1. Mason Tire & Auto Service

1. Mason Tire & Auto Service

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Myrtle Beach, SC

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Mason Tire & Auto Service

3.9 (20 reviews)
Closed 7:30 am - 5:30 pm

Services - Mason Tire & Auto Service

Auto brake repair

Auto engine repair

Mason Tire & Auto Service Photos

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Recommended Reviews - Mason Tire & Auto Service

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1 year ago

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Kristian J.

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1 year ago

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1 year ago

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1 year ago

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5 years ago

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11 years ago

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Kristian J.

Thanks for the 5 stars

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3 years ago

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4 years ago

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3 years ago

Ron the manager is great! Honest place to get your vehicle fixed! Carla is great to! Very helpful.

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4 years ago

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Kristian J.

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9 years ago

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6 years ago

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8 years ago

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Kristian J.

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6 years ago

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7 years ago

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Kristian J.

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10 years ago

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Kristian J.

Thank you very much. Glad we could help you

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10 years ago

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10 years ago

This place is the best around. They are honest and do great work. Cannot recommend them enough.

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9 years ago

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10 years ago

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Review Highlights - Mason Tire & Auto Service

Carla went a step further and was patient until I was able to remove the car from the property.

Mentioned in 3 reviews

Read more highlights

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Mavis Tires & Brakes

Mavis Tires & Brakes

3.6
(23 reviews)

Great and Quick Service - always provide no pressure sound suggestions for your car…read more Very friendly staff Keurig, WiFi, and clean bathrooms Excellent customer service A+++++++++++++

Subject: Formal Complaint Regarding Inconsistent and Excessive Labor Pricing…read more I am submitting a formal complaint regarding a serious issue with pricing transparency and consistency across Mavis Tires & Brakes locations. On June 18, 2026, while traveling from Fort Walton Beach, Florida, to Myrtle Beach, South Carolina, a steel belt separated in one of my tires on Interstate 10. The failure caused my Ford F-350 Lariat 6.7L diesel truck to pull sharply and handle poorly, forcing me to exit in Live Oak, Florida. After hours, I left my truck overnight at a Mavis Tires & Brakes location and took an Uber to a nearby hotel. The next day, I replaced all four tires for $2,188.09. I requested an alignment but was told the machine was not calibrated. I also asked to recalibrate the tire pressure system but was informed the device was not charged. During service, the manager advised that my truck needed front brake rotors and pads and quoted $575.00 for parts and labor. With seven hours left in my trip, I declined. After returning to Myrtle Beach, I purchased premium Power Stop rotors and pads. At the Mavis location at: 116 Debo Drive Myrtle Beach, SC 29579 I was told they would not install customer-supplied parts. An employee directed me to another Mavis location. I then contacted: Mavis Tire 2075 US Highway 501 Myrtle Beach, SC 29577 They confirmed they would install my parts and quoted $750.00 for labor only. I immediately challenged this quote as excessive. As I was preparing to leave, the manager reduced the price by $200, from $750 to $550, without any change in scope or explanation. This drastic and immediate reduction is unacceptable and strongly indicates that the original quote was inflated. A labor price dropping by more than 25% within minutes demonstrates a lack of standardized pricing and raises serious concerns about arbitrary or opportunistic pricing practices. Even at $550, the labor-only charge nearly matches another location's quote for both parts and labor combined. These inconsistencies are not minor--they undermine trust and suggest that customers may be subjected to widely varying prices for identical services depending on location or circumstance. For reference, typical labor costs for replacing front brake rotors and pads on a Ford F-350 Lariat 6.7L diesel are: * $150-$225: Very fair * $225-$300: Reasonable for higher-rate facilities * Over $350 labor only: Requires clear and specific justification A quote of $750, later reduced to $550, is not just difficult to justify--it is unreasonable. I expect a formal review of this incident, a clear explanation of how labor pricing is determined and enforced across Mavis locations, and confirmation that corrective measures will be implemented to ensure consistent and transparent pricing. I also expect a written response detailing the outcome of your review and the actions taken to address this issue. I did make a report to the Better Business Bureau. I was contacted by Mavis Customer Service regarding my concerns. While I was calmly explaining the situation, the customer service representative became noticeably impatient and dismissive. Rather than listening to and addressing my concerns, the representative's attitude made it difficult to have a productive conversation and left me feeling that my complaint was not being taken seriously.

Mason Tire & Auto Service - tires - Updated July 2026

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