Masters of Time

(48 reviews)

Not sure what the deal is with this place... I collect watches and have a large collection. I work…read morearound the corner and it popped in twice to sort of look around and see if there's anything that catches my eye that I might trade in some pieces for. Both times I've been there today. He wouldn't me and showed me like one watch but I asked like one or two questions. They're just like thank you goodbye basically I can get the hell out of the store. We have a great inventory and a lot of the pieces I've never actually held so you're kind of wanna look at them before you spend. I don't know $50,000 or something.. anyway I don't think I'll be walking in that store again

I have a 12 year old DLC GMTII with a worn oyster bracelet. I tried several other online sites…read morewithout success. Boris at Motion In Time texted back right-a-way with a price to replace the bracelet with a new DLC coated one for a great price. (I was quoted a higher price to repair and re-cost the old bracelet from a watchmaker in London). He turned around the watch by the end of the week and shipped it back overnight to Portand. Couldn't be happier with a watch that looks as good as the day I bought it 12 years go. Thanks again Boris.

Grand Central Watch

(210 reviews)

My watch band broke at work today. The wristband spring broke so there was nothing connecting the…read morewristband to the watch anymore. I happened to be in Grand Central Terminal in Manhattan today, so I ran over to Grand Central Watch to get an estimate. I was really upset because my wife bought me this watch on vacation years ago, so there is a sentimental attachment to it. The owner saw that I was stressed out and she looked at it, turned around, fixed it in about a minute and handed the watch back to me. I was really nervous because I didn't know how much it was going to cost. I asked: "How much is the repair?" She replied, " There is no charge. Just leave me a review on Google." I couldn't believe it. I didn't know there was any place left on earth like that. How could I not leave a review after that? Five stars!!!!!!!

NEW YORK CITY/Midtown: Tucked inside Grand Central Terminal, Grand Central Watch is a true…read morehorological institution, family-owned and expertly run for more than 70 years. Their reputation for watch repair is stellar, with the skill to handle everything from quick battery swaps and band adjustments to intricate restorations and full-service overhauls across all makes and models. If you are looking to sell your piece, they offer trusted appraisals and authentication services. On the flip side, if you are ready to elevate your collection, their curated selection of restored vintage watches and new timepieces is worth browsing. They even repair jewelry, making this a one-stop shop for treasured pieces. All this is backed by a great team with the best customer service. One of our favorite things is their social media content. Their videos are packed with insight, history, and behind-the-scenes knowledge that makes the world of watches feel even more fascinating. Grand Central Terminal is dog friendly, and the team here loves welcoming four-legged visitors. You will find them down the 45th Street passageway near Track 38, ready to help with anything your watch needs. Can't make it in? Their mail-in service keeps your timepiece ticking no matter where you are.

Element iN Time NYC

(58 reviews)

•$$$

I highly recommend Element iN Time. Outstanding service! Prompt responses, strong efforts to do…read moreright for the customer, and quick service.

I was in the market for a new watch to mark a life event, and through a few months of research, I…read moredecided to get myself an Omega. I reached out to Element in Time as a customer from out of state, and they offered the BEST price shipped. I contacted them about the piece and was told that though it is not physically in stock, they would be able to source the watch and to give them a few days. For the price I was quoted, I was more than willing to wait. Personally, I'm a customer that has no problem missing out on the in-person "AD" or boutique experience, especially if it could save me some money. In a day I was sent a message, letting me know that they were able to source the watch, and I just had to be patient while they received the watch to inspect and forward on to me. My new Aqua Terra is on my wrist a week later and I can't say enough good about Element in Time. They were prompt with responding to all my inquiries and kept me posted on the status all throughout the process. Looking forward to doing more business with them in the future as life happens!

The Watch Spot

3.2

(5 reviews)

I purchased my fourth Rolex from these guys . I went the bust down route . I have a 2025 Wimbledon…read morefrom the AP. The experience with the watch spot was up there with bucherer. I was very pleased with my purchase and professionalism. Rami took good care of me

the service is great. i appreciate rami for helping me out. a lot of options to pick fromread more

World Of Watches

4.4

(20 reviews)

I needed a battery and after learning it would take 24 hours for a replacement at my usual place, I…read morewent by referral to WoW. Alex took care of me in 15 minutes at a very reasonable price while providing cold water and an entertaining interchange on the watch market today. Very happy I went. Larry

Alex and Sania were awesome! Great prices and a full selection of RubberB straps. Alex took care of…read morefitting and sizing mine perfectly--super detailed and made sure I was completely happy with the fit. Highly recommend and will definitely be back!

Chronostore

3.7

(45 reviews)

•$$$

Great seller. Great communication. Shipped fast. Watch was exactly as described and even better…read morethan expected. Thank you to Ester. I'm a very happy customer. Thank you.

Crap watches. Maybe refurbished or second hand. And when you do have an issue with the watch you…read morebuy from them, AND YOU WILL, ......wait for it, wait for it.......crickets!

Wempe Jewelers

4.3

(179 reviews)

I worked with David at Wempe and was able to secure a hard to get piece for me. He, and the entire…read moreWempe team were so gracious, helpful, and well versed in the collection. They took the time to explain how to care for and set my piece. Such an incredible experience!

I had a older Panerai bracelet that needed a pin for one of the links. Amazingly, the gentleman at…read morethe service desk found the specific part and replaced it at no cost. That is what I call service.

Bucherer 1888

4.1

(135 reviews)

Went in for a bracelet adjustment on my wife's watch. Staff was super friendly and attentive…read more The watch selection is over the top, awesome selections.

I had a pleasant experience purchasing a Cartier watch from this AD in Bryant Park. Though the guy…read moreat the door didn't acknowledge my presence while he did for others when I entered, Racha was very friendly and accommodating when I wanted to try on a couple of options I had in mind. The options are pretty limited but if you know what you want and you know it's in stock, the whole process is very easy and smooth. She offered me a glass of champagne along with a bottle of water and chocolates while we did all the registration, sizing, payments, etc. I was in and out of there in less than an hour and was satisfied with my purchase.

Joseph Edwards

4.6

(30 reviews)

•$$$

I have purchased a number of watches in a variety of price ranges as well as having a number of…read morecleaning/ repair services done on complicated time pieces on every occasion I have been treated with respect, with patients an understanding. Morris, Victor and Michael have always been very professional. The repairs have stood up very well on a very high-end piece, the turnaround time has been excellent. I have recommended Joseph Edwards to a number of friends and coworkers. They have come away with the same impression that I have. That is how I know they are the real deal because they are true professionals 100% of the time. Thanks guys will visit soon and thanks as always

my watch was repaired in a timely manner, wasn't too expensive, service was great andread more

U-Boat

5.0

(2 reviews)

Great place to shop for something different in the watch world, its a great store and a refreshing…read moreaddition to the choices that we have in the watch community.

Fantastic place to examine the uboat product. Very friendly. Also the repair drop off for uboat…read morebattery changed

Loucri Jewelers

(7 reviews)

Learned of Lou through a mutual associate. What a blessing! I was looking for a Cartier ladies…read morewatch and he found it at an exceptional price along with a much better layout than I thought I wanted. Lou is an exceptional individual in the watch and jewelry business. Outstanding business ethnics who treats his clients with exclusivity. He works hard to find you what you want and keeps communication going until the project is completed. I am very very satisfied and highly impressed by his work style. I look forward to doing more business with him. Thank you so much Lou! You are rare and special. Adrienne C.

I had called so many places this morning looking for somewhere to fix my loose center stone on my…read moreengagement ring and Loucri was so willing to help me out. I had my ring fixed same day with excellent customer service to match. I cannot express how painless the process was or how kind and attentive the team is! Thank you again for the help! Absolute lifesavers!

Sash Custom Made Jewelry

(236 reviews)

•$

I had an excellent experience with Sash. He repaired and adjusted my bracelet while I waited, which…read moreI greatly appreciated. His workmanship is highly professional, and he took the time to make all of the adjustments I requested with great care and attention to detail. What impressed me most was his kindness and willingness to fit me into his busy schedule. Not only was the quality of his work outstanding, but his pricing was also much more reasonable than I expected. It's rare to find someone who combines expertise, professionalism, fair pricing, and exceptional customer service. I recommend Sash without hesitation and will gladly return for future jewelry repairs and adjustments.

i cant thank enough Sash. He went above and beyond to accommodate my requests!!! Such a nice and…read morehonest guy who does amazing highly skilled work. Highly recommend!!!!

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Antonio C.

0

1

0

10 years ago

the frist place to go if you want to fix a watch

Masters of Time - watch_repair - Updated August 2026

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4.7

(145 reviews)

Excellent repair shop! I went there to have my sister's old carousel music box repaired. The owner…read morefixed it in a few days and it was at a very fair, reasonable price. The store also is great place to explore if you are interested in vintage watches. Definitely worth checking out! Highly recommended.

If you need your jewelry fixed, you should definitely come here! I needed to get a jewel fixed for…read moremy rook piercing jewelry and was told that they'll make sure to check the prongs and tighten them if needed. Amazing customer service and very affordable. It took a little over a week to get the call to retrieve my jewelry, but it was worth it for the price.

Motion In Time

(48 reviews)

Not sure what the deal is with this place... I collect watches and have a large collection. I work…read morearound the corner and it popped in twice to sort of look around and see if there's anything that catches my eye that I might trade in some pieces for. Both times I've been there today. He wouldn't me and showed me like one watch but I asked like one or two questions. They're just like thank you goodbye basically I can get the hell out of the store. We have a great inventory and a lot of the pieces I've never actually held so you're kind of wanna look at them before you spend. I don't know $50,000 or something.. anyway I don't think I'll be walking in that store again

I have a 12 year old DLC GMTII with a worn oyster bracelet. I tried several other online sites…read morewithout success. Boris at Motion In Time texted back right-a-way with a price to replace the bracelet with a new DLC coated one for a great price. (I was quoted a higher price to repair and re-cost the old bracelet from a watchmaker in London). He turned around the watch by the end of the week and shipped it back overnight to Portand. Couldn't be happier with a watch that looks as good as the day I bought it 12 years go. Thanks again Boris.

Swiss Precision Watchmaking & Repair

4.7

(69 reviews)

I had the pleasure of meeting Michael, the store owner and mastermind of Swiss Precision…read moreWatchmaking & Repairs, that's literally 0.05 miles from my office. My Ebel watch that I do cherish with tender loving care, because it's a gift from my late Grand-Mama. I needed a battery replacement and an internal cleaning. What a stellar job, exceptional customer service and care, that was well done & seriously economically sound (aka affordable). My Movado Sapphire will be in great hands; for sure.

Charged me $100 for an estimate on what it would cost to repair a watch thats maximum value would…read morebe $1500... Their quote was close to $4000. Seemed ridiculously exorbitant. I threw $100 into the garbage.

Precision Watch Repair

4.5

(164 reviews)

They advertise they offer the most for your luxury watches. I got offered between $2k-3k for a less…read morethen a year old Omega Planet Ocean GMT Oreo with box and papers in excellent condition. The pawnshops offer way more than this place trying to rip people off and low ball offers. They should be a pawnshop, insulting. Don't do business here. They will try to take advantage of you for their benefit. Go to watchfinder & co as they offered double of what this place tried to give me. Stay far far away!!!!

Mikhail is a gem! Or the equivalent in the watch world. Batteries replaced, new strap fixed, and a…read morebit of knowledge transferred all while I wait and watch him work. Highly recommend!!

Manhattan Watch Service

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(169 reviews)

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Tom was very professional and friendly in taking in my beloved Tag Heuer and letting me know what…read moreto expect. Their experience with high end watches is excellent. I received a very reasonable quote three days later and will have the watch back in another 3-4 weeks, as opposed to sending directly to Tag in NJ and waiting a minimum of 10 weeks. Thank you!

Broadway Watch Repair

(70 reviews)

Long service counter in the rear of a multivendor storefront. I have been there several times…read moreeither for watch batteries or straps. Inexpensive. You can be in and out in less than ten minutes. Large selection of vintage watches. Close to Penn Station.

I brought a watch here to get a band and battery replaced and was in and out in less than 15…read moreminutes. The watch now works great! I cannot recommend this place enough! It was a very good value as well! I will definitely be bringing more watches here in the future!

Grand Central Watch

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