Buyer beware of this place. Bought a car from them that started breaking down 6 days after…read morepurchase. Had to do repair after repair. Bought the extended warranty which would not cover anything unless it was a faulty part in their terms. After putting alot of money into, found the engine to be no good. Go shop elsewhere.

This place is amazing! I bought a couple cars from Paul over the last few years, he sold me a great…read morevehicle and warranty a few years after I bought the car and several thousands of miles later, I was glad I bought the most amazing warranty. I had a small issue, and it only cost me $100 deductible to make my car like new again!!!... I'm buying all my cars here from now on....

I bought a car from these guys a couple months ago, and they MORE than stood by their 50/50 within…read more30 days warranty. The check engine light came on 9 days after I bought it, and they fixed it immediately (and it wasn't a cheap fix) and didn't charge me a dime. Amazing service.

From the owner: M&K Auto Sales is dedicated to meeting the needs of our customers in every way possible. We are a…read morefamily owned and operated business and we offer flexible financing options. Call us today for a quote or come on in and test drive your new vehicle.

Wanted to post an update to let people know the head of Customer Service called me, and we spoke…read more I was not thrilled with his outlook on service for older Ford branded cars ... nor his attitude but we did work it out toward the end of the call. I did take my car there and they did a great job on it. They still are NOT giving any consideration to letting their customer know how long they will need the car... you are just supposed to guess... They know what needs to be done and their workload... but giving you a time frame and hinting at how long you might need to use Enterprise is just an afterthought to them or they just do not care... oh we will call you at the end of the day... well that is too late to get a rental.... from my first experience of being without a car for 3 days... with NO WARNING... I reserve a rental with Enterprise automatically.... I have never had car service like that before Weber. Their question is always "Do you need this back by the end of the day?" Uh, well, OF COURSE, then you call, and it is not ready until tomorrow or the next day.... Just look people in the EYE and tell them when to expect the vehicle SO THEY CAN PLAN! The mechanics deserve knowledgeable and empathetic assistants because the mechanics are great. I base future buys on current service.

Probably the worst experience I've ever had working with a car dealership. Top to bottom horrible…read moreservice. Where to even begin... First we waited hours for the business mgr to finalize the transaction (2023 Nissan Altima 50,000 miles), only to drive home in the dark and discover the car hadn't been cleaned out - let alone detailed - after being told it would be. Also absent was the extended warranty document, which we were also assured we'd be given. I had to call multiple times to finally have that sent. Multiple issues with the car were then discovered over the next couple days - this after being assured by the salesman that it had passed a rigorous certification process/inspection and that the dealership "wouldn't sell a car that wasn't safe, road ready, or in need of a bunch of work." It was like I was an idiot for even asking. Well, low and behold, the following issues were all identified by two separate mechanics days after bringing it home: 1) Dead battery (which I unfortunately discovered while out running errands:() , 2) Completely Shot brakes on front and back, 3) bent front left axle causing bumping sound, 4) back passenger sensor/electronics failure. 5) On top of all of this, they sold the car with 4 mismatched tires, which was something my mechanic said should never be done on modern cars other than as a very short term fix. I didn't realize it at the time. When I called the dealer with these concerns, the salesman mainly wanted to argue with me, saying most of these were "wear and tear" issues the dealer wasn't responsible for. On the brakes, he quoted some supposed internal initial inspection report, saying there was still 6-8 mm or something left on the brake pads - this despite the fact that I sent him video from another dealer/mechanic showing there was no pad left. Fortunately, the car came with the Ford Blue Choice 3 month warranty, so I felt I had at least some kind of recourse/protection. Anyway, the salesman eventually told me to bring the car back so they could look at it. The repair supervisor then called me back that afternoon with a quote of around $2000+ to replace the front and back brakes and battery. The "good news " was the bent front axle would be covered under the extended warranty. Yeah! I, of course, would still have to pay the $100 warranty deductible. When I demanded that the brakes and battery be replaced without additional cost to me, the matter was escalated to the manager (whom I had unsuccessfully attempted to contact previously by the way.) I was then told by the service coordinator that the mgr had agreed to replace the battery and back brakes only, insisting that the front brakes were still ok...(Really? So then why were you going to have me pay to replace them?!) .As far as the mismatched tires were concerned, the salesperson scoffed and said a 2023 car was perfectly safe with 4 mismatched tires, and the different tread patterns etc., would have zero impact on the cars internal components or drivability. Both of them acted like they had done me some kind of favor and I should be grateful. I asked to talk directly to the manager. There was of course no one to be found, but I was assured he would call me back asap. I was so pissed off at the whole crappy experience that I paid the $100 warranty deductible and left. I, then, over the next month tried to get in contact with the manager. He finally called one afternoon while I was in a meeting and left a message, stating that he was on his way out the door but would get back to me asap. Yeah right. Nothing. I called multiple times after, always being assured by whomever I spoke with that the mgr would call me back pronto. Never happened. During all of this, I was still able to text with the sales person, who would answer eventually and also told me repeatedly the the mgr would call me. When I asked the salesperson about still needing the back passenger sensor replaced, he stated, "there is no way you would know that it went out." I said, "it shows right on the front dash!" He then gave me the 800 number for the blue choice warranty program and told me to take it to a Nissan dealer for the repair... Anyway, I've given up on this place. Terrible. Embarrassing. Sad. I'd never go back there. Ever.

I would like to give Jeff Kohler and the whole team at Granite City's Weber FORD Dealership, a big…read moreshout out for going above and beyond for the huge savings we received on our beautiful brand new Ford Expedition. No other dealership offered a savings compared to what Larry & I received at Weber. Also a Very Special thank you to our Salesman, Mr. Chris Phillips!! Chris proved to be the best at making sure we were well taken care of. He worked very hard to see that we received top dollar for our trade-in and made our purchasing process run as smooth as honey! I personally would like to also express a huge attaboy to FORD and thank them for honoring our Military and showing appreciation with special discounts on their new purchases. Our Military Men and Women take great pride in serving our Country and I take great pride in FORD for showing them the appreciation they've earned. I feel confident knowing I have Ford taking care of any and all of our needs during our travels coast to coast!! I will continue to be a lifetime Ford customer in years to come and again, Thank You Weber Ford Dealership Team! NaynLarry Tudor

Very unprofessional as we had a deal on a car finished and then I received a call they are "selling…read moreit as we speak". I had the financing all done and everything was packed to go pick it up. As I was getting ready to make the drive down to pick it up Trey calls me to tell me that the vehicle is sold and there is nothing that he can do to fix it. I try to talk to the manager, Jim McKechan, to see if there was anything to do to fix the situation and Trey wouldn't let me talk to him. I definitely won't be going there again as they can't be trusted to work with.

Dad was shopping for a vehicle and time was running out. We…read morewere so glad to have Tim McKnight helping us. His personality was laid back and no pressure. We didn't get to finish the deal with Tim, but Rick the sales manager and Mr. Touchette and Jason in finance all came together and finished the sale (stayed after closing) and we are so appreciative to have gotten this completed before the holidays. I'm so excited for Dad because he usually drives worker vehicles - pretty basic interiors with towing capacity - but he picked out a GMC Acadia Denali that's so pretty and fancy! We're super happy with this place! Merry Christmas guys. See you again soon.

They sell awful used cars. Do not buy from this location from out of state. They will lie and tell…read moreyou the car has been inspected and is in good condition. I bought an older vehicle, within 2 weeks, I am over $3k in repairs that are needed. More are on the way. They are sleezy. Stay away from the sales rep named Ross. Get a 3rd party pre-purchase inspection, do not use the dealers recommended inspection companies. This entire dealership is a sham and sore on the car buying process. There is a reason this place is so poorly rated. Again, stay away.

I took my car here for an alternator replacement. After picking it up, I drove it home and the car…read morenever started again. I had to pay to tow it back to the shop, where they kept it for over a month and ultimately told me they could not find the problem. I then had the vehicle towed to a second garage. Their diagnosis was that the vehicle's electrical system had been severely damaged, almost like it had been hit by lightning. They stated the alternator had not been properly grounded during installation, which allegedly caused major damage to the vehicle's computer systems while I drove it home after the repair. I ended up spending thousands of dollars in additional repairs, including dealership-installed computer modules and electrical work. Even after all of that, the car was never the same again. I bought this vehicle brand new and have been the only owner since it had 0 miles. Prior to this repair, I never had any major electrical issues. Very disappointing experience and extremely costly.

Took my 2016 Honda Odyssey for a rear brake job. Explained that it made a growling noise when the…read moreemergency brake was set. They said $350.00 to $400.00. I ask when they could do it they said tomorrow morning. I took it in the next day. They called later that day and said the parts didn't come in. It ended up being three days. The bill was $600.00 When I picked it up I was very busy with family matters and didn't check the emergency brake. To my surprise about a week later when I tried it it didn't work. I called and told them about it on a Thursday they said bring it in next Tuesday at 7:00am. I asked about it getting done that day. They said no way earliest would be Thursday. I asked to talk to Chuck. He said sorry they have people already scheduled and they would get to it when they could. I said all it needs is the emergency brake shoes adjustment. He said no its more than that. I asked was it adjusted when installed he said he didn't know. I asked who repaired it? He again said he didn't know. I left didn't have much faith in the facility Not going to bad mouth anyone there just state my experience. Today I adjusted the shoes and the emergency brake works now. Remember this when you use Chucks Car Care.