Its been almost a month.December 29,2024 my husband went in to purchase weather strip stain and…read moresomething else.The cashier had trouble with running his debit card and tried two different cash registers and said it wont go thru.My husband paid cash.It turns out that they charged his card three times 63.09.He saw the charges and went back to the store and they said several times since he went several times after that they would refund his money.They have not.It is now in the hands of the bank to collect.They lied.Never will step into that store again.We are out $189.27.Shame on them and their lack of customer service!!!

The staff at this store is friendly, and efficient! Additionally, we made a transaction that we…read moreneeded to return. It involved paint and they were able to help us out and didn't turn their back on the customer! We're raving fans of Aubuchon Middlebury!

I walked in knowing I had no idea where to begin with a plumbing issue and walked out with full…read moreconfidence, understanding what I needed to do. Thank you, Will, for your kind & patient explanations. Haven't experienced that kind of service in a very long time.

Don helped me tremendously. He tried different bolts until he found the one that fit. He was…read morecourteous and cheerful and so so helpful.

Been in the store in the last two weeks several times. Each time ready to purchase an item and then…read morewhen I look at the price, it's so out of line with all the competition. Even if I have to drive down Shelburne Road or into Williston, I still save money. love to shop local, but if I'm gonna just give away my money, I'm gonna give it to a charity not Aubuchon hardware. Come on Aubuchon hardware at least get somewhere close to your competitions price that's just ridiculous.

I dint know if its Covid related but this store has gone downhill in terms of personnel. I used to…read morebe able to get competent advice for a wide range of projects or repairs where I had no idea what I was doing. Nice people, friendly and knowledgeable. Not now. Hope it improves.

A huge, all-purpose store with way more inside than you expect from the outside. They have an…read moreentire range of maple syrup variations, basic and unique groceries, cooking essentials like cutting boards and other beautiful kitchen accessories, a good wine selection, plus local cheeses, bath products, and handmade soaps. It honestly feels like you can find just about anything here. There's a large pet section, a clothing area with brands like Carhartt, firewood, a tool section, and tons of local Vermont and Woodstock branded clothing. They also carry books, board games, and toys. This is a true one stop shop for almost anything you might need or want.

This general store literally has everything--and I mean EVERYTHING--you would want on a Vermont…read morevacation. They have tactical gear, winter clothing, teas, maple syrup, vitamins, medicine, and even Vegemite and Marmite! I'm impressed and declare this a beautiful Woodstock destination for all Vermont tourists.

My muffler started dragging on the way to the mechanic who was going to prepare it. I pulled into…read morethis Aubuchon location to get some wire to temporarily tie it in place. I had no tools with me, so the store associate who rang me out loaned me some wire cutters. Much appreciated.

I shop at this location on a regular basis and I'm grateful to have a store like this in our town…read moreso I don't have to drive to Burlington to get lost trying to find something in the big box store. I love the personal attention I get at this location and have found their staff to be very accommodating and knowledgeable. They are happy to help with heavy items to my car and loading bags of salt or mulch into my car for me. Their prices are reasonable and I prefer to shop here when I can. Thank you Trichia and the team for always providing great customer service.

Kenyon's is an awesomely strange hardware and farm store. Certainly like no other hardware store…read moreyou've ever seen. It's in an old working farm, and they also sell excellent meat and eggs as well. They have a large selection of plumbing and electrical parts, definitely requires some searching. The barn is pretty large and stretches up and down stairs.

I hate to leave a negative review but the treatment the employees in this store give customers is…read morebeyond rude. I have dealt with 3 employees in the last few days and only one of them was slightly pleasant. Each time I've gone in, they tell me how busy they are and my project is not finished. I haven't seen other customers there, just the crew all behind the counter eating lunch. They clearly don't feel the need to give any customer service or even be nice. I walked in today for the third day in a row to pick up items that were being serviced with a list of 4 other items I needed to buy. Because they are so unpleasant, I picked up my service item and will drive 10 miles to another hardware store to buy the other things just on principle. It's a small town, take care of your customers.

I bought a matched set of washer/dryer from this Home Depot brand is Samsung. I also paid…read moreadditional hundreds for extended warranty. Have been a customer for over 30 years. Shortly after install the washer was malfunctioning. It was shaking so badly that anything on to went flying. I called Samsung. After weeks of waiting I was told that there are no service providers in our area. No service for two brand new machines! I called the store. They called Samsung. I started going to the laundromat. I called a regular service company in the area who came right out. They said that the bracket that holds the drum in place was broken and no parts were available for Samsung machines. Back to the store and Samsung. Home Depot would not exchange the machines for an alternate brand. Long story short Samsung finally found a new identical machine. Delivery 8 months later. Not two months later new machine same thing. I call Home Depot. The manager of the Williston VT store dismisses me like a bothersome child. Call Samsun. Do you have a direct number? No. Why does Home Depot still carry a brand that you know does not have service? She said, "Lots of stores do that." I asked how Home Depot can charge hundreds of dollars for en extended warranty that can not be used? She said, "Call Samsung." After explaining that we have been customers of Home Depot for over 30 years and am extremely disappointed, she said in the most dismissive way possible, "Is there anything else?" So from Williston Home Depot to a loyal customer a big FU. I guess my appliance replacement and kitchen renovation will be from Lowes.

Seems as though there is a severe staffing challenge at this location and maybe it's a national…read moreissue. I like to chat. I like and need tools. I spoke with a young man working there, was technically in the paint dept, but helped me unlock at dewalt took....spoke to him for 10-15 min...he elaborated on the staffing challenge for me. My heart went out to his dedication.... Give the employees some slack there, it's upper mgmt, not the employees that are the problem.