amazing. If you're looking for quality furniture, shop here! The sales team and owner are great. Honest and professional. They will work with you to find the perfect pieces for your home. read more

Martinez Furniture Direct - This one is mines! - Furniture Stores Near Me - Martinez, California

I definitely recommend this place because Art did an amazing job listening to my needs and my price range, and recommended great quality mattresses. He was honest and professional, and found different options for me and my family. Peter was there to help me deliver the mattresses to my truck and was super helpful and awesome. If i ever need more furniture for the house, i'll come back. I would much rather give my business to locally than to go to costco/sam's club! read more

Dennis at Martinez Furniture Direct is exceptional! Very professional, knowledgeable, and full of wisdom -- he knows his stuff. On top of that, he's super friendly and makes the whole process easy. If you want great service with someone who truly cares, Dennis is your guy. Highly recommend! read more

Martinez Furniture Direct - Dennis and Customer @ Martinez Direct Furniture. - Furniture Stores Near Me - Martinez, California

We love these guys! Dennis took great care of me again. Bought a mattress last time this time bunk beds! Great prices and service!

Mr Peter is the best. Visit them for great offers and products. First time visiting. So happy. read more

Come see Dennis! He's a honest guy! Go crack them out for great furniture options at wholesale prices.

False advertising - They list really low prices on their Facebook listings then when you get to the store they're discounted sure, but not matching up to the advertisement. Also its in the middle of nowhere - might as well go to Ashley furniture store, where you can get 5 year warrantys. read more

Art did a good job. Thanks for the effort. will buy more and send friends. See you soon for outdoor furniture. I have friends in the market. We will see them soon. good luck with the future sales read more

I called Dennis in the morning, and he promptly provided me with the address and met us at the Martinez warehouse. He offered us a great price for the sofa and patio set. Dennis was professional, friendly, and never pressured us into buying anything we didn't want. I would highly recommend this place for purchasing all of your furniture needs. read more

Went to Martinez furniture today and very impressed by the size of the warehouse and selection. Peter was very friendly, personable and helpful. Definitely will be coming back for a future mattress and couch or chair. read more

Dennis is the coolest and very understanding. He will work to help you find what you need in your budget and be HONEST while helping you. Underrated experience honestly. read more

I had the best experience shopping at Martinez Furniture Direct. Dennis our rep was very helpful and patient with what we needed and we found the perfect sofa sleeper. Give them a try, they have a lot of variety with name brands and quality furniture. read more

Came in to look at furniture and was met by Dennis Jones who was the operating manager. I had questions about the rooms I wanted to furnish and Dennis answered promptly. I will say that Dennis is very knowledgeable of all products sold by Ashley Furniture. I highly recommend anyone looking for furniture to make sure you stop by and check out the inventory and pricing (hint,hint). You will not be disappointed. I've been to several furniture stores and this store by far beats them all... read more

I love this furniture warehouse the quality of their furniture is amazing and Dennis is very personable. I highly recommend everyone come and take a look. read more

Dennis took great care of my wife and I! Our first choice was not in stock so he gave us an Upgrade on a cleaner one with 2 pillows! Thank you Dennis for taking care of me and my family! read more

We had an excellent experience working with Dennis at Martinez Furniture Direct. He is extremely knowledgeable about both furniture and mattresses and took the time to really understand what we were looking for. Dennis was kind, patient, and never pushy, which made the entire process comfortable and enjoyable. He truly went above and beyond to help us find the perfect mattress that met our needs and preferences. His customer service was outstanding, and we couldn't be happier with our purchase. Highly recommend asking for Dennis if you're shopping here. read more

Me and my boyfriend came to check this place out for a new mattress and we were greeted by a very nice man name Dennis . He helped us and educated us on a new mattress and how to take care of for long lasting . We ended up buying a mattress that we were happy with. Dennis took great care of us and was very helpful. I highly recommend this place and will definitely be returning for more. read more

Walked in looking for furniture Denis was very helpful definitely recommend this place ! Good rates as welll

This was hands down the worst experience I've ever had with a furniture store. We were originally told that our couch would be delivered in two weeks. Then they called and said it would be another two weeks. Next, they promised a delivery on August 23rd, but on the 23rd, we were told it would be on the 24th instead. Finally, on the 24th, they called again and said some nonsense about the truck not making it to the warehouse, so the delivery was delayed yet again, and they had no idea when it would actually arrive. A man named William called to tell us that, since they couldn't deliver the couch on the agreed date, they would offer a reimbursement. I asked him to refund it to the original payment method, but he said they could only offer store credit. I agreed and asked for the amount. William told me to call Dale or Peter on Monday to find out. Since I didn't have Peter's number, I called Dale, who claimed that William had never offered a store credit and that he knew this because he was "right next to William" when the call was made. If he was right next to him, why couldn't he have simply told William that he was mistaken at that moment? Dale continued to insist that I misunderstood, implying I was hearing things, even though my partner was also on the call and clearly heard what William said. Later that day, my partner called Dale to ask the same question. Now Dale admits that William did offer store credit but says he shouldn't have. Still no apology or accountability for basically accusing us of lying. After all this back and forth, they finally promised a delivery on August 28th. The couch was delivered, and they took our old one away with them. Then on August 29th, Peter (the owner) calls me, confused, asking why we sent back a couch with the delivery of our new one. I explained that we had only received the new couch on the 28th and had paid for them to take the old one. He claimed there was a mix-up and that it was supposed to be an "exchange of an Ashley couch for an Ashley couch," which made no sense. I had to explain the situation all over again, and he said he would speak to Dale to clear things up. The complete lack of communication between their own staff was mind-boggling. Since I had Peter on the phone, I also brought up the mess that happened with Dale and William regarding the store credit. Peter promised to get to the bottom of it and honor what William had said. He asked me to give him time to check with William. Thinking I would finally get some clarity, I called William again, hoping for a simple confirmation. Instead, William was rude, unprofessional, and refused to admit what he had clearly said just days earlier. He kept interrupting and talking over me, avoiding any accountability. I called Peter twice to report this behavior and left a voicemail, but got no response. Bottom line: This furniture store has been an absolute nightmare to deal with, full of delays, miscommunications, and a complete lack of professionalism. Save yourself the headache and go somewhere else, even if it costs a bit more. I highly do NOT recommend this place! read more

Lucky to have found this place. Worked with Dennis and had a fantastic experience. Walk through and process was very painless.

I bought the nicest, softest, best couch from Martinez Furniture direct.... I have been a couch potato for 5 months since acquiring it... but the best part is I paid well below what I should've. The staff was super friendly and accommodating and not pushy. My only grievance is i recommend my friend to go there and she ended up getting the exact same couch for $300 less :( overall though im very satisfied with my purchase and experience. read more

They have always done me family and friends well. They are always amazing staff is great and friendly.

If you made it this far look no more for all of your furniture needs. This place has unbeatable prices, great catalog selections (not much on the showroom floor due to the limited space) and amazing customer service by this great sales guy Bill! Heads up though, call in advance and schedule an appointment cause you don't wanna be disturbed during your furniture selection, right? Well, so does anyone else. So please call in advance, schedule you time (plan for few hours catalog browsing) and you'll be well taken care of. Oh, almost forgot, no bathroom on-site. read more

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The service here is always top notch. I have made all my furniture purchases here for years. The selection is amazing! Highly recommend!!!!

Dennis I bought a 4000 mattress for pennies on the dollar. He was very knowledgeable and understanding of my personal needs as I have some medical issues, needing comfort and support also my cats to be cozy aswel. read more

Service, selection, value...ALL BAD! First off, you arrive to weird signage suggesting only one person at a time. Ok, I'll wait. When the heavy set owner/manager person arrives. He curtly asks, do you have an appointment!? I don't,but I can see that he has about 12 non descript sofas within plain view, so I assure him that this won't take long. He lets me in, but before I can even take 3 steps, he wants to know if I am ready to buy today...as if I'm a hassle. Theres 2 people inside being helped. I'm in no one's way. Then the prices are unmarked. I've been shopping for couches for 6 mths. I know their price points at this point. He clearly starts inflating prices because I appear to be an uneducated consumer from Oakland. Rude, suspect and a waste of time. Looks like items that fell off a truck. Glad I didn't drive out of my way for this. 1/2 a star at most. read more

Dennis had a very pleasant and energetic attitude while helping me find a suitable mattress. It was a speedy and simple transaction and their financing options are great. I. Definitely recommend their company. read more

I went to this store that is referred to us by our friend. We find a lot of furniture that we needed.. we are very glad that we met dennis. Thank you dennis for the big help! Save us a lot of money and good customer service... read more

The sales manager Dennis was very helpful and patient... He found me the best mattress and the dinning room table of my dreams. Thank you so much Dennis! I will be a customer for life! read more

This store has everything. Quality products often at a discounted price. Dennis was very helpful choosing our son's bedroom furniture. Family friendly. He went above and beyond son's staying late to help us make the right choice. read more

First time purchasing at this location. Dennis had excellent customer service! He was friendly, professional, and knowledgeable about the product he was selling. I would definitely come back here again. Thank you read more

Amazing customer service. We had dennis help us out and he was really helpful and didnt pressure us into buying anything we didnt want. We got tips on how to make our mattress long lasting! Amazing prices and deals! Highly recommended! read more

Dennis was very nice and informative. I now have a new couch for the first time. Dennis helped me and my auntie on a Sunday afternoon.

I was shopping in several stores and online for a new comfortable brand name queen sized mattress. I found the Martinez Furniture Direct wearhouse store online in Martinez California and it had many different products available and in stock. Bill was my sales person there and he listened to my needs and was very knowledgeable and helpful with having me try out several mattresses that fit my criteria and price range. In addition, Bill showed me how to carefully open the box once I was ready at home with my bed frame and he advised me how to care for and maintain the mattress to ensure I do not void the 10 year warranty. The price was right at about 40% of what I would have paid elsewhere, so I bought it on the spot that same day. Bill processed the transaction and gave me the receipt, helped me load it in my truck and ensured that I tied it down securely. I would shop at this store again and ask for Bill. read more

Great customer service, dennis was such a big help super helful we purchased two matresses and will be coming back

Loved shipping n buying at this store. Sales man was awesome and the price was right. But sadly on delivery a helper used a razor blade n cut way to deep into wrapping on our new chair. Then to hide it he tried to glue it shut. Unfortunately I didn't notice until going thru my security camera recently to delete unneeded footage -there it was. I went n looked closer at my chair. Sure enough, it had been cut by a sharp instrument. I am very unhappy about this but nothing I can do as I signed off n didnt discover until now. SO WATCH DELIVERY PEOPLE CAREFULLY DIRING SET UP AS THEY WILL HIDE ANY ISSUES FROM YOU AT YOUR COST. AND GO OVER EVERY LITTLE NOOK N CORNER. ONCE THEY LEAVE IT IS ON YOU!! read more

Dennis was very kind and helpful when picking out the mattresses and gave us a good deal! Thank you Dennis!