I really don't give bad reviews but this poor communication and poor job really harmed our timeline…read moreon our home sale. Absolutely avoid if you want an honest assessment or technician willing to work. I confirmed in advance that we wanted our sewer line cleaned to comply with our inspection during our home sale. The technician came out and said he was going to scope it first, not the service we asked for, and then told my husband repeatedly it didn't need to be cleaned. I later got an email with a recommendation for a cleaning at $1400 and a bill for $154 for scoping the line. I already have an appointment to have the line scoped after the cleaning tomorrow by the original company who scoped it. Never asked for a scope, asked for a cleaning. I've attached the communication that they could do the cleaning while in site. Really challenging when the technician said no cleaning necessary, no repairs necessary and then sends an estimate for recommended cleaning and repair. Moving on to the next company who can maybe do the work we hire for and not waste hours of our time and now days.

Hyper Flow Service has been my trusted plumbers since 2021, for the past 4.5+ years. The owner,…read moreKyle, has also referred me to my equally trustworthy HVAC/Electrician, ArkEHC, and I couldn't be happier! I've worked with David, Jacob, Brian, and James, and can't speak more highly of all of them! They've all helped me in various ways, the past few years, during both emergencies and routine maintenance. It all started in Labor Day 2021, when I had just flown here from Arlington, VA (Washington, DC), to "hug my dad for surviving COVID," as he returned home from the hospital after starting at the VA, then being at a private hospital for 5-weeks, and he was scheduled to be discharged Labor Day weekend, just as his basement sewage plumbing backed up! I was so overwhelmed. I called 1.800 Water Mitigation, to remove all the HAZMAT, then get going on the dehumidifiers, fans, and worked with USAA to re-build the entire basement thereafter, and for the stopped-up toilet, I called Hyper Flow. James helped me snake the basement toilet, and begin to explain all of home plumbing to me. That was 4-years ago. Then I began hiring Hyper Flow to slowly rebuild two upstairs toilets that my dad had perhaps not maintained as well as ideal (he was on fixed income, after all, so no judgment), as well as the two upstairs bathroom sinks, then ultimately I hired them to replace the Kitchen Sink Faucet (James did this work, as Brian was the manager, who helped me assess the problem and do the estimate). James also helped me get my Water Heater (that a different company installed, that was no up-to-code) up to code, per the retroactive Home Inspection, and James helped me install a mainline water shutoff. My house is finally in ship-shape - on plumbing, electrical, and HVAC - all thanks to Kyle, the owner of Hyper Flow. Highly recommend! FYI, they've also jetted my lateral sewage line pipes - twice - and I will be hiring them for the excavation of the line that connects to my HOA main sewage line, before it connects to the City of Denver, once that time comes. Great work, great value, and - most of all - I trust them & their work.

Our toilet backed up. Ephraim quickly reamed out the toilet and got it flushing. He checked the…read moreother bathroom to make certain that there wasn't a problem there too. He is very efficient, friendly, and reliable.

We recently called Drain Pros Plumbing to run a camera through our drains, and we couldn't be…read morehappier with the results. Efren was fantastic from start to finish. He's extremely knowledgeable and such a nice, genuine guy.He arrived on time, got right to work, and took the time to thoroughly explain everything. He recommended jetting the lines, which we agreed to, and that completely solved the issue. What I appreciated most is that he didn't try to upsell or push any unnecessary services -- he was honest and straightforward, which is rare these days and a huge relief for homeowners.Because of Efren's professionalism and integrity, Drain Pros Plumbing is now the only plumber we will ever call again. Thank you!

Thomas was amazing ~ sincerely the most honest and responsive help I have ever received on an issue…read morethat was causing me so much distress. He was calming but more importantly, competent in resolving the problem. Forever grateful and someone I will continue to use and recommend. 5+ stars

Thomas went above and beyond to help us with a tricky toilet installation and repair! When our…read moretoilet went on the fritz days before hosting a birthday party for our preschooler, he was dedicated to finding a fix and helping us get everything sorted in time for the party to be a success. Kind, knowledgeable, professional, reasonably priced without any "gotchas," and willing to go the extra mile! 100% would recommend TCF Emergency Plumbing and Heating!

Sam replied to my needs (no hot water in the house) within 10 minutes of posting the project…read morerequest. It was the first Sunday in August 2026. He gave me an estimate over the phone. Sam assigned Vaughn to come by our house the same afternoon and the contract was finalized/signed. Vaughn replaced the old water heaters with the new heaters next day in the afternoon on Monday. Vaughn is very knowledgeable and passionate about his work. I appreciate his help!!! I plan to use them again in the future.

Zhayn came out promptly on a Saturday of a holiday weekend to sort out my drain backing up in the…read morebasement, he was very professional and kind. He also ran a camera down and showed and explained to me everything that was going on. Pricing was great, I'd gladly use them again and will be booking hydro jetting soon

Avoid this company at all costs and find a trusted local plumber instead…read more I have roots in my drain, so every year I have to get them cleaned out. I've used Elite once before, and I decided to use them again. But this last time when they showed up, I scheduled what should have been a simple $79 annual pipe cleaning. Instead, it immediately turned into a hard-sell pitch for an $8,500 trench-digging and pipe replacement -- a major job that might be needed someday, but certainly not urgently like they claimed. (Mind you, they didn't even guarantee that this would fix all my problems. They said there might need to be more jobs that get done after this $8,500 job. ) They used sales tactics to try to scar me and make me think that I would only be getting this price for one day. I declined MULTIPLE TIMES because I wanted a second opinion, and I'm very glad I did. ALSO - Despite paying the $79, they didn't even clear the roots from the drain -- they just told me it was "too overrun" and then pushed the upsell anyway. After that, I received phone calls from them twice a day for a week trying to get me to schedule the expensive work. And Elite kept calling me. Trying to see what they could do to "earn my business". Eventually I got into a long discussion with one of their salesmen, and long story short, they talked me into considering them for a hydrojetting job. - Which would clear my roots, and they could then decide how bad my pipes were and what kind of further service I would need. Which they quoted me $1,600 for. Eventually, I had another trusted local plumber take a look. And they confirmed I had roots and a few other minor problems. But the roots were definitely the biggest problem that are causing my backups. and he also suggested hydro jetting done by his friend. So I scheduled him and he charged me a fraction of Elite Rooters 1,600 dollar price tag. I was blown away by how simple the hydrojetting process was, because by that price point, Elite told me I thought it was such a complex process. Bottom line: This company uses high-pressure tactics, inflated pricing, and artificially urgent sales pitches. Don't be fooled by the $79 "special." Hire a reputable local plumber -- you'll save money and avoid the corporate upsell games.

Plumber to Avoid: Elite Rooter Plumbers…read more Do not every hire this company!!! Ever! Seriously hire any other company. Please read below before you think about calling them for assistance I had a sink clog so it wasn't draining at all. The guy came within 1-2 hours of calling. First thing he did was try to sell me a $1200 pipe cleaning. I said, I don't need pipe cleaning, I just need the clog resolved. I then agreed to pay ~$250 to clear the clog. He worked for 15-20 minutes and said he was unable to remove clog with snake and he needed to use the water spray to resolve the clog. This was the $1200 service. I had already been dealing with the clog all day and just wanted it done so I agreed. He worked for maybe another 45 minutes and declared the clog was resolved. Then he demanded a 5-star google rating. I said well I guess you fixed it so sure. He did not put the drain back together and left. I was happy to have the sink to use for preparing dinner. I put the drain back together. It was just as clogged as when the guy got there. I called him. He returned and said he didn't know how to resolve clog but his boss would contact me on Monday. This was a Saturday afternonn/evening. I was not happy about not having a kitchen sink for rest of weekend but we dealt with it. I waited until 1pm on Monday to be contacted by his boss. I was not given his number. When I had not been contacted, I called and requested a refund. Obviously, I'm not paying for not having a sink for another 2 days, let alone $1200. I found that price absurd and you should too!! For all I know the guy did nothing since the drain was still clogged. I hired another company (Mile High Drain) who sent out two guys and resolved the issue within 45 minute. The put the drain back together and we have had no problem since. I paid them $175 plus a $30 tip for each guy. I assumed that the Elite Rooters had refunded me. 6 weeks later I was going through credit card charges and realized that that charge had not been reversed. I assumed it had been a mistake and called to remind them to refund me. I waited another week, still no refund. I have called at least 6 times, trying to be nice, to request the refund. They currently claim that their customer service cannot refund the charge and that a "manager" has the power to do it. They state they have told the manager to contact me and so far he has not. On my account they say the refund was denied because "the work was completed". I have told them I just want a refund. I don't want to hurt their business but I cannot in good conscience not make this public, whether I ever get refund or not. This is the worst customer service experience I can recall. Please, please please there are many great plumbing business in the greater Denver area who you can hire who will treat you great. This business is not one of them.

can't say enough good things about these guys at GSW. I have used them countless times and will…read morealways continue to do so. Tran is the right guy to take care of you.

From the owner: Our business specializes in sewer line repairs. Call today for…read moreFree estimates

Paul was incredibly professional from start to finish. He scheduled the appointment promptly and…read morearrived exactly on time, which I really appreciated. Before doing any work, he took the time to run a camera through our old main sewer line so he could clearly see what was going on and explain it to us. He then performed two separate services to thoroughly flush the line and remove the roots, going well beyond what other plumbing companies have done for us in the past. It was obvious he takes pride in doing the job right the first time. On top of that, his pricing was extremely reasonable--especially considering the extra care and effort he put into the job. If you're looking for someone knowledgeable, honest, and willing to go the extra mile, I can't recommend Paul highly enough.

Paul came through on everything he said he would. He was on time, communicative, and extremely…read moreknowledgeable. I highly recommend him.

Amazing service from Gerardo!!! His work was impecable, not rushed and reasonable price. His…read moreattitude was very positive, very nice guy and made sure we are taken care of!! Highly recommend!!! Went above and beyond for sure!!

Great from start to finish. Responded the same day. Identified and fixed the issue to the water…read moreheater very quickly. Highly recommend.

Really and truly impressed with services provided by Luis!…read more Over the weekend, my 8-year-old had used wayyyy more toilet paper than his little bum needed, and after shop vacuuming the overflow twice and being unable to unclog myself, I sent the call of distress to Yelp. Another plumbing company- while prompt- came to look at it, and was asking $150 more than what Go Direct Services stated was their flat rate. I sent the initial company away without my business, and contacted Go Direct Services. That same day, Luis was able to squeeze me in and fixed the issue within minutes and all for a flat fee of $79. Really appreciate not being price gouged when I realize that the problem is an easy fix. We may have found our new local professional!

Highly recommend Luis for any sewer needs. Great communication. Reasonable price. Going to do my…read moreyearly maintenance with them.

My family and I have been using Gavin's for 20 plus years and they've been at our house and a…read morerental in the past week with great results both times. The techs are always willing, know their stuff and thorough. Doesn't hurt at all that the pricing always seems fair too. For plumbing and drain issues Gavin's is always first call and there has never been a hiccup.

When you call Garvin's you get a cheerful bot who answers the phone with the catchphrase of "We…read moreclean out sewers, not bank accounts!" Well. My experience is ironic, then, yes? I was recommended to contact Garvin's by Groundworks, a company that strives very hard to do an excellent job for their customers. See, Groundworks had done some major uplifting of a broken basement wall, due to freezing, and they installed multiple steel I-beams to shore up the wall, then inserted epoxy into the cracks to finish the job. "Lou," a tech told me. "Upon finishing the work, we did a survey of the rest of the house and found that there's some concerning settling at the front part of the home. The north end. You need to get a water intrusion company to check that out. We don't do that." "Great," I sighed. "Who do you recommend?" "Garvin's." So, I called Garvin's, got the aforementioned bot with the promise not to clean out my bank account, and told the kind lady that I needed an expert in water intrusion. "Do you do that?" "We do!" she said. "I can have a tech out tomorrow!" "Um," I replied. "This is a long-standing issue. There aren't any pipes spurting water. It's not THAT urgent." "No worries, would you like a tech tomorrow anyway?" "That would be great!" The tech arrived the next day and called me. "Mr. Berger, I looked in the crawl space and there is water there, but no plumbing. So I don't know what you want me to do." "Oh," I said, taken aback. "I want you to find out where that water is coming from! That's why I hired you!" "No," he insisted. "We are plumbers. We only work on pipes." "Well, can you check with your supervisors? I was told, when I asked, that Garvin's does water intrusion detection." "Sure. In the meantime, I did notice soft drywall on the ceiling basement, which is wet." That was a slow leak when the not-often-used powder room on the first floor gets flushed. The leak was new to me, so when he asked me if he could cut into the drywall to determine the source, I agreed. He called back while I was on a conference call, didn't leave any voicemails, and when I got a phone call from their office manager, I had just hung up with the conference call. Long story short, the toilet needs a new wax ring and the shutoff valve for the toilet is old and no longer functional. The quote was $850, but I could have a $100 coupon discount if I agreed. "Send me the quote," I said. "That sounds a bit high to replace a wax ring, an intake valve, and the innards of the toilet tank. I could buy a new toilet entirely and replace it for that much." They sent me a quote and then, here's the point of the review, billed me $661, which they immediately processed against my credit card. What did they do? They poked a hole in sodden drywall, determined that a wax ring was needed, and repaired nothing. This review is 2 stars because they have the legal right to bill me for the two hours that it took while the tech awaited the ability to talk to me. The review is 2 stars because charging me $661 feels punitive in that I didn't meet the tech's expectation of availability and the company's willingness to, yes, clean out my bank account. I don't want a refund. I want everybody to know how Garvin's treats people. Like free bank accounts, withdrawal only.