**lack of price transparency** I called around 4:53 PM…read moreto schedule a hard gel appointment for me and my mom. The person on the phone told me they could fit us in if we came right away, so we arrived around 5:15 PM. We ended up waiting until about 6 PM and had Kim and Michelle (who I believe is the owner) do our nails. Before starting, I explained that I wanted gel that wasn't too thick or too thin. Michelle said they had different kinds of gels, and when I asked about the prices, she told me **hard gel was $70** and **builder gel was $110**. I chose the $70 option since it was within my budget. They started our nails around 6:05 PM and finished quickly before closing at 7 PM. Both Kim and Michelle did an **amazing, phenomenal job** our nails look beautiful and professionally done. However, I was completely surprised at checkout. I had gotten hard gel with a cat-eye color, and my total came out to **$120**. I've never paid that much for a manicure before, even my Russian manicures cost less! While I understand some services can add to the price, this total felt unexpected and not clearly communicated upfront. Overall, the quality of work was excellent, but the **lack of price transparency** was disappointing. Unfortunately, because of that, I don't think I'll be returning. The experience and skill were great but the surprise pricing is something I can't justify.

Still my go to nail spot!…read more I usually ask for Michelle of they are available. Here's some pics of my fab nails They have done a recent remodel, so the place is more modern.

Super friendly place! Apparently it's under new management so it's called Rubys nails now, there's…read moreone nail artist and she did amazing, she was able to do my very specific request :) I paid $100 + tip for this set

Everyone was attentive and friendly. Great customer service. Place is kept clean. I will certainly…read morereturn again.

Sophia and her girls always do an amazing job on my nails. Their salon is extremely sanitary and…read morethey are always so friendly. I recommend them to all of my friends and customers! I've also never had a problem with my polish smudging or my nails breaking which has happened at every other salon I've visited for acrylics... 5 STARS!

I am so happy with my experience at Sophia's nails. I'm at the business owner and she did a great…read morejob in welcoming me and offering me different services. I went in for a manicure and walked out with a manicure, pedicure, and my eyebrows waxed lol. No but seriously I'm glad I did it because the service was great. I got two different ladies to work on me; when did my manicure and wax , and the other one did my pedicure. Both were professionals at their trade. I do think the price is worth the quality. The only thing that would take them up a level, is if they were to offer a drink or at least water. Other than that, I will definitely be returning!

Excellent service. Always clean. Convenient online scheduling. Consistent service. The only place I…read moreget a pedicure.

The one and only salon I will ever go to. I've been seeing Stacey for years - she previously owned…read moreLuxury Nails in Tukwila then took over and completely renovated Icon. It's absolutely stunning - everything you want in a nail salon. Her entire team is amazing.

Everyone at Posh is amazing and talented! They are friendly and do a great job! I've been going to…read moreNancy for many years and she is incredible! The owner Emma is wonderful and has done a fantastic job with renovating the salon! Highly recommend Posh!!

This place is such a hidden gem! The service is always great, and the staff are super friendly and…read morewelcoming. I've gone both by appointment and as a walk-in, and each time they've been able to fit me in quickly without a long wait. Before my trip, I showed my nail tech a photo of the design I wanted, and she absolutely nailed it (literally ). I left so happy with how they turned out! Another thing I love about this salon is their hours--they stay open later than most other nail salons, which makes it so much easier to fit in a visit after a busy day. Overall, I'm really impressed and definitely plan on coming back. Highly recommend if you're looking for a reliable and friendly spot for your nails!

Ruby is sooo amazing! I've came to here a couple of times and every time she has done amazing!She…read moreis always so positive and welcoming! She kept the conversation going and was so nice!

Been frequenting this salon for 5+ years now. It's a local, family-owned gem that treats everyone…read morekindly and has expert nail technicians. Owner is warn, accommodating, and an amazing nail artist and pedicurist. Like most places in Federal Way, don't be fooled by the exterior strip mall decor. In fact, owner recently renovated the entire space and it looks amazing (photos attached). Very clean, tranquil and large number of loyal customers (always a good indication!). If you are on a schedule, call and make an appointment. Walk-in's are welcome and every technician is great so no worries who you get. Fridays and Saturdays are usually the busiest. They're also open on Sunday's which is super convenient but shorter hours. They do everything from acrylic, gel tips, gel, dip and more. Waxing is also super affordable and well done. I always go for the deluxe pedi but the pearl ones are also super affordable. They have all of the latest trends and colors - chrome, ombré, new cat's eye (various magnets techniques), neons, etc! Hundreds of colors and pre-made plus original/custom nail art (see my holiday nails photo). From simple, clean looks to nail art and jewels, they do it all. Bonus - three fantastic restaurants in the same mall area. Highly recommend!!!

Unfortunately, my experience was disappointing. It has been over a week since I raised concerns…read moreregarding an apparent overcharge, and despite multiple attempts to contact the salon--including leaving voicemails--I have not received a response. I am also still experiencing healing issues with my big toes after they were worked on quite deeply during the service. It has been more than a week, and they are still not fully healed. In addition, the results of my left eyebrow service have not met my expectations. I also included photos of my eyebrow results. The outer portion (tail) of my left eyebrow was left with a noticeable bald spot, measuring nearly an inch in length. To compensate for the missing spot she also removed additional hairs from my other eyebrows, resulting in an overall shape that was much thinner than I had requested. More than a week later, the area has not shown the regrowth that was promised during my appointment. What concerns me most is the lack of communication and follow-up. I have always enjoyed the atmosphere and the staff, which makes this experience especially disappointing. However, the combination of these unresolved concerns and the absence of any response has led me to decide that I will not be returning. I would have appreciated a timely response, some accountability, and an effort to address these issues. Ps. While I have photos showing the condition of my toes after the service, I chose not to post them publicly because they are graphic and not pleasant to view. The photos are available for reference if the salon wishes to review my concerns directly.

Appointment recommended, lots of parking. The ladies here are really nice, I've been coming off and…read moreon for years. It's changed hands but the quality of the Mani-pedi is still great. They got me in on a busy day with their appointment tool. I showed up early to use the restroom and they were able to bump up my appointment. Relaxed atmosphere. This place has been in the neighborhood for many years.

I am from the Olympia area, was going to dinner in Fed and wanted to kill 2 birds with 1 stone so I…read morebooked an appointment online the night before after scrolling through reviews. The atmosphere was great, very inviting. I was the only customer in there on a Tuesday afternoon it was very calming for my first time. I had scheduled a Gel-X with Miss Chakrya, she is so sweet. This is the most a nail tech has ever spoken to me before it was different but lovely. I'm giving a 4 star just because of price, online it's $10 for a French tip I paid $15. The design is the same on every nail and it was about $30. I was the only one there and there was no rush I wish they would have at least tried to tell me about prices. My total should have been over $100 without tip but since it was my first time they gave me 10% off VERY APPRECIATED. I just wanna warn about the parking situation, the establishment is located in a pretty decent sized plaza but even on a Tuesday @2pm the parking lot was PACKED so go early if you have an appointment. Miss Chakrya was very kind I never felt rushed with color picking or shaping. I WILL BE RETURNING

I had such a wonderful experience at Polish Nails Spa! I came in for a gel pedicure and left…read moreabsolutely thrilled with the results. Kelly did an amazing job. She was professional, detail-oriented, and made sure everything looked perfect. The salon was clean, welcoming, and relaxing, and I felt genuinely cared for throughout my appointment. My gel pedicure turned out beautifully and exceeded my expectations. The attention to detail and quality of service were outstanding. If you're looking for a nail salon in the Des Moines area, I highly recommend Polish Nails Spa. Definitely ask for Kelly! I'll be coming back for future appointments.

I usually don't get my toes done professionally since some nail techs are just a bit too rough for…read moremy liking. But today I got my pedicure done by one of the girl's that named Karen, she was absolutely so patient, gentle, and very detailed throughout the whole process! Made it a very calming experience for myself. The vibe of the whole place was very quiet since it was towards their closing time and to be honest I kinda prefer it that way. Definitely coming back and will be asking for Karen again!

I don't know if she knows, but she offers silent appointments. I will start by saying I'm not a…read morehuge fan of the social part of pedicures/manicures. I also don't like feeling like the butt of the joke in a different language I don't understand, while someone points at my feet and laughs. If you have social anxiety or often don't like to have services like hair and nails done due to the social aspect of it, this is for you. She is located inside of Alexis Spa Skincare. She has her own workspace that is basically private. Her area is clean and tidy and well lit. She is very meticulous and methodical as she moves through the service. She's also very gentle and doesn't push you to talk too much. You can tell she really knows what she's doing. This was by far the best and most thorough pedicure I've ever had. Very chill. When you first come in, they seat you and let your service provider know you're here. The waiting lobby is small, but very lush and comfy. The inside is very clean and tidy. Plenty of natural light, but not blinding. The entire time my service was happening, it was silent. She said a few words to me in greeting and started the service. Aside from a few questions and a short getting to know you session, I actually got to sit in silence with no children asking for snacks, no kids tv in the background, no dogs barking, nothing. Silence. IT. WAS. GLORIOUS. If you need a break from heavy people-ing while you just sit back and let someone else make you beautiful, this is the place to be. 10/10 recommend. My feet have never been softer or looked better.

Excellent hard gel nail manicures! Natalie is personable, a joy the chat with, and the nails are…read moresuperb and last 4+ weeks.