I've been enjoying the services here for a few months now, love the friendly atmosphere. Also recommend their membership program as you will want to return again and again. Great customer service! read more

I've been coming here for over a year for massages and have been satisfied with the level of service provided. However, Geri is simply the best!! Her technique is amazing, including gentle stretches that help to alleviate the tension in my neck and shoulders. She is very kind and considerate, adjusting her style to accommodate the needs of her clients. Thank you Geri!! read more

Dolores was absolutely fantastic. Catered to exactly what I wanted and was very attentive to my needs. I would totally recommend her to future clients and am looking forward to my next appointment :) thank you Dolores! read more

I was considering buying a membership and asking the young man at the front, Jack I believe his name was, answered all my questions and was so helpful. I look forward to coming here again now with my new membership! read more

Best massage therapy in Northern California, hands down. I'm always leaving better than I came in. Great people too!

I got a massage by Dolores this last week and massage heights at the palladio's and it was absolutely amazing. I needed something firm but also relaxing at the same time. Which is exactly what she provided. A lot of times when you get a firm massage it's too firm to where you can't relax but that was not the case with this massage. Already have a return appointment with her! Can't wait read more

Love coming here each month for my massage! DOLORES is the best there is! She is super knowledgeable and does amazing work! Highly recommend her! read more

I was hesitant to go here based on the star rating, but I'm so happy I changed my mind. Thank you Dai!!! She booked my appointment over the phone. Her customer service was second to none! She truly made me want to come in. I'm from the East Bay so I typically go to Burke Williams and the Claremont hotel for massage services..(they are even more wonderful btw) I came here because I was in the area and I'm sooo happy I did. Very professional! My boyfriend and I received services from Kris and Lylie extremely nice, considerate, and knowledgeable. Great choice if you're passing by Folsom! read more

I had a great experience Rochelle take care of me today. She did a great service on my neck and back. Feel great. Definitely coming back.

I'm a massage enthusiast and let me tell you, THIS IS ABSOLUTELY a terrible massage place. Just trust the bad reviews THEY MEANT IT. And if there is a below Zero star I'll give it. And their front desk people, don't even get me started. Come on hire some good ones not bunch of clueless people looking at each other and doing small talks without solving any issues. Stood there for a long time providing all information days ahead of the appointment and they still screwed up the whole appointment bcoz they didn't put anything in! Specifically planned out the whole day just waited for the massage and thanks for the terrible experience. I'm giving my honest opinion from my real experience. If you still have sanity and think you deserve a nice service, steer away from this place. read more

Very great experience always feel welcome and my needs are taken into consideration and always leave after service feeling more refreshed

First class service and a good selection of therapists. Looking forward to next month's massage!

Tucked away in upscale Folsom mall is this wonderful spa featuring massages and facials. Booked my appointment for the same day and had Annais who was warm and welcoming. I love it when people explain what product their using and why, and Annais did this and was so great and friendly. The front desk also made a great point of checking in with me and explaining or answering any questions that I had regarding their promotions. Chelle the manager called me back and was able to tell me what deals were going on and I appreciated the communication and the friendliest and cleanliness of this place. read more

Massage Heights - Massage Therapy Near Me - Folsom, California

This place is amazing from location, always smells so fresh and whole spa is super clean! Also front desk staff always so helpful & so sweet & caring. I had 2 people massage me from this location and the last time was a girl name Delli and she is AMAZING she has the perfect understanding when it comes to massageing she is very knowledgeable when it comes to the body and pressure points...I went to ALOT of masssage therapist & this girl is amazing!!! Love this place can't wait to try all the other services they offer! read more

Lucky to have scored a last min appointment! Stephanie was my therapist and she was awesome. I highly recommend Stephanie especially if you have some tightness you need worked out. Also recommend hot stone upgrade! Walked away feeling way loosened up!!! read more

Went for a couple's massage with my boyfriend and we arrived a little early about 3:50 appointment was at 4! So we get there a fill out paper work didn't take to long we finished around 3:56 so hopefully to go back soon but we just kept waiting and waiting it was probably about 4:15 when we got taken back to the room and we didn't get told that there running late until we got taken back! So we go in the room and change so we're looking around 4:25 at this point when they actually got started with the message! It was supposed to be an hour message... they ended right at 5 so we didn't receive an hour message! The message was nice just wish they would of accommodated us a little for that time lost! read more

I was very happy to learn that Massage Heights was open again and quickly booked several sessions for the upcoming weeks. The Folsom salon is very nicely appointed and has an awesome staff of skilled professionals. Just a minute or two into my massage yesterday I realized why I come here. It's a bit of heaven and a moment of sweet relief from this crazy world. Ahhhhhh....... read more

Had an amazing 90 minute massage! Came in with a groupon and was so amazed by the service, staff and cleanliness of the establishment that I went ahead and snagged a 6 month membership! I really enjoyed the face massage and look forward to trying the peppermint foot scrub next month!! read more

Run! (Or go to a different location, like the Natomas one). Went onto their website, logged on, booked a deep tissue massage for my boyfriend this past Friday April 20th afternoon. I selected deep tissue then selected the date and evening - then the menu gave me a selection of masseuses that we're available for a 60 minute 8pm appointment. After booking the massage online, I called the location to provide my boyfriends name to make sure there wouldn't be any issues when he showed up. I forgot the name who answered the phone - there were no issues in providing my boyfriends name, but there was an issue when she confirmed that his appointment was for 8pm. She said, "Ohhhhh. 8pm? Sofia was trying to leave a little early today... anyway he can come in earlier?" I told her, "No, sorry. My boyfriend isn't off work until after 7pm in Roseville." She then proceeds to say, "Oh. Okay. I see... well, hang on just a second." She then placed me on hold for about 2 minutes... which I assume was to tell poor Sofia that she had to stay and work her shift because someone booked her for an 8pm session. Mind you, when I booked online, I would have selected someone else - had there been another masseuse available. Sofia had at least 4 hours of open availability, so I selected her name. I also would have selected a guy as well because I was booking a DEEP tissue massage. I did NOT book a light pressure massage, NOT medium pressure massage, NOT a firm pressure massage... but a DEEP TISSUE massage. Per the Massage Heights website, deep tissue massage "can release the chronic patterns of TENSION in the body through SLOW DEEP strokes on any contacted areas and DEEP finger PRESSURE on the contracted areas, either following or going across the grain of muscles, tendons and fascia. It is called deep tissue, because it also FOCUSES on the DEEPER LAYERS OF MUSCLE tissue. It can help REDUCE pain, INCREASE range of motion, RELIEVE muscle spasms and improve circulation." My boyfriend's upper back and shoulders are really knotted up and he needs a deep tissue massage to really break up that tension. Well, this review gets even better! He arrives at Massage Heights, checks in for his deep tissue massage for 8pm with masseuse Sofia, and is asked if he wants to leave the TIP. He responds to the gal that he hasn't even had the massage yet, can't he leave it when it's done? Which makes sense... why would you tip someone BEFORE the services had been provided? The gal then tells him she wants to close out the transaction and registers before he is done since they close at 9pm. He tells her, just close the transaction now and I'll get my wallet from my car when the massage is done. He is then taken to a room and the massage commences shortly after. Masseuse: Sofia Massage: Deep Tissue My boyfriend indicated that he would like her to focus on his back and shoulders, no need to massage elsewhere. During the entire massage he asked her more than THREE TIMES if she could go deeper. She responded that this was her "style" of massaging and that if he needed a deep tissue massage he should have specified that and he would have been given someone else. WHAT?! Sofia was available under the deep tissue drop down menu for my needed appointment time. When I confirmed the appointment, I confirmed that it was an 8pm for deep tissue. When he arrived, he confirmed it was for a deep tissue. When he walked in, he wished I had booked it with a male masseuse he saw, that appeared to be available and likely capable of performing thorough deep tissue massages. But alas, he proceeded with his appointment with Sofia. Sofia performed a mediocre, LIGHT pressure massage. He described the massage as her simply rubbing the palms of her hands along his back and shoulders. When he asked for more pressure, the pressure didn't change - she said she was doing it the best she could, she isn't that strong and she wasn't capable of giving a deep tissue. Again. WHAT?! What is she doing as a masseuse for deep tissue massages then?! Then, at the end of the massage, at 8:55pm, she tells him sorry I have to cut the massage a little early. What a waste of money at this location. If you're looking for a deep tissue massage, go elsewhere. You'll find friendlier staff elsewhere - not young unprofessional employees who lack basic customer service. You'll pay less than $119 for a better deep tissue massage elsewhere. Or! Go to Massage Heights Natomas to pay $119 for a massage - that staff is super professional and their masseuses are amazingly skilled. With that said, I'm surprised this place even has 3 out of 5 stars... from the looks of other recent reviews, this location needs to step up their management, basic customer service training process and make sure their masseuses are categorized appropriate based on their skill/strength levels. read more

Loved my service, a facial, but the accommodations were less than stellar. Getting ready for my facial, I pulled back the sheet to lay down on the table and found 2 long black hairs. Pulled the sheet back further and found another hair. Completely grossed out but afraid to delay the appointment, I just laid down quickly. Completely unacceptable by staff to not notice this prior to a service! read more

always great service. front desk folks are super friendly. highly recommend their membership.

I arrived on time (I made sure to as the last time I was a little late, my massage was cut short). I was disappointed that the masseuse did not have pillows already setup as I am pregnant. Also disappointed that the masseuse did not wear a mask (regardless of mandates, pregnant women are high risk). She had me lay on my back after taking 5 mins to go get pillows, proceeded with my massage which was simply okay. I'm actually sore from the pressure despite me saying medium pressure and tell her a little less. Then it became too soft so I said she can apply a little more, with it going back to the previous pressure. What threw me over the edge was that my massage ended early. My appointment was 2:30, so you assume you're in that room getting a massage until 3:30. She took 5 mins to go get pillows, and ended my massage at 3:22. The front desk staff said they give 5 minutes at the beginning and 5 mins at the end. So that means I paid $150 for my prenatal massage for 47 minutes of an okay massage, exposure to an unmasked masseuse, with leftover soreness. So it's not a 60 minute massage, it's a 50 minute massage, possibly less. It's a complete rip off and do not recommend. read more

The staff are excellent at what they do from the time the recieve you to the selection of your massage therapist. I had Lexi my wife had Ronald. They were outstanding made us feel extremely comfortable and provided us with one of the best couples Massages we have had. read more

I had the most amazing massage! My massage therapist worked my body in stealth mode. Adding the perfect amount af pressure while utilizing several modalities of massage. The spa is quiet clean and generates positive and healing energy. I definitely will be coming back. read more

Just had an amazing facial with Ashely!! So stoked to see her again later this month! I got set up to do the bio active peel with her, and I'm really excited about the results. They use dermalogica products here, which is above par compared to most other places in the area. Ashley is a total sweetheart, very kind and attentive during the 50 min hands on. Girls up front are always nice too. :) read more

Massage Heights - Massage Therapy Near Me - Folsom, California

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Just had an awesome massage from Cathy!! I booked 4 more appointments with her. She listened to my concerns, gave me a great massage and when I left my appointment, I literally felt like a new woman - a younger, bouncier one! The front desk folks were very nice and welcoming also. read more

My husband and I had the most amazing experience here we will definitely be coming back! The inside was absolutely beautiful very welcoming and relaxing read more

Annnnnd here we are a month later with another charge to my "canceled" account. Guess I'll have to take another day of my time next weekend when I get back in town to try and cancel yet again. read more

So I received a few gift cards for Christmas. I came in for a hour massage. What I didn't realize is that the clock starts ticking including the time for the therapist to come meet with you, along with the time needed to take off your clothes and wait for the therapist to come in the room. The massage was really less than 40 minutes--too short. It was good, not great. Secondly I bought some expensive face lotion thinking well maybe I'll use my gift certificates that way. I later found that the box had been compromised. Seal was broken and it had been used. Didn't get the greatest vibe from this place. read more

Jesse is the best therapist I've had in years. The experience was PERFECT.

I stopped in and RE-upped my membership after being gone for a couple of years. The staff was extremely accommodating and Mike did a fantastic job on my shoulders and neck. James was super hospitable at the counter and I highly recommend Michael as a therapist. No, I take that back. I don't want anyone hoarding him and disrupting my appointment times. read more

The service is good but trying to cancel your membership is a nightmare. I had to contact coorperet to get it canceled after contacting 2 locations and getting different info from both. I still had to pay an extra month beyond the year membership already paid just to cancel. Their policy is to give u 90 days to let you use any remaining services but I was only given 30 days and I'm still trying to get them to follow their own 90 day policy. Good for a message but I dont recomend getting their membership. read more

Outstanding Massage! I had a two hour massage with Kristopher last Sunday at Massage Heights. I was given gift certificates from my sweetheart and WAS I SURPRISED! I have been to many other massage establishments and the massage therapist was never this knowledgeable, informative and even though they are a bit more pricey than others out there, rest assured, they are one of the best. Kristopher has vast knowledge in how to place pressure and where you want the pressure to be. I always read about how people get bruises and are very sore during the massage and I never can understand, you are paying for this service.... if it HURTS, THEN STOP THEM RIGHT AWAY and open your mouths and tell them what you WANT AND HOW YOU WANT THE PRESSURE! Don't let the massage go on for the full time and THEN say, oh it hurt after the fact. I would only suggest that the room was a bit more dim for relaxation and rely on the candles lit versus the low lit light. I get it thought, it is for comfortability and safety for all but I other than that, I really loved the place, the staff, the Spa Director, Jeanne Lascano suggests after the massage if you wish to join the membership and if you are the type that does need a massage once a month or two, it is well worth the price to take care of yourself. Jeanne didn't shove the sell down my throat but was informative about the membership and it's PERKS!!!! Think hard about signing up for the membership that you may use at any spa, it will be a holistic investment and check into your employers because you may be able to get a break from the employer for holistic/wellness massages!!!! Remember, if the massage is not to your liking, then SPEAK UP at that time, don't not say anything for fear of attitude from the therapist or a terrible experience. YOU are in charge of your body, and you won't be disappointed with the services and pressure of massage. read more

Arrived at 12:55 for my 1 o'clock appt (wasn't told to arrive any earlier). They came to take me back for my massage and realized I hadn't filled out their novel of paperwork they require. Tried to fill it out quickly and give to the front desk and then waited another 5 minutes for the guy to come back to get me. I paid close attention to the time and I was brought back to the room at 1:15, when he finished I looked at the clock and it was 1:50? Massage was good but it was just over 30 minutes and I paid for an hour! Tried to inform the manager and got nowhere. Also tried contacting their corporate and never heard back. Guess I'll take it as a loss and inform anyone I can to get their massages else where. read more

Massage therapist was a little late arriving. Very nice therapist but very new. Warm wet towels were not pleasant. The speaker in the room was maybe broken. It made an annoying noise the entire time. The receptionist said it's up to corporate to fix that. I had an hour and a half massage and requested a robe to use the bathroom. All robes were being washed. This was a 10 am massage. read more

Love this place Cathy especially. She has really helped with my flexibility In only 2 sessions and I could not be more pleased with her.

I had my very first facial with Mallory this past weekend. Mallory was professional, knowledgeable, sweet & put my nerves at ease. She gave me suggestions on how to care for my skin better & even formed a skin care routine for me with her amazing products she uses. Massage Heights is definitely a go-to place & I cannot wait to get back there to have a solid hour of relaxation! Thank you Mallory! read more

Worse massage ever. Both wife and myself went October 11. We have had many massages (1x per month), decided to try this place with a Groupon. Worse experience. Bought the 80 minute massage for each. They did not massage head, the didn't even massage any part of arm or hands. Barely massage back of thigh. Never massage front thigh. Only touched feet after rolling over. Looked at clock and only received 8 minutes of massage on feet. Barely used any only so massage was like a rug burn. This occurred for both my wife and I. Be aware of going here....,, read more

Signed up for three month massage membership. Nice place, no complaints on technique. Beware when you sign up for your membership you are really signing up for at least one additional month. They auto charge you for a final month after cancellation. Wasn't too pleased to find out the 79.99 additional charge only paid for 30 minutes as well. Felt a bit hoodwinked. Update: Received a call from owner to inquire about what occurred. I explained, and issue of a 30 min massage was incorrect. I let him know what was communicated to me by the scheduler and he apologized for miscommunication. I appreciate the personal effort and resolution. read more

Due to the lack of response from Massage heights, sadly I'll be calling this week to cancel my membership as will a few friends and family. Mistakes happen, but deciding to not even attempt reaching out on here (as I know my last names initial is different in here) is showing they find nothing wrong in clients not only not enjoying their experience, but nothing wrong with them experiencing extreme pain. read more