Twenty months later, the battery they put in my Pixel 6A is still doing fine. I was having trouble…read moreplugging in the charging cable, so I brought it back. They cleaned the dirt and pocket lint out of the USB-C port (they have a microscope, so they got all of it), and didn't even charge me. Definitely my go-to place for phone repair.

My new spot for any device repairs. They previously did my daughter's IPad and they just recently…read morerepaired her phone. The people here are very friendly and knowledgeable. They explain in depth what issue is, how to avoid that issue from happening again and give great tips. Sell accessories and unlocked phones as well. They have couches to sit and wait inside as well. If you need a great quote on a repair make sure to stop by Tech Loop in downtown Menlo Park

BayCell is impressive for so many reasons:…read more * considerate communication * amazing prices * immediate turnaround for fixing my vintage iPad in less than 24 hours * their pick-up and delivery system Whilst I had various options through using Yelp, I decided to look into all of my choices.... and I am so happy that I chose BayCell because they truly provided EVERYTHING I needed. I did not think my vintage iPad with the broken charging port could be fixed so quickly, and BayCell blew my mind with how well their service is in all of the aspects. I highly recommend BayCell and my only wish is that I could have tipped them more $$$ for being so amazing at their job. They deserve it!

My son's Nintendo Switch stopped working unexpectedly, so I reached out for help. They responded…read morealmost immediately, came to my workplace to pick it up and run diagnostics, and kept me informed throughout the process. When they determined it needed further examination, they took it with them, completed the repair quickly, and even delivered it back to my office. Outstanding service from start to finish! I highly recommend them!

Huge shoutout to Dario for his incredible service! ​My…read morelaptop had a screen issue, and Dario showed impressive technical skill by separating the screen from the body so that our work wasn't interrupted. ​When we realized the Wi-Fi antenna was integrated into the screen and we couldn't get online, Dario went above and beyond by personally delivering it to us. It's rare to find someone who is not only a tech expert but also so incredibly responsible and thoughtful. Having such a reliable pro handle our tech needs makes a world of difference!

Very nice and quick service. My daughter's laptop was overheating and then wouldn't turn on. He…read morereplaced the fan and we had it back within the week. Highly recommend.

John (Owner) reached out to me and explained in detail about the issue they have been facing since…read morethe fire damage. The shop is in a very bad shape. I got my speakers back and he also returned the $150 initial diagnosis fee. Thanks John for running this business with high morals and integrity. I hope the store gets back in shape soon.

Since Yelp does ot allow users to "hate" reviews, I will respond to some of the idiotic reviews…read morehere. Yes there is a charge to look at any pice f equipment. This requires a lot of work, and this is ot a non-profit shop. I brought in several old Mcintosh vintage pieces. They needed a lot of work. One ended up costing a lot more to repair than what was estimated. They stuck to the estimate and asked if I would not mind at least paying for the additional parts needed. They basically lost money restoring an MP1-4 (look it up it is rare). they did it as a labor of love. They told me few were made and only a couple had ever come through the shop. They restored a pre-amp, tuner and power amp as well as the MP1. John explained what could and should not be done to bring these back to pristine condition. This is an honest good shop with techs who love working on vintage gear. I have to check if they are back up and running after the fire. I hope so!

I have used John for over five years. John gives prompt expert service. He evaluates the…read morehandpiece and does just want he needs to do to restore the handpiece to top shape. Sometimes just new O rings, sometimes a complete turbine. Its nice to work with great running handpieces. John is a valued member of our Dental team !! Charlie Carter

I have written the Handpiece Surgeon a review a few years back under my personal Yelp account. I…read morewanted to write one for him as a dentist customer now. I have used John's expertise and services for probably close to 13 years now. He is the classiest most honest handpiece specialist out here. He knows what he has and what he can and cannot do. We have great handpieces but they do act up once in a while. I know who to call. He has great service...same day pickup and is quite efficient with his work. I also am amazed by his brilliant loyalty service. There have been numerous times where something is askew with a handpiece. I call John and he brings it back after picking it up in a very timely manner. If it's an easy fix and he's serviced the handpiece before... sometimes he charges a nominal fee or even he's done some quick repairs for free. HOW RARE is THAT? You do not see this anymore during our current times. The HANDPIECE SURGEON is one of a kind!

Great service and turnaround time. They did a great job fixing my iPhone back glass. Will use their…read moreservices again. Thank you fabrizio

I got my screen fixed awhile back. The brother who helped me, did it within the next day and even…read morewaited til I got off work to hand it to me. Mind you this was after hours. Would highly recommend!!

Took my bose mini link speaker into fast repair for battery replacement , owner was both honest…read moreand very helpful in checking my charger and found it was my charger not the battery. He spent a lot of time with diagnosis and even re-screwed the battery back in which required a special took. Definitely recommend and will use service in the future.

Extremely poor communication and hard to reach by phone. Never got anything done by the dates they…read moregave to me. I brought 2 GPUs in to get fixed -- 1 just had a loose fan, and the other had a firmware issue. Took over 2 weeks for them to get the GPU fan fixed (if it was fixed before then, they failed to contact me to let me know). On top of that, when I took the GPU out of the box, I noticed it was damaged! The tech obviously had dropped it and didn't think it was necessary to tell me! What a way to leave a bad taste in my mouth--lost my trust immediately at this point. We're already a month past when I first brought them in, and I'm STILL waiting on my other GPU! Frankly, I think I'll be going in tomorrow to get it back. I've sent multiple messages through Yelp when I've been busy at work, and they just leave me on "read" with no reply. Do NOT bring your stuff here. They will tell you that you can reach them whenever you'd like--but that definitely wasn't the case for me. You are going to have to do all the work on your end if YOU want an update from THEM. Thinking back, they never even had me sign any type of paperwork for repairs / services. Big red flag to me after seeing they damaged one of my GPUs. Will update this review more after I get my other GPU back. What a letdown..

Fast, efficient, professional, reasonably $$, clean. I called, he was nice. I went in, he explained…read morediagnostic process. He called shortly thereafter. Easy online payment. Called back an hour or so later. Product repair. Easy as could be.

Fast, courteous, got the job done. Highly recommend. My screen broke on my iPhone, and he took care…read moreof me and did all the testing to make sure my warranty stayed intact. The environment is cheap looking, but whatever. If I break another screen, I'll skip the genius bar and come back to this place. It's a small chain. Personally, I think they could earn some additional dollars by selling stuff and having inventory, which might allow them to afford better decor, but maybe that's just not their business lol.

2 days before going out of the country and need my laptop…read more Screen is completely busted from a fall, it's a miracle the entire thing wasn't in pieces. Luckily, I still had AppleCare and booked with Mobile Kangaroo. - Surprisingly easy appointment booking through Apple - Plenty of parking despite being on Washington Blvd near Overland Ave - Staff was prompt, professional, and helpful 5 stars all day, erry day

Shelter In Place review…read more Even before Shelter In Place began in the bay area, Apple stores shut down, and my appointment to repair my cracked screen was cancelled. My phone was still functioning, and I am in support of safety measures, so I didn't fret too much. As my cracks expanded, I did wonder when phone repair would become an essential service. If someone's phone is not functional and they are an isolated person, it would become a safety issue. A few weeks later, on a whim, I tried again with Apple to make an appointment. We pay the monthly insurance, so the repair would be covered. Apple offered me an appointment with Mobile Kangaroo, and I jumped at it. The service technician was smart, helpful, communicative, and practicing excellent safety precautions. My Apple insurance was honored, and everything was handled with maximum efficiency. Thanks for being there, Mobile Kangaroo!