We're so glad we found Alex with Master Odor Removal! From our 1st conversation, Alex was professional, super friendly, explained his process, the chemicals he uses and guaranteed it would work (with some prep from our end). We purchased a flip property in Miami near Homestead. The place smelled so bad of cat urine, we couldn't get contractors to work on it. In addition to the cats the previous owner abandoned inside, all the neighborhood cats were living under the house. Alex drove 3 hours in traffic and balanced on exposed floor joists to get the job done. Well, whatever magic super spray they use, it worked! No more urine smell or gagging upon entry! Go with this company over any other that say ozone and/or disinfectants will work, they won't and you'll call Alex anyway! read more

I would like to take this opportunity to express my deepest gratitude to Alex, the owner of Master Odor Removal. I recently rented out my vehicle on Turo, and when the guest returned it, it had a strong smoke odor. I called several companies for help, but none of them could guarantee to get rid of the smell. Fortunately, I decided to give Alex a try, and I am so glad I did. Alex was punctual and very knowledgeable. He explained the process and the chemical agents he used to eliminate the smell. I could tell he was passionate about his job and was highly knowledgeable in his field. I would highly recommend Alex and Master Odor Removal to anyone who needs help with odor removal. I am so grateful to Alex for getting rid of the smoke odor in my vehicle. Thank you Alex! read more

Alex from Master Odor Removal was absolutely amazing! He responded to my inquiry within minutes, took the time to really listen as I explained the issue, and clearly laid out the steps he could take to remove the odor from our car. Despite it being 5 PM on a Friday, he fought through traffic to come across town and help us. Then, in the blazing sun, he spent hours meticulously cleaning every inch of the car. Alex explained each step of the process as he worked, and you could tell he truly takes pride in doing a thorough job. The results were like magic -- the odor was completely gone! On top of everything, he was friendly, professional, and incredibly kind the entire time. Thank you, Alex! I highly, highly recommend him. Superb service from start to finish. read more

Found Master Odor Removal after doing a quick search online, we have all tile floor duplex that had been smoked in by a cigar smoker, needless to say the house needed a real pro prior to finding a new tenant and we had just painted a few months ago and didn't want to spend again for a painter. The price quoted was lower then what we expected and they were able to book us for the next day. Alex couldn't have been more helpful prior to and then the service only took a few hours while we went to dinner and Im telling you we could not tell their had ever been a smoker living there after they were finished! They are a green certified business which was important to us and offered us a solid guarantee, so we took a chance and happy we did.Thanks again. read more

I had an excellent experience with Master Odor Removal. I purchased a used truck from a dealership with a lingering cigarette odor which I could not get out. Alex was prompt to return my call/texts and scheduled a service date around my schedule. From start to finish, the customer service was top notch. Alex was extremely helpful--he took the time to explain the process, answered all my questions, and made sure I felt confident in the service. The results were impressive; the odors were completely gone, and everything smelled fresh and clean. I truly appreciate the professionalism and care they brought to the job. Highly recommend Alex and Master Odor Removal to anyone needing odor removal service. read more

As a realtor I encounter tobacco and a lot of pet odors in homes prior to listing to be real some homes really stink! Over the weekend client had their home serviced by Master Odor Removal and called me this morning excited that the cigarette smoke was gone after a two-hour service, as we had over 20 showings with the feedback about tobacco being the 1st issue why they were not interested! Smelled the results myself, just smells clean - day / night difference. We are having a open house tomorrow where hopefully the only real issue now may be the lack of closet space. Very good service and I will spread the word to my realtor associates! read more

Extremely please with the service. I bought a used car on a Sunday and it smelled like a casino. I'm not a smoker and that smell is not delightful at all. I called these people and the guy was super helpful and easy to talk to on the phone. Despite having a booked schedule he came to my place on a Sunday! Now the real question is if it worked. So I was skeptical coming in this because I didn't believe you can get rid of cigarette smell. However, after doing his magic, the smell was gone and my car smells normal. The service was professional and he did no contact service. Would recommend and it works read more

After purchasing a pre-owned S550 we noticed the smell of cigarettes and asked the dealership to help. They kept the car for days, and then when we picked it up, it still had the cigarette smell, especially in the A/C. We looked online and called Master Odor, who explained there process and came to the house the next day. Alex was super professional and ,serviced it. The results were like night and day. We don't smell anything now - just clean! Sooo relieved!!!!! Thanks MOR!!!!! read more

The service was our final attempt to save my parents new preowned Tesla with a terrible odor of cigar and somekind of fragrance. Alex was able to come by the next day and with their process eliminate both odors leaving a clean smell, just smell the seats now. Very fast and affordable. No cleanup. VERY PLEASED. Why doesnt Yelp publish great reviews under not currently recommended, those are the ones that convinced us to try the serivce. Thanks again. read more

Master Odor Removal was great, they helped us multiple times with our Airbnbs( animal smell, marijuana smell), also they did my car, everything was fast and affordable. No clean-up when they remove the odors. Alex is the owner and very professional with great reviews on-line, a terrific resource and luxury interior specialist.We definitely highly recommended him for both car and Airbnbs. read more

Bought a mini van from a family that had a dog. The odor was not terrible but it was definitely "there". Especially whenever it got slightly damp from rain. Alex came out and in less than an hour the car was done. 3 months later the car still smells perfectly "neutral" as advertised. Highly recommend and the price is very reasonable. read more

What a great experience! Cost effective, timely, total professional. Its as easy as 1-2-3. From the 1st call to even following up to be sure I was satisfied. Couldn't have asked for better customer service than Julian provided. Highly recommend, read more

I have not been able to get rid of the nauseating odor that their spray caused in my car when they had it sprayed over a year ago.