This has been the best auto repair shop in my 40 years on the road! A bad engine nearly stopped me…read morefrom commuting to my job and Darren, Steve, Mark, and the mechanics all made genuine "above & beyond" efforts to get my car back on the road and a month later it is still running great! Thanks to Darrwn and his all-star-staff at VTA!!!!

Efficient, honest, and reliable service. 100% quality…read morework. Staff is wonderful and friendly. Owner Bill Hewitt is the best!

Very Disappointed - Be Cautious with Ultimate Auto Repair in Jackson, MI…read more I'm extremely unhappy with the service I received from Ultimate Auto Repair in Jackson, MI. I brought my SUV in for repairs, and the whole experience was frustrating from start to finish. First of all, they kept my vehicle for an entire month, which is way too long for the type of repairs that were supposed to be done. During that time, communication was very poor. I had to constantly reach out just to get updates, and I was often left in the dark about what was going on with my car. They also made me feel pressured into approving repairs that I wasn't fully sure about. While my warranty covered some (or most) of the cost, it still felt like I was being pushed to spend more money than necessary. It didn't feel like they were working in my best interest--more like they were trying to get as much money out of the situation as possible. When I finally got my SUV back after a month, I immediately noticed that a personal item I always keep in the car was missing. I know for a fact it was there when I dropped it off. It's incredibly disappointing to feel like you can't even trust the place you're paying a lot of money to. I spent a lot--a lot--on this repair, and to be treated like this just doesn't feel fair. I usually try to give businesses the benefit of the doubt, but this experience left a really bad taste in my mouth. I can't recommend this shop to anyone, and I suggest looking elsewhere if you want honest, timely, and respectful service.

They always get us right in and begin work as soon as they can. The staff is knowledgeable and…read morefriendly. The business is clean and sanitary. Only place my wife and I take our cars, from oil Changes to the big stuff. 10/10 recommended.

They always do a good job. Would recommend them to anyone looking for a good mechanic try Amb's…read moreAuto Clinic.

Rapids Auto Service is freaking awesome! Jake really gives a damn about customer service and takes…read morecare of his customers. His prices are fair and he does excellent work. He doesn't believe in charging people for things that they don't need just to make an extra few dollars now. I'm definitely a customer for life!

This is a team that will treat you right. They are very reasonably priced, and they will actual…read moreadvise on when to and not to get repairs-- some mechanics will get you to replace things that don't necessarily need replaced, but not Rapid Autos-- they're going to give it to you real and do have the customer in mind when making recommendations to or not to perform services!

Staff was friendly, thorough, and informative! I trust them to make sure my vehicle stays running…read moresafely.

Called a number of shops around Jackson because I needed coil springs installed on my new struts…read morebecause my spring compressors weren't up to the task. Brandon at Tuffy said to bring them over and he did a great job getting everything transferred over to the new struts.

Had the most amazing experience with Geoff one and Samantha we purchased a Seltos for My Daughter…read moreand Telluride for myself!! I have purchased lots of new vehicles before, but this was definitely hands-down the best experience I have had from beginning to end highly recommend. All of the staff was so great!

An hour and a half and counting for an oil change and tire rotation!! Everytime I come here it's…read morelike this. I would NOT come here except for the warranty.

My HONDA HHR216 self-propelled walk-behind mower was in desparate need of a new tranny drive belt…read more This movwer is very heavy and difficult to navigate without the self-propel feature. I'm SO THANKFUL that the team was able to provide me with the correct belt to fit my mower. Thankfully, the team was able to find exactly the belt I needed. I didn't realize how long a new belt was needed until it was installed. Whew! Thanks again!

I have been coming here for over 20years, it's got to be one of the best places around for parts/…read moreservice and helpful people. Just bought a plow & always service my mowers & chainsaw here. The beat staff around.

Have used MDP for a couple of maintenance services as has my daughter. We are both very satisfied…read morewith the timely service and friendly staff. They keep you informed of the progress of your vehicle. Place is very neat, clean and organized.

I had to bring in my Volkswagen Golf TDI that most mechanics turn away and was welcomed with open…read morearms. I dropped my car off in the evening and the next morning Kyle called me and let me know what was wrong with my car and what needed to be done. Kyle had my car back to me sooner than I anticipated and it drives like new.