Had a 90 minute deep tissue massage here with Rhonda, she was amazing and I had a great experience.

Kristi is amazing! I look forward to my massage with her each month to relax and rejuvenate my body and mind.

Lupe is a highly skilled therapist. She really knows how to dig deep and work the muscles and fascia. That said, she listens. She will adjust the level of massage to each person individually. I highly recommend her! read more

The people here were awesome -- everyone was very friendly, welcoming, and the massage itself was great. I really wish I could leave a fully positive review because we had no complaints at all about the staff or the quality of the massage. (Although the pressure could have been a little more) Unfortunately, I was pretty disappointed with how the timing was handled. We arrived about 10 minutes early, but there was someone checking in ahead of us who took around 10 minutes. Then there was a medical situation outside where someone had passed out, and an ambulance arrived and needed to speak with the employee at the front desk. Obviously, I completely understand that an emergency takes priority and I don't fault the staff for dealing with it. The issue is that all of those delays ended up coming out of our massage time. Our scheduled massage didn't actually begin until about 20-25 minutes after the appointment time, and then it ended about 5 minutes early. I paid for a 90-minute massage but ultimately received barely more than what felt like a 60-minute session. Again, the massage itself was great and the employees were wonderful, but when you're paying extra for a 90-minute service, I don't think circumstances outside of your control should result in losing nearly 30 minutes of the service you paid for. I left feeling pretty ripped off despite otherwise having a great experience. read more

I really appreciate the therapist and service staff at Massage Envy at this . They do a really great job. Terrell-Lynne was my therapist last time and she was awesome. read more

Jasmine was a great aesthetician! I'll be coming back next month for a 90-minute session facial for an even longer relaxation experience.

Mark was great! Took care of my back ache and was able to get some relief from the tightness...

I adore Maribel. She is the best massage therapist that I have hadm she is great at relieving me of all my aches and pains.

I'm always so grateful for Scott! he is dedicated to his craft and does an excellent job.

While all the massage therapist have been great, Regina is amazing. I always feel so relaxed after my massages.

Maribel is always amazing! She always takes care of me I would highly recommend her services. Staff at this location is also very friendly and professional! read more

I came in with a lot of tension in my upper back and shoulders from work, and Guadalupe was an absolute lifesaver. They took the time to ask about my problem areas before starting and used the exact right amount of pressure--deep enough to work out some severe knots without feeling overbearing. I walked out feeling lighter, more flexible, and completely relieved of that daily ache. Highly recommend Lupe if you need serious back work! read more

Massage Envy on Elliot - Lupe was great!! A nice relaxing massage that worked out my knots! Thanks!

Jamie does an awesome job. She did cupping and a deeper tissue massage feel so much better every time. I've been seeing her for like eight or nine months. read more

Tatum is always professional and takes her job seriously. Her facials are always woderful!

AMAZING!! The manager was accommodating. I have found the best massage therapist at this location and I've tried multiple states. His name is Nayo!! read more

Friendly & professional staff! Came in feeling stiff and sore but as always had an amazing massage from Scott and left feeling great.

Jazmine is really professional about her facials one of the best experiences I have ever had 10/10

Regina is amazing. Massage Envy fit me in since I had a lot of pain this is One of the best massages of my life. Thank you!

Whenever I go to massage envy I receive excellent treatment. Everyone there it is very knowledgeable, professional, and friendly. I have been a member for a long time and do not plan to quit read more

love jasmine so much! excellent aesthetician, and kind and caring You will love your facial experience!

Lupe was amazing, magic fingers. If you're looking for a deep tissue message, book Lupe. She goes right to the knot, and works it loose, I finally joined after going once a year. Now I can go every month. read more

Signed up for an account over 2 years ago, tried to cancel the account at the beginning of the month, but of course a manager has to do it and I never got a call back from the manager. My recurring charge date was the 18th of every month, so on the 13th I called again to cancel and they said they would have a manager get back to me. Manager never got back to me so I called yesterday after I saw my account was charged again, finally got a call back from the manager Bella and I asked to have the account canceled and the $80 credited, which she said she can't credit back, which is ridiculous, of course they can credit it back. Completely unsatisfactory customer service. read more

The customer service and quality of care is top notch! Whether you need relief or relaxation, you can customize your service to cater to your true need. Love this location! read more

Enjoyed my medium massage. I was able to easily schedule an appointment over the phone. Location is prime as off 10 and 101. My provider was Rae-lena, she was very professional, proficient and technical. I feel that all my problem areas were addressed. read more

See all

This place is very large for A Massage Envy. Nice entry, there is a comfy waiting room after you have signed in, the treatment rooms are very nice. There was a nice warming pad on the table which felt great! I had a 90 minute massage with Bianca, who did a great job! Since I had never been here before, the rate was introductory at $130. My only regret was getting up! The 90 massage is only 80 minutes hands on, which is too bad, but their info does tell you that. I would recommend this place. read more

Masseuse LEAH Is fantastic! She knows the names of muscles, tendons, pretty much anything with the anatomy! A very caring and knowledgeable professional! To my dismay booking the times (I can afford) is difficult because I understand she is high demand. Being retired sucks financially. read more

From the minute you walk in, the staff starts their sales pitch. They bombard you with suggestive sells. They push membership and continue to sell to you the entire time you are there. The masseuse even pushed the membership and tried multiple times to get me to add on to the massage. Really aggressive sales pitch. But, the massage is great. Both times I went, excellent massages. I will not be back because I want to relax when I get a massage. I do not want high pressure sales coming at me the entire time. read more

Panda is an amazing masseuse. She listens and gets to areas/ pressure points best. She helps heal your body and minds needs. Front office is great with customer service needs as well. read more

The 5 stars is for Jackie! Her hands are amazing!!! She is pleasant and again her hands! So excited to find her. I wish the front desk were a little more chipper. They were nice enough just not super welcoming. Thank you Jackie! read more

Putting this here as well since this started at my home Massage Envy location Customer of Massage Envy for 10+ years. I decided to cancel my membership on August 24, 2023. due to my home location (Tempe) not having therapists available to do deep tissue work. I've even attempted to book at their various locations across the valley. It's usually hit or miss. Plus usually after finding someone that knows what they are doing, they end up leaving the company or reducing their hours. At the time of cancellation, I had 2-hours worth of time on my account. On September 11, I got lucky to book a 90-minute session with Aiden at the Dobson (Mesa) location. I've seen him several times and was super excited to have him as my last therapist. He's amazing at what he does. After my session, I mentioned to the Teia, the front desk person, that it was my last session and mentioned that I had 30 minutes left. She stated that if I wanted to, I could book an hour stretching session, use my remaining 30 minutes and pay the difference which would have been $34.00 bucks. Fast forward to today, September 18. After my session I was presented with a bill for $125.00 instead! Teia, same person from last week, mentioned they had issues pulling up my account and wouldn't be able to apply the credit or give me the rate that was promised. She also stated that for me to be able to use my time, I'd have to sign up again. Wait...what?!?! The cancellation form mentioned that I had at least 30-60 days to use any remaining sessions in my account, so I know that was a total lie. She also stated that this has happened to other customers when they cancelled their accounts. Why wasn't I informed of this before my session? I received two calls from them earlier today. The first one wanted to know if I wanted to come in at 3:00 instead of 3:30pm. The other one asked if I wanted to 30-minute stretch session followed by an hour massage. I answered the second call and told them I wanted to keep the appointment I already had with no changes. Had I known I was going to be stiffed with a $125.00 "non-member" bill, I wouldn't have booked the session. I'm glad that I will no longer have to waste my money on a company that offers limited modalities for being such a big chain. I was able to find a massage therapist that has a wider range of availability and provides the services I need (deep tissue, cupping, ART, percussion) without all of the added fluff and at a reasonable price. Side note: The girl at the front desk asked if I was going to leave today's therapist a tip... I really had to bite my tongue. Another note: John Swann was the best massage therapist at Tempe. read more

Massage Envy - Massage Near Me - Tempe, Arizona

Overall, the experience was okay. It was really cold in every room. The massage I got was great, but she was very short on the verge of dismissive. I would recommend this location based on skill, but i just think the overall environment could use some work read more

Vivian was excellent! Her focus on my neck and trigger points was amazing. 90 minutes flew by too quickly and I felt I needed more from her and some more focus on my stressed upper back and neck so I booked a two-hour session with her for next week! Thanks Vivian for taking the time to really focus on where the needs were! read more

If I could give no stars, I would give 0 stars. I have been a client forany years author a severe autistic daughter. My daughter has ups and downs and I bought her a membership a few years back which I paid religiously. She turned 18 and I became her legal guardian. She is very sick now and to protect her interest and the people that work there ( she tried to attack a massage therapist once and I was told I have to be in the room), I was told she had to leave because of crying and screaming) I went to cancel today and they did not let me cancel. Even as her guardian. She does not speak, she does not know how to count money, or to use a credit card As her mother and guardian, I have to protect her rights. Not letting the Arizona guardian since her bday, she is 18, is trying to steal money from her. Is a federal crime to discrinate against a person with a disability. read more

I love my therapist but my friend who doesn't drive and I pick up in apache junctio had his first massage at this location scheduled at the same time as mine. We received a text 90 minutes before our scheduled massage that his therapist was heading home for the day and his massage was canceled. We were already on the 60 heading that way as he had a few errands to run before the appointment. I decided to let him have my 90 minute appointment since it had been a year or so since his last one and he really needed the therapy. We were there a few minutes early so he could renew his membership and I let them know I was very unhappy with the short notice. They apologized but that was it. I have been a massage envy client off and on for years and was a bit disappointed that that was the end of it. O well. I will still be coming here for now. Hopefully this doesn't happen again cuz it is a really long drive. read more

A few weeks ago on a Sunday evening, I attempted to reschedule my booked appointment for the next day due to getting sick. Unfortunately they close earlier on Sundays and waited until the next morning to speak to someone. A woman named JORDAN answered the phone I explained I wasn't feeling well, had a fever and needed to reschedule. Her demeanor and tone immediately changed. She became very terse and kept repeating "well we're going to have to charge your account." I totally understand the company's polices as I have been a member for close to ten years. It was her tone that is my complaint like I was putting her out. Massage Envy is supposed to be the place to go to unwind and be at peace, not agitate their guests. Believe me it would have been nice to just reschedule my appointment. Her tone was so nasty. I wasn't feeling well and out of frustration said perhaps I should just find another location then. She replied that's fine and hung the phone up on me while I was still speaking. I was never able to reschedule my appointment which proved to me JORDAN was not listening nor cared. I don't know if she was having a bad morning or what, but honestly as a guest that's not my concern. I attempted to lay down as now I was feeling worse. I attempted to call back a few hours later. Again JORDAN answered when I asked for a manager her tone once again changed. I suspect she recognized my sick voice from earlier. I hung up and decided to wait a few more hours. Upon my third attempt to call JORDAN once again answered, and like before the minute I spoke her tone was dismissive and condescending. Again I asked for a manager. She replied they aren't available. Then I asked for the General Managers contact info, she replied no one is here to help you only I can I'm a lead. I was shocked they'd give this individual any leadership role as she was incapable of speaking professionally to a customer. At this point I realized I was not going to get anywhere with this one. I waited until evening to call a fourth time, figuring JORDAN would be off. I spoke to a young lady very nice and helpful. Or so I thought she gave me the managers email address and upon returning back to my call she said she called the manager to notify her I was trying to get a hold of her. That evening I sent an email to the manager that was given to me by this young lady. Here it is 3 weeks later and have not heard back from anyone. I used to love going to this location, the past manager there was very kind and welcoming. I also feel bad for the massage therapists that have no clue that the front end namely JORDAN at this location is turning away clients. I am further concerned that the manager seems not to care or is unaware what is going on with her front end. Believe me I have better things to do than write negative reviews for a place that I loved to go to but I wanted to shed some light on my experience since I was unable to speak to anyone at this location thanks to JORDAN. I have lost this months credits and faith in this location. Now I have to wait until the end of next month to get a massage at another location. All because of this one persons ineptness thanks JORDAN for opening my eyes to your unprofessionalism and the managers follow up. read more

Been going here for a long time and the staff is always friendly and helpful. My massage therapist always listens and try's to address my concerns. Thank goodness for message envy and I look forward to my monthly visits. read more

I have been a member of massage envy for over 10.years. I have only used this location since that time as it is really convenient and has great staff. I have worked with Amber for several.years and really appreciate her ability to.listen to.my body and my verbal.curs tonknow just the right amount of pressure. I leave better every time. I have a monthly membership and plan tomkeep.it as long as my therapist is there. read more

I've had a massage envy membership for a few years now, the pricing of the membership and additional massages is a great value. This location is one of my favorites. The front desk staff are great - super helpful and always willing to answer any questions about additional services. They also have some really great massage therapists here - Jason and Alex are phenomenal. The scheduling is also fairly easy - I usually wait until the end of the week to schedule a massage for the weekend once I know my plans and can almost always get in. I enjoy using the app so I can peruse for which times would work best with my schedule. My only complaint about this location is there have been a few times where I've requested a firm massage and the pressure wasn't quite at the firm level so I didn't get my knots worked out as much as I would have liked. read more

I have been here numerous times. Grace is my favorite therapist for a medium or deep pressure massage. I highly recommend her. The staff here is also very professional and friendly. Be sure to check in on Yelp for specials. read more