Such a great experience, the girls are very educated on all services and made me feel so welcomed…read moreand comfortable. The nurses are also very in detail with everything they do. I felt very well educated by them as well. This is the best medical aesthetics Place I have been in! I will definitely be back highly recommend!

I rarely leave one-star reviews, but after two separate experiences, I feel like this reflects a…read morepattern rather than a one-time mistake. The first incident happened during a Clear + Brilliant appointment. I was left sitting with numbing cream on my face for an entire hour before I finally went into the nurse's office to ask if I had been forgotten. She apologized, and while she was kind, I lost an hour of my time. I chose not to leave a review because I assumed she was simply overbooked, and I didn't want to blame an individual for what seemed like a scheduling issue. Unfortunately, today's experience confirmed that the problem is with LaserAway's organization. I arrived for my 11:00 a.m. appointment only to find out the clinic wasn't opening until noon because a nurse couldn't come in until later. The issue isn't that something unexpected happened--it's that no one communicated this to me beforehand. They admitted they should have notified me, but by then I had already driven there and rearranged my day. As an athlete, I can only schedule these treatments on my one day off each week because I can't work out for 24 hours afterward. Morning appointments are already extremely difficult to book, so having one wasted because of poor communication is incredibly frustrating. What disappoints me most isn't just the mistakes--it's how they're handled. Both times I received an apology, but there was no meaningful effort to make things right. Good customer service isn't about never making mistakes; it's about how you respond when you do. The only reason I continue coming here is because I prepaid for my treatments. Once I've used them all, I won't be returning. If you're looking for a place to start laser or skincare treatments, I would recommend choosing a local clinic that values your time and communicates with its clients. Based on my experience, LaserAway has been disorganized, unprofessional, and disappointing.

Walked into Fernanda's two years ago for a blowout and have not looked back! I go there now for the…read moreBrazilian Keratin, hair art, color, pretty much everything. You get pampered from the minute you walk in with chocolate covered strawberries, coffee, snacks, etc. Everyone is so friendly and professional and the salon is beautiful. I was fortunate to have Yasmin do my hair the first time and she is amazing. If you get a chance to ask for her you will have the best experience!

I cannot recommend my hairstylist (Luiza) enough! From start to finish, the entire experience was…read moreamazing. She is incredibly talented, detail-oriented, and truly knowledgeable about her craft. You can tell she takes the time to stay educated on the latest techniques and trends, and it absolutely shows in her work. She really listened to what I wanted, offered thoughtful suggestions, and delivered results that exceeded my expectations. My hair has never looked or felt better! If you're looking for someone who is professional, passionate, and genuinely gifted at what they do, Luiza is your girl!

Asked for my favorite stylist and granted hair is lovely just the right color blend new with now…read morewhite thighs

This was my second visit to the salon, and I love it! I especially love that they use vegan…read moreproducts, and Valeria is incredibly talented. I've been so happy with my haircuts and my overall experience at Aveda. I highly recommend this salon to anyone looking for a great place for their hair! ‍

My go-to place in Boston for threading. Never left disappointed. The owner is incredibly kind and…read moretalented. Costs about 17-20 with tip. I've never had an appointment just walked in and got taken care of each time with minimal wait. They never make my eyebrows too thin and are great at maintaining its shape but cleaning up!! Cozy studio with two threading chairs.

During the pandemic, I could not get my eyebrows threaded. I did not want to have an overgrown…read morehairy unibrow, so I ventured here one day when it was safe. This is a small place with 1 seat, so make sure you wait outside if there is another customer inside. The cost is $12 for eyebrow threading and $10 for lips. PRO TIP 1: Check in with Yelp to get $2 off! PRO TIP 2: Get a loyalty card. You get free eyebrow threading after 10 visits. The lady was good at one she was doing, she cleaned up my eyebrows and they looked good.

I cannot say enough good things about Shannon and her business, Noel Herbal Skincare…read more I had my first facial with her over the summer and it was by far one of the most relaxing and effective facials I've ever had. As a person, Shannon is a true professional and is an expert when it comes to skincare and using natural products to promote wellness. She has such a gentle, calming spirit, and you feel at ease as soon as you are in her presence. When I visited Shannon, I received the Moon Facial, which was very restorative and left my skin feeling beautiful. It involves extractions and steam, but in the most gentle way possible. I'm personally pretty sensitive to steam, so I asked Shannon if it could be lowered and she immediately took care of it and was great about checking in during the whole process to make sure I was comfortable. The products she used didn't irritate my skin at all and really made a difference. My mom has also visited Shannon for facials many times, and tells me that her "happy place" is being at Noel Herbal Skincare, receiving the most amazing facial. I completely agree. Cheers to many more visits to the happy place.

WOW!! First the space. It is beautiful. You instantly feel at peace when you walk through the…read moredoor. It is so bright and cozy. I did the 90 minute facial and it was worth it. All the products felt so good on my skin. When masks were sitting on my face Shannon did neck, shoulder and arm massages. I used the restroom when I was done and I was shocked when I looked in the mirror. My skin looked so healthy. A few months ago I did a hydro facial and my skin did not look like this when I left. Going forward I am going to skip those spa's and do a facial with Shannon.

My god, Erin is THE BEST. I waited for literal years to get in to see her, and now I will never go…read moreanywhere else for a facial. Let me tell you why. 1) She genuinely cares about her work and her customers. It shines through in everything she does. Her space is well organized, cozy and welcoming, and her products are really tempting (and if I didn't already use the best skincare line out there for me, I'd buy whatever she recommended). 2) She takes her time getting to know you and your current routines, and what your skin needs. Everyone's skin is different, and my own skin changes a lot depending on time of year, stress, and age. She takes everything into account and customizes my facials to what I need that day. 3) Her prices are all inclusive - no tipping needed. That is so refreshing, and takes a lot of pressure off of me as a client. I highly recommend her, if you can get a spot!

I have been following Erin wherever she's worked since she started as an esthetician. Her facials…read moreare relaxing, make my skin feel amazing, and the massage that goes along with it is fantastic! Waxing? She's the only one I trust. The wax she uses is gentle, her manner is gentle, she is meticulous, and she just "gets it". By that, I mean that she understands that one shape of eyebrow does not work for all. She makes sure that the shape works for you, that it looks natural. Also, she only uses natural products - you can actually understand the ingredients list and aren't afraid to put them on your skin! The products really work well and make my skin look & feel great. She takes the time to talk with and listen to you, your needs, your concerns, and is really knowledgable about her field & her product lines. She works *with* you so you get the best services and products for your skin. Highly recommend her!

This has been my go-to place for a few years now for eyebrow threading. I go on the weekends and am…read morealways in and out. Umdepta and Sumetra have both done my eyebrows and have done a fantastic job. They do not take off too much and always shape them so nicely. My most recent visit Umdepta was there and she is phenomenal. She is great at what she does, and she was nice and friendly. I will continue to go to this location as long as I live locally!

Love this placeeeee! Always great at cleaning my brows and making me feel like my self again! This…read moreplace has had a calm environment that I have come to appreciate.

I had my treatment at Medford location. Very professional and clean, happy with my treatmentread more

Lianne (i may have spelled her name wrong- sorry!) is great and so lovely to work with! She always…read moremakes me feel super comfortable and my hair has barely been growing back