Okay I just have to take some time to rave about the experience I had with Ed at Master Muffler. I showed up with my engine light on needing a safety and emissions sticker as well as a diagnostic on what was wrong with my car. I feel that any other auto care place would have most likely taken advantage of the fact that I'm a young woman, alone in an auto shop needing to get my car serviced same day and charged through the roof. At first when Ed quoted me, he read off a price a little higher than I imagined it would be. Without me even saying anything, he said out loud "that's not right we would never charge that much" and checked again and the price dropped to a very reasonable quote, which I was happy to take. He fixed my car on the spot and immediately the check engine light went off. He then stayed late on a Saturday to wait for me to drive around and get a feel for how it was running and if I was happy with it. When I came back, very satisfied with how it felt, he immediately did the safety and emissions test for free! Man, I can't say enough how grateful I am for good people in this world who are honest! Ed rocks. I'd refer anyone and everyone here. read more

Came here to get an oil change and an inspection on my Boyfriends Duramax. I chose master muffler because it was close and they didn't have a wait to get me in, but I was pleasantly surprised by the service! I came in with my Subaru the next day because it was also in need of an oil change, they did the oil change and let me know my brake pads were low and my CV axle boots were worn out. Since I hadn't heard much about their repair service I shopped around and ended up getting my axles and brakes fixed at Clark's, who quoted me lower than master muffler, but charged me more in the end. I should have just stuck with Master Muffler in the first place! I would have saved a couple hundred bucks and would have been treated nicer. All the mechanics here are super friendly and they tell it to you straight without talking down to you! As a woman I especially appreciate it when mechanics treat me like an actual person! read more

I never had a better experience than I had at this shop. I went in several months ago with a loud rattling sound under my car. They put it up in the air and found a bracket that was bent against the exhaust system which they repaired and didn't charge me anything. This last week I took my car back to their shop with another rattling noise after I had gotten high centered on a tree stump and they put it up in the air and found a broken rubber exhaust hanger that had torn loose and was making the noise. He said he had one lying around the shop and installed it which cured the problem. Again when I asked him the cost he said no charge. The people working there have never seen me before and are not my long lost relatives. I will return to their shop for any problems I have with my car because I trust them completely to make any repairs my car may need at an honest price. read more

Marvelous Shop, fair service, exceptionally friendly staff"! I moved her about four years ago. My sister told me about this shop, she said I won't let anyone else work on my car! Now I understand why! "They go over your car, checking everything." They'll even do the emission test, and you get a certificate showing you passed, you pay for your new Tab, he'll put it on you car license plate. Always checks oil, only change if needed. Tops all the fluids and checks your tires! Ed and son are the best! I've have had best service here than any where Love bringing my car here because of the "One Stop Shopping!" You're on your in a way in about a hour or so!! I'm a Widow, 85 years old. Hope who ever takes over as Ed is retiring, will carry on with his friendly and exceptional work habits! S. Joy Carson read more

I love this place. They do great work, they're incredibly friendly and willing to work around whatever schedule fits for you. I never worry about asking them questions, because they're thorough, and don't charge or recommend anything that isn't needed. I completely trust my car and my wallet to them, which is something I've never felt anywhere else! Do yourself a favor and switch to this provo location (I've never been to another one, so this review is location specific)- you won't be disappointed! read more

Ed and is crew are honest, work in a timely fashion, and do great work at a fair price. After dealing with too many auto repair places that made the mistake of thinking I didn't know enough to know they were trying to sell me services I didn't need (i.e., rip me off), it's totally refreshing to find a shop that cares about seeing me more than once and treating me fairly. As long as I'm near Provo, Master Muffler will always have my business. read more

This was the best experience we have had with a mechanic in a long time! We took my wife's car in to get a bulb replaced in the dash (very reasonably priced) and asked a few questions about a problem my car had been having. He just asked for my keys, ran a few tests then sat in the lobby with us for a few minutes discussing what he found. He was knowledgeable, explained everything clearly, and made great recommendations. read more

Today I took my truck down to Master Muffler in Provo. Every time that I have needed my truck worked on I have always felt that they did a great job and where truly trying to be of service to my needs. I feel very good about the people and service that I have always received from them. I highly recommend Master Muffler in Provo. Stoney read more

Absolutely recommend! Ed was so kind and thorough. He went above and beyond the requested oil change and helped explain how to keep up the maintenance of my specific car. He is very knowledgeable and wants the car owner to maintain the car, so you don't have to pay big later. The price is reasonable and it is totally worth it! read more

Master Muffler in Provo is my go to automotive service. Why? Cause I have patronized the store for a number of years and they have always been truthful and trustworthy. Ed and his staff always look out for the customer. So if you are in need of a place that won't take advantage of you this is it. Highest rating. read more

After having problems with most shops we have finally found tbe shop for us. Ed is great. We don't take our cars anywhere else. They have the best deals on oil changes. They get the job done quick and for a fair price. Ed always takes the time to explain what is wrong and explains the best options. read more

Ed was very helpful in explaining what my vehicle needed after a 100k mile check, without ever making me feel pressured to do all the repairs. They replaced my front tires at a great price, as well as a fuel service. They were extremely fast, convenient, and helpful. I will definitely be back. read more

They were very nice and helpful! I was having problems with my brakes and they diagnosed the problem without charging. Then I had it fixed and it was pricey, but that's because it was just going to be expensive. Like the other reviews have said, Ed is great to work with! I would recommend them. read more

this is a great business I have had my brakes done here, my oil and a few miscellaneous issues they have always given me the best deal and they are quick to get you in and out. that means a lot for a college students. If you are looking for the best deal, and the best service go here!!! read more

The staff was nice and the lobby was a lot nicer then most places. Prices were more than fair and service was speedy- even after I had to come back 15 minutes later for a safety since the DMV doesn't accept their own receipt forms for inspections. read more

We had tried twice to have our vibrating brakes fixed. Master M&B fixed them the same day I dropped in for a price. They offered better parts for a bit more money, but they have proven well worth it. Great person to work with. read more

I have been going to Master Muffler for a few years now. I use them for my regular maintenance since they are near my house. They have always been very friendly and professional. Prices seem to be competitive. read more

They have always done good work and given me a fair price. They've noticed bad work that's been done on my car by other places and been really helpful. They always tell you up front before they do the work. read more

Best experience I have had both times my truck has been in to be checked. I will not go anywhere else unless I have to. These guys are really hardworking and care about the service they provide. read more